Role Description Du bist Teil unserer Cloud und DevOps Architektur Unit mit viel Gestaltungsspielraum, Möglichkeiten kontinuierlich Neues zu lernen und Projekte auf hohem technischen Niveau durchzuführen. - Du kannst Kunden komplexe Themen zielgruppenorientiert erläutern und unterstützt sie mittels Kompetenzausbaus und Wissenstransfers im Cloud und DevOps Umfeld. - Dir gefällt der Mix aus Planung und Umsetzung, deswegen bist du sowohl verantwortlich für Konzeptionen und Architektur in der Cloud und DevOps Umgebung unserer Kunden als auch hands-on an der Umsetzung beteiligt. - Du sorgst für eine professionelle Durchführung von Workshops und Schulungen bei unseren Kunden. - Du betreust sowohl eigenständig als auch im Team erfolgreich Projekte bei unseren Kunden. Qualifications - Mehrjährige Erfahrung im DevOps Bereich mit Fokus auf mindestens einen großen Cloudanbieter AWS, Azure, STACKIT oder GCP. - Umfassende Kenntnisse in den Bereichen IaaC und Infrastructure Automation sowie mit Kubernetes, Terraform, Grafana und Prometheus, idealerweise sind toolbezogene bzw. Cloud Zertifizierungen vorhanden. - Selbstständiges, agiles Arbeiten, Bereitschaft Know-How zu teilen und professionelles Auftreten gegenüber Kunden sind für dich selbstverständlich. - Verhandlungssichere Deutsch- und Englischkenntnisse in Wort und Schrift. - Geringfügige, projektbedingte Reisebereitschaft zu Kunden vorhanden. Benefits - Flexibles und selbstorganisiertes Arbeiten in agiler Unternehmenskultur ohne Hierarchieebenen. Remote oder im Office. - Attraktive Zusatzleistungen wie Jobrad, vergünstigtes Deutschland-Ticket, Corporate Benefits, Workation, Sabbatical, betriebliche Altersvorsorge, umfangreiches Health-Package für deine körperliche und mentale Gesundheit (EGYM Wellpass, Plus Card, OpenUp). - Individuell gestaltbares Arbeitsumfeld mit modernster Hard- und Software. - 2.000€ persönliches Weiterbildungsbudget sowie AOE Academy. - Summerparty, Teamevents, After Work, interne FIFA-Liga, Brettspielabend, Filmabend. - Mitten in der City, kostenlose Parkplätze, Thaimassage, eigener Koch, Playarea (Kicker, Tischtennis, Billard), Obst, Snacks, Getränke.

• Deliver inspirational presentations and complex prototype demonstrations that validate software solutions and solve critical business issues for C-level prospects. • Consult directly with construction executives to analyze unique business processes and determine the ideal software fit for their accounting and project management workflows. • Partner with product development and consulting teams to document process gaps, influence product roadmaps, and architect innovative workarounds. • Orchestrate demonstration-deployment strategies across comprehensive financial and field entry workflow solutions.

Role Description JD Power Dealer Solutions, a leading provider of software solutions for the automotive industry, is seeking an Entry-Level Solutions Specialist to join our Automotive Dealer Solutions team and support our Inventory platform. In this role, you will play a key part in delivering exceptional customer support and helping clients maximize the value of our inventory management solutions. Our team is responsible for onboarding and implementing new clients, guiding them through the entire process from initial set-up and configuration to training and successful adoption. The ideal candidate is customer-focused, enjoys building and maintaining strong relationships, and thrives in a collaborative environment. They are highly organized, detail-oriented, and committed to ensuring a positive customer experience. Duties and Responsibilities: - Provide top-notch customer service and technical support via phone or email. - Troubleshoot and resolve customer issues related to the Inventory platform. - Collaborate with internal teams to identify and escalate complex issues. - Escalate issues to 3rd party partners in a professional manner. - Document customer interactions and maintain accurate records in our CRM. - Schedule Workbook calls with clients to obtain needed information to complete the setup workbook. - Move an order from initial setup through all the necessary steps to successfully complete setups in a timely manner. - Complete checklist to ensure setups are done with the highest quality in mind. - Stay up to date on new features and releases of our inventory management solution. Qualifications - 0-2+ years experience in B2B customer success, professional services, technical support or account management (or equivalent education). - Empathetic, positive attitude with a desire to help our customers reach their goals. - Strong communication, problem solving, analytical, public speaking and presentation skills. - Proficiency with technology and willingness to learn new systems and tools. Requirements This position has a starting salary range of $65,000 - 80,000 USD per year. This is the range we reasonably and in good faith expect to pay for the role at the time of posting. An employee’s pay within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location. Benefits JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Company Description - Our mission in the market we serve is clear: To power every auto-related decision through proprietary data, advanced analytics, deep industry expertise, and seamless workflows that connect insight to action. - We POWER Our Customer's Success. - We are Innovative, Collaborative and Grounded in Data. - We Make Things Easy. - We Get It Done. - We Start with Trust & Prove it Everyday.

• Working with companies to help educate and drive the Arctic Wolf Networks CyberSOC business value for customers • Deliver technical presentations and demos with a focus on the business requirements of the customer • Create an environment in which prospects become customers and customers become evangelists • Work through obstacles during the sales process, help the customer understand how Arctic Wolf addresses their requirements and concerns • Represent the voice of Arctic Wolf to the customers, and represent the customers' voice to Arctic Wolf • Assist sales qualification and own the technical architecture design