Fulcrum

• Підтримка процесу рекрутингу • Активний пошук кандидатів на вакансії • Співпраця з командою для забезпечення високої якості добору

Role Description We’re an AI-first company. Not in slides — in how we actually build. If you’re tired of just “managing projects” and want to be where product development is really changing because of AI — keep reading. No, we don’t have perfect processes. Yes, things move fast, change often, and won’t always be crystal clear. But you’ll get something most roles don’t give: real ownership, real decisions, and hands-on experience with AI products — not theory. We don’t care about a perfect CV. We care about how you think and how you operate: can you figure things out, handle ambiguity, mitigate risks, and still deliver? If that sounds like your kind of environment — let’s talk. Possible project types - Design projects: UX/UI design, branding, marketing materials. - Development projects: websites, web platforms, mobile apps, integrations. - Support projects. What Your Day Looks Like PROJECT MANAGER side: - Own and maintain sprint plans, roadmaps and timelines. - Identify risks early and escalate when needed. - Manage scope, budget and delivery expectations. - Provide clear status updates / reporting to stakeholders and leadership. - Review deliverables and push for fixes before they grow. - Think 2–3 steps ahead to keep the team unblocked. - Be the main responsible person for project delivery and client LTV. - Manage budgets and approve invoices. - Work across project types: T&M, Dedicated Team, Designs. BUSINESS ANALYST / PRODUCT MANAGER side: - Run discovery: gather requirements via scoping sessions with the client. - Shape the product concept; do market research to define features and address user pain. - Write user stories with clear acceptance criteria. - Create process diagrams (BPMN, flows, wireframe annotations). - Produce PRDs, BRDs and other requirement docs; act as the 'source of truth'. - Collaborate with UX on edge cases and flows. - Own the product backlog and continuously bridge business goals with product/engineering decisions. Note: full ownership of the project in an AI-adopted, continuously growing environment — expected to build AI-adapted processes and reduce manual work with AI tools. Key Responsibilities - Own the product backlog: creation, grooming, prioritization, and refinement. - Gather requirements through stakeholder interviews, workshops, and research. - Write structured deliverables: user stories, acceptance criteria, PRDs, process diagrams. - Plan and manage sprints, timelines, and delivery milestones. - Track project health: risks, blockers, scope changes, and resource allocation. - Communicate project status and expectations to stakeholders and leadership. - Collaborate daily with designers, developers, and QA to clarify and validate requirements. - Review built functionality against requirements and adjust documentation accordingly. - Continuously bridge business goals and product/engineering decisions. Qualifications - 4+ years of experience as a BA, PM, or Product Owner in outsource companies. - Experience working on 2-3+ projects simultaneously. - Strong skills in requirements elicitation and documentation. - Hands-on experience with Jira, Confluence, or similar tools. - Ability to write clear user stories and acceptance criteria. - Experience creating process diagrams (BPMN, UML, flowcharts). - Strong communication and facilitation skills. - Proven ability to manage competing priorities and stakeholders. - Upper-Intermediate English (written and spoken). Nice-to-have - Experience in a dual BA/PM role. - Familiarity with UX/UI principles and tools (Figma, Miro). - Experience in product-led or consulting company. - Exposure to technical architecture discussions. Benefits - Flexible schedule & opportunity to work remotely. - Friendly & open team who have fun creating cool projects together. - Opportunity to boost your professional & personal growth. - Regular team gathering activities. - 20 business days of paid vacation + UA national holidays. - Medical insurance full coverage. - 10 + 5 days paid sick leave. How we operate - We promise dramatic professional growth & interesting work. - Bring ideas that will change how Fulcrum operates, and you will receive our gratitude and rewards. - Your opinion matters. Fulcrum is not a typical ’bureaucratic company, and our employees are our core value. - Your compensation grows with your responsibility zone. - If something doesn’t go smoothly or can be simplified, just let us know — you are welcome to do so. - You have a say in everything we do, starting from the roadmap, creating requirements, sprint planning, etc. - If you feel that everything above is about you, get in touch. We’re always glad to welcome stubborn, enthusiastic, and result-oriented buddies to our team.

Role Description We are seeking a passionate, high-energy Sales Engineer to support Fulcrum's growth across both direct and partner-led sales motions. This role sits at the intersection of technical evangelism, deal execution, and partner enablement — working directly with prospective and existing customers, channel partners, and internal account executives to demonstrate the value of the Fulcrum platform and close business. The Sales Engineer will serve as the primary technical resource across the full sales cycle, from discovery and demo through close, while also supporting Fulcrum's partner ecosystem by activating and enabling channel and reseller partners to confidently sell and deliver the platform. Roles & Responsibilities - Partnering with Sales Leadership to develop and execute a go-to-market strategy, with shared ownership of revenue targets. - Conducting technical discovery with prospective customers to understand operational challenges, map requirements to platform capabilities, and build compelling solution narratives. - Delivering compelling platform demonstrations to prospective and existing customers and channel partners, helping them evaluate Fulcrum as a fit for their customer base. - Supporting onboarding, answering technical questions, configuring demo environments, and enabling customers and partners to confidently present and sell the platform. - Joining customer and partner-led calls to provide technical depth and deal support, both independently and alongside internal AEs. - Building and maintaining demo environments and sales assets for both direct customer engagements and channel partners. - Enabling partners to self-sufficiently sell Fulcrum by developing training materials, conducting enablement sessions, and coaching partner sales teams. - Maintaining deep knowledge of Fulcrum's solutions, integrations, and competitive positioning within the utilities and environmental services verticals. - Traveling for customer visits, partner engagements, and industry events as needed, approximately once per month. - Collaborating with the core SE team to share partner feedback, surface product gaps, and ensure partner-facing assets remain current and high quality. - Staying current on industry trends, partner competitive landscapes, and Fulcrum product releases relevant to target verticals. - Developing implementation playbooks and use case documentation that enable partners to independently configure, demo, and deliver Fulcrum solutions for their customers. - Leveraging AI tools to accelerate demo creation, enablement content development, and partner-facing asset production. Qualifications - Experience working within or alongside a partner, reseller, or channel organization. Candidates who have been on the partner side are strongly preferred. - Industry experience in one or more of Fulcrum's target verticals: electric utilities, gas utilities, water utilities, or environmental services. - Software presales or solutions engineering experience, with the ability to run a full technical sales cycle independently. - Working knowledge of GIS with the ability to leverage spatial data concepts in customer and partner conversations. - Long-standing experience with JavaScript to support technical customization and demo build work. - Ability to travel within the US approximately once per month for partner visits and joint customer engagements. - Preferred: experience working with Salesforce (SFDC). Requirements - Bachelor’s degree in related fields (Business / Engineering or Technology). - Product solution knowledge; high interest in software products and integrations. - Excellent presentation skills. - Completion of sales methodology training (Sandler Bronze Certification). - Polished and professional communication skills. - Teamwork and collaboration. Qualities we're looking for - You get things done. - You’re built for remote work. - You think like an owner. - You keep things human. Benefits - Outstanding benefits package including medical, dental, vision, 401(k) and more.

• Own the product backlog: creation, grooming, prioritization, and refinement • Gather requirements through stakeholder interviews, workshops, and research • Write structured deliverables: user stories, acceptance criteria, PRDs, process diagrams • Plan and manage sprints, timelines, and delivery milestones • Track project health: risks, blockers, scope changes, and resource allocation • Communicate project status and expectations to stakeholders and leadership • Collaborate daily with designers, developers, and QA to clarify and validate requirements • Review built functionality against requirements and adjust documentation accordingly • Continuously bridge business goals and product/engineering decisions

• Develop a desktop/overlay solution for in-game user experience • Build fullstack functionality (frontend + backend) • Integrate with games via save files, APIs, mods, and other data sources • Work with AI features (RAG, contextual hints, intelligent responses) • Contribute to MVP development and rapid hypothesis validation

• Develop a desktop/overlay solution for in-game user experience • Integrate with games via save files, APIs, mods, and other data sources • Work with AI features (RAG, contextual hints, intelligent responses) • Contribute to MVP development and rapid hypothesis validation

• Quickly understand customer priorities and identify where we can drive more value • Identify and execute on expansion opportunities that create mutual value • Identify risks early and proactively address them before they impact retention • Partner with Product and Engineering, but maintain ownership of moving accounts forward regardless of internal constraints • Manage a high volume of accounts and move quickly across conversations without losing control • Proactively create expansion opportunities - not just react to them • Use product updates and roadmap to drive new commercial conversations • Track engagement, usage, and expansion metrics to inform account strategy

• Guide new customers through onboarding and implementation of our software • Run regular check-in calls to make sure customers are set up for success • Understand each customer’s business goals and tailor the setup to fit their needs • Coordinate timelines and ensure projects stay on track through go-live • Train customer teams on how to use the product and ensure adoption • Troubleshoot setup issues and work with our engineering team when needed • Partner with Sales to ensure a smooth handoff from the sales process • Share customer feedback with Product and Engineering to improve the experience • Continuously improve implementation processes for efficiency and impact • Stay organized while managing multiple customers at various stages • Learn to write simple queries over time • Handle conflicts between deadlines and throughput • Openly receive coaching and feedback • Actively contribute to team & company goals

• monitor overall health of AI projects (velocity, quality, blockers, timelines) and intervene early when needed • review and approve ключові технічні deliverables (architecture, APIs, security, DB, deployment) • define and enforce engineering processes (code reviews, CI/CD, testing, documentation, AI tooling) • approve presale development plans (architecture, stack, team, estimates) • approve discovery setup (processes, cadence, risks, tooling, acceptance criteria) • drive adoption of AI dev tools and measure impact (Claude, Codex, agents) • evaluate new AI requirements (feasibility, effort, risks, approach) • identify and внедряти AI-driven process improvements (automation, testing, monitoring, docs) • oversee custom agent development (quality, value, best practices) • track and evaluate new AI/ML technologies, maintain internal knowledge base • lead internal AI education (workshops, materials, onboarding) • support engineer growth via feedback and skill gap identification • participate in hiring and technical assessments for AI roles • run mentorship initiatives for AI skill development

• Own the product backlog: creation, grooming, prioritization, and refinement • Gather requirements through stakeholder interviews, workshops, and research • Write structured deliverables: user stories, acceptance criteria, PRDs, process diagrams • Plan and manage sprints, timelines, and delivery milestones • Track project health: risks, blockers, scope changes, and resource allocation • Communicate project status and expectations to stakeholders and leadership • Collaborate daily with designers, developers, and QA to clarify and validate requirements • Review built functionality against requirements and adjust documentation accordingly • Continuously bridge business goals and product/engineering decisions