• Communicating with claimants, employers and various medical professionals through phone and e-mail to gather information regarding Short Term Disability Claims, Family Medical Leaves, and state benefits when applicable • Collaborating with fellow case managers, nurse case managers and consulting physicians to make appropriate and timely claim determinations • Reviewing complex medical records and effectively leveraging a variety of tools and resources to understand appropriate approval durations and future action planning • Completing accurate financial calculations consistent with company and state guidelines

Role Description If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Senior Catastrophe Claims Adjuster. A qualified candidate will have strong estimating skills, can comfortably handle high severity losses, and distill complex information for customers. You’ll be able to effectively communicate and negotiate across multiple parties, including customers, contractors, and public adjusters. This is a desk-based adjusting position. If you're interested in joining our growing Claims team, we'd love to hear from you. - Investigate and document property claims, including policy review, recorded statements, assigning inspections, updating reserves, preparing or reviewing estimates, and negotiating settlements. - Communicate claim updates and decisions verbally and in writing. - Handle claims in compliance with all applicable regulations and internal processes. - Provide technical expertise and serve as an SME for Claims-related projects. - Act as a resource for less experienced staff. - Support catastrophe response as needed, to include potential overtime and deployment. - Lead high-profile and sensitive special investigations involving intricate and specialized fraud referrals. - Any other duties needed to help drive our purpose and fulfill our values. Qualifications - Bachelor's degree in a related field or equivalent relevant education. - 5+ years of property claims experience. - Estimating skills. - Excellent written and verbal communication skills. - Strong organizational abilities. - Empathetic interpersonal skills. - Adjuster licensed in home state or holds a non-resident license if license not required; meets requirements for licensing in additional states as needed. Requirements - Field claims experience (highly preferred). - Experience in catastrophe-focused environments (highly preferred). - Professional designations (highly preferred). Company Description Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed property in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 110 home, flood, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $3.2 billion of inforce premium and helps protect more than 970,000 policyholders. - More than 1,000 employees in a distributed workforce environment across 12 offices. - Locations include: Fairfield, CA; Mountain View, CA; Cheshire, CT; Jacksonville, FL; Tallahassee, FL; Tampa, FL; Chicago, IL; Jersey City, NJ; Marlton, NJ; Cincinnati, OH; Houston, TX; Sheboygan, WI. - SageSure is a proud Equal Opportunity Employer committed to building a diverse workforce. - Our culture nurtures critical thinkers who run toward problems and engineer solutions.

• Investigates, evaluates, and resolves property damage and general liability claims • Conducts or coordinates field inspections, property assessments, and damage estimates for property claims as required • Prepares coverage position letters, and issues reservation of rights correspondence as appropriate • Develops and executes resolution strategies with clear file notes reflecting focus, control, and momentum • Maintains timely diary management and accurate documentation of all claim activity

Role Description This six month fixed term role is responsible for the accurate collection and reporting of data that allows the Actuaries and Finance teams to successfully complete critical functions. The role is also responsible for the demand, recovery and reconciliation of monies owed to Fidelity Life from reinsurers on claims that have been paid. Key Responsibilities: - Claims Data: - Collate Policy, Claim and Reinsurance data. - Provide insights and answers to all queries relating to claims from the Finance & Actuary teams within 48 hours. - Facilitate data cleansing activity with the Claims team as required. - Claims Reinsurance Recovery: - Ensure the efficient and timely recovery of Claim Payments from our Reinsurance Partners within agreed Treaties and service level agreements. - Build strong relationships with all Reinsurance Partners. - Work collaboratively with Reinsurers to resolve all queries thus enabling the successful recovery of monies outstanding. - Ensure the “Reinsurance Dashboard” accurately reflects the recovery activities for all reinsurance partners at all times. - Provide reporting to the Finance and Operations teams to enable successful reconciliation once monies are received from reinsurers. Qualifications - Minimum of NCEA Level 3 or equivalent secondary school qualification. - Tertiary qualification in Business, Finance, Insurance, or a related field is preferred. Requirements - Experience in liaising with third party providers (e.g., Regulatory bodies, Vendors etc). - Minimum of 2 years experience in a role responsible for the Recovery and Reconciliation of Monies owed. - Experience in Life Insurance, Banking and Finance Industry preferred. - Experience in working with and/or managing relationships with reinsurers preferred. - Experience in managing relationships with Internal and External business partners. - Ability to navigate and work comfortably well with Microsoft suites/applications (intermediate to advanced). - Ability to build effective relationships with stakeholders. - Strong communication and interpersonal skills. - Ability to work to deadlines, prioritise and manage multiple work requirements. Benefits - Empowering our people through development opportunities. - Supportive team culture. - Meaningful work that makes a difference.