Role Description The Best Practice Specialist ensures consistent adjudication and file management by developing, maintaining, and governing best-practice processes, policies, and standards. The Best Practice Specialist drives alignment across DMI teams by partnering with unit leaders, SMEs, QA, and Training to ensure practices are current, efficient, and operationally sound. Through continuous improvement, governance, and industry monitoring, this role strengthens file handling excellence and supports a cohesive best-practice culture across the organization. This is a remote role within Canada. We are open to candidates across the country, however you must work within our core business hours. What You'll Be Doing - Partner to develop and write policies and procedures, theory, and DMI standards - Liaise with leaders and SMEs across all DMI units, including Claims, Pre-Claim, Rehab Services, Administration, and Occupational Services, for cross-unit alignment and P&P support - Establish, maintain, and enforce DMI P&P standards, frameworks, and operating guidelines for all business units - Create and oversee the full lifecycle of DMI P&Ps, including drafting, review cycles, approvals, and version control - Lead and facilitate working groups to support P&P development, calibrate across teams, gain consensus, and guide implementation - Support the maintenance of the centralized DMI P&P repository with regular reviews to ensure alignment with business needs - Lead rollouts, training sessions, and tool and template updates - Create training materials and reference guides related to Claims processes and track completion of business unit process-related training - Support SMEs and leaders with developing DMI workflows, documentation, and tools - Develop and implement governance models that ensure consistency across business units - Define governance KPIs and compliance metrics and share insights with leadership - Collect feedback from DMI teams and deliver trends and recommendations to leadership - Monitor industry developments and legal learnings and provide recommendations to enhance Claims best practices - Evaluate and recommend systems and tools that support process standardization and automation - Support all DMI units in the adoption of leading-practice processes and procedures, with ongoing monitoring to ensure quality, compliance, and continuous improvement - Act as a liaison to promote a cohesive Best Practice Culture across the organization Qualifications - Post-secondary education in a related field - Minimum 7+ years of STD/LTD Insured Group Disability Claims Management experience required; additional experience in Rehab, Early Intervention, Advice to Pay, or similar areas is considered an asset - Experience developing disability claims policies and procedures, governance frameworks, or operational documentation preferred - Solid knowledge of disability claims regulations, adjudication methodologies, and industry best practice standards - Up to date with disability claims industry trends, guidelines, and regulations - Experience delivering and facilitating training is an asset Critical Competencies - An Effective Communicator – You communicate clearly and respectfully, build relationships through tact and diplomacy, and can navigate challenging conversations with professionalism. - A Client Centric professional – You prioritize the needs of internal and external clients, bring a positive can-do attitude, take ownership, and consistently strive to meet or exceed expectations. - An Embrace Change champion – You thrive in a constantly evolving environment, adjust your thinking and behavior with resilience, and are unafraid to challenge the status quo. - A Team Player – You collaborate across teams to achieve shared goals, value diverse perspectives, and are committed to defining and upholding DMI's organizational standards. - An Organized professional – You invest in upfront planning, manage your time and priorities efficiently, and consistently stay on track to meet deadlines. Compensation At the time of this posting, the estimated annual base salary for this position is $80,000 – $95,000. Individual compensation within this range is determined by factors such as job-related skills, relevant experience, and education/training. This range reflects the annual base salary only and does not encompass the comprehensive total rewards package that we proudly offer. Benefits - Generous paid time off including 3 weeks minimum vacation, plus 26 long weekends a year through our much-loved Happy Friday program - Flexible work options including remote and hybrid schedules - Extended health and dental benefits - RRSP matching - Wellness support, including comprehensive mental health resources - Clear career paths, personalized learning, and leadership committed to invest in your development Belonging Starts Here Diversity, inclusion, and belonging aren't just programs at DMI; they are our foundation. We foster a safe, respectful, and inclusive workplace where everyone belongs and can thrive.

Role Description As an Office 365 Specialist, you will be responsible for the technical support and development of the current Microsoft Office 365 environment for Bruker. You will use analysis and troubleshooting skills to address ongoing issues as well as proposing solutions to drive continuous improvement and growth. You are an advocate and champion of Office 365 for Bruker. As a Specialist, you will be interested in automation and development which enables efficiencies, standardization, and security and will look for ways to improve the end user experience. You will take ownership over issues, without direct supervision, driving toward resolution. You will provide 2nd level support, aiding with adoption, and training, and monitoring the health of the environment. Additionally, you will be involved in planning for and supporting Microsoft feature rollouts. Responsibilities - Maintain and respond to support requests for issues related to the 365 apps, Exchange Online, Teams, One Drive as well as utilizing PowerShell to automate tasks. - Meet with business units and stakeholders to determine Office 365 needs. - Configure, deploy, and manage Office 365 solutions that focus on efficient and effective collaboration, including One Drive and Teams. - Support and troubleshoot voice/video communications within Teams. - Anticipate implementation obstacles and develop plans to address them. - Provide input into the technology plan for the organization and ensure that plans are integrated effectively with other aspects of the technical infrastructure. - Provide advanced level support and troubleshooting to resolve platform and solution-level issues. - Provide support and documentation to our internal support teams as well as end users. - Provide recommendations for investment in new products and technology solutions, supported by appropriate ROI, total cost of ownership, and/or cost benefit analysis. - Carry out IT projects, interacting with staff and consultants as needed to ensure successful project outcomes. - Create and maintain documentation on the organization's systems and procedures. - Stay up to date on technologies related to your responsibilities. - Apply consistently a positive, problem-solving attitude and demonstrate a curious mindset. - Provide mentorship and guidance to junior team members. - Perform other duties as required. Qualifications - Bachelor Degree in Information Systems, Information Technology, or related field. - Minimum 3+ years of experience of 365 (Exchange, OneDrive, Teams, SharePoint). - Understanding of PowerShell for executing scripts and commands related to the platforms within the job description, when applicable. - Ability to develop and present end-user training programs, and to communicate technical information to non-technical staff. - Ability to develop and document repeatable standardized procedures, and strictly adhere to existing procedures. - Strong teamwork and interpersonal skills, as well as a methodical and disciplined approach to IT issue resolution and systems management. - Ability to identify potential areas of improvement and make recommendations. - Understanding of 3rd party applications and their interactions with O365. - Some developer skills to understand customer's applications. - Ability to work in a global, virtual environment. - Maintain a valid passport with flexibility for travel. - May be required to pass security clearance investigation. Company Description Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 11,000 employees (more than 2000 employees in R&D) are working on this permanent challenge, at over 90 locations on all continents.

Role Description Lead the review and participate in the negotiation of commercial contract terms related to the sale and supply of inverters, drives, motors, and associated service offerings to enable achievement of the business unit’s Mid-Range Plan (MRP) and the long-term, healthy, sustainable, and profitable growth of the Company. Role Accountabilities - Review and participate in the negotiation of commercial aspects of client contracts, supply agreements, service agreements, and purchase order terms. - Provide commercial review of EPC flow downs, utility/ISO/RTO compliance exhibits for Solar, BESS and motor drive systems deals. - Identify and assess contractual risks related to warranty, performance guarantees, liquidated damages, and other commercial terms per company guidelines. - Facilitate coordination among internal stakeholders, including sales, engineering, project management, procurement, finance, and legal during contract negotiations. - Develop risk assessment tools to analyze commercial contractual risks against business unit guidelines. - Analyze contract terms and conditions to ensure they comply with approved templates or prior transaction documents. - Maintain contract documentation and records within contract management systems. - Collaborate on complex contract negotiations in commercial transactions for capital goods, industrial equipment, and services, as needed. - Advise internal stakeholders, including Commercial Director, General Managers, and Vice President on contractual terms and associated risk exposure, as needed. - Collaborate with legal team and business unit leadership to address complex contractual matters. - Proactively and positively promote and exemplify the Company brand to internal and external contacts, and the general public. - Proactively and positively promote a culture of superior performance, ethical conduct, professional development, and personal learning, by setting an example for others to follow. General Employee Accountabilities - Bring full effort to bear on tasks assigned by manager. - Give manager best advice. - Give earliest notice when work cannot be delivered as specified. - Cooperate and collaborate with peers and interact cross-organizationally as specified by manager. - Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment. - Comply with all Company policies, practices, and procedures and all regulations and laws. - Recommend viable improvements proactively. - Ensure effective utilization of business tools and processes. Qualifications - Bachelor’s degree in business, engineering, supply chain, legal studies, or related field or equivalent via education and/or experience. - 3 years of experience in contract negotiations or commercial administration in corporate or legal environment. - Demonstrated experience working with industrial equipment, energy, or power systems industries. - Advanced understanding of commercial contract terms and risk allocation. - Strong negotiation, written and verbal communication skills. - Excellent attention to detail and organizational skills. - Ability to manage multiple contracts simultaneously. - Proficiency in Microsoft Office Suite. - Strong analytical and problem-solving skills. - Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts. - Demonstrated successful and positive personal leadership, interpersonal, organizational and administrative skills. - Demonstrated continuous improvement in areas of responsibility. - Availability to travel, domestically and internationally, up to 20%, sometimes with limited notice. Preferred Qualifications - Master’s degree in business administration or Certified Professional Contracts Manager (CPCM) or similar contract management or paralegal certification. - Experience in power electronics, inverter systems, medium voltage drives, or motor control systems. - 5 years of experience in power conversion equipment, EPC, renewable energy utility-scale or oil and gas project contracts negotiations. - Knowledge of industry-specific regulations and standards. - Knowledge of UCC, commercial law principles, or international trade terms (Incoterms). Company Description

Role Description Are you an experienced physician billing professional who thrives in a fast-paced healthcare environment? PCHC is seeking a Billing Technician II to join our collaborative Revenue Cycle team in a fully remote role — including training and onboarding. This position is ideal for someone who brings strong physician billing experience, understands the complexities of payer guidelines and revenue cycle workflows, and enjoys serving as a knowledgeable resource to both patients and colleagues. In this role, you’ll partner closely with clinics across the organization to ensure timely and accurate billing processes while helping support an exceptional patient experience. Schedule: Full-Time, Monday-Friday, 8:30am-5:00pm - This role is a fully remote position, where candidate will be expected to be available and working during the business hours of 8:30am-5pm EST. - Candidate must be eligible per PCHC's Telecommuting Policy. Highlights of the position: - Revenue Cycle Expertise: Process physician and facility charges accurately and efficiently while ensuring compliance with payer requirements, coding standards, and billing guidelines. - Patient-Centered Service: Support patients with professionalism, empathy, and respect while assisting with billing questions, payment plans, and claim resolution. - Problem Solving & Account Resolution: Monitor and follow up on outstanding claims, research billing issues, and work proactively to support accounts receivable reduction goals. - Mentorship & Team Support: Serve as a resource for billing staff and clinic teams by providing guidance, education, and payer-specific training related to billing and revenue cycle processes. - Collaboration Across Clinics: Work closely with operational and clinical teams across the organization to improve workflows, support accurate billing practices, and enhance the overall patient experience. Qualifications - High school diploma or equivalent educational certification required. - Certified Professional Coder (AAPC) or Certified Coding Specialist (AHIMA) preferred. - Minimum of 2 years of physician billing experience in a health care organization required. Benefits - Join PCHC's nationally recognized non-profit organization. - Federally Qualified Health Center offering integrated Medical Home Model. - Collegial professional atmosphere with informed leadership. - Flexible schedules supportive of work/life balance. - Competitive compensation and generous benefits. - PCHC provides comprehensive, patient-centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more!