Diné Development Corporation

Role Description The Help Desk Manager will oversee Tier II and Tier III support for the Geospatial Engineering Operations Mapping and Analysis Portal (GEOMAP), ensuring rapid resolution of user issues, defect management, and optimal operational uptime. This role includes managing help desk staff, maintaining performance metrics, and ensuring compliance with Air Force Lifecycle Management Center (AFLCMC) Objectives and Key Results (OKRs). - Lead and manage Tier II and Tier III Help Desk operations in accordance with government‑approved procedures. - Supervise functional analysts, developers, and database administrators supporting application troubleshooting, defect resolution, and data correction scripts. - Oversee ticket management, escalation procedures, and defect and bug tracking in approved repositories. - Collect and analyze Help Desk performance metrics, including response time, mean time to repair, and call abandonment rates, and provide monthly reports. - Ensure compliance with AFLCMC and GB4 OKRs and adjust workload priorities to meet timeliness objectives. - Participate in root cause analyses for recurring issues and recommend process improvements. - Coordinate after‑hours support for urgent Tier III issues as required. - Maintain and update user‑facing documentation, knowledge bases, and standard operating procedures. - Performs other related duties as assigned. Qualifications - Active Secret clearance required. - IAT Level II certification required. - Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience. - Minimum of five (5) years of experience in IT help desk or support roles, with at least two (2) years in a leadership capacity. - Experience supporting systems in Department of Defense environments. - Experience with Service Desk tools and ITIL practices. - Strong knowledge of defect tracking and reporting in Agile software environments. - Excellent communication and customer service skills. Benefits - Eligible full-time employees receive a comprehensive benefits package, including medical, dental, vision, life and disability coverage. - Retirement savings with company match. - Paid time off. - Voluntary supplemental benefits. - Access to an employee assistance program. - Educational assistance, with tuition reimbursement. Company Description Diné Development Corporation (DDC) is a Navajo Nation–owned family of companies that provides government agencies and commercial organizations with high‑quality IT, professional, environmental, and research and development services. DDC is dedicated to empowering the Navajo Nation and the communities we serve.

Role Description Diné Development Corporation (DDC) is looking for an experienced Army Capture Manager to lead and manage business development and capture efforts directly related to Army market. Must have extensive knowledge of Army initiatives, missions, and stakeholders. As an Army Capture Manager, your primary responsibility would be to identify and capture new business opportunities that are projected to be released from supporting Army organizations like ASA (ALT), NETCOM, Army Material Command (AMC), T2COM, or Army Cyber Command (ARCYBER). - Understand the buying habits & Acquisition landscape of the Army along with their strategic priorities and objectives. - Experience with Commercial Solutions Opening (CSO) such as Army Open Solicitation (AOS). - Familiarity with Army contracting vehicles like ITES-3S, MAPS, OASIS+. - Familiarity with Tradewinds, Project Linchpin or Vulcan. - Research and analyze market trends, competitive landscape, and customer needs to identify potential opportunities and create a pipeline of qualified opportunities. - Utilize existing Government relationships and contacts to gain key intelligence for growth opportunities and to acquire differentiators for proposals/develop win themes. - Educate potential government customers, industry partners, and internal team members on the DDC’s value proposition and the features and benefits of corporate capabilities and available contract vehicles. - Develop and execute capture strategies for each opportunity, including identifying potential teaming partners, building relationships with key stakeholders, and developing win themes. - Lead, manage, and support the proposal development process, with focus on the technical response and win themes. - Ensure compliance with the solicitation requirements and develop effective proposal messaging. - Develop and manage opportunity resources, ensuring capture effort cost effectiveness. - Collaborate with internal and external stakeholders to develop compelling value propositions and competitive pricing strategies. - Participate in negotiations with customers and partners to close business opportunities and execute contracts. - Continuously monitor and assess IDIQ contract performance and identify areas for improvement and/or growth opportunities. - Other duties as assigned. Qualifications - Minimum of Fifteen (15) to Twenty (20) years or more of recent related direct management and leadership of capture efforts directly related to Army market. - Must be able to reference a portfolio of submittals and awards that include experience in all types of government contracts (FFP, T&M, Cost Plus) and full array of capture strategies (re-competes, incumbent capture, sole source, etc.). - Outstanding verbal, written, and inter-personal skills needed to communicate effectively and persuasively with personnel at all levels, both in customer spaces and within Diné Development Corp. - Education Level: Bachelor’s degree or equivalent Army Experience. - Strategic mindset. - Proven ability to utilize AI to enhance capture and proposal activities. - Ability to manage multiple opportunities and stakeholders simultaneously. - Must be a US citizen as position may require a clearance to be obtained. - Experience in business development, capture management, or proposal development. - Familiarity with the Army programs, services, budgets, forecasts, and requirements. - Must be able to pass a Company background check. - Travel will be required up to 50%. Benefits - Eligible full-time employees receive a comprehensive benefits package, including medical, dental, vision, life and disability coverage. - Retirement savings with company match. - Paid time off. - Voluntary supplemental benefits. - Access to an employee assistance program. - Educational assistance, with tuition reimbursement.

Role Description Diné Development Corporation (DDC) – Source is seeking a DevSecOps focused Oracle E‑Business Suite (EBS) Apps DBA to support a mission-critical U.S. Air Force program under the Maintenance, Repair & Overhaul Initiative (MROi). This role extends beyond traditional administration, integrating automation, security, and continuous compliance into the EBS lifecycle. The ideal candidate combines deep Oracle EBS R12.2 expertise with modern DevSecOps practices, leveraging tools such as FlexDeploy/ConfigSnapshot to automate deployments, manage configurations, and maintain audit-ready environments across OCI, Exadata Cloud, Cloud One, and on-premise platforms. This position is contingent upon contract need. Responsibilities - Core EBS Administration - Install, configure, clone, and maintain Oracle EBS R12.2 environments - Manage ADOP online patching cycles, upgrades, and system maintenance - Administer concurrent managers, workflows, and system configurations - Perform environment provisioning across Dev, Test, Training, and Production - Conduct performance tuning, capacity planning, and system optimization - DevSecOps & Automation - Design and maintain CI/CD pipelines for EBS CEMLIs (customizations and extensions) - Implement Infrastructure as Code (IaC) for automated provisioning (e.g., Terraform, Ansible) - Integrate automated deployment orchestration using FlexDeploy, Jenkins, or GitLab CI - Embed security scanning (SAST/DAST) into build and deployment pipelines - Automate environment builds, patching cycles, and configuration promotion - Configuration Management - Utilize ConfigSnapshot to perform environment comparisons (Dev/Test/Prod diff analysis) to detect drift - Generate and maintain automated BR100/MD050 documentation - Migrate configurations selectively between environments without manual entry - Maintain centralized control of configurations across all EBS instances - Reduce human error through automated configuration promotion and validation - Security & Compliance - Enforce Segregation of Duties (SoD) and least-privilege access models - Implement and validate DISA STIGs and CIS benchmarks for Oracle environments - Ensure continuous compliance across DoD environments and audit requirements - Integrate automated code scanning tools (e.g., SonarQube, Checkmarx) for PL/SQL and OAF - Impact Analysis & Risk Reduction - Leverage ConfigSnapshot for pre-patch and upgrade impact analysis - Identification of affected CEMLIs and configurations - Analyze customizations for upgrade readiness and production risk mitigation - Support testing, benchmarking, and performance validation - Audit, Governance & Observability - Maintain 100% auditable traceability of system and configuration changes - Automate compliance reporting and configuration audits - Support monitoring via Oracle Enterprise Manager and logging frameworks - Provide documentation and reporting for government and audit stakeholders - Cloud & Platform Engineering - Support EBS workloads across Oracle Cloud Infrastructure (OCI), Exadata Cloud Services, and Cloud One / DISA environments - Assist with cloud migration, hybrid architecture, and automation strategies - Support RAC, ASM, RMAN, Data Guard architectures - Performs other related duties as assigned Qualifications - Active Secret Clearance. U.S. Citizenship required - IAT Level II Certification (Security+ CE, CASP+ CE, CISSP, or equivalent) - 5–7+ years supporting Oracle EBS R12.2 environments - Strong experience with ADOP patching, cloning, and upgrades - Oracle DB (12c/19c), RAC, RMAN, ASM - Linux/Solaris administration - Experience in large-scale enterprise or DoD systems - CI/CD tools: FlexDeploy, Jenkins, GitLab CI - Infrastructure as Code: Terraform, Ansible - Code security scanning: SonarQube, Checkmarx - Experience integrating security into deployment pipelines - Environment comparison and drift detection across EBS pods - Automated documentation (BR100 / MD050 generation) - Selective configuration migration - CEMLI tracking and upgrade impact analysis Preferred - Experience supporting U.S. Air Force or DoD programs - Oracle Cloud Infrastructure (OCI) certification - Oracle E‑Business Suite certification - Experience with Oracle Exadata infrastructure - Knowledge of Oracle Fusion Middleware technologies (SOA, IAM, APEX, OEM) Benefits - Comprehensive benefits package, including medical, dental, vision, life and disability coverage - Retirement savings with company match - Paid time off - Voluntary supplemental benefits - Access to an employee assistance program - Educational assistance, with tuition reimbursement

Role Description The Strategic Innovation Principal Solution Architect is a senior technologist and innovation leader who provides cross-domain guidance across all key pillars of digital transformation, including: - Data & Analytics - Artificial Intelligence (AI) - Cloud Adoption - Modern Software Engineering - IT Service Management - Cybersecurity This role is central to the organization’s Innovation 2.0 strategy – a formal, mission-focused innovation program designed to embed innovation as a core business capability, accelerate digital transformation, and drive mission outcomes and business growth. The Innovation Capability Lead combines deep technical expertise with broad cross-domain knowledge to design and implement integrated, end-to-end solutions that leverage emerging technologies and best practices across these domains, delivering fast, tangible value to customers through a scalable, platform-based approach. The ideal candidate has extensive experience in federal consulting (GovCon) environments, with a proven track record in: - Technical solution architecture - Proposal development - Strategic innovation leadership This individual must be a servant leader who can: - Collaborate across organizational silos - Inspire cross-functional teams - Confidently engage senior government clients and technical stakeholders as a trusted advisor and innovation champion Qualifications - Minimum of 10 years of progressive experience in technical solution development, innovation leadership, or related roles within government contracting or federal consulting environments - Strong understanding of federal IT ecosystems and acquisition processes - Proven experience leading or contributing to competitive U.S. Government proposal efforts - Strong technical writing, solution architecture, and win strategy development skills - Cross-domain knowledge in data management and analytics, AI/ML, cloud platforms and services, modern software engineering and DevSecOps, IT service management, and cybersecurity - Demonstrated ability to lead cross-functional initiatives, manage competing priorities, and influence diverse stakeholders - Exceptional written and verbal communication skills - Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field (Master’s degree preferred) - U.S. security clearance (Secret or higher) required Requirements - Experience working within or alongside formal innovation programs or enterprise solution architecture teams in a GovCon environment - Familiarity with innovation management frameworks such as ISO 56000 - Postgraduate degree (M.S. or Ph.D.) and/or industry certifications in cloud, cybersecurity, ITSM, or AI/ML - Hands-on experience with AI platforms, cloud architectures, or modern DevSecOps toolchains - Demonstrated strategic thinking using methodologies such as Disruption Theory, Jobs-to-Be-Done (JTBD), or three-horizons planning - Experience serving as a change agent driving enterprise adoption of new technologies through Centers of Excellence or Communities of Practice Benefits - Comprehensive benefits package, including medical, dental, vision, life and disability coverage - Retirement savings with company match - Paid time off - Voluntary supplemental benefits - Access to an employee assistance program - Educational assistance, with tuition reimbursement

Role Description We are seeking an experienced Sr. CICS Systems Programmer to support and maintain IBM z/OS environments, including CICS and MQ middleware platforms, within a secure DoD enterprise environment. This role is responsible for system administration, software installation and upgrades, troubleshooting, performance tuning, security compliance, disaster recovery support, and technical documentation. The ideal candidate will have experience with IBM mainframe technologies, change management processes, and supporting mission-critical systems in a highly regulated environment. - Administer, install, configure, upgrade, and maintain IBM CICS, MQ, and related software environments on IBM z/OS mainframe platforms. - Troubleshoot and resolve system abends, outages, and performance issues using logs, traces, dumps, and monitoring tools. - Maintain secure and compliant environments in accordance with STIG/SRG, DoD, and cybersecurity requirements. - Perform software installations, migrations, upgrades, patching, and implementation activities across multiple mainframe environments. - Manage MQ environments, including queue managers, channels, queues, backup processing, and web services administration. - Develop and execute implementation, testing, recovery, and back-out plans for software and hardware changes. - Create and maintain technical documentation, SOPs/TTPs, status reports, RCA reports, and installation procedures. - Utilize SMP/E, JCL, TSO/ISPF, REXX, CLIST, COBOL, and related IBM utilities to support system operations and automation. - Coordinate change management, incident management, CAB activities, and cross-functional implementation efforts using government-approved processes and tools. - Provide technical guidance, customer support, mentoring, and training to government personnel, junior technicians, and project teams. Qualifications - Minimum 8 years of experience required. - Bachelor's degree or equivalent experience and training. - Clearance Requirement: Secret. - Certification Requirement: One of the following IAT Level I certification - A+ CE, Network+ CE, SSCP or CCNA Security. Benefits - Eligible full-time employees receive a comprehensive benefits package, including medical, dental, vision, life and disability coverage. - Retirement savings with company match. - Paid time off. - Voluntary supplemental benefits. - Access to an employee assistance program. - Educational assistance, with tuition reimbursement.

Role Description The SPO Tier II Technician provides critical technical support, quality assurance, and business analysis for SharePoint environments across military medical treatment facilities (Army, Navy, Air Force, Marines). This multifaceted role involves full Software Development Life Cycle (SDLC) support, complex troubleshooting of SharePoint Online (SPO) and some legacy on-premises environments, and active engagement with stakeholders to ensure seamless system operations and migrations. - Manage help desk tickets (JIRA, ServiceNow, Remedy) within SLA requirements. - Troubleshoot complex SharePoint issues including permissions, broken web-parts, hardcoded links, Web Application Firewall blocks, un-allowed file extensions, and site size limits. - Route advanced technical issues to Tier III and Tier IV support as necessary. - Provide training to users on SharePoint functionality and new features. - Provide occasional Tier I basic user support for misdirected tickets. - Provide regular updates on the status of assigned tasks, highlighting progress, risks, and issues. - Perform other related duties as assigned. Qualifications - Experience: Minimum 7–10 years of combined experience in Help Desk support primarily in SharePoint. - Education: Bachelor’s Degree in Computer Science, Information Technology, or a related field (relevant experience may be substituted). - Sector Experience: Experience working within a military medical system or DoD environment is highly preferred. - Certification: Security+ - Technical Proficiency: - Expertise in Microsoft Office Suite and SharePoint (versions 2010 through SharePoint Online (SPO) and Subscription Edition (SE)). - Proficiency with help desk platforms such as JIRA, ServiceNow, or Remedy. - Tier 2 type of troubleshooting with SharePoint. - Experience with Power Platform tools: Power Automate, Power Apps, and Power BI. - Familiarity with SharePoint Designer and InfoPath (for legacy support). - Experience configuring and managing SharePoint SE service applications, central admin, ULS/Event logs and SQL Server dependencies. - Skills & Competencies: - Excellent interpersonal, verbal, and written communication skills. - High level of initiative, flexibility, and adaptability in a dynamic environment. - A strong customer service mindset with the ability to build client relationships. - Ability to work effectively in a remote/home office setting across multiple time zones. Benefits - Eligible full-time employees receive a comprehensive benefits package, including medical, dental, vision, life and disability coverage. - Retirement savings with company match. - Paid time off. - Voluntary supplemental benefits. - Access to an employee assistance program. - Educational assistance, with tuition reimbursement.

Role Description Diné Development Corporation (DDC) is seeking a Senior Proposal Manager to join our high-performing Revenue Operations (RevOps) Growth Enablement team, a strategic, enterprise-facing function supporting a portfolio of five market verticals and more than ten subsidiaries across the federal contracting space. This role is designed for a seasoned proposal professional who thrives in a fast-paced, high-demand environment and can manage multiple concurrent efforts. The ideal candidate takes ownership, leads by example, and brings clarity, structure, and accountability across cross-functional teams. - Lead end-to-end proposal development for Federal RFPs, RFIs, RFQs, Task Orders, and Direct Awards, ensuring compliant, high-quality, and on-time submissions. - Develop and manage integrated proposal schedules, enforce deadlines, and coordinate cross-functional teams across Capture, Business Development, Pricing, Recruiting, Contracts, and Leadership. - Create and manage compliant proposal outlines, templates, and compliance matrices aligned to RFP Sections L and M, leveraging AI tools where appropriate to improve speed and accuracy. - Lead proposal compliance strategy and reviews, ensuring adherence to Sections L and M, FAR/DFARS, agency-specific requirements, and solicitation instructions; ensure all content is fully traceable to requirements. - Collaborate with stakeholders to develop win strategies, discriminators, and key messaging, and ensure consistent integration across all proposal volumes. - Write, edit, and refine proposal content, including management approaches, staffing plans, and past performance narratives, incorporating AI-assisted drafting and editing while ensuring accuracy, compliance, and alignment to evaluation criteria. - Plan and facilitate structured color team reviews (Pink, Red, Gold), ensuring feedback is actionable, tracked, and incorporated efficiently. - Support the maintenance of proposal infrastructure including compliance matrices, trackers, repositories, and document management systems, incorporating AI-enabled tools and automation where appropriate. - Ensure proposals are customer-focused, benefits-driven, and aligned to evaluation criteria and scoring methodology. - Monitor updates to FAR/DFARS and agency procurement guidance and advise teams on compliance implications and risk areas. - Contribute to and maintain content libraries and reusable assets, including development of AI-supported content and prompt libraries. - Support development of oral presentations, discussions, and Q&A/EN responses, ensuring alignment with proposal messaging and compliance requirements. - Drive the use of graphics and visuals to improve clarity, compliance traceability, and evaluator comprehension. - Lead post-submission activities, including debriefs and lessons learned. - Incorporate lessons learned into templates, compliance approaches, processes, and future proposals as required. - Leverage AI tools and large language models to enhance proposal development, including compliance analysis, content generation, summarization, and quality review, while ensuring proper validation and governance of outputs. - Stay current on emerging AI tools, trends, and best practices within federal proposal development. - Champion DDC’s high-performance culture, operational standards, and continuous improvement mindset. - Performs other related duties as assigned. Qualifications - Eight (8) or more years of federal proposal management experience, preferably in a shared services or multi-entity environment. - Bachelor’s degree in Business, Communications, English, or a related field. - Shipley, APMP, or equivalent certification preferred. - Deep knowledge of the federal procurement lifecycle, including FAR/DFARS, Sections L and M, and agency-specific acquisition practices. - Proven ability to manage multiple complex proposals simultaneously in deadline-driven environments. - Exceptional writing, editing, and document management skills, with the ability to ensure compliance, clarity, and alignment to evaluation criteria. - Experience using AI tools or large language models (e.g., ChatGPT, Claude, or proposal-specific platforms) to support proposal workflows such as compliance matrices, drafting, editing, or summarization. - Demonstrated ability to apply AI to practical proposal processes while maintaining accuracy, compliance, and quality standards. - Proficiency with Microsoft Office Suite, Adobe Acrobat, Microsoft Teams, SharePoint, and proposal tools. Benefits - Comprehensive benefits package, including medical, dental, vision, life and disability coverage. - Retirement savings with company match. - Paid time off and voluntary supplemental benefits. - Access to an employee assistance program. - Educational assistance, including tuition reimbursement. Company Description Diné Development Corporation (DDC) is a Navajo Nation owned family of companies that provides government agencies and commercial organizations with high-quality IT, professional, environmental, and research and development services. DDC is dedicated to empowering the Navajo Nation and communities we serve.

Role Description The Database Administrator provides ongoing administration, support, and process automation services for the Naval Air Warfare Center Weapons Division (NAWCWD) SharePoint Online environment within Microsoft 365 (M365). This position supports the Corporate Business and Analysis Group (CBA) and associated NAWCWD organizations under the Administrative Services contract. This is a non-personal services position; the incumbent operates under contractor supervision and does not receive task direction from Government personnel. *This position is contingent upon contract award.* Responsibilities - SharePoint Online Administration - Manage and maintain the NAWCWD SharePoint Online environment within Microsoft 365, including site collections, sites, document libraries, lists, and permissions. - Design, configure, and maintain SharePoint site structures to support organizational workflows and administrative processes for CBA and associated NAWCWD organizations. - Administer user access and permissions in accordance with NAWCWD M365 security policies and applicable DoD security regulations. - Identify, investigate, and resolve SharePoint performance issues, capacity concerns, and scalability requirements. - Coordinate changes to SharePoint configurations and database environments, ensuring minimal disruption to ongoing operations. - Process Automation - Design, develop, and implement automated workflows using Power Automate (Flow) and SharePoint Online features to streamline business processes. - Analyze existing administrative processes and identify opportunities for automation to improve efficiency and reduce manual effort. - Adhere to applicable DoD security regulations and NAWCWD best practices within the M365 environment when developing and deploying automated solutions. - Test and validate automated workflows prior to deployment; maintain documentation of workflow design and configuration. - Power BI Reporting & Dashboards - Develop and maintain Power BI reports and dashboards utilizing data from M365 services to support management and financial visibility for CBA and NAWCWD stakeholders. - Extract, transform, and consolidate data from SharePoint and other M365 sources to populate reports and dashboards. - Update and maintain existing reports as data sources, organizational structures, or reporting requirements change. - Security & Compliance - Ensure all SharePoint Online configurations, automated workflows, and Power BI solutions comply with NAWCWD M365 security policies and procedures. - Maintain a strong understanding of DoD security regulations and best practices applicable to cloud environments within M365. - Collaborate with NAWCWD security personnel to implement and maintain secure SharePoint Online solutions and automated workflows within the M365 tenant. - Handle all Controlled Unclassified Information (CUI) in accordance with DoDI 5200.48; ensure CUI is properly marked, safeguarded, and transmitted only through approved encrypted channels. - Comply with OPSEC requirements outlined in the DD Form 254 and applicable DoD and DON directives. - Database Administration - Administer, test, and implement database configurations, applying knowledge of database management systems within the M365/SharePoint Online environment. - Monitor database performance, capacity, and scalability; identify and resolve performance issues proactively. - Plan, coordinate, and implement security measures to safeguard databases and associated data in compliance with applicable DoD regulations. - Maintain records and documentation of database configurations, changes, and issue resolutions. - General Administrative Support - Prepare documents, reports, and data compatible with the Government IT environment, including Microsoft Windows 11, Microsoft Office Professional Plus 2016 or greater, Microsoft 365, and Microsoft Teams. - Maintain state-of-the-art anti-virus software and ensure all media are virus-free when delivered. - Support the Monthly Progress and Financial Status Report (CDRL A001) by providing relevant labor and activity data to the contractor's management chain. - Attend meetings at classification levels up to Secret as required; participation limited to administrative and technical support functions consistent with non-personal services requirements. - Performs other related duties as assigned. Qualifications - Bachelor of Arts or Bachelor of Science degree from an accredited institution required. - Substitution: 6 years of additional directly relevant work experience may substitute for the Bachelor's degree requirement. - Preferred degree majors: Business, Organizational Development, Project Management, Human Resources, Administrative Justice, Information Technology, or a related technical field. - 3 to 10 years of full-time experience in database administration, SharePoint administration, or a closely related IT/systems role (Journeyman level). - Demonstrated experience administering SharePoint Online within a Microsoft 365 environment, including site collections, libraries, lists, and permissions management. - Hands-on experience designing and implementing automated workflows using Power Automate (Flow). - Experience developing and maintaining Power BI reports and dashboards. - Experience working within DoD or Government IT environments and applying DoD security regulations and cloud security best practices strongly preferred. - Experience with database performance monitoring, capacity planning, and issue resolution. Requirements - Active Secret clearance required at time of hire. Must be maintained for the duration of contract performance. - All personnel with access to unclassified information systems, including e-mail, must possess at minimum a favorable Tier 1 (T1) investigation. Skills & Competencies - Proficiency in Microsoft 365, SharePoint Online, Power Automate, and Power BI. - Proficiency in Microsoft Office Professional Plus 2016 or greater (Word, Excel, PowerPoint, Outlook) and Microsoft Teams. - Strong understanding of DoD security regulations and best practices for cloud environments within M365. - Ability to work independently, manage multiple tasks simultaneously, and deliver quality work products without Government supervision. - Solid written and verbal communication skills; ability to document workflows, configurations, and technical processes clearly. - Knowledge of CUI handling requirements (DoDI 5200.48), OPSEC principles, and records management procedures. Benefits - Eligible full-time employees receive a comprehensive benefits package, including medical, dental, vision, life and disability coverage, retirement savings with company match, paid time off, voluntary supplemental benefits, and access to an employee assistance program. - The package also includes educational assistance, with tuition reimbursement.

Role Description The General and Operations Manager serves as Key Personnel on the Administrative Services contract supporting the Naval Air Warfare Center Weapons Division (NAWCWD) Corporate Business and Analysis Group (CBA). This is a senior-level, part-time management position responsible for overseeing all contractor task orders, personnel, and training activities performed under the contract. This position operates strictly within a non-personal services framework per FAR 37.104. The General and Operations Manager directs contractor employees and manages day-to-day operations independently of Government supervision. The incumbent ensures all work is performed in accordance with contractor-developed processes and documented procedures, guards against any appearance of personal services, and serves as the primary interface between the contractor organization and the Government’s Contracting Officer’s Representative (COR). This position is part-time and is contingent upon contract award. Responsibilities - Contract & Task Order Management - Oversee all contractor task orders issued under the Administrative Services contract, ensuring timely and quality delivery of all deliverables. - Designate a Project Manager or Contractor Lead for each Task Order who will serve as the primary point of contact for receiving and managing work requirements from the Government. - Participate in the Government’s Work Acceptance Process (WAP) at the Task Order level to ensure all work assignments are properly initiated, tracked, and accepted. - Review incoming work requests, assign work to contractor personnel, establish priorities, and manage task completion. - Ensure contractor personnel do not receive task assignments directly from Government personnel except for minor clarifications needed to complete assigned work. - Personnel Management - Supervise, direct, and evaluate all contractor personnel performing work under the contract; Government personnel shall not perform these functions. - Provide qualified personnel capable of assuming duties at contract award; coordinate and fund all contractor-side training. - Coordinate Government-required training (e.g., OPSEC, CUI handling, Records Management) through the contractor’s supervisory chain in coordination with the COR. - Ensure all personnel maintain required security clearances and accesses commensurate with their position requirements (minimum Secret for most roles; minimum favorable Tier 1 (T1) investigation for all personnel with unclassified system access). - Guard against any actions that are personal services in nature or that give the perception of personal services, consistent with FAR 37.104 and paragraph 1.5 of the SOW. - Reporting & Documentation - Oversee preparation and submission of the Monthly Progress and Financial Status Report (CDRL A001), including work accomplished, monthly and cumulative man-hour labor costs by labor category, and travel costs. - Oversee development and delivery of the Transition Out Strategy Report (Phase-Out Plan, CDRL A002), including employee information, clearance data, certifications, and a plan of action with milestones. - Oversee the Travel Report process (CDRL A003), ensuring all travel requests are submitted to the COR at least five (5) working days in advance with required traveler details and cost estimates. - Operations & Schedule Management - Ensure adequate staffing coverage during normal working hours (Mon–Thu and non-flex Fridays, 0700–1700) in alignment with the NAWCWD 4/5/9 compressed work schedule. - Make decisions regarding alternate worksite and telework arrangements, ensuring continued contract performance and compliance with applicable cost accounting standards; Government will not fund telework infrastructure. - Coordinate contractor response during installation closures (holidays, severe weather, security events) in accordance with company policy and Contracting Officer direction. - Ensure all subcontractors and consultants are clearly briefed on, and comply with, all provisions of the SOW. - Security Oversight - Ensure contractor personnel comply with all personnel and information security requirements including NISPOM (32 CFR Part 117), SECNAVINST 5510.36B, DoDI 5200.48 (CUI), and the DD Form 254. - Oversee contractor OPSEC program development, implementation, and annual review in accordance with DoD and DON requirements; ensure subcontractor compliance. - Ensure CUI is properly marked, safeguarded, and transmitted only through approved encrypted channels; contractor personnel shall not store or transmit CUI on personal IT systems or via personal email. - Ensure personnel are authorized and trained to open/close secure spaces and perform security checks in accordance with NAWCWDINST 5500.1A when required. - Transition Management - Develop and execute a Transition Out Plan that maintains mission continuity with minimal impact, ensuring effective transfer of tasks, knowledge, and data to successor contractor or Government personnel. - Conduct weekly status meetings with incoming contractor or Government personnel during the transition period. - Ensure quality review processes continue throughout the transition period and that risk mitigation strategies are in place for quality and schedule risks. - Performs other related duties as assigned. Qualifications - Master of Arts or Master of Science degree from an accredited institution required. - Bachelor’s degree plus four (4) years of additional directly relevant work experience may substitute for the Master’s degree requirement. - More than ten (10) years of full-time, progressively responsible experience in operations management, program management, or a closely related field. - Demonstrated experience managing contractor personnel in a Government contracting environment, particularly under non-personal services requirements. - Experience with DoD or Navy contracting environments, including familiarity with FAR 37.104 (non-personal services) and FAR 7.5 (inherently governmental functions). - Experience managing task orders and participating in Government Work Acceptance Processes. - Experience preparing and submitting Contract Data Requirements List (CDRL) deliverables. Requirements - Active Secret clearance required at time of hire and must be maintained for the duration of contract performance. - Proficiency in Microsoft Office Professional Plus 2016 or greater (Word, Excel, PowerPoint, Outlook), Microsoft 365, Microsoft Teams, and Microsoft Project 2016 or greater. - Familiarity with SharePoint Online within the M365 environment. - Strong problem-solving and decision-making skills within contractor authority boundaries (non-inherently governmental). - Excellent written and verbal communication skills; ability to communicate work requirements, priorities, and administrative procedures with Government COR and contractor staff. - Ability to coordinate and oversee travel in compliance with Joint Travel Regulations (JTR). - Understanding of DoD security requirements including CUI handling, OPSEC, and records management. Preferred - Preferred degree majors: Business, Organizational Development, Project Management, Human Resources, or Administrative Justice. Benefits - Eligible full-time employees receive a comprehensive benefits package, including medical, dental, vision, life and disability coverage, retirement savings with company match, paid time off, voluntary supplemental benefits, and access to an employee assistance program. - The package also includes educational assistance, with tuition reimbursement. Company Description Diné Development Corporation (DDC) is a Navajo Nation owned family of companies that provides government agencies and commercial organizations with high-quality IT, professional, environmental, and research and development services. DDC is dedicated to empowering the Navajo Nation and communities we serve.

Role Description Red Canyon Technologies is seeking an Operations and Security Engineer to support mainframe and legacy system modernization engagements under the DISA Reforged contract. This role is the operational and security anchor of the delivery team — the person who ensures that modernized systems are implemented correctly, secured appropriately, and handed off with the runbooks, documentation, and operational scaffolding needed to sustain them. This is a broad, implementation-focused role. The ideal candidate combines hands-on technical depth in security and operations with the flexibility to support a range of modernization activities — from security compliance documentation and ATO support to operational configuration, testing, cutover planning, and automation. Experience in mainframe or legacy environments is a strong plus; experience in DoD security frameworks is essential. *This position is contingent upon contract award.* Responsibilities - Security & Compliance - Support implementation of modernization solutions with a focus on security configuration, operational readiness, and compliance — including ICAM, RBAC, and Zero Trust architecture elements. - Support ATO and SNAP/eMASS activities, including security control documentation, evidence collection, and coordination with ISSO/ISSM personnel. - Conduct or support security and compliance reviews (NIST 800-53, RMF, CMMC Level 2, DISA STIGs) as they apply to modernized system architectures. - Support security scanning remediation, POA&M-driven fixes, and configuration compliance reporting. - Work with IAM/security teams on mainframe security administration (RACF or equivalent) and hardening guidance implementation. - Operations & Documentation - Develop and maintain operational documentation: runbooks, system administration guides, standard operating procedures, change plans, and post-implementation support plans. - Provide operational support during transition phases of engagements, ensuring continuity of service and rapid issue resolution as legacy systems are decommissioned. - Support disciplined promotion of code and configuration changes by coordinating with release/change management processes; develop rollback procedures and post-migration validation steps. - Testing & Cutover - Assist with testing and quality assurance activities: develop test plans, execute test cases, and document results for modernized systems and applications. - Support cutover planning and execution activities, including pre-cutover validation, go/no-go assessment, hypercare monitoring, and post-cutover issue resolution. - Automation & AIOps - Identify and implement automation opportunities to reduce operational toil — using scripting (REXX, shell), job automation, and workflow tooling. - Apply AIOps concepts to improve alert quality, accelerate incident triage, and enhance performance/capacity insights within customer-approved tooling and processes. - Support the development and delivery of AI-enabled operational tools (e.g., automated assessment agents, documentation generators) as part of Red Canyon’s internal innovation efforts under Reforged. - Performs other related duties as assigned. Qualifications - 5+ years of experience in IT operations, systems engineering, or cybersecurity, with a track record of supporting complex Federal IT environments. - Eligible for Secret clearance; active clearance strongly preferred. - Working knowledge of DoD security frameworks: RMF, NIST 800-53, CMMC, eMASS, and SNAP. - Hands-on experience with security implementation activities including access control configuration, vulnerability assessment, and compliance documentation. - Demonstrated ability to produce clear, professional operational documentation that enables downstream teams to independently manage and maintain modernized systems. - Experience supporting system testing, UAT, or cutover activities in an enterprise IT context. Preferred - Experience working in or around mainframe environments — operational knowledge of IBM z/OS, DB2, CICS, RACF, JCL, or TSO/ISPF is highly valued. - Familiarity with ICAM systems and modernization, including identity federation, access control, and credential management in hybrid environments. - Automation/scripting experience: REXX, shell scripting, job automation, or operational runbook development. - Familiarity with AIOps concepts and tooling (anomaly detection, alert reduction, faster incident triage) within approved DoD frameworks. - Security certifications: CISSP, Security+, CAP, or equivalent. - Experience with DISA STIGs, eMASS, and DoD cloud authorization processes (FedRAMP, DISA IL2/IL4/IL5). - Background in agile delivery environments, including sprint-based testing cycles and DevSecOps pipelines. - Familiarity with ITSM processes/tools (incident, problem, change, and knowledge management). - Active TS/SCI clearance. Benefits - Eligible full-time employees receive a comprehensive benefits package, including medical, dental, vision, life and disability coverage. - Retirement savings with company match. - Paid time off. - Voluntary supplemental benefits. - Access to an employee assistance program. - Educational assistance, with tuition reimbursement.