DISA Global Solutions, Inc.

• Build and maintain long-term relationships with prospective and existing clients to identify, develop, and close new business opportunities while expanding client partnerships through cross-sell and upsell initiatives. • Understand customer business objectives, goals, and operational requirements to identify opportunities for growth and partnership. • Generate new business opportunities through proactive prospecting, networking, referrals, and outreach activities. • Develop and execute outreach strategies and business development plans to build and maintain a healthy sales pipeline. • Schedule and conduct meetings with prospective clients to demonstrate product capabilities, communicate service benefits, and present pricing options. • Prepare compelling proposals and business cases that address client needs and support successful deal closure. • Guide prospects through the full sales cycle, from initial engagement through contract execution and implementation handoff. • Represent the company at industry conferences, trade shows, networking events, and other business development activities. • Resolve issues that arise during the sales process to ensure a positive client experience and successful transaction outcomes. • Monitor sales activity, pipeline performance, quota attainment, and client engagement metrics within CRM systems. • Maintain a thorough understanding of company products, services, competitive positioning, market trends, and industry developments. • Consistently achieve or exceed assigned revenue, booking, and sales performance targets.

Role Description The Sales Specialist plays a vital role in supporting the day-to-day functions of the Healthcare Technology Division (HTD) Sales team. This position ensures HTD Sales processes are efficient, systems are maintained, and teams have the tools and insights they need to succeed. The ideal candidate is detail-oriented, tech-savvy, and collaborative, with a passion for operational excellence and cross-functional coordination. This role supports a fast-paced HTD Sales desk by managing data integrity, creating and updating standard operating procedures, assisting with communications, presentations, and reporting. - Manage and maintain accurate HTD Sales data in CRM systems (e.g., Salesforce) - Build and maintain dashboards and reports in Excel and Salesforce for the HTD Sales team - Manage inbound lead queues and assign leads to the appropriate sales representatives - Validate HTD Sales pipeline and CRM data by reviewing flagged items, identifying missing or inconsistent information, and coordinating follow-up with the appropriate stakeholders for correction or clarification - Monitor and improve internal HTD Sales processes to enhance team efficiency - Liaise with cross-functional teams including Marketing, Customer Success, and Finance - Provide administrative coordination and document support for HTD Sales proposals, quote generation, and contract processing, including drafting proposals, compiling RFP responses, and retrieving prior contracts - Register for and maintain credentials in RFP and procurement portals - Distribute weekly HTD Sales win announcements to internal stakeholders - Assist in onboarding new HTD Sales hires with system setup and training coordination - Maintain and organize HTD Sales collateral, templates, and knowledge resources - Assist in the creation and formatting of HTD Sales decks and presentation materials - Support conference planning, outreach list preparation, and post-event follow-ups - Document and update standard operating procedures and internal HTD Sales workflows - Maintain and update existing tools, reference materials, system information, and product catalog resources based on established processes - Provide user support and training on CRM tools and HTD Sales processes Qualifications - High school diploma or GED required; associate degree preferred - 3+ years of customer service experience in a corporate or healthcare environment - Experience supporting premier or enterprise-level accounts preferred - Strong proficiency in CRM tools (Salesforce preferred) and Microsoft Excel/PowerPoint - Highly organized and self-directed - Strong communication and interpersonal skills for cross-department collaboration - Ability to analyze data, surface insights, and support strategic HTD Sales decisions - Experience with Sales reporting, pipeline tracking, and KPI dashboards - Comfortable working in a fast-paced environment with changing priorities - Self-starter mindset with a focus on process improvement and operational support Requirements - Working Hours: Monday - Friday 8:00 AM – 5:00 PM (CST), with flexibility as needed to support Sales activities and deadlines Benefits - Personal and Sick Paid Time Off - 401k with a highly competitive match - 11 Paid Holidays - Medical/Dental and Vision - Group Life Insurance, HSA/FSA - Employee Assistance Program - Educational Assistance Program Physical Requirements - Regularly required to speak, hear, have close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus - Walk (occasionally), sit up to 8 hours a day, stand (occasionally) - Use hands to finger, handle, or feel objects, tools, or controls - Reach with hands and arms - Able to lift up to 15 lbs (occasionally)

• Design and manage employee benefits programs across health, welfare, retirement, wellness, leave, and voluntary offerings. • Evaluate workforce trends and emerging benefit models to recommend innovative, data-driven plan enhancements. • Lead annual benefits planning and renewal cycles, including strategy development and plan design recommendations. • Research and implement new benefit programs that meet employee needs and support organizational goals. • Analyze utilization data and market benchmarks to drive continuous improvement and maintain competitive positioning. • Manage broker, carrier, and vendor relationships to ensure high-quality service delivery and cost-effective solutions. • Lead RFPs and negotiate vendor contracts to optimize plan performance and employee experience. • Monitor benefits budgets and financial performance, including forecasting and cost-containment strategies. • Review claims analytics and recommend strategic plan adjustments. • Ensure compliance with federal, state, and local regulations including ERISA, ACA, COBRA, HIPAA, FMLA, and Section 125. • Maintain accurate plan documents and required reporting to support regulatory readiness and audit requirements. • Develop and deliver employee communication strategies that improve understanding and utilization of benefits. • Lead open enrollment planning and execution, ensuring a seamless and engaging employee experience. • Serve as a trusted advisor to employees and leaders on benefits programs, wellbeing resources, and policy interpretation. • Perform other duties as assigned.

• In the hands-on role of Senior Network Engineer, you will serve as the technical lead for enterprise and cloud networking, owning design, implementation, and operational reliability of DISA’s hybrid network across on‑premises data centers, Remote Offices, Microsoft Azure, and Amazon Web Services (AWS). • This position includes coordination responsibility over a team of Network Engineers and NOC members, ensuring consistent execution of runbooks, change management, incident response, and project delivery. • You will drive the shift to Infrastructure as Code (IaC) and automation for network and firewall changes, and you will play a key leadership role in Zero Trust Micro‑Segmentation (ZTM) initiatives, including segmentation, default‑deny policies, and hypercare to minimize business disruption.

• Act as the main point of contact for a portfolio of assigned clients/owners, building trust and delivering proactive support and solutions. • Gain deep insight into each clients/owner's business model, hiring and onboarding processes, goals, KPIs, and workflows. • Develop and maintain detailed account and project plans that outline objectives, timelines, and progress for each client/owner. • Grow the account through Upsells and Cross Selling. • Serve as a strategic partner to client/owner by understanding their organizational structures and challenging them to consider innovative solutions. • Engage with client/owner stakeholders at all levels—from procurement teams to C-suite executives—to identify opportunities and close business. • Track and analyze sales trends, revenue generation, and potential competitive threats within accounts. • Consistently meet or exceed defined revenue targets and account growth objectives. • Ensure that all services provided align with client goals, expectations, and internal KPIs. • Lead and deliver impactful Quarterly Business Reviews (QBRs), highlighting service value, performance, and recommendations, often onsite and in person. • Prepare for and follow up on key meetings and engagements including presentations, site visits, and strategy sessions. • Proactively identify and resolve systemic issues, including performing root cause analysis and implementing solutions. • Coordinate with internal and external stakeholders to align on client/owner needs and project deliverables. • Oversee and follow up on client/owner escalations and open issues related to operations, billing, technology, or customer service. • Maintain accurate and up-to-date records of account activities, meetings, and communications in CRM (Salesforce). • Share and implement account management best practices across the team. • Participate in additional projects and responsibilities as needed. • Additional duties as assigned.

DISA Global Solutions is a leading safety and compliance provider supporting more than 55,000 customers worldwide, including over 30% of the Fortune 500. With 1,600+ team members across 30+ locations, we’ve delivered innovative solutions since 1986 and process more than 20 million orders each year. As a multi-year Top Workplaces award winner, DISA offers competitive pay, robust benefits, and a collaborative, growth-focused culture. Employees enjoy ongoing training through our internal learning and development team, monthly appreciation events, and numerous opportunities for career advancement. Position Summary: The Account Manager II, Client Success serves as the primary liaison for a dedicated portfolio of key DISA Healthcare Technology Division clients. This role is focused on nurturing long-term partnerships with DISA’s largest clients by deeply understanding client needs, driving strategic value, and identifying opportunities to expand services. The successful candidate will bring a consultative approach to account management, blending client insight, business acumen, and solution-oriented thinking to consistently exceed expectations. Essential functions: - Act as the main point of contact for a portfolio of assigned clients, building trust and delivering proactive support and solutions. - Gain deep insight into each client’s business model, hiring and onboarding processes, goals, KPIs, and workflows. - Develop and maintain detailed account and project plans that outline objectives, timelines, and progress for each client. Grow the account through Upsells and Cross Selling. - Serve as a strategic partner to clients by understanding their organizational structures and challenging them to consider innovative solutions. - Engage with client stakeholders at all levels—from procurement teams to C-suite executives—to identify opportunities and close business. - Track and analyze sales trends, revenue generation, and potential competitive threats within accounts. - Consistently meet or exceed defined revenue targets and account growth objectives. - Ensure that all services provided align with client goals, expectations, and internal KPIs. - Lead and deliver impactful Quarterly Business Reviews (QBRs), highlighting service value, performance, and recommendations, often onsite and in person. - Prepare for and follow up on key meetings and engagements including presentations, site visits, and strategy sessions. - Clearly articulate service offerings, pricing, and processes in a way that resonates with client priorities. - Proactively identify and resolve systemic issues, including performing root cause analysis and implementing solutions. - Coordinate with internal and external stakeholders to align on client needs and project deliverables. - Oversee and follow up on client escalations and open issues related to operations, billing, technology, or customer service. - Maintain accurate and up-to-date records of account activities, meetings, and communications in CRM (Salesforce). - Share and implement account management best practices across the team. - Participate in additional projects and responsibilities as needed. - Additional duties as assigned. Key Skills and Experience: - High School Diploma or GED required, Associate’s degree preferred, or equivalent work experience. - 3 - 5 years of experience in strategic Account Management, preferably in the pre-hire screening, background screening, or HR services industry. - Proven success managing complex solutions with senior-level stakeholders, including C-suite executives. - Strong communication, negotiation, and presentation skills. - Ability to build and sustain relationships across all levels of an organization. - Organized, self-motivated, and results-driven, with excellent attention to detail. - Professional demeanor with high business maturity and problem-solving capabilities. - High level of proficiency in Microsoft Office and CRM tools such as Salesforce. - Willingness to work flexible hours and travel occasionally for client meetings or industry events. - Strong business writing practices and analytical skills, including the ability to interpret business and technical documents. Work Schedule: Within the hours of- Monday - Friday 8:00 am – 8:00 pm EST. Benefits: - Personal and Sick Paid Time Off. - 401k with a highly competitive match. - 11 Paid Holidays. - Medical/Dental and Vision. - Group Life Insurance, HSA/FSA. - Employee Assistance Program. - Educational Assistance Program. Physical Requirements: • While performing the duties of this job the employee is regularly required to speak, hear, have close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Walk (occasionally), sit- up to 8hrs. a day, stand (occasionally), use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, able to lift-up to 15lbs.(occasionally). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation for this role is determined by factors such as skills, experience, education, training, and internal equity. Pay may also vary based on geographic location in accordance with our compensation practices. Job Pay Range $70,000–$85,000 DOE EOE/M/F/Vet/Disability

DISA Global Solutions is a leading safety and compliance provider supporting more than 55,000 customers worldwide, including over 30% of the Fortune 500. With 1,600+ team members across 30+ locations, we’ve delivered innovative solutions since 1986 and process more than 20 million orders each year. As a multi-year Top Workplaces award winner, DISA offers competitive pay, robust benefits, and a collaborative, growth-focused culture. Employees enjoy ongoing training through our internal learning and development team, monthly appreciation events, and numerous opportunities for career advancement. Position Summary: As a Senior Accountant you will be responsible for the day-to-day management of the Company’s corporate accounting function which includes financial reporting, analysis, accounts payable (OH), and general ledger activities as well as producing ad hoc reports for management to evaluate the Company’s growth and performance. This position will report directly to our Financial Reporting Manager. Essential Functions: - Responsible for the monthly financial close, consolidation, reporting and analysis process and ensuring financial reports are delivered timely and financial records are in compliance with Generally Accepted Accounting Principles (GAAP). Analyze and reconcile balance sheet accounts including intercompany accounts. This includes the preparation and organization of the monthly close binders. - Prepare, document, and post journal entries to the G/L and ensure that all entries are reviewed, approved and properly recorded, responsible for the analysis and proper recording of expense accruals e.g. payroll, benefits, vacation, lab, backgrounds, collection, etc. - Assist in the preparation of financial statements and supporting schedules as well as other management reports for subsidiaries/acquisitions. - Research unusual accounting transactions and prepare accounting memos for unusual/complex transactions or new accounting standard - Respond to a range of inquiries regarding financial transactions, which includes researching and resolving problems - Assist with the acquisition’s monthly activity and review reporting packages and record the monthly activity in GP as well as assist with the transitioning into Great Plains - Other duties as assigned Key Skills & Experience: - Bachelor’s degree (B.A./B.S.) in Accounting or related field (Required). - 3-5+ years of professional accounting experience - Thorough understanding of accounting principles - Experience with ERP systems such as Great Plains, Oracle, SAP, etc. - Excellent computer skills including proficiency in Microsoft Office products (Excel, MS Word and Power Point) - Ability to effectively work on several projects concurrently and respond proactively to assigned tasks - Excellent problem-solving skills - Effective oral and written communication skills - Must possess a strong work ethic with demonstrated organization and comprehension skills - Self-starter, gets involved quickly, takes on difficult tasks with enthusiasm and willing to work the necessary hours to get the job done Schedule: Monday - Friday 8:00 am – 5:00 pm CST Physical Requirements: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing the duties of this job in an office environment, the employee is regularly required to talk, hear, walk, sit, stand, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. Employee must occasionally lift up to twenty - five (25) pounds. Specific vision abilities required by the job includes: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Compensation for this role is determined by factors such as skills, experience, education, training, and internal equity. Pay may also vary based on geographic location in accordance with our compensation practices. Any questions, please contact our DISA Recruiting Team at Recruitment.Recruitment@disa.com. Job Pay Range $80,000-90,000 EOE/M/F/Vet/Disability

• Own and refine product positioning, messaging, and value propositions for assigned products and solution areas. • Translate product capabilities into clear, customer‑focused narratives, use cases, and differentiated value. • Lead go‑to‑market planning and execution for product launches, feature releases, and key initiatives. • Develop launch briefs, messaging guides, and cross‑functional enablement materials to ensure team readiness. • Create and maintain sales tools—including pitch decks, battlecards, FAQs, and product updates—to support consistent customer conversations. • Deliver training and enablement sessions for Sales and Customer Success, covering product updates, use cases, competitive differentiation, and objection handling. • Partner with Corporate Marketing to align product messaging with campaigns, demand generation, and communication efforts. • Conduct market, customer, and competitive research to inform positioning, GTM strategy, and product enhancements. • Maintain up‑to‑date competitive intelligence and synthesize field insights into actionable recommendations. • Collaborate closely with Product, Sales, Marketing, Customer Success, and Partnerships to ensure cohesive storytelling and aligned execution. • Support co‑marketing and partnership initiatives by developing shared value messaging and ecosystem narratives. • Define goals for product launches and GTM initiatives, track performance, and optimize based on adoption, revenue impact, and competitive outcomes. • Monitor product adoption and identify gaps in messaging, enablement, or customer understanding. • Use data, customer feedback, and win/loss insights to continuously improve positioning, messaging, and GTM strategies. • Other similar and/or related duties as assigned.

DISA Global Solutions is an industry-leading safety and compliance solutions provider with customers across the Globe since 1986 and more than 1,200+ Team members across more than 30 locations. When you join the DISA Team, you join an industry leader that more than 30% of fortune 500 companies use. With a rich history of IT innovation, we have more than 55,000 customers and complete more than 10 million orders each year. DISA is proud to be a “Top Workplaces” award winner across multiple locations in 2023. We offer competitive pay, a robust benefits package, and an exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities for career advancement. We host monthly appreciation events, and our internal learning and development team provides the resources for employees to engage in continuing education and training. Position Summary: The Driver Qualifications Coordinator provides excellent and timely customer service to clients by assisting with inquiries and service requests within established client service policies. This role supports the administration of driver qualification files, drug testing programs, and compliance requirements while ensuring accuracy, responsiveness, and regulatory adherence. Essential Functions: - Respond to incoming phone calls, emails, and voicemail inquiries in a prompt and professional manner - Verify daily processing of client test results and documentation; identify and correct errors to ensure accurate and timely reporting - Contact clients, drivers, employers, and third-party facilities to obtain missing documentation and resolve data discrepancies - Serve as a Random Program Coordinator, utilizing Microsoft Office applications extensively - Assist clients with proprietary web-based systems, including: - Managing employee roster updates - Facilitating forms and materials orders - Locating collection sites - Granting designated employer representatives system access - Providing ongoing system support and guidance - Resolve client issues related to driver qualification files, compliance requirements, fleet maintenance, reporting, policies, and procedures - Maintain working knowledge of Department of Transportation (DOT) regulations and consortium drug testing policies and requirements - Escalate urgent or complex matters as appropriate to ensure high levels of customer satisfaction - Coordinate with collection sites and clients to facilitate the receipt of required forms that do not automatically merge in the system - Research and collaborate with the billing department to resolve invoicing discrepancies and credits - Create and communicate client reports - Coordinate customer service efforts across departments - Perform data entry and process client orders for background screenings and drug testing - Perform other duties as assigned Key Skills & Experience: - High school diploma or equivalent - Minimum of two (2) years of corporate or retail customer service experience - Strong attention to detail and commitment to quality - Excellent customer service and communication skills (written and verbal) - Intermediate proficiency in Microsoft Office Suite - Ability to manage multiple priorities in a fast-paced environment - Strong problem-solving and organizational skills - Ability to work independently with minimal supervision - Demonstrated integrity, professionalism, and commitment to ethical standards - Team-oriented mindset with the ability to collaborate across departments Work Schedule: Training -Monday - Friday- 7 a.m. - 4 p.m. CST Working Hours - Monday - Friday- 8 a.m. - 5 p.m. CST Physical Requirements: - While performing the duties of this job, the employee is regularly required to speak, hear, have close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Walk (occasionally), sit- up to 8hrs. a day, stand (occasionally), use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, able to lift up to 15lbs.(occasionally). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits: - Personal and Sick Paid Time Off. - 401k with a highly competitive match. - 11 Paid Holidays - Medical/Dental and Vision. - Group Life Insurance, HSA/FSA - Employee Assistance Program - Educational Assistance Program The pay range for this position is listed below. Your actual pay rate will vary based on: Geography, Skill-Set and applicable Local and State Pay Practices. Any questions, please contact our DISA Recruiting Team at Recruitment.Recruitment@disa.com. Job Pay Range $15- $17 EOE/M/F/Vet/Disability

DISA Global Solutions is an industry-leading safety and compliance solutions provider with customers across the Globe since 1986 and more than 1,200+ Team members across more than 30 locations. When you join the DISA Team, you join an industry leader that more than 30% of fortune 500 companies use. With a rich history of IT innovation, we have more than 55,000 customers and complete more than 10 million orders each year. DISA is proud to be a “Top Workplaces” award winner across multiple locations in 2023. We offer competitive pay, a robust benefits package, and an exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities for career advancement. We host monthly appreciation events, and our internal learning and development team provides the resources for employees to engage in continuing education and training. Job Summary The Driver Qualification Compliance Representative is responsible for verifying, processing, and analyzing incoming driver qualification documentation to ensure compliance with FMCSA regulations and established client protocols. This role focuses on maintaining accurate and compliant driver qualification files while delivering prompt, professional customer service. The position works collaboratively with internal teams and external clients to build productive working relationships and support regulatory compliance standards. Essential Functions: - Analyze documentation loaded into driver qualification files to ensure compliance with FMCSA regulations and client-specific protocols (90%). - Respond to inquiries from Driver Qualification (DQ) representatives regarding evaluated documentation and compliance determinations (10%). - Process driver application forms, including research, data entry, scanning, and manual data correction to ensure regulatory accuracy. - Identify, analyze, and interpret driver files to confirm adherence to FMCSA regulations and internal compliance standards. - Manage and track driver qualification files through various stages to ensure regulatory requirements are met. - Filter, review, and clean inbound documentation for processing. - Review rough or blurred documents and reformat or clarify information for accurate recordkeeping. - Collaborate with management to prioritize client needs and workflow demands. - Cross-train across DISA service lines that contribute to building a complete driver qualification file. - Support the Driver Qualification Services department with additional duties as assigned. - Perform other duties as assigned. Key Skills & Experience - High School Diploma or GED required. - Strong attention to detail and ability to analyze regulatory documentation. - Ability to manage multiple tasks while maintaining accuracy and quality. - Effective communication and problem-solving skills. - Prior customer service experience required. - Experience working with regulatory documentation or compliance processes is a plus. Work Schedule: Training -Monday - Friday- 8:30 a.m. - 5:30 p.m. EST Working Hours - Monday - Friday- 8 a.m. - 5 p.m. EST Benefits: - Personal and Sick Paid Time Off. - 401k with a highly competitive match. - 11 Paid Holidays. - Medical/Dental and Vision. - Group Life Insurance, HSA/FSA. - Employee Assistance Program. - Educational Assistance Program. - Physical Requirements: - While performing the duties of this job, the employee is regularly required to speak, hear, have close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Walk (occasionally), sit- up to 8hrs. a day, stand (occasionally), use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, able to lift up to 15lbs.(occasionally). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The pay range for this position is listed below. Your actual pay rate will vary based on: Geography, Skill-Set and applicable Local and State Pay Practices. Any questions, please contact our DISA Recruiting Team at Recruitment.Recruitment@disa.com. Job Pay Range $15-$17 EOE/M/F/Vet/Disability