CuringBusy

• Develop effective digital marketing plans to drive our products/services awareness that align with the company's business needs. • Manage the Search Engine Marketing (SEM), Display Advertising, Website Optimization & Conversion Rate Optimization efforts. • Lead paid social media strategies & campaigns (LinkedIn, Facebook & Instagram) and identify opportunities to leverage emerging platforms. • Manage email campaigns, including segmentation strategies & automation pieces. • Provide reporting on the various online performance KPIs such as CTRs, CPMs & CPCs. • Design, build, and maintain our social media presence. • Design and manage Social media and digital marketing Advertising campaigns, and implement social media strategy to align with business goals. • Measures and reports the performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).

• Engage with clients over calls, convert inquiries into paying customers, and identify their needs to propose suitable service solutions. • Navigate and leverage freelancing platforms such as Fiverr and Upwork for potential leads and client engagement. • Address client questions and concerns promptly, ensuring a smooth and positive experience throughout the client journey. • Oversee and coordinate the end-to-end order process to ensure client expectations are met. • Build and maintain strong client relationships by obtaining feedback, ensuring satisfaction, and implementing strategies to enhance retention rates. • Demonstrate exceptional sales abilities by consistently surpassing sales targets and adapting to dynamic client needs. • Use effective negotiation skills and sound judgment to handle complex business situations. • Conduct timely follow-ups with prospects after calls or meetings, address their concerns, nurture relationships, and drive them toward a successful conversion.

• Develop and maintain websites on WordPress, Shopify, Wix, Squarespace , and WooCommerce . • Customize themes, plugins, and website layouts as per client requirements. • Build responsive pages using HTML5, CSS3, JavaScript , and jQuery. • Troubleshoot website issues, fix bugs, and ensure smooth functionality. • Manage hosting, DNS settings, SSL setup, backups, and security updates. • Optimize website performance, speed, and SEO structure. • Integrate third-party tools such as payment gateways, CRM, forms, analytics, and tracking pixels. • Support end-to-end website delivery from development to deployment (go-live).

• Identify and qualify new leads • Conduct market and prospect research • Maintain strong communication with potential clients • Collaborate with sales and marketing teams to develop effective strategies • Establish relationships with prospects through different communication methods

• Identify and qualify new leads • Conduct market and prospect research • Maintain strong communication with potential clients • Collaborate with sales and marketing teams to develop effective strategies • Establish relationships with prospects through various communication methods

• Handle multiple global client accounts simultaneously, ensuring smooth coordination and timely delivery of services. • Address client concerns promptly and effectively, ensuring issues are resolved to maintain client trust. • Identify opportunities to expand client engagement and revenue through strategic recommendations. • Maintain and improve client reviews on platforms like Fiverr and other freelancing sites. • Build long-term relationships with clients, ensuring satisfaction and loyalty. • Work with clients across different geographies and time zones. • Understand client needs and articulate them clearly to internal teams. • Collaborate with cross-functional teams to deliver seamless client experiences. • Use data-driven approaches to identify trends, improve processes, and enhance client success. • Take full responsibility for client outcomes and internal coordination.

• Handle multiple global client accounts simultaneously, ensuring smooth coordination and timely delivery of services. • Address client concerns promptly and effectively, ensuring issues are resolved to maintain client trust. • Identify opportunities to expand client engagement and revenue through strategic recommendations. • Maintain and improve client reviews on platforms like Fiverr and other freelancing sites. • Build long-term relationships with clients, ensuring satisfaction and loyalty. • Work with clients across different geographies and time zones. • Understand client needs and articulate them clearly to internal teams. • Collaborate with cross-functional teams to deliver seamless client experiences. • Use data-driven approaches to identify trends, improve processes, and enhance client success. • Take full responsibility for client outcomes and internal coordination.

• Account Management : Handle multiple global client accounts simultaneously, ensuring smooth coordination and timely delivery of services. • Escalation Handling : Address client concerns promptly and effectively, ensuring issues are resolved to maintain client trust. • Cross-Sell & Upsell : Identify opportunities to expand client engagement and revenue through strategic recommendations. • Reviews Management : Maintain and improve client reviews on platforms like Fiverr and other freelancing sites. • Client Retention : Build long-term relationships with clients, ensuring satisfaction and loyalty. • Global Client Management : Work with clients across different geographies and time zones. • Requirement Gathering : Understand client needs and articulate them clearly to internal teams. • Coordination : Collaborate with cross-functional teams to deliver seamless client experiences. • Analytical Insight : Use data-driven approaches to identify trends, improve processes, and enhance client success. • Ownership Mindset : Take full responsibility for client outcomes and internal coordination.

• Provide leadership and guidance to team members, fostering a collaborative and productive work environment. • Serve as clients' primary point of contact, building and maintaining strong relationships. • Oversee administrative tasks related to project management, including scheduling meetings, preparing reports, managing documentation, and ensuring the timely completion of deliverables. • Utilize project management tools and methodologies to plan, execute, and monitor project activities. • Identify potential risks and issues impacting project delivery, and develop mitigation strategies to address them proactively.

• Lead and manage a remote team of Virtual Assistants • Act as primary point of contact for multiple international clients • Plan, execute, and monitor projects using tools like Asana, Trello, ClickUp, or MS Project • Track KPIs, productivity, and workload utilization • Ensure quality delivery and client satisfaction • Identify risks and implement process improvements • Handle administrative operations (calendar management, CRM, reporting, documentation, lead generation, presentations)