ConceiveAbilities

• Coordinates the insurance needs of every matched surrogate, including maternity, accidental death, complication, and bedrest policies. • Assists third party insurance brokers to secure policies and provide medical records to support the underwriting process • Liaise with clients and vendors to actively manage and complete financial and insurance tasks related to the client’s journey. • Works closely with vendors providing medical claim resolutions and payments • Disburse payments for insurance and medical claims through escrow • Review and audit medical claims, confirming appropriate amounts paid • Ensure standards and requirements are met for every match • Coordinates with internal teams, including Sales, Legal, and Operations to prioritize and complete tasks, and help resolve customer-facing issues in a timely and satisfactory manner. • Performs financial analysis as requested • Ensures all records are entered on a timely basis and accurately coded, including transaction consistency between QuickBooks Online, Salesforce, and Escrow systems. • Represents ConceiveAbilities as a warm and best-in-class service through exceptional communication and follow through

Role Description As a Surrogacy Match Expert for Gestational Carriers, you will be responsible for guiding, educating, and actively matching surrogates using our proprietary Matching Matters process. This involves successfully matching surrogates with the appropriate intended parents. Additionally, you will support the team in fostering strong relationships with surrogates and enhancing their experience as they embark on their surrogacy journey. In this role, you will collaborate with surrogates, the matching team, and operations teams to provide comprehensive education and support. Qualifications - Bachelor’s Degree - Minimum two years of experience in client or patient-facing roles providing service and communication. - Proficiency in computer and data entry skills. - Exceptional organizational skills with a keen attention to detail. - Passion for working with growing organizations, recognizing the impact of growth. - Effective written and verbal communication abilities. - The capacity to consider multiple factors simultaneously and carefully evaluate potential outcomes to demonstrate successful scenario navigation. - Experience in the medical, social work, mental health, infertility, or third-party reproduction fields is advantageous. - Natural charisma and trustworthiness. - The ability to be courageous and to inspire others to be courageous in the midst of difficult conversations. Requirements - Conduct matching consultations with gestational carriers (and their partner). - Identify high-quality matches that meet legal, clinical, and personal requirements for surrogates and intended parents. - Collaborate with the Surrogate Engagement Team, Match Experts, and other departments to support efficient, effective matching processes. - Present surrogate matches to other match experts and provide clear, detailed information during the selection process. - Build trusting relationships with surrogates by listening to their concerns, addressing their needs, and offering flexible support, including after-hours availability at times. - Maintain accurate CRM records and coordinate communication to ensure smooth and timely match progression. Benefits - Generous PTO - Remote-first culture, with participation in in-person Employee Events - Travel for Employee Events - Medical, dental, vision, short- and long-term disability, basic life, and voluntary life - 401(k) with matching contributions - FSAs - Continuing education allowance - The opportunity to make a difference and help build families

Title: Surrogate Engagement Nurse Location: (United States) Department: Nursing Remote Sales Job Description: Position description As a Surrogate Engagement Nurse at ConceiveAbilities, you will own the end-to-end medical record review process for surrogate applicants, working alongside Health Information Specialists and Coordinators to evaluate eligibility with speed and precision. Your clinical eye and process discipline will be a crucial factor in determining which applicants move forward — making your work a consequential step in the surrogate activation process. You will also serve as a key partner to our Match Experts, applying your knowledge of IVF clinic criteria to assess each surrogate's readiness to cycle and optimize match outcomes. In a fully remote, fast-moving environment, you will operate with a high degree of independence, setting the standard for accuracy, timeliness, and clinical rigor across every file you touch. Position responsibilities - Own the end-to-end medical record review process, evaluating surrogate applicant eligibility with clinical precision and resolving cases within established timelines - Partner with Health Information Specialists to obtain, organize, and assess medical records — prioritizing by applicant lead score - Maintain applicant profiles and clinical data in Salesforce with a high degree of accuracy, ensuring records are organized, current, and audit-ready at all times - Cultivate and manage relationships with fertility clinic third-party professionals, serving as a reliable and knowledgeable point of contact throughout the pre-approval process - Collaborate with fertility clinics to facilitate match acceptance, following up proactively when needed - Verify that documentation is complete, accurate, and contains all pertinent medical information before any match advances Experience and skills - Above-average technical proficiency, including CRM platforms and digital record management — you move fast and learn faster - Meticulous attention to detail with a systematic approach to managing high volumes of complex information - Clear, direct communicator — your written and verbal work product is precise, professional, and leaves no room for ambiguity - Self-directed and accountable; you thrive working independently and hold yourself to a high standard without being managed - Equally comfortable operating in structured processes and navigating change — you don't just adapt, you improve what you inherit - Sharp problem-solver who sees gaps as opportunities and has the confidence to recommend and implement better ways of working - A connector of quality, not quantity — you build relationships with clinic partners that are grounded in credibility and follow-through - Personal or professional connection to the fertility field strongly preferred Requirements - Associate's or bachelor's degree in nursing (RN required) - Minimum 3 years of clinical experience in IVF or OB/GYN We offer: - Generous PTO - Remote-first culture, with participation in in-person Employee Events - Travel for Employee Events - Medical, dental, vision, short- and long-term disability, and life insurance - 401(k) with matching contributions - FSAs - Continuing education allowance - The opportunity to make a difference and help build families Employment Type: Full Time Reports To: Kelly Rayburn, Surrogate Engagement Nurse Manager ConceiveAbilities is an equal opportunity employer.

Role Description As a Surrogate Engagement Nurse at ConceiveAbilities, you will own the end-to-end medical record review process for surrogate applicants, working alongside Health Information Specialists and Coordinators to evaluate eligibility with speed and precision. Your clinical eye and process discipline will be a crucial factor in determining which applicants move forward — making your work a consequential step in the surrogate activation process. You will also serve as a key partner to our Match Experts, applying your knowledge of IVF clinic criteria to assess each surrogate's readiness to cycle and optimize match outcomes. In a fully remote, fast-moving environment, you will operate with a high degree of independence, setting the standard for accuracy, timeliness, and clinical rigor across every file you touch. Qualifications - Above-average technical proficiency, including CRM platforms and digital record management — you move fast and learn faster - Meticulous attention to detail with a systematic approach to managing high volumes of complex information - Clear, direct communicator — your written and verbal work product is precise, professional, and leaves no room for ambiguity - Self-directed and accountable; you thrive working independently and hold yourself to a high standard without being managed - Equally comfortable operating in structured processes and navigating change — you don't just adapt, you improve what you inherit - Sharp problem-solver who sees gaps as opportunities and has the confidence to recommend and implement better ways of working - A connector of quality, not quantity — you build relationships with clinic partners that are grounded in credibility and follow-through - Personal or professional connection to the fertility field strongly preferred Requirements - Associate's or bachelor's degree in nursing (RN required) - Minimum 3 years of clinical experience in IVF or OB/GYN Benefits - Generous PTO - Remote-first culture, with participation in in-person Employee Events - Travel for Employee Events - Medical, dental, vision, short- and long-term disability, and life insurance - 401(k) with matching contributions - FSAs - Continuing education allowance - The opportunity to make a difference and help build families

Title: Surrogate Business Development Manager Location: Remote (United States) Department: Surrogate Business Development Job Description: ConceiveAbilities is the premier gestational surrogacy and egg donation agency in the United States and worldwide. For nearly 30 years, ConceiveAbilities has guided clients through the complex process of family building through assisted reproductive technologies. We are modern family advocates that believe that everyone who wants to become a parent, can. Parents should be able to choose from many family-building options - regardless of marital status, fertility challenges, geopolitical factors, or social motivation. At ConceiveAbilities, we are All In. Our staff is committed to helping our clients from their first meeting, to choosing a surrogate, to the delivery plans for the baby and every step in between. Position description We are seeking a highly motivated Surrogate Business Development Manager to join our Growth team and play a critical role in expanding our surrogate network and make a real difference, helping to build families. This individual will serve as a business development leader for ConceiveAbilities, recruiting brand partners (influencers, businesses, social media groups, and communities) to act as ambassadors for our various marketing campaigns, driving surrogacy leads into our funnel. This role will zero in on where potential surrogates concentrate online, within target organizations, or in other grassroots networks. The ultimate goal of the position is to prospect, grow, and maintain strong partnerships with communities and influencers whose audiences align with the demographic of a potential surrogate. The ideal surrogate is a millennial mom who is drawn to surrogacy as a path to greater purpose and compensation in her life. Position responsibilities - Oversees the full lifecycle of partnerships—from sourcing and outreach to contract drafting, fee negotiation and legal compliance - Working toward a quota and planning a robust monthly content calendar, reporting on results & analyzing trends - Partnering with content creators to create deliverables to drive high engagement and lead growth results - Identify innovative trendsetter ideas to hatch new recruitment techniques, understand the intricacies of the surrogacy markets and be a key contributor to our overall business development planning and execution - Keep up-to-date on the rapidly evolving medical, legal and competitive landscape of third-party reproduction - Serve as a company evangelist by believing in and promoting the culture, vision, and mission of ConceiveAbilities Experience and skills - 5+ years of direct sales experience in a quota-carrying/closing role - Demonstrated successful track record of robust B2B business development within the reproductive, healthcare, young families, hospitality, or closely related industry - Experience in recruiting, marketing or selling to the millennial demographic - Prior experience communicating with B2B decision makers and their support staff - Strong understanding and experience with social media platforms - Commitment to occasional local, regional, and national travel - Familiarity with CRM work environments - Salesforce a major plus - Spanish speaking a major plus We offer: - Generous PTO - Remote-first culture, with participation in in-person Employee Events - Travel for Employee Events - Medical, dental, vision, short- and long-term disability, and basic life - 401(k) with matching contributions - FSAs - Continuing education allowance - The opportunity to make a difference and help build families Department, Team: Sales, Surrogate Business Development Reports to: Ashley Hellstern Employment Type: Full Time Salary Range: $80,000 + Highly competitive quarterly incentive plan

About ConceiveAbilities ConceiveAbilities is the premier gestational surrogacy and egg donation agency in the United States and worldwide. For nearly 30 years, ConceiveAbilities has guided clients through the complex process of family building through assisted reproductive technologies. We are modern family advocates that believe that everyone who wants to become a parent, can. Parents should be able to choose from many family-building options - regardless of marital status, fertility challenges, geopolitical factors, or social motivation. At ConceiveAbilities, we are All In. Our staff is committed to helping our clients from their first meeting, to choosing a surrogate, to the delivery plans for the baby and every step in between. We offer: - Generous PTO - Remote-first culture, with participation in in-person Employee Events - Travel for Employee Events - Medical, dental, vision, short- and long-term disability, and life insurance. - 401(k) with matching contributions - FSAs - Continuing education allowance - The opportunity to make a difference and help build families NOTE: Applying through the Talent Community is not the same as applying directly to a role, and should a role surface that you are interested in, you are encouraged to apply directly for that role. ConceiveAbilities is an equal opportunity employer.

• Support the Surrogate Business Development Team manage administrative tasks such as creating surrogate landing pages, creating business profiles, and more • Work with existing marketing campaigns to help educate participants about surrogacy and encourage them to apply • Working with the Surrogate Business Development Team to help potential super-referrers learn how to best use social media to their advantage and discuss what success can look like with the program • Bring forward ideas for the referral program on how to make it most effective and meaningful to current and former surrogates • Assist Sales Enablement with our gifting program and other projects as needed • Assist finance department with administrative tasks related to referral program

• Support the Surrogate Business Development Team manage administrative tasks such as creating surrogate landing pages, creating business profiles, and more • Work with existing marketing campaigns to help educate participants about surrogacy and encourage them to apply • Working with the Surrogate Business Development Team to help potential super-referrers learn how to best use social media to their advantage and discuss what success can look like with the program • Bring forward ideas for the referral program on how to make it most effective and meaningful to current and former surrogates • Assist Sales Enablement with our gifting program and other projects as needed • Assist finance department with administrative tasks related to referral program

• Develop, analyze, and maintain accurate financial forecasts, budgets, and long-range plans, proactively identifying and quantifying potential risks and opportunities to inform strategic decision-making • Conduct analyses to support forecasting the company’s financials, including pre-application leads, retainers, activations, refunds, matches, and staffing • Maintain and regularly update the Revenue and Cost of Goods Sold GAAP reporting spreadsheets and databases to support ongoing financial analysis and reporting • Conduct process improvement initiatives aimed at increasing forecasting accuracy, reporting efficiency, and cross-functional alignment • Assist with month-end, quarter-end, and year-end closing processes, including preparing management commentary, supporting the annual audit, accruals, and Capex tracking • Under the guidance of management, oversee the preparation and delivery of quarterly presentation schedules and comprehensive management packages for senior leadership and executives • Demonstrate a deep passion for Sales and Operations within a Finance role; exhibit assertive, proactive guidance to influence outlooks and drive informed decision-making across the organization • Collaborate effectively with cross-functional teams (Sales, Legal, Operations) to prioritize tasks, swiftly resolve customer-facing issues, and ensure the delivery of outstanding customer service • Provide timely ad hoc analytical support to assist management in executing company-wide initiatives and strategic plans • Engage in cross-training with other members of the Finance team to enhance team flexibility and strengthen collective expertise

• Develop, analyze, and maintain accurate financial forecasts, budgets, and long-range plans, proactively identifying and quantifying potential risks and opportunities to inform strategic decision-making • Conduct analyses to support forecasting the company’s financials, including pre-application leads, retainers, activations, refunds, matches, and staffing • Maintain and regularly update the Revenue and Cost of Goods Sold GAAP reporting spreadsheets and databases to support ongoing financial analysis and reporting • Conduct process improvement initiatives aimed at increasing forecasting accuracy, reporting efficiency, and cross-functional alignment • Assist with month-end, quarter-end, and year-end closing processes, including preparing management commentary, supporting the annual audit, accruals, and Capex tracking • Under the guidance of management, oversee the preparation and delivery of quarterly presentation schedules and comprehensive management packages for senior leadership and executives • Demonstrate a deep passion for Sales and Operations within a Finance role; exhibit assertive, proactive guidance to influence outlooks and drive informed decision-making across the organization • Collaborate effectively with cross-functional teams (Sales, Legal, Operations) to prioritize tasks, swiftly resolve customer-facing issues, and ensure the delivery of outstanding customer service • Provide timely ad hoc analytical support to assist management in executing company-wide initiatives and strategic plans • Engage in cross-training with other members of the Finance team to enhance team flexibility and strengthen collective expertise