• Field 30-40 inbound calls per day requiring active listening and documenting customer details • Quickly understand and analyze customer needs to provide logical solutions • Explain DDC’s products and services in a professional manner via phone, email, text message, or chat • Utilize consultative sales techniques to overcome objections and close sales • Maintain a high level of professionalism and sensitivity when handling confidential or emotional inquiries • Achieve or exceed performance goals including Closing %, Revenue Per Call, and Calls Per Day • Escalate customer needs that require additional knowledge or ability to leadership • Research required information using available resources • Attend training and coaching sessions to develop relevant knowledge and skills • Able to document information in an application while on an active call • Able to learn other database and communication software, as applicable • Follow DDC procedures and guidelines to ensure that DDC’s services are offered in a manner consistent with our mission and vision statements

• Conduct outbound telesales calls to targeted customer accounts • Develop and maintain strong customer relationships • Conduct prospecting calls to recruit new customers • Access inventory and order entry platform to assist customers • Participate in daily team huddles and role-play scenarios • Enter and maintain data integrity in CRM software • Ensure compliance with policies and procedures • Support inside sales team and perform related duties • Meet performance standards for productivity and sales growth

Role Description Nuvant is seeking motivated Virtual Client Sales Coordinators to help prospective clients explore financial solutions that align with their goals. In this role, you’ll act as the first point of contact—introducing our services, understanding client needs, and coordinating the next steps in their journey with Nuvant. - Conduct outbound calls, emails, and messages to engage potential clients - Respond quickly to inbound inquiries and provide clear, helpful information - Identify client needs through meaningful conversation and active listening - Present Nuvant’s service options and recommend appropriate next actions - Schedule follow-up appointments or connect clients with specialized team members - Maintain detailed and accurate records of client interactions in our CRM system Qualifications - High school diploma or college degree preferred - Professional, friendly communicator who enjoys client interaction - Highly organized and reliable in a remote work environment - Strong listening skills with a client-focused mindset - Experience in sales, coordination, or customer support roles is a plus Benefits - Competitive base pay with performance bonuses and incentives - Comprehensive benefits package: medical, dental, vision, 401(k), and paid time off - Flexibility with structured support - Opportunities for advancement with a growing company - A collaborative team culture built on integrity, accountability, and success Company Description

• Manage and advise a client portfolio as a trusted advisor • Acquire new customers and win back lapsed accounts • Own the sales process from lead generation through contract signing • Present products via phone and video calls • Maintain and analyze long-term customer relationships