Composites One

Title: Senior Credit Analyst Location: Schaumburg, Illinois, 60173, United States Department: Finance Job Description: Begin your Composites One career today! Position Overview: The Senior Credit Analyst manages a portfolio of customer accounts, partnering with Sales and Operations to optimize accounts receivable (AR) performance while balancing risk and customer experience. This role is responsible for monitoring key AR metrics—including DSO, ADTP, past due aging, and bad debt—through proactive collections, credit underwriting, and data-driven decisioning. The Senior Credit Analyst evaluates customer financial health using internal and external data sources and recommends credit limits, terms, and risk classifications. This position serves as an escalation point for complex account issues and plays a key role in improving credit policies, processes, and overall portfolio performance. Key Responsibilities Credit Risk & Underwriting - Evaluate credit risk for new and existing customers using financial statements, D&B, trade references, and industry data - Recommend credit limits, payment terms, and risk classifications within authority guidelines - Analyze financials and behavioral data to reduce exposure and minimize bad debt - Review and approve credit requests; escalate high-risk decisions with supporting analysis - Assess non-standard payment terms (e.g., Net 60) and complete credit scorecards with Sales - Structure payment plans aligned with risk level and customer relationship Accounts Receivable & Collections - Manage AR aging, DSO, ADTP, and delinquency trends across assigned portfolio - Drive proactive collections through customer outreach and follow-up - Resolve payment issues including short pays, disputes, deductions, and returned payments - Provide documentation (invoices, PODs, statements) to support collections - Identify at-risk accounts and recommend corrective actions - Report portfolio risk, trends, and collection performance to leadership Portfolio Management & Business Partnership - Serve as primary credit contact for Sales, Operations, and Customer Service - Partner with Sales to balance revenue growth with credit risk management - Participate in regular reviews of high-risk or high-value accounts - Execute order hold/release decisions per credit policy - Resolve order issues in coordination with internal teams (Sales, CSR, CAC) - Escalate complex account issues to Credit leadership as needed Process Improvement & Leadership Support - Process account adjustments, credits, and refunds accurately and timely - Support onboarding and training of Credit team members - Act as subject matter resource for credit and collections processes - Conduct periodic portfolio reviews and identify risk mitigation opportunities - Support continuous improvement of credit policies, workflows, and controls - Identify and drive process improvements across AR and collections functions Required Experience: - 5+ years of credit and collections experience (credit analysis, AR management, delinquency resolution) - Strong understanding of accounting, finance, and credit principles - Experience analyzing financial statements and assessing credit risk - Experience working with ERP systems and credit tools Technical Skills: - Microsoft 365 (Excel, Word, Outlook) proficiency required - Experience with credit platforms (D&B, CreditSafe, Experian, or similar) - ERP experience required; SAP S/4HANA a plus Education & Certifications - Bachelor’s degree in Finance, Accounting, Business Administration, or related field preferred (or equivalent experience) - NACM certifications (CBA, CBF, CCE) a plus Key Skills - Credit risk analysis & underwriting - Accounts receivable & collections management - Financial statement analysis - DSO / ADTP / AR performance management - Customer relationship management - Negotiation & dispute resolution - Cross-functional collaboration (Sales, Operations, Finance) - Problem-solving and escalation management - Strong communication and attention to detail - Ability to manage multiple priorities in a fast-paced environment Work Location / Schedule - Hybrid role based out of our corporate office in Schaumburg, IL. - Team members work onsite three days per week, including Tuesday and Thursday, plus a third in-office day that is typically Wednesday but may vary based on business needs. Remote work is available on the remaining two days each week. Pre-Employment Requirement: - Employment offers are contingent upon successful completion of a drug screen and background check. This requirement is especially critical for safety-sensitive roles. The annual base salary range for this position is $80,000 - $100,000. The actual pay will be determined based on factors such as location, experience, skills, and qualifications. In addition to the base salary, employees may be eligible for discretionary bonuses and a comprehensive benefits package. Discover a Fulfilling Career: At Composites One, our Team Members are the cornerstone of our success. Each role is essential in helping us provide exceptional service to our Customers. We cultivate a culture of empowerment and opportunity, fostering both personal and professional growth. We believe in driving success and appreciating achievement. Our Team Members are eligible for annual bonuses and profit sharing because when the company thrives, we all benefit. Join us and be part of a Team where your hard work and dedication are valued, and together, we achieve great things. Respect, Teamwork, and Communication are Woven into our Core Values: Our guiding principle of Respect, Teamwork, and Communication embodies the spirit of our Core Values. We uphold these principles every day as we strive to make a positive impact for our Customers, our Team, and the world around us. Benefits: Explore our comprehensive health, retirement, wellness, and professional growth programs in detail here. Commitment to Diversity, Equity, and Inclusion At Composites One, all qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, veteran status, disability, or other protected classification as defined by applicable law and regulation. ADA Accommodations Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request accommodation please contact the ADA Coordinator by email at ADACoordinator@compositesone.com.

• responsible for owning and driving digital performance across e-commerce, demand generation, and marketing automation • directly impacts growth and conversion by optimizing the full digital ecosystem, from website optimization to campaign execution and lead management • Build, execute, and optimize multi-channel demand generation campaigns across SEM, paid social, and content distribution • Own end-to-end management of Google Ads and partner with the Marketing Communication Specialist on LinkedIn Ads strategy, execution, budget allocation, and optimization • Drive growth in MQLs, marketing-influenced pipeline, and cost-per-lead efficiency • Partner with Sales to improve lead handoff quality, scoring accuracy, and conversion rates • Collaborate with the Marketing Communication Specialist to develop gated content and lead gen offers that support pipeline targets • Own SEO strategy, including keyword research, on-page optimization, and content gap analysis • Partner with agency resources to build and manage the organic content calendar, including blogs, long-form guides, and educational content aligned to search intent and the buyer journey • Improve organic traffic, search rankings, content engagement, time on site, conversion rates, and bounce rate • Maintain and elevate the quality of website marketing content • Own and execute a bi-annual website content audit to ensure pages are accurate, current, and aligned with SEO and messaging standards; implement revisions as needed • Own HubSpot platform strategy, governance, and architecture, setting the standards the broader team works within • Maintain data integrity across all digital campaigns, including data hygiene, UTM structure, and attribution tracking to ensure reliable performance reporting • Lead automation strategy by identifying, designing, and implementing improvements that reduce manual work and improve lead flow • Own digital performance reporting across GA4, HubSpot, Google Ads, and LinkedIn Ads • Translate performance data into clear insights and actionable recommendations for monthly reporting • Monitor and optimize traffic quality, conversion rates, CPL, and marketing-influenced revenue • Build and maintain dashboards that provide real-time visibility into key metrics • Partner with the Marketing Manager to identify, evaluate, and pilot AI tools that improve content output, campaign efficiency, audience targeting, and predictive lead scoring • Lead adoption of AI-assisted content workflows, including SEO content generation, campaign copy testing, and personalization at scale

• Develop and manage market segment strategies, programs, and key customer relationships. • Act as a technical consultant to align marketing, sales, and segment-specific initiatives. • Gather customer requirements and deliver customized technical solutions and support. • Create quotes and bids for customized or non-standard products and services. • Evaluate customer systems for successful integration of company products. • Prepare sales support materials, including proposals, contracts, and SLAs. • Introduce, demonstrate, and promote new and existing products and services. • Conduct market research and competitive analysis to inform strategy and tactics. • Identify new product opportunities using existing technologies. • Analyze and optimize market segment program effectiveness. • Collaborate with Sales on customer-focused programs to drive ROI and sell-through. • Forecast customer needs to support budgeting and program development. • Deliver product training to internal teams and customers.

• The Sales Enablement Specialist plays a critical role in equipping the sales team with the knowledge, tools, and confidence needed to perform at their best • This position is responsible for driving adoption of systems, processes, and new functionality through targeted training development, clear documentation, and hands-on support • Support Sales Team Effectiveness • Position the customer-focused sales team for success by developing and maintaining deep CRM/ERP system knowledge, supporting system and process changes, and serving as a primary resource for tools, guidance, and adoption • Serve as a knowledgeable resource for the sales team on CRM/SAP and related ERP tools, providing day-to-day guidance on system navigation, processes, and best practices • Support the sales team during system upgrades, new technology rollouts, and process changes by communicating updates, facilitating readiness activities, and serving as a go-to point of contact • Collaborate with Sales Enablement leadership to align on priorities, upcoming initiatives, and evolving sales team needs, ensuring timely and effective support • Assist the sales team with system and process questions during major program rollouts, including eCommerce, CRM/SAP enhancements, customer data projects, and other strategic initiatives • Drive Training and Development Initiatives • Design, develop, and deliver comprehensive training programs while maintaining up-to-date documentation to support ongoing learning • Develop and deliver role-specific training programs covering commercial processes, SAP workflows, and system functionality, ensuring the sales team has the knowledge and skills to perform effectively • Support onboarding of new sales team members by providing SAP and CRM system orientation, process walkthroughs, and access to training resources • Partner with Learning and Development as the Sales Enablement Subject Matter Expert (SME) to ensure training content is accurate, relevant, and aligned with team needs • Create and maintain clear, well-structured documentation, including job aids, quick reference guides, and process materials • Collaborate with Sales Enablement Leadership and Learning and Development to update training content in response to new technology releases, process changes, and evolving needs • Work with Learning and Development to determine the most effective delivery methods, including virtual, in-person, on-demand, and blended learning formats • Drive Adoption and Change Management • Guide adoption of new systems, processes, and tools by tracking engagement and providing targeted support • Monitor adoption of new technologies and processes, identifying gaps and delivering coaching, reinforcement, or additional training to support sustained behavior change • Gather feedback from sales team members to identify process pain points and share insights with Sales Enablement and Marketing leadership to support continuous improvement • Foster Cross-Functional Collaboration • Partner with Marketing Leadership and other stakeholders to ensure alignment in goals, strategies, and overall sales team experience • Act as a liaison between sales team members and internal departments, facilitating communication and a coordinated approach to addressing needs and priorities • Collaborate with cross-functional teams to identify and resolve bottlenecks, ensuring a smooth and efficient sales process

• As a Technical Sales Representative you will be responsible for all aspects of customer contact and relationships based on the fundamentals of Integrity Selling and Composites One core values. • Maintain and grow sales revenue in assigned region through new and existing accounts. • Serve as technical consultant and problem solver to customers. • Responsible for meeting or exceeding Gross Profit Margin budget, as well as maximizing profitability in assigned territory. • Cultivate business relationships with new and existing customers to increase sales revenue within assigned geographic territory. • Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made. • Monitor and maintain customer satisfaction, inventory needs and cross-selling opportunities. • Communicate with customers, suppliers and internal team on all key business aspects, including pricing, inventory, product quality, financial stability, competition, etc. • Build and maintain strategic relationships with customers, suppliers and internal team by adding value as a technical resource and solutions provider. • Organize, grow and protect sales in assigned sales territory; effectively manages resources and expenses to maximize ROI.

• Develop and manage market segment strategies, programs, and key customer relationships • Act as a technical consultant to align marketing, sales, and segment-specific initiatives • Gather customer requirements and deliver customized technical solutions and support • Create quotes and bids for customized or non-standard products and services • Evaluate customer systems for successful integration of company products • Prepare sales support materials, including proposals, contracts, and SLAs • Introduce, demonstrate, and promote new and existing products and services • Conduct market research and competitive analysis to inform strategy and tactics • Identify new product opportunities using existing technologies • Analyze and optimize market segment program effectiveness • Collaborate with Sales on customer-focused programs to drive ROI and sell-through • Forecast customer needs to support budgeting and program development • Deliver product training to internal teams and customers

• Lead and manage a team of Buyers responsible for procurement and inventory management activities. • Provide performance management, coaching, professional development, and strategic direction to team members. • Establish and deliver training programs to support continued development of the buying team. • Drive procurement strategies aligned with company goals and customer service objectives. • Monitor key metrics such as fill rates, aged inventory, GMROI, and ROA to ensure optimal inventory performance. • Analyze inventory trends and guide Buyers in identifying cost-saving opportunities while maintaining service levels. • Collaborate with internal teams to manage slow-moving or obsolete inventory. • Gather and analyze sales forecasts to support effective procurement planning. • Serve as a key liaison between procurement, sales, customer service, and distribution center teams. • Resolve internal process issues related to procurement and inventory management. • Partner with transportation and logistics teams to identify cost-effective freight and stocking strategies. • Lead supplier performance monitoring, evaluations, and improvement initiatives. • Identify and resolve supplier performance or service level issues. • Maintaining supplier data integrity and pricing information within internal systems.

• Drive growth, profitability, and innovation across assigned product areas • Partner closely with Sales, Operations, Procurement, and Suppliers to develop and manage a differentiated product portfolio • Develop and execute long-term product strategies and marketing plans • Create and recommend pricing and procurement strategies • Identify and evaluate new suppliers, products, and technologies • Build and maintain strong supplier relationships • Research, analyze, and monitor global market trends • Collaborate with Sales Managers and Sellers to align strategies