CuringBusy

• Develop and maintain websites on WordPress, Shopify, Wix, Squarespace , and WooCommerce . • Customize themes, plugins, and website layouts as per client requirements. • Build responsive pages using HTML5, CSS3, JavaScript , and jQuery. • Troubleshoot website issues, fix bugs, and ensure smooth functionality. • Manage hosting, DNS settings, SSL setup, backups, and security updates. • Optimize website performance, speed, and SEO structure. • Integrate third-party tools such as payment gateways, CRM, forms, analytics, and tracking pixels. • Support end-to-end website delivery from development to deployment (go-live).

• Identify and qualify new leads • Conduct market and prospect research • Maintain strong communication with potential clients • Collaborate with sales and marketing teams to develop effective strategies • Establish relationships with prospects through different communication methods

• Identify and qualify new leads • Conduct market and prospect research • Maintain strong communication with potential clients • Collaborate with sales and marketing teams to develop effective strategies • Establish relationships with prospects through various communication methods

• Handle multiple global client accounts simultaneously, ensuring smooth coordination and timely delivery of services. • Address client concerns promptly and effectively, ensuring issues are resolved to maintain client trust. • Identify opportunities to expand client engagement and revenue through strategic recommendations. • Maintain and improve client reviews on platforms like Fiverr and other freelancing sites. • Build long-term relationships with clients, ensuring satisfaction and loyalty. • Work with clients across different geographies and time zones. • Understand client needs and articulate them clearly to internal teams. • Collaborate with cross-functional teams to deliver seamless client experiences. • Use data-driven approaches to identify trends, improve processes, and enhance client success. • Take full responsibility for client outcomes and internal coordination.

• Handle multiple global client accounts simultaneously, ensuring smooth coordination and timely delivery of services. • Address client concerns promptly and effectively, ensuring issues are resolved to maintain client trust. • Identify opportunities to expand client engagement and revenue through strategic recommendations. • Maintain and improve client reviews on platforms like Fiverr and other freelancing sites. • Build long-term relationships with clients, ensuring satisfaction and loyalty. • Work with clients across different geographies and time zones. • Understand client needs and articulate them clearly to internal teams. • Collaborate with cross-functional teams to deliver seamless client experiences. • Use data-driven approaches to identify trends, improve processes, and enhance client success. • Take full responsibility for client outcomes and internal coordination.

• Account Management : Handle multiple global client accounts simultaneously, ensuring smooth coordination and timely delivery of services. • Escalation Handling : Address client concerns promptly and effectively, ensuring issues are resolved to maintain client trust. • Cross-Sell & Upsell : Identify opportunities to expand client engagement and revenue through strategic recommendations. • Reviews Management : Maintain and improve client reviews on platforms like Fiverr and other freelancing sites. • Client Retention : Build long-term relationships with clients, ensuring satisfaction and loyalty. • Global Client Management : Work with clients across different geographies and time zones. • Requirement Gathering : Understand client needs and articulate them clearly to internal teams. • Coordination : Collaborate with cross-functional teams to deliver seamless client experiences. • Analytical Insight : Use data-driven approaches to identify trends, improve processes, and enhance client success. • Ownership Mindset : Take full responsibility for client outcomes and internal coordination.

• Provide leadership and guidance to team members, fostering a collaborative and productive work environment. • Serve as clients' primary point of contact, building and maintaining strong relationships. • Oversee administrative tasks related to project management, including scheduling meetings, preparing reports, managing documentation, and ensuring the timely completion of deliverables. • Utilize project management tools and methodologies to plan, execute, and monitor project activities. • Identify potential risks and issues impacting project delivery, and develop mitigation strategies to address them proactively.

• Lead and manage a remote team of Virtual Assistants • Act as primary point of contact for multiple international clients • Plan, execute, and monitor projects using tools like Asana, Trello, ClickUp, or MS Project • Track KPIs, productivity, and workload utilization • Ensure quality delivery and client satisfaction • Identify risks and implement process improvements • Handle administrative operations (calendar management, CRM, reporting, documentation, lead generation, presentations)

• Conduct market, competitor, and internal performance analyses to support strategic decision-making • Build business cases, frameworks, MIS reports, dashboards, and financial models to track KPIs and business health • Analyze growth, customer, and operational data to identify trends, risks, and improvement levers • Support GTM, expansion, pricing, cost optimization, automation, and process improvement initiatives • Recommend actionable insights backed by rigorous research and structured thinking • Coordinate communication with internal teams, leadership, partners, vendors, and external stakeholders • Identify process gaps, inefficiencies, and risks, and lead process improvement and workflow optimization • Improve workflows, SOPs, and operational discipline across the Founder’s scope • Elevate customer and client experience by identifying friction points and proposing improvements • Maintain confidentiality, professionalism, and discretion across sensitive matters • Support management of the Founder’s professional social media presence, as required.