EWC Growth

• Develop and implement HR strategies aligned with the company's retail growth, culture, and operational needs • Serve as a strategic partner to executive leadership and field management (Regional Directors) • Analyze workforce metrics (turnover, engagement, internal mobility) to guide decision-making • Partner with the Talent Acquisition Manager to forecast staffing needs for seasonal and high-volume periods from retail leadership to hourly employees • Ensure consistent, equitable hiring practices across all locations • Foster a positive, inclusive, and high-performance culture • Address employee relations issues and investigations • Lead employee engagement, retention, and recognition initiatives • Design and manage performance review processes for retail and corporate teams • Oversee leadership development and succession planning • Support training programs for managers and frontline employees • Oversee compensation structures, incentive programs, and benefits administration • Ensure compliance with federal, state, and local labor laws (wage & hour, FMLA, ADA, etc.) • Maintain/update HR policies and employee handbooks • Manage HRIS, payroll coordination, and personnel records • Lead and mentor the HR team, including field and corporate HR staff • Establish standardized HR practices across multiple retail locations

• Oversee preventative maintenance for all retail locations. • Manage repair requests from store leadership through completion. • Coordinate HVAC, plumbing, electrical, roofing, signage, and general repairs. • Build relationships with preferred local and national vendors. • Negotiate pricing and service agreements. • Conduct periodic facility inspections to identify maintenance needs. • Ensure stores meet OSHA and local safety requirements. • Monitor warranty programs and equipment lifecycle planning. • Source, evaluate, and manage contractors and maintenance vendors. • Review invoices for accuracy and approve completed work. • Maintain vendor scorecards and service level expectations. • Negotiate contracts to reduce operating expenses while maintaining quality. • Support new center openings, relocations, and remodels. • Coordinate installation of furniture, fixtures, equipment (FF&E), and technology. • Manage project timelines with landlords, contractors, and vendors. • Track project budgets and communicate progress to leadership. • Respond to urgent store issues requiring immediate attention. • Prioritize maintenance requests based on business impact. • Develop preventative maintenance schedules. • Create standard operating procedures for store maintenance and technology support. • Analyze recurring issues and recommend long-term solutions. • Support disaster recovery and emergency response planning.

Role Description Here at EWC Growth, we are building a culture of servant leaders who celebrate all employees with compassion at the forefront of their minds -- that's where you come in. Reporting directly to the CEO, the Director of Human Resources is responsible for developing, executing, and overseeing HR strategies that support the company's retail population for 52 centers. This role will oversee all HR functions, including: - Employee relations - Performance management - Compliance - Training - Payroll - Organizational development across store-level teams and corporate teams Some key responsibilities include: - Strategic Leadership - Develop and implement HR strategies aligned with the company's retail growth, culture, and operational needs - Serve as a strategic partner to executive leadership and field management (Regional Directors) - Analyze workforce metrics (turnover, engagement, internal mobility) to guide decision-making - Partner with the Talent Acquisition Manager to forecast staffing needs for seasonal and high-volume periods from retail leadership to hourly employees - Ensure consistent, equitable hiring practices across all locations - Employee Relations & Engagement - Foster a positive, inclusive, and high-performance culture - Address employee relations issues and investigations - Lead employee engagement, retention, and recognition initiatives - Performance Management & Development - Design and manage performance review processes for retail and corporate teams - Oversee leadership development and succession planning - Support training programs for managers and frontline employees - Compensation, Benefits & Compliance - Oversee compensation structures, incentive programs, and benefits administration - Ensure compliance with federal, state, and local labor laws (wage & hour, FMLA, ADA, etc.) - Maintain/update HR policies and employee handbooks - HR Operations & Systems - Manage HRIS, payroll coordination, and personnel records - Lead and mentor the HR team, including field and corporate HR staff - Establish standardized HR practices across multiple retail locations Qualifications - Bachelor's degree in Human Resources, Business Administration, or related field (Master's preferred) - SHRM-SCP, SPHR, or similar HR certification (preferred) - 5+ years of progressive HR experience, including 2+ years of experience managing one person or a team of HR employees (required) - Prior industry experience in retail, multi-location/state, or hourly workforce environments (required) - Experience using Rippling (preferred) and/or a deep knowledge of HR/payroll systems (required) Requirements - Strong knowledge of retail labor laws and compliance - Proven leadership and people-management skills - Excellent communication, problem-solving, and decision-making abilities - Ability to balance strategic planning with hands-on execution - Experience supporting frontline workforce challenges Benefits - Base salary of $130,000-$150,000 + up to 20% annual bonus - Medical, Dental & Vision Insurance - 401(k) Plan - Paid Time Off & Holidays - Paid Parental Leave - Life & Disability Insurance - FSA & HSA Accounts - 50% off all retail products - Complimentary waxing

Role Description The EWC Growth Corporate team is growing! The Facilities Manager is a pivotal role ensuring operational efficiencies across all 52 center locations, ensuring all center locations operate efficiently, safely, and without interruption by overseeing infrastructure, facilities maintenance, center renovations, and vendor partnerships. The ideal candidate is a hands-on problem solver who thrives in a fast-paced retail environment and enjoys balancing strategic planning with day-to-day operational support. This individual will work closely with Operations, Finance, HR, and external vendors to ensure every location delivers an exceptional guest and employee experience. - Facilities Management - Oversee preventative maintenance for all retail locations. - Manage repair requests from store leadership through completion. - Coordinate HVAC, plumbing, electrical, roofing, signage, and general repairs. - Build relationships with preferred local and national vendors. - Negotiate pricing and service agreements. - Conduct periodic facility inspections to identify maintenance needs. - Ensure stores meet OSHA and local safety requirements. - Monitor warranty programs and equipment lifecycle planning. - Vendor Management - Source, evaluate, and manage contractors and maintenance vendors. - Review invoices for accuracy and approve completed work. - Maintain vendor scorecards and service level expectations. - Negotiate contracts to reduce operating expenses while maintaining quality. - Capital Projects - Support new center openings, relocations, and remodels. - Coordinate installation of furniture, fixtures, equipment (FF&E), and technology. - Manage project timelines with landlords, contractors, and vendors. - Track project budgets and communicate progress to leadership. - Operational Support - Respond to urgent store issues requiring immediate attention. - Prioritize maintenance requests based on business impact. - Develop preventative maintenance schedules. - Create standard operating procedures for store maintenance and technology support. - Analyze recurring issues and recommend long-term solutions. - Support disaster recovery and emergency response planning. Qualifications - 5+ years of experience primarily supporting facilities maintenance in a multi-unit capacity; retail, healthcare, or hospitality industries preferred. - Excellent troubleshooting and problem-solving abilities. - Exceptional communication and customer service skills. - Strong organizational and documentation skills. - Vendor negotiation and contract management. - Budget management + technology asset management. - Preventative maintenance planning. - Work order management systems. - Basic knowledge of construction and building systems. Benefits - A base salary of $75,000 + up to 20% bonus - Medical, Dental & Vision Insurance - 401(k) Plan - Paid Time Off & Holidays - Paid Parental Leave - Life & Disability Insurance - 50% off all retail products - Complimentary waxing

Role Description The HR Generalist plays a key role in supporting the day-to-day operations of the Human Resources function at EWC Growth. This position serves as a central support resource between HR Operations and Employee Relations, ensuring that HR processes run smoothly while helping maintain a positive and compliant employee experience. The HR Generalist will assist with administrative HR functions, employee engagement initiatives, HR documentation, and coordination across multiple HR programs. This role is ideal for an HR professional who is organized, collaborative, and passionate about supporting both employees and leadership. - Provide administrative and operational support to the Head of HR and broader HR team. - Maintain and organize employee records, HR documentation, and personnel files in accordance with company policies and compliance requirements. - Assist with HR reporting, data tracking, and maintaining accurate employee information in HR systems. - Support the administration of HR policies, procedures, and internal HR processes. - Assist the HR team with intake, documentation, and coordination related to employee relations matters. - Support preparation of documentation related to corrective actions, policy acknowledgments, and HR investigations. - Help coordinate meetings related to employee concerns, disciplinary actions, and HR follow-ups. - Maintain confidential HR documentation and ensure proper record keeping standards are followed. - Support HR-led employee engagement initiatives and culture-building activities across the organization. - Assist with planning and coordination of employee recognition programs, internal communications, and engagement events. - Help ensure employees have access to HR resources and support when needed. - Collaborate with HR leadership to promote a positive and supportive workplace culture. - Partner with the Talent Acquisition team to support recruitment coordination and onboarding logistics. - Assist with scheduling interviews, preparing offer documentation, and coordinating onboarding materials. - Support new hire onboarding processes to ensure a smooth and welcoming employee experience. - Assist with HR communications, employee requests, and internal HR inquiries. - Support HR projects and initiatives across the department as needed. - Help ensure HR processes are executed consistently and efficiently across the organization. Qualifications - 2–3 years of Human Resources experience in an HR administrative or HR coordinator/generalist role. - Bachelor’s degree in Human Resources, Business Administration, or a related field preferred. - Multi-state experience required with a background in retail or hospitality. - Strong organizational skills with the ability to manage multiple priorities and deadlines. - High level of discretion and ability to handle confidential information. - Excellent communication and interpersonal skills. - Strong attention to detail and problem-solving abilities. - Proficiency with HR systems and Microsoft Office or Google Workspace. - Hands-on experience with HRIS platforms preferred (e.g., Rippling, Workday, ADP, UKG, Paycom, or similar). - Advanced proficiency in Google Workspace systems. - Exceptional judgment, discretion, and emotional intelligence. - Strong project management and process-building capabilities. - Ability to balance strategic thinking with tactical execution. - Clear, confident communicator with the ability to train and influence leaders. - Highly organized with strong attention to detail. - Comfortable operating in a fast-paced, growth-oriented retail environment. - Ability to assume responsibility and exercise good judgment when making decisions within the scope of the position. - Ability to perform the job safely and within respect for others, for property and for individual safety. Requirements - The working conditions described here are representative of those an employee encounters while performing the essential functions of this position. - In certain assignments or if an employee is engaging in a non-routine or offsite activity; an employee may occasionally work near moving equipment and be exposed to toxic or caustic chemicals, biological hazards, airborne fumes, outdoor weather conditions & loud, prolonged noise. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - All requests for reasonable accommodation should be directed to the HR team. Benefits - Base salary range of $65,000-$70,000 + up to 20% annual bonus - Medical, Dental & Vision Insurance - 401(k) Plan - Paid Time Off & Holidays - Paid Parental Leave - Life & Disability Insurance - FSA & HSA Accounts - Complementary Waxing & Product Discount Company Description - Please note, we are only able to support remote employment in the following states: - Connecticut - Florida - Illinois - Kansas - Massachusetts - Nevada - New Jersey - New York - Oklahoma - Pennsylvania - Texas

Role Description The Staff Accountant is responsible for overseeing core accounting functions, such as payroll reports and entries, supporting month-end close activities, and maintaining strong internal controls across a network of center locations and corporate operations. The ideal candidate has experience in multi-entities accounting, multi-location financial reporting, and thrives in a fast-paced, consumer-focused environment. Essential Functions - Financial Reporting & General Accounting - Prepare and review daily, monthly, and annual journal entries, account reconciliations, and supporting schedules. - Assist with month-end and year-end close processes to ensure timely and accurate financial reporting. - Maintain the general ledger and ensure compliance with accounting policies and procedures. - Analyze financial results and investigate variances between actual and budgeted performance. - Assist in preparing monthly, quarterly, and annual financial statements. - Multi-Unit Accounting - Manage accounting activities for multiple center locations, ensuring consistent accounting treatment across all stores. - Review store-level cash, credit card settlements, and other revenue transactions. - Support new store openings, store relocations, and store closures from an accounting perspective. - Analyze store profitability and operational performance metrics. - Compliance & Internal Controls - Ensure compliance with GAAP and company accounting policies. - Maintain and improve internal controls over financial reporting and retail operations. - Support external audits, tax filings, and other regulatory reporting requirements. - Assist with sales tax compliance and multi-state reporting requirements. - Process Improvement & Business Partnership - Identify opportunities to streamline accounting processes and improve reporting efficiency. - Participate in ERP, POS, and financial systems enhancements and implementations. - Collaborate cross-functionally with human resources, operations, and sales teams. - Develop and maintain accounting policies, procedures, and documentation. Qualifications - Bachelor's degree in Accounting, Finance, or related field. - 5+ years of progressive accounting experience. - Strong understanding of GAAP and financial reporting principles. - Experience with month-end close, reconciliations, and general ledger accounting. - Advanced proficiency in Microsoft Excel including advanced proficiency with pivot tables and v-lookups. - Experience with Rippling, NetSuite, and other business management platforms. - Strong analytical, organizational, and problem-solving skills. - Ability to manage multiple priorities and meet deadlines in a dynamic environment. Working Conditions The working conditions described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All requests for reasonable accommodation should be directed to the HR team. Please note, we are only able to support remote employment in the following states: - Arizona - Connecticut - Florida - Illinois - Indiana - Kansas - Massachusetts - Missouri - Nevada - New Jersey - New York - Oklahoma - Pennsylvania - Texas Benefits - Base salary range of $70,000-$75,000 + up to 20% annual bonus - Medical, Dental & Vision Insurance - 401(k) Plan - Paid Time Off & Holidays - Paid Parental Leave - Life & Disability Insurance - FSA & HSA Accounts - Complementary Waxing & Product Discounts

Role Description The HR & Payroll Generalist is responsible for overseeing and optimizing all core HR operational functions for EWC Growth, including multi-state payroll, HRIS management, and benefits administration. This role ensures accuracy, compliance, and efficiency across all employee lifecycle processes while supporting a multi-unit, high-volume retail and services environment. This position partners closely with field leadership and the finance team to ensure seamless execution of payroll, data integrity, and alignment with business objectives. The HR Operations Manager plays a critical role in maintaining compliance across multiple states and driving continuous improvement within HR systems and processes. Qualifications - Bachelors Degree in Business or Human Resources preferred - 5+ years of progressive HR operations experience - Strong experience managing multi-state payroll in a high-volume environment for 600+ exempt and non exempt employees Requirements - Manage end-to-end payroll processing across multiple payrolls in a multi-state, multi-unit environment. - Ensure timely and accurate payroll processing, including commissions, bonuses, and adjustments. - Work with Finance and Senior Operations teams to create, calculate, and process monthly and yearly bonuses or other special incentive payrolls. - Implement, maintain, and review payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, commissions, bonuses, garnishments, taxes, and deductions. - Ensure accurate and timely processing of payroll updates including new hires, terminations, company approved leaves, and changes to pay rates. - Maintain compliance with federal, state, and local wage and hour laws, including multi-state tax regulations. - Partner with Finance to reconcile payroll, support audits, and ensure accurate reporting. - Manage payroll-related inquiries and resolve discrepancies in a timely manner. - Manage and submit eeo-1 reporting and BLS and DOL multi worksite reporting. - Serve as the primary administrator for the Rippling system. - Maintain data integrity across all employee records, ensuring accuracy and consistency. - Manage system configurations, workflows, reporting, and integrations. - Partner with internal stakeholders to optimize system functionality and drive efficiencies. - Lead system enhancements, implementations, and process improvements. - Stay up to date on HR compliance and regulatory issues and required notices, particularly as it relates to payroll, wages, leaves, hiring and onboarding. - Oversee the administration of employee benefits programs including health, dental, vision, and ancillary benefits. - Manage open enrollment processes, employee communications, and vendor relationships. - Manage new enrollments in carrier systems and contributions for 401k. - Manage private plan billing to carriers. - Submit workers compensation billing. - Ensure compliance with applicable regulations (e.g., ACA, COBRA, FMLA). - Resolve employee benefit inquiries and escalations. - Manage and respond to unemployment claims. - Develop, implement, and continuously improve HR operational processes and procedures. - Ensure compliance with company policies and all applicable employment laws. - Maintain accurate documentation, reporting, and audit readiness. - Identify opportunities for automation and process optimization. - Partner with field leaders to support workforce needs, payroll understanding, and HR processes. - Collaborate with Finance on headcount reporting, labor costs, and budgeting. - Support the Head of HR with strategic initiatives, reporting, and compliance efforts. - Any other duties assigned by management. - Oversee the daily workflow of the HR department including managing all Zendesk inboxes. Benefits - Base salary range of $65,000-$70,000 + up to 20% annual bonus - Medical, Dental & Vision Insurance - 401(k) Plan - Paid Time Off & Holidays - Paid Parental Leave - Life & Disability Insurance - FSA & HSA Accounts - Complementary Waxing & Product Discounts

Role Description The HR Operations Manager is responsible for overseeing and optimizing all core HR operational functions for EWC Growth, including multi-state payroll, HRIS management, and benefits administration. This role ensures accuracy, compliance, and efficiency across all employee lifecycle processes while supporting a multi-unit, high-volume retail and services environment. This position partners closely with field leadership and the finance team to ensure seamless execution of payroll, data integrity, and alignment with business objectives. The HR Operations Manager plays a critical role in maintaining compliance across multiple states and driving continuous improvement within HR systems and processes. Essential Functions - Payroll & Compliance - Own and manage end-to-end payroll processing across multiple payrolls in a multi-state, multi-unit environment. - Ensure timely and accurate payroll processing, including commissions, bonuses, and adjustments. - Maintain compliance with federal, state, and local wage and hour laws, including multi-state tax regulations. - Partner with Finance to reconcile payroll, support audits, and ensure accurate reporting. - Manage payroll-related inquiries and resolve discrepancies in a timely manner. - HRIS Management (Rippling) - Serve as the primary administrator for the Rippling system. - Maintain data integrity across all employee records, ensuring accuracy and consistency. - Manage system configurations, workflows, reporting, and integrations. - Partner with internal stakeholders to optimize system functionality and drive efficiencies. - Lead system enhancements, implementations, and process improvements. - Benefits Administration - Oversee the administration of employee benefits programs including health, dental, vision, and ancillary benefits. - Manage open enrollment processes, employee communications, and vendor relationships. - Ensure compliance with applicable regulations (e.g., ACA, COBRA, FMLA). - Resolve employee benefit inquiries and escalations. - Operational Excellence - Develop, implement, and continuously improve HR operational processes and procedures. - Ensure compliance with company policies and all applicable employment laws. - Maintain accurate documentation, reporting, and audit readiness. - Identify opportunities for automation and process optimization. - Partnership & Support - Partner with field leaders to support workforce needs, payroll understanding, and HR processes. - Collaborate with Finance on headcount reporting, labor costs, and budgeting. - Support the Head of HR with strategic initiatives, reporting, and compliance efforts. - Any other duties assigned by management. Qualifications - Bachelor's Degree in Business or Human Resources preferred. - 5+ years of progressive HR operations experience. - Strong experience managing multi-state payroll in a high-volume environment. Requirements - Hands-on experience with HRIS platforms (experience with Rippling strongly preferred). - Solid understanding of wage and hour laws, payroll compliance, and benefits regulations. - Experience in retail, multi-unit, or service-based organizations preferred. - Strong attention to detail with high level of accuracy and accountability. - Ability to manage multiple priorities in a fast-paced environment. - Payroll expertise and compliance focus. - Systems thinking and process optimization. - Strong analytical and problem-solving skills. - Cross-functional collaboration. - High level of discretion and confidentiality. Benefits - Base salary range of $80,000-$100,000 + bonus. - Medical, Dental & Vision Insurance. - 401(k) Plan. - Paid Time Off & Holidays. - Paid Parental Leave. - Life & Disability Insurance. - FSA & HSA Accounts. - Complementary Waxing & Product Discounts.

Role Description The HR Operations Manager is responsible for overseeing and optimizing all core HR operational functions for EWC Growth, including multi-state payroll, HRIS management, and benefits administration. This role ensures accuracy, compliance, and efficiency across all employee lifecycle processes while supporting a multi-unit, high-volume retail and services environment. This position partners closely with field leadership and the finance team to ensure seamless execution of payroll, data integrity, and alignment with business objectives. The HR Operations Manager plays a critical role in maintaining compliance across multiple states and driving continuous improvement within HR systems and processes. Essential Functions - Payroll & Compliance - Own and manage end-to-end payroll processing across multiple payrolls in a multi-state, multi-unit environment. - Ensure timely and accurate payroll processing, including commissions, bonuses, and adjustments. - Maintain compliance with federal, state, and local wage and hour laws, including multi-state tax regulations. - Partner with Finance to reconcile payroll, support audits, and ensure accurate reporting. - Manage payroll-related inquiries and resolve discrepancies in a timely manner. - HRIS Management (Rippling) - Serve as the primary administrator for the Rippling system. - Maintain data integrity across all employee records, ensuring accuracy and consistency. - Manage system configurations, workflows, reporting, and integrations. - Partner with internal stakeholders to optimize system functionality and drive efficiencies. - Lead system enhancements, implementations, and process improvements. - Benefits Administration - Oversee the administration of employee benefits programs including health, dental, vision, and ancillary benefits. - Manage open enrollment processes, employee communications, and vendor relationships. - Ensure compliance with applicable regulations (e.g., ACA, COBRA, FMLA). - Resolve employee benefit inquiries and escalations. - Operational Excellence - Develop, implement, and continuously improve HR operational processes and procedures. - Ensure compliance with company policies and all applicable employment laws. - Maintain accurate documentation, reporting, and audit readiness. - Identify opportunities for automation and process optimization. - Partnership & Support - Partner with field leaders to support workforce needs, payroll understanding, and HR processes. - Collaborate with Finance on headcount reporting, labor costs, and budgeting. - Support the Head of HR with strategic initiatives, reporting, and compliance efforts. - Any other duties assigned by management. Qualifications - Bachelor's Degree in Business or Human Resources preferred. - 5+ years of progressive HR operations experience. - Strong experience managing multi-state payroll in a high-volume environment. Requirements - Hands-on experience with HRIS platforms (experience with Rippling strongly preferred). - Solid understanding of wage and hour laws, payroll compliance, and benefits regulations. - Experience in retail, multi-unit, or service-based organizations preferred. - Strong attention to detail with high level of accuracy and accountability. - Ability to manage multiple priorities in a fast-paced environment. - Payroll expertise and compliance focus. - Systems thinking and process optimization. - Strong analytical and problem-solving skills. - Cross-functional collaboration. - High level of discretion and confidentiality. Benefits - Base salary range of $80,000-$100,000 + bonus. - Medical, Dental & Vision Insurance. - 401(k) Plan. - Paid Time Off & Holidays. - Paid Parental Leave. - Life & Disability Insurance. - FSA & HSA Accounts. - Complementary Waxing & Product Discounts.

Here at EWC Growth, we are building a culture of servant leaders who celebrate all employees with compassion at the forefront of their minds -- that's where you come in. Reporting directly to the CEO, the Senior Controller will oversee our entire finance team across accounting operations, financial reporting, internal controls, and compliance for our high-growth company of 52 centers (& counting!). This role ensures the integrity of financial information, supports in-center & corporate operations, and provides actionable insights to drive profitability and operational excellence. The ideal candidate brings deep experience in retail accounting and multi-state revenue environments (brick-and-mortar), along with strong leadership and process optimization skills.