Surrogate Engagement Nurse
Location
Worldwide
Posted
29 days ago
Salary
0
Seniority
Senior
Job Description
Surrogate Engagement Nurse
ConceiveAbilities
Title: Surrogate Engagement Nurse Location: (United States) Department: Nursing Remote Sales Job Description: Position description As a Surrogate Engagement Nurse at ConceiveAbilities, you will own the end-to-end medical record review process for surrogate applicants, working alongside Health Information Specialists and Coordinators to evaluate eligibility with speed and precision. Your clinical eye and process discipline will be a crucial factor in determining which applicants move forward — making your work a consequential step in the surrogate activation process. You will also serve as a key partner to our Match Experts, applying your knowledge of IVF clinic criteria to assess each surrogate's readiness to cycle and optimize match outcomes. In a fully remote, fast-moving environment, you will operate with a high degree of independence, setting the standard for accuracy, timeliness, and clinical rigor across every file you touch. Position responsibilities - Own the end-to-end medical record review process, evaluating surrogate applicant eligibility with clinical precision and resolving cases within established timelines - Partner with Health Information Specialists to obtain, organize, and assess medical records — prioritizing by applicant lead score - Maintain applicant profiles and clinical data in Salesforce with a high degree of accuracy, ensuring records are organized, current, and audit-ready at all times - Cultivate and manage relationships with fertility clinic third-party professionals, serving as a reliable and knowledgeable point of contact throughout the pre-approval process - Collaborate with fertility clinics to facilitate match acceptance, following up proactively when needed - Verify that documentation is complete, accurate, and contains all pertinent medical information before any match advances Experience and skills - Above-average technical proficiency, including CRM platforms and digital record management — you move fast and learn faster - Meticulous attention to detail with a systematic approach to managing high volumes of complex information - Clear, direct communicator — your written and verbal work product is precise, professional, and leaves no room for ambiguity - Self-directed and accountable; you thrive working independently and hold yourself to a high standard without being managed - Equally comfortable operating in structured processes and navigating change — you don't just adapt, you improve what you inherit - Sharp problem-solver who sees gaps as opportunities and has the confidence to recommend and implement better ways of working - A connector of quality, not quantity — you build relationships with clinic partners that are grounded in credibility and follow-through - Personal or professional connection to the fertility field strongly preferred Requirements - Associate's or bachelor's degree in nursing (RN required) - Minimum 3 years of clinical experience in IVF or OB/GYN We offer: - Generous PTO - Remote-first culture, with participation in in-person Employee Events - Travel for Employee Events - Medical, dental, vision, short- and long-term disability, and life insurance - 401(k) with matching contributions - FSAs - Continuing education allowance - The opportunity to make a difference and help build families Employment Type: Full Time Reports To: Kelly Rayburn, Surrogate Engagement Nurse Manager ConceiveAbilities is an equal opportunity employer.
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