Dollar Tree

Role Description Your knowledge of HR Operations Support, along with your Workday HCM experience, makes you a great fit for our People Shared Services Tier 1 Supervisor position. Join our dynamic team today and find a rewarding career with a company that values you and all you bring to the table. The People Shared Services Tier 1 Supervisor leads a team of frontline support PSS Tier 1 representatives responsible for resolving routine HR and Workday inquiries through Workday Case Management. This role ensures service quality, develops team capability, supports operational excellence, and partners across HR, HRIS & COE’s to improve the associate experience and strengthen shared services delivery. This service leader is responsible for quality, capability building, and process discipline ensuring Tier 1 support operates with speed, accuracy, accountability, and strong customer service. The supervisor monitors team performance, removes barriers to resolution, reinforces knowledge usage, and helps build a team that can resolve more issues at the first point of contact while properly escalating more complex items. Principal Duties and Responsibilities: - Supervise a team of Tier 1 representatives supporting Workday HCM transactions and inquiries. - Monitor daily workflow, case queues, service levels, and staffing coverage to ensure timely response and resolution. - Coach, develop, and provide regular feedback to team members on quality, productivity, and customer service. - Identify knowledge gaps and coach associates to meet performance expectations. - Review complex or aging cases to ensure appropriate follow-up, escalation, and resolution. - Partner with Tier 2 teams to resolve issues and eliminate repeat contacts. - Use Workday Case Management to track trends, identify root causes, and support process improvement. - Ensure team adherence to SOPs, quality standards, and HR confidentiality requirements. - Support onboarding, training, and ongoing knowledge development for Tier 1 representatives. - Promote a culture of accountability, continuous improvement, and employee engagement. - Updates SOPs and process manuals for the department. - Support hiring and training of Tier 1 associates. Qualifications - 2 years’ experience in a people leadership role. - 2+ years of experience in shared services, HR operations, or HRIS support. - 1+ years of experience supporting Workday HCM in a service center or HR operations environment. - Experience using Workday Case Management or a similar case platform. - Prior experience coaching, mentoring, or supervising staff. - Strong understanding of HR transactions, case handling, and service delivery metrics. - Excellent communication, organization, and problem-solving skills. - Ability to manage sensitive employee data with discretion and professionalism. - Strong Microsoft Office knowledge (Outlook, Excel, PowerPoint, Word). Requirements - Experience leading Tier 1 support in a large, multi-site, or enterprise environment. - Familiarity with SLAs, KPIs, case aging, and first-contact resolution metrics. - Experience supporting knowledge management, process improvement, or continuous learning programs. - Experience in a shared services environment during transformation or organizational change. - Strong interpersonal, verbal and written communications skills. - Able to communicate with all levels of associates and management. Benefits - Start Rate = $68,000- $86,500 based on experience plus 10% bonus. - Health, Dental, & Vision insurance. - Flexible spending account. - Life and disability insurance benefits. - 401k plan. - PTO and paid holidays annually. - Employee stock purchase plan. - Employee Assistance Program. - Retirement plans with matching contribution. - Employee Stock Purchase Program. - Educational Assistance. - Access to PerkSpot, an employee discount platform for goods and services. - And much more!

Role Description The Vice President, Distribution Center Operations is responsible for leading the strategic and operational performance of a multi-site distribution network that supports Dollar Tree’s retail business objectives. This executive leader provides oversight for a region of distribution centers, ensuring safe, efficient, and cost-effective operations while driving service excellence, productivity, and continuous improvement. Reporting to the Senior Vice President, Supply Chain Operations, the Vice President serves as a key member of the Supply Chain Leadership Team and is accountable for delivering operational results through strong leadership, disciplined execution, workforce engagement, and innovation. This role partners closely with Transportation, Inventory Management, Merchandising, Human Resources, Finance, Asset Protection, and Store Operations to ensure products are delivered efficiently and effectively across the network. Through a relentless focus on safety, people development, operational excellence, and scalable solutions, the Vice President plays a critical role in advancing Dollar Tree’s supply chain strategy and supporting the company’s long-term growth. Qualifications - Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Engineering, or a related field, or equivalent combination of education and experience. - 15+ years of progressive supply chain, logistics, or distribution center leadership experience. - Minimum of 10 years leading large-scale, multi-site distribution operations in a senior leadership capacity. - Proven experience leading complex distribution networks within retail, consumer goods, grocery, or high-volume distribution environments. - Strong financial acumen with demonstrated experience managing large operating budgets and capital investments. - Experience leading transformational change initiatives and driving measurable operational improvements. - Strong knowledge of warehouse management systems (WMS), labor management systems, automation technologies, and distribution operations. - Demonstrated success building and leading high-performing teams across multiple locations. - Exceptional communication, influence, and stakeholder management skills. - Knowledge of common food safety practices and audit procedures. - Strong end-to-end distribution knowledge. Requirements - Excellent change management capabilities and ability to lead through change while protecting the network of risk. - Champion a safety-first culture across all facilities, ensuring compliance with company policies and regulatory requirements. - Drive continuous improvement in workplace safety performance and associate well-being. - Ensure compliance with federal, state, and local regulations governing warehouse operations, transportation, and labor practices. - Identify and mitigate operational risks related to inventory, transportation, facilities, and workforce management. - Lead, coach, and develop a team of Distribution Center General Managers and senior operational leaders. - Build a high-performance culture focused on engagement, accountability, inclusion, and results. - Create succession plans and leadership development strategies to strengthen organizational capability and support future growth. - Foster an environment that encourages collaboration, innovation, and associate development at all levels. - Lead enterprise-wide continuous improvement initiatives utilizing Lean methodologies and operational excellence principles. - Drive productivity improvements through process optimization, standardization, and technology adoption. - Champion automation, warehouse systems enhancements, and innovative solutions that improve efficiency and service levels. - Leverage data and analytics to identify opportunities and measure operational effectiveness. - Develop and maintain strong partnerships with transportation providers, suppliers, and third-party logistics partners. - Collaborate with internal and external stakeholders to optimize supply chain performance and customer service outcomes. - Participate in vendor negotiations and contract management activities to ensure competitive pricing, service levels, and operational effectiveness. - Develop and manage operating budgets, capital expenditures, and strategic investments across the region. - Ensure disciplined financial management and achievement of expense, productivity, and profitability targets. - Evaluate business performance and provide recommendations to improve operational and financial results. - Support long-range planning, capital projects, facility expansions, and network growth initiatives. - Partner closely with Store Operations, Merchandising, Transportation, Inventory Management, Human Resources, Finance, and Asset Protection to align operational priorities and deliver business results. - Serve as a key advisor and thought partner on supply chain strategy, workforce planning, and operational execution. - Lead and support enterprise initiatives that improve customer experience and organizational performance. Benefits - Medical, Dental, and Vision Coverage - 401(k) with Company Match - Paid Time Off and Holidays - Associate Discount Program - Tuition Assistance and Development Programs - Short-Term and Long-Term Disability Coverage - Life Insurance and Supplemental Benefits - Career Growth and Leadership Development Opportunities Company Description Dollar Tree, Inc. is one of North America’s largest and most successful value retailers, operating thousands of stores across the United States and Canada. We are committed to delivering value, convenience, and discovery to our customers every day while creating opportunities for our associates to grow and succeed. At Dollar Tree, we believe our people are our greatest asset. We foster a culture built on respect, integrity, teamwork, and accountability while empowering associates to make a meaningful impact on our customers, communities, and business.

Role Description Your leadership, business acumen, and ability to influence at the ground level make you a great fit for our Director, Human Resources Business Partner – Supply Chain role. Join our team and play a key role in driving people strategies that support operational excellence across our distribution network. As a Director, HR Business Partner supporting Supply Chain at Dollar Tree, you will serve as the primary HR leader for an assigned region of distribution centers. You will partner closely with regional operations leadership to align HR strategies with business objectives, ensuring strong execution across talent, engagement, and workforce performance. This is a hands-on leadership role where you will balance strategic partnership with day-to-day HR execution, supporting a fast-paced, high-volume operational environment. Your day-to-day responsibilities include: - Regional Partnership & Business Support - Serve as the lead HR partner for regional Supply Chain leadership across multiple distribution centers - Translate business needs into actionable HR solutions that drive performance, productivity, and retention - Provide guidance on workforce planning, staffing, and organizational needs across the region - Talent & Workforce Management - Lead talent planning, succession, and development efforts for regional leadership teams - Partner with Talent Acquisition to support hiring strategies for both hourly and leadership roles - Coach leaders on performance management, development, and team effectiveness - Employee Relations & Engagement - Lead and support employee relations matters, ensuring consistent and fair application of company policies - Partner with Corporate Employee Relations and field leadership on investigations and issue resolution - Drive engagement initiatives and retention strategies across the region - Operational Execution & HR Delivery - Ensure consistent execution of HR programs, policies, and processes across all assigned locations - Partner with Centers of Excellence (Total Rewards, TA, L&D) to deliver effective HR solutions - Use data and insights to identify trends and drive continuous improvement - Leadership & Team Support - Lead and develop a team of HR Managers and/or HR Business Partners supporting distribution centers - Build HR capability within the region to support a complex, high-volume workforce - Serve as a key escalation point for HR-related matters within the region Qualifications - Bachelor’s degree in Human Resources, Business Administration, or related field required - 10+ years of progressive HR experience, including support of operations (supply chain, distribution, manufacturing, or retail) - Experience supporting multi-site, high-volume environments with a strong employee relations component - Proven ability to influence and coach operational leaders at the Director level and below - Experience leading and managing remote teams in a field-based environment - Strong working knowledge of federal employment laws including CA and WA state laws - Ability to travel 50% - Reside in mid-west or west coast to travel to responsible distribution centers Requirements - Bilingual English-Spanish (preferred) - Workday (preferred) - Legion time keeping system (preferred) Benefits - Start Rate = $150,000-$190,000 based on experience plus 25% bonus and equity - Health, Dental, & Vision insurance - Flexible spending account - Life and disability insurance benefits - 401k plan - PTO and paid holidays annually - Employee stock purchase plan - Employee Assistance Program - Retirement plans with matching contribution - Employee Stock Purchase Program - Educational Assistance - Access to PerkSpot, an employee discount platform for goods and services - And much more!

Role Description The Enterprise Architect II leads a team of Sr and Jr Solution Architects in Merchandising, Global Sourcing, Supply Chain, Finance, Human Capital, and Omni Channel for Dollar Tree. This individual partners with each department’s leadership team to analyze and solve immediate quick wins and contributes ideas and strategies for their multi-year technology roadmap. The Enterprise Architect II also mentors Business Analysts who want to pursue the Architect career track. This individual will be responsible for the Enterprise Solution Architecture of all company’s strategic initiatives. This role must be able to effectively communicate with all levels of management both within and outside of the IT department. - Serve as leader of the Architecture of all Supply Chain, Merchandising, Global Sourcing, Back Office, Digital and Store Operations technology solutions: - Collaborate with business leaders to identify and prioritize technology initiatives - Define technology roadmaps that align to long term business objectives for the company - Lead and mentor team of Solution Architects and Business Analysts - Work with Solution Directors to create roadmaps for the Supply Chain, Merchandising, Finance, and Data & Analytics domains - Provide regular status and risk reporting to IT and business senior leadership - Define and ensure adherence to project management processes, templates, standards - Serve on departmental process improvement initiatives - Monitor the software market (current and/or new providers) for relevant solutions - Serve as a Primary Solution Architect for ANY problem statement in Supply Chain, Merchandising, Global Sourcing, Back Office, Digital and Store Operations: - Action a singular problem statement with strategy, action, and urgency - Derive varying options and solutions considering risk, costs, and benefits - Develop concise communications that can be presented to all levels of the organization - Derive and present the appropriate solution (story) to solve the problem - Provide routine updates and metrics that prove the solutions achieve expected ROI/results - Develop partnerships with the following key stakeholders: - Executive sponsors to document scope - Internal and external development resources to ensure solutions meet requirements - IT networking, engineering and security to maintain compliance with corporate standards - QA to define testing strategy and execute regression and user acceptance testing - Training to define training strategy, develop materials and deliver training - Internal Audit to ensure project controls and SDLC processes are followed - IT Operations to ensure a successful transition to support - Occasionally serve as primary lead on strategic initiatives: - Determine appropriate project structure, work streams and team leads - Develop and maintain tasks, activities, deliverables and timelines - Manage and evaluate resource requirements - Continuously assess and re-evaluate priorities - Facilitate meetings - Document project decisions, action items, issues and risks - Maintain document repositories - Serve as primary liaison with external vendors - Prepare status reports and steering committee presentations Qualifications - 10 - 15 years of related work experience, with 3+ of senior management experience highly preferred - Prior supervisory experience, preferably within an IT department - Experience managing complex technology projects - 10 – 15 years of Retail or consumer products experience - 10 – 15 years of Supply Chain experience - 10 – 15 years of Inventory Management Systems - 10 – 15 years of Merchandising & Global Sourcing technology experience - Experience managing the work of external / offshore vendors - Advanced oral and written communication skills - Strong facilitation skills - Team player with excellent collaboration skills - High attention to detail - Self-starter with sense of urgency - Enjoys fast paced environments Desired Qualifications - Bachelors in business, computer science, MIS or other four-year related degree - 3+ of senior management experience - Experience with Symphony EY, Oracle Retail or Blue Yonder Solution Suites Location Full time, Chesapeake, Virginia Department IT Development Company Description Dollar Tree

Role Description Responsible for full lifecycle recruiting of assigned geographic areas. Source, recruit, assess and provide a short list of qualified candidates for all external hiring opportunities. - Partner with field hiring managers to understand talent needs and priorities to ensure successful recruitment efforts. - Responsible for full life-cycle recruitment - recruit, interview, recommend, and hire best in class talent. - Build a candidate network that relies on pro-active sourcing techniques and on-going candidate engagement. - Recommend recruitment ideas and strategies that build a talent readiness for the organization. - Proactively immerse yourself in the business and culture to enhance all recruitment efforts and identify potential challenges. - Develop reputation as trusted advisor to your field partners based on market knowledge of geographic areas. Qualifications - Proven ability to thrive in a lightning fast roll up your sleeves environment where finding the BEST person for the job is what you’re driven to do. - Having a reputation for outstanding ability to generate candidates (active & passive). - Strong written and verbal communication skills. - Superior organizational and time management skills. - Innate ability to read people, build trust and instill action. - Keen understanding of a multi unit retail environment. - Strong functional expertise that includes multiple sourcing techniques. - Strong functional expertise that includes 3-5 years of high-volume full-cycle recruiting. Company Description Family Dollar is an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Family Dollar. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment at Family Dollar is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Role Description We are seeking experienced individuals to join our team as Workday Shared Services Specialists. In this role, you will ensure the Workday platform supports efficient, compliant, and strategic HR operations across the organization. This is a great opportunity for individuals interested in HR systems, training, and technology enablement. - Respond to and resolve escalated Cases. - Providing day-to-day troubleshooting and support to HR and business users. - Demonstrate strong communication, problem-solving, project management, and cross-functional collaboration. - Ensure accurate, compliant, and auditable HR data; manage data collection, analysis and reporting. Qualifications - Minimum 2 years’ experience with Workday. - Experience with Case Management or a similar tool is essential. - Experience in high-volume environments required; background in retail and/or hospitality preferred. - Detail-oriented and dependable, with a positive and helpful attitude. - Must be able to maintain a high degree of confidentiality. - Proficient in computer skills with experience using Microsoft Office. - Training or customer support experience is a plus. Company Description Full time 500 Volvo Parkway, Chesapeake, Virginia 23320 People Services Dollar Tree

Role Description We are seeking entry-level individuals to join our team as Workday Shared Services Specialists, Level 1. In this role, you will help drive user adoption of Workday People Experience by using the Help module and Case Management. This is a great opportunity for individuals interested in HR systems, training, and technology enablement. - Respond to and resolve submitted Cases within predetermined Service Level Agreements. - Answer frequently asked questions and escalate complex issues to the appropriate teams. - Escalate recurring questions to Managers to improve training content and knowledge base articles. - Attend continuing Training sessions to learn internal Workday processes and tools. Qualifications - 1 to 2 years experience with Workday and Case Management is essential. - Experience in high-volume environments required; background in retail and/or hospitality preferred. - Detail-oriented and dependable, with a positive and helpful attitude. - Must be able to maintain a high degree of confidentiality. - Proficient in computer skills with experience using Microsoft Office. - Training or customer support experience is a plus. Company Description 500 Volvo Parkway, Chesapeake, Virginia 23320 Talent Acquisition Dollar Tree

Role Description We are seeking experienced individuals to join our team as Workday Shared Services Specialists. In this role, you will ensure the Workday platform supports efficient, compliant, and strategic HR operations across the organization. This is a great opportunity for individuals interested in HR systems, training, and technology enablement. - Respond to and resolve escalated Cases. - Providing day-to-day troubleshooting and support to HR and business users. - Demonstrate strong communication, problem-solving, project management, and cross-functional collaboration. - Ensure accurate, compliant, and auditable HR data; manage data collection, analysis and reporting. Qualifications - Minimum 2 years’ experience with Workday. - Experience with Case Management or a similar tool is essential. - Experience in high-volume environments required; background in retail and/or hospitality preferred. - Detail-oriented and dependable, with a positive and helpful attitude. - Must be able to maintain a high degree of confidentiality. - Proficient in computer skills with experience using Microsoft Office. - Training or customer support experience is a plus. Company Description Full time 500 Volvo Parkway, Chesapeake, Virginia 23320 People Services Dollar Tree

Role Description The Store Support L3 Analyst is responsible for resolving prioritized escalations and issue resolution for all in-store technology. The L3 Analyst provides lead investigation, root cause analysis, and final resolution for escalated POS and technical issues. This role will be responsible for working P1 and critical cases, including but not limited to incident and problem management cases. This role serves as the final escalation point for all store technology issues. - Anticipate and swiftly respond to escalated technical issues. - Ensure accuracy of the data entered in our system. - Take ownership of any situation that is escalated. - Perform root cause analysis of escalated scenarios to remedy and enhance procedures. - Utilize reporting and logic to determine deficiencies in processes. - Responsible for assisting in issue resolution for third party vendors to support day to day operations. - Regularly contribute new knowledge/training material and collaborate with Knowledge Analyst. - Assist in development of internal operational procedures, and processes that may better meet the Enterprise Contact Center’s SLAs and KPIs. - Participate in the governance process and contribute to the strategic direction of the ECC. - Be a strategic partner to leadership outside of the contact center to ensure technology, quality, and customer satisfaction are being met. - Be a key contributor for development and maintenance of the technology needs of the ECC. - Build and maintain working relationships with other Managers within the ECC to ensure effective communication and address concerns appropriately. - Identify and communicate unusual events impacting the ECC. - Subject Matter Expert for all store technology. - Takes ownership of any executive/high touch escalation that has been assigned, following through to final resolution. Qualifications - Bachelor’s Degree or 4+ equivalent years of related work experience. - Minimum 3+ years contact center experience. - 4+ years of technical support experience. - 2+ years Point of Sale troubleshooting experience. - Excellent knowledge of networking solutions including cable management and cellular internet. - Experience working within a team to test the design, deployment, and support of future processes. - Experience in developing and implementing store support service strategies. - Strong team development skills; excellent at clarifying common goals among diverse staff members, gaining consensus on an overall approach, and building a collaborative environment. - Strong track record of delivering initiatives in a timely manner. - Excellent team player and team builder. Requirements - 10% travel may be required. - This position is remote eligible after successful completion of training. - On call rotation may be needed at times. Desired Qualifications - Experience with ServiceNow and/or other ticketing-based applications. - Experience with Networking, SQL, and Meraki preferred but not required. - Critical incident management and process experience. - Experience with defining and managing Customer Service Technology (e.g. Case Management System, Knowledge Base System). - Management and executive level communication experience (e.g. VP, Director).

Role Description Your strategic mindset, analytical curiosity, and relationship-building skills make you a great fit for our Real Estate Manager position. Join a fast-growing, nationally recognized retailer where your work directly shapes our expanding footprint and drives long-term business success. As a Real Estate Manager at Dollar Tree, you’ll play a critical role in executing market growth strategies by identifying, evaluating, and securing new store locations across assigned geographic regions. You’ll partner closely with internal teams and external stakeholders to ensure smart site selection, disciplined deal execution, and timely store openings that support Dollar Tree’s continued growth and market leadership. Your day-to-day job duties include, but are not limited to, the following: - Real Estate Strategy & Market Analysis - Develop and execute comprehensive real estate strategies within assigned territories to strengthen Dollar Tree’s competitive position. - Conduct detailed market analyses, including demographics, traffic patterns, sales projections, and competitive dynamics, to support data-driven site selection decisions. - Monitor regional and industry trends and provide strategic insights and recommendations to leadership. - Site Selection & Deal Execution - Identify, evaluate, and recommend sites for new stores, relocations, and expansions aligned with corporate growth objectives. - Prepare and present site packages to the Real Estate Committee and senior leadership for approval. - Lead all aspects of lease negotiations, including Letters of Intent (LOIs), landlord work letters, and key financial terms to optimize occupancy costs and deal structure. - Cross-Functional Partnership & Store Delivery - Collaborate closely with Store Development, Legal, Construction, and Store Operations to ensure smooth execution and on-time store openings. - Ensure adherence to internal policies, budget guidelines, and performance standards throughout the deal lifecycle. - Portfolio Management & Relationship Building - Manage lease renewals and portfolio optimization efforts, including negotiating rent reductions, extensions, and amendments to support long-term profitability. - Build and maintain strong relationships with landlords, developers, brokers, and other real estate partners. - Represent Dollar Tree at industry events, including ICSC conferences and regional networking engagements. Qualifications - Bachelor’s degree in Business, Real Estate, Finance, or a related field preferred. - 3+ years of progressive experience in retail real estate, site selection, and lease negotiation. - Strong negotiation and financial/analytical skills. - Proficiency in Microsoft Excel, Word, and internet-based research tools. - Excellent organizational skills with the ability to manage multiple projects and deadlines. - Self-motivated, resourceful, and comfortable working independently in a fast-paced environment. - Strong interpersonal and communication skills with the ability to influence diverse stakeholders. - Customer-focused mindset with a results-driven approach. - Willingness and ability to travel extensively to manage assigned territory and attend meetings and industry events. Company Description Dollar Tree is a fast-growing, nationally recognized retailer.