Claroty

Role Description As a Product Support Engineer at Claroty, you will play a critical role in supporting enterprise customers who rely on our platform to protect their mission-critical environments. You will act as a trusted technical advisor, troubleshooting complex networking and system-related issues across SaaS and on-prem environments. This is a highly visible role that requires strong technical expertise, customer-facing experience, and the ability to navigate complex, high-impact cases independently. You will collaborate closely with R&D, Product, Customer Success, and Technical Account Managers to ensure customers achieve maximum value from the Claroty platform. Responsibilities - Work independently to investigate issues reported by enterprise customers, reproduce customer problems, and involve others on the team as necessary. - Demonstrate critical thinking, strong communication skills, and the ability to develop strategic ongoing customer relationships. - Maintain excellent relationships with Claroty Enterprise Support customers, Technical Account Managers, Product Management, and local account teams. - Analyze and resolve complex high-end customer problems. - Maintain a proactive approach to customer happiness, identifying and correcting customer satisfaction concerns and clearing any concerns or technical roadblocks. - Escalate support cases and priority issues to management as needed. - Identify and independently take on additional tasks. - Provide visibility of customer status through regular reporting and cadence calls. Qualifications - 3+ years of experience as a Technical Customer Support Engineer or similar customer-facing technical role. - Strong hands-on experience with networking concepts and troubleshooting. - Solid Linux system administration and troubleshooting experience. - Deep understanding of networking standards and protocols such as DNS, DHCP, TCP/IP, and HTTP. - Experience working with networking tools (e.g., Wireshark). - Experience supporting SaaS-based products. - Strong analytical and problem-solving skills with the ability to manage complex technical scenarios. - Excellent interpersonal and communication skills, both written and verbal. - Highly motivated, customer-focused, and passionate about technology. - Team player with the ability to collaborate across multiple functions. Requirements - Experience with databases and virtualization technologies. - OT (Operational Technology) background. - Cybersecurity experience. Benefits - The expected base salary range for this role is between $95,000 - $105,000, determined by objective criteria including skills, qualifications, and experience level. - This range represents base salary only and does not include variable compensation components such as equity or bonuses. - Details regarding the broader total rewards package will be shared prior to interviews. Company Description Claroty empowers organizations to protect the mission-critical infrastructure that underpins modern life. The AI-powered Claroty Platform serves as the single source of operational truth, providing the deepest visibility and broadest protection across cyber-physical systems (CPS), leveraging five core solutions: asset inventory, exposure management, network protection, secure access, and threat detection. Claroty helps organizations operationalize CPS protection through a programmatic approach designed to reduce risk, maintain operational integrity, and meet compliance–whether in the cloud with Claroty xDome or on-premise with Claroty Continuous Threat Detection (CTD). Claroty is deployed by hundreds of organizations at thousands of sites globally. The company is headquartered in New York City and has a presence in Europe, Asia-Pacific, and Latin America.

Role Description We’re growing and looking to hire a Customer Success Manager who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity. As the primary point of contact for our top-tier customers, you will: - Build relationships across all levels, including senior executives. - Ensure successful adoption of our platform. - Guide customers through complex challenges by leveraging strong product fluency and a deep understanding of their business needs. - Act as the central coordinator across internal teams, ensuring customer issues are clearly defined, properly routed, and driven to timely resolution with clear ownership and accountability. - Orchestrate cross-functional teams to deliver outcomes that drive customer value, retention, and long-term success. - Ensure accountability across all stakeholders, especially during critical situations. Qualifications - 4+ years of experience as a Customer Success Manager or Technical Account Manager in a fast-growing B2B SaaS organization. - Experience managing large, complex customer accounts. - Ability to quickly ramp on complex products and operate at a “power-user” level. - Ability to operate effectively in ambiguous and fast-changing environments. - Excellent discovery and problem-framing skills (ability to ask the right questions and identify core issues). - Strong capability to influence and build trust with all levels of stakeholders with communication, social, and presentation skills. - Strong understanding of networking standards and protocols, including TCP/IP, routing, switching, DNS, DHCP, and segmentation principles. - Experience with Operational Technology (OT) environments and industrial networks – a strong advantage. - Solid understanding of cybersecurity principles and secure network architecture. - Familiarity/Experience in Cyber Security i.e. Endpoint, SOAR, SIEM. Requirements - Serve as the primary point of contact and trusted advisor for executive stakeholders, aligning their business goals with product value by leveraging your product knowledge and expertise. - Guide customers through onboarding and adoption, leading proactive product enablement to drive long-term value realization with a strong focus on time-to-value and measurable business outcomes. - Monitor usage data and health indicators to preemptively address risks and capitalize on expansion opportunities. - Act as the "Quarterback" of the customer experience, synthesizing customer needs into actionable insights for Product and Sales to influence the roadmap. - Lead complex escalation workflows, aligning internal stakeholders to maintain momentum and resolve high-stakes challenges. Company Description Claroty empowers organizations to protect the mission-critical infrastructure that underpins modern life. The AI-powered Claroty Platform serves as the single source of operational truth, providing the deepest visibility and broadest protection across cyber-physical systems (CPS), leveraging five core solutions: asset inventory, exposure management, network protection, secure access, and threat detection. Claroty helps organizations operationalize CPS protection through a programmatic approach designed to reduce risk, maintain operational integrity, and meet compliance–whether in the cloud with Claroty xDome or on-premise with Claroty Continuous Threat Detection (CTD). Claroty is deployed by hundreds of organizations at thousands of sites globally. The company is headquartered in New York City and has a presence in Europe, Asia-Pacific, and Latin America. To learn more, visit claroty.com . Claroty is an equal-opportunity employer committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of ALL diverse backgrounds, and special accommodations are available upon request in all selection phases. Follow us on social media: - LinkedIn - LinkedIn Life Page - Facebook - Instagram #LI-REMOTE

Role Description We’re growing and looking to hire a Product Marketing Associate who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity. This role will be focused across Claroty’s core verticals and product areas, driving targeted outcomes across a variety of programs. This individual will have a hand in everything from top of funnel educational content to product announcements and sales enablement. The Associate Product Marketing Manager will also be a key supporter of AI workflows for product marketing, researching, building, and defining workflows that meet critical needs for the team. Responsibilities - Draft, edit, and publish a wide variety of marketing collateral, including blog posts, solution briefs, case studies, website copy, video scripts and more. - Actively experiment with and integrate AI tools to optimize our content generation, research, and reporting workflows. - Dive into product usage data, market trends, and content performance metrics to help the team understand what’s working, what isn’t, and where the market is moving. - Assist in building pitch decks, training content, and other enablement materials that equip our global sales team to win. - Understand and analyze user and buyer personas to inform global content needs, ensuring our strategic development is always aligned with what the market and our sales team actually needs. Qualifications - 1-3 years experience in product marketing, content marketing, or similar roles. - Writing Acumen: You are a strong storyteller, with the ability to turn complex cybersecurity concepts into clear, engaging prose. - Naturally Analytical: You're comfortable working with data and metrics, and curious about using insights to understand performance and recommend improvements accordingly. - An AI Enthusiast: You have a keen interest in AI tools and LLMs, and are excited about exploring how they can streamline product marketing workflows. - A Self-Starter: You are proactive and resourceful, comfortable researching and testing solutions when faced with new challenges. Bonus Qualifications - Experience in cybersecurity and/or B2B SaaS. Benefits - Expected compensation for the role is between $90,000 - $100,000. This is a good faith estimate but does not include equity, bonus, or other forms of payment. Pay will be determined by experience level, but those outside the salary band are welcome to apply. Company Description Claroty has redefined cyber-physical systems (CPS) protection with an unrivaled industry-centric platform built to secure mission-critical infrastructure. The Claroty Platform provides the deepest asset visibility and the broadest, built-for-CPS solution set in the market comprising exposure management, network protection, secure access, and threat detection – whether in the cloud with Claroty xDome or on-premise with Claroty Continuous Threat Detection (CTD). Backed by award-winning threat research and a breadth of technology alliances, The Claroty Platform enables organizations to effectively reduce CPS risk, with the fastest time-to-value and lower total cost of ownership. Our solutions are deployed by over 1,000 organizations at thousands of sites across all seven continents. A Great Place to Work® certified company, Claroty is headquartered in New York City with employees across the world. The company is widely recognized as the industry leader in CPS protection, with backing from the world’s largest investment firms and industrial automation vendors, named a Leader in The Forrester Wave™: IoT Security Solutions, Q3 2025, recognized by KLAS Research as Best in KLAS for Healthcare IoT Security five years in a row, and ranking on the Forbes Cloud 100 and Deloitte Technology Fast 500 for multiple consecutive years. Claroty is an equal-opportunity employer committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of ALL diverse backgrounds, and special accommodations are available upon request in all selection phases. Follow us on social media: - LinkedIn - LinkedIn Life Page - Facebook - Instagram #LI-REMOTE

Role Description As Claroty scales globally, the Manager, Global Order Management is a pivotal role at the intersection of Finance and Go-to-Market — ensuring every deal closes cleanly and every dollar is booked accurately. You will serve as the operational owner of commercial governance, deal booking, contract lifecycle management, and order-to-cash execution across all regions. This role is fully remote, but eligibility is restricted to candidates currently residing in the US Eastern Time Zone. Candidates living in Central, Mountain, or Pacific time zones will not be considered at this time. Responsibilities - Manage, mentor, and develop a global Order Management team. - Own the global post-signature order management process and ensure timely and accurate booking of customer contracts. - Serve as the primary escalation point for complex deal structures and booking exceptions. - Review and approve high-value and non-standard transactions. - Ensure compliance with booking policies and ASC 606 revenue recognition requirements. - Partner with Sales, Finance, Legal, Business Application, Operations, and other teams. - Drive process automation and scalability across the Quote-to-Cash lifecycle. - Lead Salesforce workflow optimization initiatives. - Support monthly and quarterly close activities. - Maintain audit-ready documentation and support SOX compliance efforts. - Own ARR tracking and deliver performance reporting to Finance leadership. - Lead continuous improvement initiatives to drive operational efficiency and stronger controls. Qualifications - 5+ years of experience in Order Management, Deal Desk, Revenue Operations, Sales Operations, or Quote-to-Cash functions within a SaaS or technology company. - 2+ years of people management experience. - Strong understanding of SaaS business models, ARR metrics, contract lifecycle management, and Order-to-Cash processes. - Working knowledge of ASC 606 revenue recognition principles. - Deep expertise with Salesforce, CPQ, Orders, and Approval workflows. - Experience supporting global sales organizations and complex deal structures. - Strong analytical, organizational, and stakeholder management skills. Preferred Qualifications - Experience in cybersecurity or enterprise software. - Familiarity with NetSuite ERP. - Knowledge of SOX compliance and internal controls. - Experience leading automation, transformation, or systems implementation projects. - Familiarity with AI tools for workflow automation, data analysis, or revenue operations intelligence. Benefits - Expected compensation for the role is between $115,000 - $130,000. - This is a good faith estimate but does not include equity, bonus, or other forms of payment. - Pay will be determined by experience level, but those outside the salary band are welcome to apply. Company Description Claroty has redefined cyber-physical systems (CPS) protection with an unrivaled industry-centric platform built to secure mission-critical infrastructure. The Claroty Platform provides the deepest asset visibility and the broadest, built-for-CPS solution set in the market comprising exposure management, network protection, secure access, and threat detection. A Great Place to Work® certified company, Claroty is headquartered in New York City with employees across the world. The company is widely recognized as the industry leader in CPS protection, with backing from the world’s largest investment firms and industrial automation vendors.

Role Description As a Solutions Engineer at Claroty, you will serve as a strategic technical advisor and trusted partner throughout the sales lifecycle. You will bridge business needs with deep technical expertise, supporting enterprise customers across industrial, healthcare, energy, and critical infrastructure sectors. In this high-impact, customer-facing role, you will collaborate closely with Sales, Product, Engineering, and Customer Success to design and deliver tailored cybersecurity solutions that protect complex OT/ICS environments. This role is ideal for a technically strong, business-savvy professional who thrives in dynamic environments and enjoys translating complex challenges into practical solutions. Ideal candidates will be located based in Texas and comfortable with up to 30% travel. Candidates in MST are preferred. As a Solutions Engineer, your impact will be: - Lead technical discovery to uncover customer pain points in OT/ICS environments. - Architect bespoke Claroty solutions that integrate with existing IT/security stacks (SIEM, Firewalls, Asset Management). - Plan and execute Proof of Concepts (PoCs). You will own the technical win by demonstrating ROI and platform value through live evaluations. - Deliver high-impact demonstrations to audiences ranging from engineers, architects, plant managers, CISOs, and executive stakeholders. - Own and contribute to technical responses for RFPs, RFIs, and security questionnaires, ensuring competitive positioning and technical accuracy. - Act as a feedback loop between the field and Engineering. Stay ahead of trends in industrial automation, Zero Trust, and threat landscapes. - Architect and propose scalable Claroty solutions that integrate seamlessly with existing IT and security infrastructure, including SIEM, firewalls, asset management platforms, virtualization systems, and cloud environments. - Represent Claroty at industry conferences, trade shows, and customer events. Lead webinars and contribute to technical content, strengthening Claroty’s reputation as a leader in OT cybersecurity. Qualifications - 5+ years in Sales Engineering, Solutions Architecture, or a similar customer-facing technical role, preferably within cybersecurity, industrial automation, networking, or enterprise SaaS. - Expert-level L2–L4 troubleshooting. Mastery of traffic acquisition (SPAN/RSPAN, TAPs, virtual switching) and virtualization (VMware, Hyper-V). - Deep knowledge of industrial protocols (Modbus, CIP, DNP3, IEC 61850) and architect-level understanding of the Purdue Model. - Ability to translate "bits and bytes" into mission-level impact for non-technical stakeholders. - Proven ability to manage multiple PoCs and complex RFP timelines simultaneously. - Relevant certifications: CISSP, GICSP, or CCNA certifications are highly valued. - Willingness to travel 20-30% as needed. Requirements - Technical Sales Expertise: Serve as the go-to technical resource for the sales team and prospective customers. - Customer Engagement: Understand customer challenges and pain points related to OT/ICS cybersecurity. Conduct detailed technical discovery to qualify opportunities and tailor solutions. - Product Demonstrations: Deliver compelling, customized product demonstrations and technical presentations to a wide range of audiences, from engineers to C-level executives. - Proof of Concepts (PoCs): Plan, manage, and execute successful Proof of Concepts (PoCs) and technical evaluations. Document and present PoC results, demonstrating the value and ROI of the Claroty platform. - Solution Design: Architect and propose Claroty solutions that meet the technical requirements and business objectives of customers, including integrations with existing IT and security infrastructure (e.g., SIEM, firewalls, and asset management systems). - RFP/RFI Management: Respond to technical sections of RFPs, RFIs, and other customer questionnaires. - Market Intelligence: Stay current with trends in industrial control systems, cybersecurity threats, and competitor technologies. Provide market and product feedback to the Claroty product and engineering teams. - Thought Leadership: Represent Claroty at industry conferences, trade shows, and other events. Conduct webinars and contribute to technical content creation. Benefits - Expected compensation for the role is between $165,000 - $180,000. This is a good faith estimate but does not include equity, bonus, or other forms of payment. Pay will be determined by experience level, but those outside the salary band are welcome to apply. - Claroty is an equal-opportunity employer committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of ALL diverse backgrounds, and special accommodations are available upon request in all selection phases.

Role Description We’re growing and looking to hire a Financial Controller, Public Sector, who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity. Claroty Public Sector is rapidly expanding to help secure the mission-critical environments that Federal, State, Local, and Education organizations rely on to keep essential services running safely and effectively. As the Financial Controller, Public Sector, you will play a critical role within the US Finance organization, supporting the continued growth of the Claroty Public Sector business. This role combines strong controllership responsibilities with strategic business partnership across sales, RevOps, operations, and executive leadership. The ideal candidate is hands-on, analytical, highly organized, and thrives in a fast-paced, high-growth cybersecurity environment. This position offers significant visibility across the organization and the opportunity to help scale finance processes in a rapidly expanding business unit. You will ensure our financial systems, accounting practices, and reporting structures scale efficiently while maintaining strict compliance with Federal Acquisition Regulations (FAR), Cost Accounting Standards (CAS), and DCAA audit requirements. Responsibilities - Lead month-end, quarterly, and year-end close processes, ensuring all reporting is timely and strictly adheres to US GAAP and federal financial reporting consistency. - Own the General Ledger, including account reconciliations and the oversight of AP/AR workflows specifically for Public Sector operations. - Lead the order management and booking process, driving contract execution to ensure all deals are efficiently and accurately transitioned to Closed-Won. - Act as the primary point of contact for external CPA auditors as well as federal auditors (DCAA). Support all federal/state tax compliance, Incurred Cost Submissions (ICS), and government filing requirements. - Partner with Sales, Legal, and RevOps to manage the end-to-end booking and contract execution process, ensuring operational efficiency and revenue integrity. - Serve as a strategic advisor to the Public Sector GM; provide contract profitability analysis, pipeline visibility, cash drawdown forecasting (e.g., via WAWF/IPP), and data-driven insights to fuel growth initiatives. - Manage collections and cash forecasting to optimize liquidity and departmental spend. - Drive the implementation and enhancement of financial systems to automate manual tasks and strengthen internal controls. - Lead special projects, from new system integrations to complex financial modeling, as the business scales. Qualifications - 8+ years of progressive finance and accounting experience and 3-5 years in a dedicated government contracting (GovCon) environment managing federal compliance. - Strong knowledge of US GAAP and ASC 606 revenue recognition. - Strong background in federal cost accounting principles (including familiarity with FAR/DFARS and CAS compliance). - Advanced Microsoft Excel and financial systems proficiency. - Self-starter with the ability to operate independently in a fast-paced environment. - Experience in SaaS, cybersecurity, or high-tech environments. - Familiarity with AI productivity tools such as Claude, Gemini, or similar platforms. - Bachelor’s degree in Accounting, Finance, or related field, CPA certification required. Preferred Qualifications - Experience supporting Public Sector or government-related business operations including experience successfully navigating DCAA accounting system audits (SF 1408 criteria). - Experience with IPO readiness and scaling public-company processes. - Knowledge of ERP migration. - Familiarity with various federal contract structures (FFP, T&M, Cost-Plus) as they relate to revenue recognition. - Background from one of the Big 4 accounting firms. Benefits - Gain exposure to senior leadership and strategic business initiatives. - Opportunity to help build and scale finance operations during a significant growth phase. - Be part of one of the fastest-growing cybersecurity companies in the industry. - Help secure critical infrastructure and mission-critical environments worldwide. - Work in a collaborative, high-impact, and fast-moving environment. Company Description Claroty has redefined cyber-physical systems (CPS) protection with an unrivaled industry-centric platform built to secure mission-critical infrastructure. The Claroty Platform provides the deepest asset visibility and the broadest, built-for-CPS solution set in the market comprising exposure management, network protection, secure access, and threat detection – on-premise with Claroty Continuous Threat Detection (CTD) or in the cloud with Claroty xDome. Backed by award-winning threat research and a breadth of technology alliances, The Claroty Platform enables organizations to effectively reduce CPS risk, with the fastest time-to-value and lower total cost of ownership. Claroty is deployed by hundreds of organizations at thousands of sites globally. The company is headquartered in New York City with U.S. Federal headquarters in Northern Virginia.

Role Description We’re growing and looking to hire a Corporate Communications Manager, with a focus on internal communications, employer branding, and customer advocacy, who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity. This role will be responsible for ensuring our employees are informed, engaged, and connected to our mission, building our brand as a great place to work and attracting top-tier talent, and supporting customer advocacy initiatives. We are looking for someone who is highly proactive and strategic, and can get things done in a fast-paced environment with meticulous attention to detail. Our ideal candidate will bring a team player attitude, bold and creative ideas, and a data-driven approach to measuring success. Responsibilities - Internal Communications - Manage and optimize our internal tools and systems for sharing company news and updates to drive employee engagement and knowledge sharing. - Coordinate and moderate company all-hands and town hall meetings. - Create and distribute newsletters and other company-wide announcements. - Partner with HR/Talent Acquisition, as well as team leads across all core business functions and regions, to identify and support employee engagement and talent acquisition needs and opportunities throughout the company. - Serve as a strategic partner to the C-suite, ghostwriting internal memos, speeches, and video scripts. - Support highly time-sensitive crisis communications situations as needed. - External Communications - Work with PR agencies, primarily in Tel Aviv and occasionally the U.S., to drive media coverage that raises awareness of Claroty as an industry leader and great place to work within key talent pools. - Lead submissions for “Best Places to Work” lists and industry awards to validate our standing as an employer of choice. - Produce “Life at Claroty” content, including employee spotlights, blog posts, and videos for social media and the Claroty website. - Monitor and manage our presence on Glassdoor and other hiring-centric platforms, responding to reviews and highlighting our cultural strengths. - Partnering with the Customer Experience team to drive positive reviews on third-party sites such as Gartner Peer Insights. Qualifications - 5+ years experience in internal or external communications in the enterprise/B2B technology industry. - Strong project management skills with meticulous attention to detail and an ability to manage multiple time-sensitive projects with a sense of urgency and focus. - Excellent writing skills across a wide range of content types, including announcements, newsletters, executive speeches and talking points, contributed articles, media commentary, video scripts, slide decks, and more. - Ability to take complex subject matter and make it accessible and compelling to different audiences. - Strong ability to build relationships and collaborate with geographically dispersed and culturally diverse teams. - Experience working cross-functionally with key stakeholders at the executive level and across all areas of the business (HR/talent, product, sales, partners, customers, investors, etc.). Requirements - Experience working with cybersecurity and/or high-growth companies. - PR/communications agency experience. - Familiarity with Tel Aviv media landscape and employer branding strategies/tactics in the region. - Experience using media monitoring platforms such as Meltwater. - Knowledge of basic video editing, photography, or design tools for visual content creation. - Bachelor’s degree in Communications, Journalism, Marketing, or a related field. Benefits - Expected compensation for the role is between $105,000 - $115,000. This is a good faith estimate but does not include equity, bonus, or other forms of payment. Pay will be determined by experience level, but those outside the salary band are welcome to apply. - Claroty is an equal-opportunity employer committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of ALL diverse backgrounds, and special accommodations are available upon request in all selection phases.

Role Description As a Technical Account Manager (TAM), you will serve as a strategic technical partner to our enterprise customers, ensuring successful deployment, adoption, and ongoing value realization from Claroty’s platform. You will bridge the gap between customers and internal teams, driving technical alignment, proactive optimization, and long-term relationship success. This is a high-impact, customer-facing role ideal for a strong networking professional who thrives at the intersection of technology, strategy, and customer engagement. Responsibilities - Partner with customers to plan, design, deploy, and configure Claroty’s solutions to meet their technical and business objectives while driving measurable value. - Serve as the primary technical point of contact for customers, owning all technical requirements and ensuring alignment with best practices. - Provide ongoing technical guidance, architecture recommendations, and optimization strategies to maximize product adoption and performance. - Proactively identify risks, gaps, and opportunities for improvement across customer environments. - Translate customer feedback, industry trends, and field insights into actionable recommendations for Product, Engineering, and Customer Success teams. - Develop technical artifacts, documentation, playbooks, and best practices to streamline deployments and enhance service delivery. - Support escalations and complex technical scenarios in partnership with Support and R&D teams. - Drive executive-level technical conversations and present strategic roadmaps aligned with customers’ cybersecurity and operational objectives. - Travel up to 30% to support on-site engagements, workshops, and strategic meetings. Qualifications - 5+ years of experience in Professional Services, Technical Account Management, Network Engineering, or similar customer-facing technical roles. - Deep knowledge of IT networking; prior experience as a Network Architect is highly beneficial. - Strong understanding of networking standards and protocols, including TCP/IP, routing, switching, DNS, DHCP, and segmentation principles. - Experience with Operational Technology (OT) environments and industrial networks – a strong advantage. - Solid understanding of cybersecurity principles and secure network architecture. - CCNA certification – required. - CCNP certification – a strong plus. - Full professional proficiency in English (written and spoken) – required. - Additional languages such as Spanish, French, or Italian – a plus. - Strong communication and presentation skills with the ability to engage both technical and executive stakeholders. - Customer-centric mindset with the ability to build trusted, long-term partnerships. - Willingness to travel up to 30%. Company Description Claroty has redefined cyber-physical systems (CPS) protection with an unrivaled industry-centric platform built to secure mission-critical infrastructure. The Claroty Platform provides the deepest asset visibility and the broadest, built-for-CPS solution set in the market comprising exposure management, network protection, secure access, and threat detection – whether in the cloud with Claroty xDome or on-premise with Claroty Continuous Threat Detection (CTD). Backed by award-winning threat research and a breadth of technology alliances, The Claroty Platform enables organizations to effectively reduce CPS risk, with the fastest time-to-value and lower total cost of ownership. Our solutions are deployed by over 1,000 organizations at thousands of sites across all seven continents. A Great Place to Work® certified company, Claroty is headquartered in New York City with employees across the world. The company is widely recognized as the industry leader in CPS protection named a Leader in The Forrester Wave™: IoT Security Solutions, Q3 2025, recognized by KLAS Research as Best in KLAS for Healthcare IoT Security five years in a row, and ranking on the Forbes Cloud 100 and Deloitte Technology Fast 500 for multiple consecutive years. Claroty is an equal-opportunity employer committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of ALL diverse backgrounds, and special accommodations are available upon request in all selection phases. Follow us on social media: - LinkedIn - LinkedIn Life Page - Facebook - Instagram #LI-REMOTE

Role Description As the Director of Strategic Alliances, you will architect and lead the alliance growth engine for Claroty. You aren't just managing relationships; you are building a technical ecosystem. You will own the strategy for our Tier 1 OEM partners and lead the Cyber Tech Alliance Program (CTAP), ensuring our platform integrates seamlessly with the world’s leading security and networking stacks. This is a Remote US role and must be comfortable working different timezones. Responsibilities - Architect Ecosystem Strategy: Define the segmentation and investment models for our alliances, prioritizing partners like Fortinet, Zscaler, and Cisco to create "combinational value." - Lead "Co-Build" Initiatives: Partner with Engineering and Product to design and launch integrated technical offerings that embed Claroty’s value into the partner’s ecosystem. - Operationalize the Technical Alliance Program: Build and scale a frictionless program for API-driven integrations, enabling smaller tech partners to self-serve and certify their integrations with Claroty. - Drive Non-Linear Revenue: Focus on high-leverage deals (OEM, White-label) that expand Claroty’s reach. - Cross-Functional Orchestration: Serve as the "connective tissue" between Product, Engineering, and the Field to ensure partner integrations are technically sound and commercially viable. - Executive Advocacy: Act as the face of Claroty’s ecosystem, building deep-rooted relationships with C-level stakeholders at global tech giants. Qualifications - 8+ years of experience in Technology Alliances or Product Management. - Deep understanding of the security stack (Firewall, Segmentation, Zero Trust). - Proven track record of building a partnership program from the ground up. - Ability to hold your own in a room with Product Managers and Engineers. - Experience structuring complex, first-of-their-kind commercial agreements (OEM, joint-IP, or co-build). - An exemplary record of leadership and ethical conduct within the tech vendor ecosystem. Requirements - Cybersecurity Domain Expertise: Experience in Cyber-Physical Systems (CPS) is a plus but not required. - The "Architect" Mindset: Focus on building rather than maintaining partnerships. - Technical Literacy: Understanding of APIs, SDKs, and data flows. - Strategic Negotiator: Proven experience in complex commercial agreements. Benefits - Expected compensation for the role is between $180,000 - $200,000. - This is a good faith estimate but does not include equity, bonus, or other forms of payment. - Pay will be determined by experience level, but those outside the salary band are welcome to apply. Company Description Claroty has redefined cyber-physical systems (CPS) protection with an unrivaled industry-centric platform built to secure mission-critical infrastructure. The Claroty Platform provides the deepest asset visibility and the broadest, built-for-CPS solution set in the market comprising exposure management, network protection, secure access, and threat detection. - Backed by award-winning threat research and a breadth of technology alliances. - Solutions deployed by over 1,000 organizations at thousands of sites across all seven continents. - A Great Place to Work® certified company, headquartered in New York City. - Recognized as the industry leader in CPS protection. - Named a Leader in The Forrester Wave™: IoT Security Solutions, Q3 2025. - Ranked on the Forbes Cloud 100 and Deloitte Technology Fast 500 for multiple consecutive years.

Role Description We’re growing and looking to hire a Senior GTM Business Analyst who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity. This is a U.S.-based role (remote), and you will serve as the primary U.S. anchor for our global Business Applications team, working closely with stakeholders across Revenue Operations, Marketing Operations, Customer Success, and Support to design and scale our GTM technology stack. Responsibilities - Act as the strategic technology partner for GTM stakeholders. - Partner with executive and senior-level leaders across RevOps, Sales, Marketing, Customer Success, and Support to define and align the GTM technology strategy with business goals, ensuring systems and processes directly support pipeline generation, conversion, and expansion. - Own end-to-end GTM solution design & delivery. - Lead deep-dive discovery sessions, translate complex business requirements into clear functional specifications, and design scalable, intuitive Salesforce- and GTM-stack solutions that support global processes and local business nuances. - Serve as the U.S.-based anchor for Business Applications. - Act as the primary point of contact for U.S. GTM teams, ensuring tight alignment with the Israel-based Business Applications team through effective asynchronous communication, shared roadmaps, and coordinated releases. - Optimize GTM processes and system architecture. - Conduct current-state assessments of GTM processes and data flows, identify gaps, dependencies, and friction points, and recommend future-state designs that streamline lead-to-cash, case management, and customer lifecycle workflows. - Hands-on Salesforce configuration and enhancement. - Configure and enhance Salesforce with a primary focus on Sales Cloud and Service Cloud, including Flows and automation, Case Management, Service Console, Knowledge, and Experience Cloud (Communities), following Salesforce and industry best practices. - Drive change management and user adoption. - Lead change management activities for new capabilities and enhancements: define release plans, communicate changes to stakeholders, collaborate on enablement materials, and establish adoption and success metrics. - Influence and prioritize the GTM technology roadmap. - Evaluate business requests, quantify impact, and influence prioritization across the GTM and Business Applications roadmaps; proactively recommend adoption of relevant Salesforce and ecosystem features based on release notes and product innovation. - Support integrations across the GTM tech stack. - Collaborate on integrations between Salesforce and adjacent GTM tools (e.g., data management, marketing automation, revenue intelligence, customer success platforms, CPQ) to enable a cohesive, data-driven operating model. - Establish high-quality documentation and governance. - Create and maintain clear solution documentation, process maps, and configuration records; contribute to governance standards that ensure system scalability, data quality, and compliance. - Champion data-driven decision-making. - Partner with RevOps and Analytics teams to ensure GTM processes and systems support accurate reporting and dashboards, enabling leaders to track performance, identify bottlenecks, and drive continuous improvement. Qualifications - 5+ years of proven experience in Business Analysis within a technology or SaaS environment, ideally supporting Sales, Marketing, Customer Success, or Support organizations. - Deep understanding of GTM business processes, including lead management, opportunity and pipeline management, account and territory planning, customer onboarding, renewals, and support workflows. - Demonstrated ability to facilitate and drive requirements sessions at the executive level, synthesize input from diverse stakeholders, and translate it into prioritized, actionable roadmaps. - A methodical, problem-solving mindset with a track record of delivering measurable, customer-centric business outcomes through process and system improvements. - Global collaboration experience, including comfort working with distributed teams, asynchronous communication, and time-zone overlap with Israel-based colleagues. - Excellent communication, stakeholder management, and documentation skills, with the ability to switch between business and technical language as needed. - 5+ years of progressive, hands-on Salesforce experience, with strong emphasis on Sales Cloud and Service Cloud architecture and configuration. - Proven ability to configure and support Salesforce Flows and automation (including complex, multi-step flows), Case Management and Service Console functionality, Knowledge Articles and Experience Cloud (Community/Experience Site) configuration. - Familiarity with technologies that integrate into the Salesforce ecosystem (e.g., data management tools, iPaaS solutions, AppExchange products) and experience working with integrated GTM stacks (e.g., Clari, Gainsight, marketing automation platforms, CPQ). - Experience applying business systems analysis skills to other enterprise applications beyond Salesforce, ideally within a GTM or revenue-operations context. - Strong understanding of data quality, governance, and security best practices within Salesforce and related systems. Preferred Qualifications - Salesforce Certifications such as Administrator, Advanced Administrator, Sales Cloud Consultant, or Service Cloud Consultant. - Experience working in a high-growth tech / SaaS environment, ideally with rapidly evolving GTM motions and scaling operations. - Prior experience in a Business Analyst / Product Owner capacity within a Business Applications, RevOps, or Enterprise Applications team. Benefits - Great Place to Work® certified company with a culture rooted in camaraderie, credibility, fairness, and respect. - People first company that prioritizes personal care and support over work. - Stability with continued growth and over 700M$ raised from top tier investors. - Encouragement of a healthy work-life balance with a biannual “ClaroBreak” for rest and recharge. - Commitment to employee development through performance reviews, feedback sessions, and individual development planning. - Transparency and openness through regular company all-hands, town hall meetings, and employee satisfaction surveys. - Hybrid working culture allowing flexibility and a diverse talent pool. Expected Compensation Expected compensation for the role is between $130,000 - $150,000. This is a good-faith estimate but does not include equity. Pay will be by experience level, but those outside of the salary band are welcome to apply. Equal Opportunity Employer Claroty is an equal-opportunity employer committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of ALL diverse backgrounds, and special accommodations are available upon request in all selection phases.