CCMSI

Title: Workers' Compensation Claim Specialist Location: Concord, California, United States Job ID 2026-6574 Category Claims Overview Workers' Compensation Claim Specialist Location: Concord, CA (reporting remotely) Schedule: 8:00am-4:30pm Salary Range: $85,000 - $98,000 (depending on experience) Build Your Career With Purpose at CCMSI At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day. Job Summary We are seeking a driven and compassionate Workers’ Compensation Claim Specialist to join our team and make a meaningful impact in the lives of injured workers. In this role, you will take ownership of a dedicated portfolio of claims for a single healthcare account - managing a high level of complexity that includes both severe and litigated claims. You will lead investigations, determine compensability, and guide each case toward a fair and timely resolution. This position offers the opportunity to grow your technical expertise and can serve as an advanced development path for future supervisory or management roles. As a Claim Specialist, you play a vital role in delivering the high‑quality service our clients count on and upholding CCMSI’s commitment to excellence. Responsibilities When we hire Workers’ Compensation Adjusters at CCMSI, we look for detail‑driven problem‑solvers who balance empathy with sound judgment, navigate complex regulations with confidence, and deliver fair, timely outcomes that support injured workers and strengthen client trust. - Investigate, evaluate and adjust claims in accordance with established claim handling standards and laws. - Establish reserves and/or provide reserve recommendations within established reserve authority levels. - Review, approve or provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution. - Authorize and make payments of claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority. - Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate. - Assist in the selection, referral and supervision of designated claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.) - Review and maintain personal diary on claim system. - Assess and monitor subrogation claims for resolution. - Compute disability rates in accordance with state laws. - Effective and timely coordination of communication with clients, claimants and other appropriate parties throughout the claim adjustment process. - Provide notices of qualifying claims to excess/reinsurance carriers. - Compliance with Corporate Claim Handling Standards and special client handling instructions as established. Qualifications Required: - 5+ years of Workers’ Compensation claims handling experience, including full claim investigation, evaluation, and resolution. - Experience handling high level complexity healthcare account (including litigated claims) - SIP - Responsiveness to internal and external client needs. - Strong analytical and negotiation abilities. - Knowledge of all lower‑level claim position responsibilities. Nice to Have: - Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required. - Bachelor's degree is preferred but not required - Professional designations such as AIC, ARM, or CPCU are preferred but not required Why You’ll Love Working Here - 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year - Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance - Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP) - Career growth: Internal training and advancement opportunities - Culture: A supportive, team-based work environment How We Measure Success At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by: - Quality claim handling – thorough investigations, strong documentation, well-supported decisions - Compliance & audit performance – adherence to jurisdictional and client standards - Timeliness & accuracy – purposeful file movement and dependable execution - Client partnership – proactive communication and strong follow-through - Professional judgment – owning outcomes and solving problems with integrity - Cultural alignment – believing every claim represents a real person and acting accordingly This is where we shine, and we hire adjusters who want to shine with us. Compensation & Compliance The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay. CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents. Visa Sponsorship: CCMSI does not provide visa sponsorship for this position. ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws. Our Core Values At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who: - Lead with transparency We build trust by being open and listening intently in every interaction. - Perform with integrity We choose the right path, even when it is hard. - Chase excellence We set the bar high and measure our success. What gets measured gets done. - Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own. - Win together Our greatest victories come when our clients succeed. We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you. #EmployeeOwned #GreatPlaceToWorkCertified #CCMSICareers #WorkComp #ClaimsCareers #TPA #CareerGrowth #WorkersCompAdjuster #ESOP #CaliforniaJobs #InsuranceCareers #RemoteWork #IND123 #LI-Remote

Role Description We are seeking an experienced Multi-Line Claim Representative II to join our remote team. This role manages a multi-account desk with a primary focus on Commercial Auto and General Liability claims, including complex third-party property damage and bodily injury exposures across all jurisdictions except Alaska and Hawaii. You’ll handle claims from first notice through resolution, applying strong investigative skills, sound judgment, and proactive communication to deliver exceptional service. This is a fully remote position, Monday through Friday, with core business hours being 8am to 4:30pm. A valid adjuster license is required. Please note: This is a claims adjuster role, responsible for cradle-to-grave liability claim handling. It is not an HR, consulting, or employer-side position. Responsibilities - Investigate, evaluate, and adjust multi-line liability claims (property damage & bodily injury) in accordance with CCMSI standards and state requirements. - Manage claims involving commercial vehicles, trucking exposures, and third-party liability. - Determine coverage, assess liability, and develop defensible claim strategies. - Review medical, legal, and vendor invoices for accuracy and reasonableness; negotiate discrepancies as needed. - Establish, monitor, and adjust reserves in alignment with exposure and authority guidelines. - Negotiate settlements with claimants, attorneys, and representatives in accordance with client expectations. - Engage, coordinate, and manage defense counsel or other external vendors when appropriate. - Identify and pursue subrogation opportunities. - Maintain detailed and timely claim documentation, diary management, and financial reporting. - Support excess reporting requirements and client communication needs. - Deliver consistent, high-quality service with professionalism and integrity. Qualifications - Valid adjuster licenses is required, or the ability to obtain within the first 60 days of employment. - Experience handling liability claims. - Strong analytical, negotiation, and decision-making skills. - Ability to analyze coverage and communicate claim decisions clearly and professionally. - Excellent time-management and organizational abilities. - Strong written and verbal communication skills. - Ability to work independently in a remote environment with strong accountability. - Reliable, predictable attendance during business hours. Preferred Qualifications - Commercial Auto and/or General Liability claims experience. - New York adjuster license (nice to have). - Experience performing coverage evaluations and coverage position analysis. - Comfort reviewing and applying contractual risk transfer, indemnification, and additional insured concepts. - Litigation management experience. - Experience working within a TPA environment. - Bilingual (English/Spanish) is a bonus. Benefits - 4 weeks Paid time off that accrues throughout the year in accordance with company policy + 10 paid holidays in your first year. - Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance. - Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP). - Career growth: Internal training and advancement opportunities. - Culture: A supportive, team-based work environment. How We Measure Success - Quality claim handling – thorough investigations, strong documentation, well-supported decisions. - Compliance & audit performance – adherence to jurisdictional and client standards. - Timeliness & accuracy – purposeful file movement and dependable execution. - Client partnership – proactive communication and strong follow-through. - Professional judgment – owning outcomes and solving problems with integrity. - Cultural alignment – believing every claim represents a real person and acting accordingly. Compensation & Compliance The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay. CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents. Visa Sponsorship: CCMSI does not provide visa sponsorship for this position. ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws. Our Core Values - Lead with transparency – We build trust by being open and listening intently in every interaction. - Perform with integrity – We choose the right path, even when it is hard. - Chase excellence – We set the bar high and measure our success. What gets measured gets done. - Own the outcome – Every employee is an owner, treating every claim, every decision, and every result as our own. - Win together – Our greatest victories come when our clients succeed.

Role Description The Multi-Line Claim Consultant is responsible for the investigation and adjustment of assigned multi-line claims, including national accounts commercial auto claims with a heavy litigation component. The Multi-Line Claim Consultant manages complex claims with a high degree of autonomy while ensuring compliance with CCMSI claim handling standards, client-specific instructions, and applicable state laws. This role plays a critical part in delivering high-quality claim outcomes as perceived by CCMSI clients and may serve as an advanced position for consideration of future growth into more senior claim roles. This is a true liability adjuster role responsible for managing claims from start to finish (cradle to grave), not an HR or consulting position. Responsibilities - Investigate, evaluate, and adjust assigned multi-line claims in accordance with corporate claim handling standards, client-specific instructions, and applicable state laws. - Establish reserves and provide reserve recommendations within authorized authority levels. - Review, approve, and provide oversight of medical, legal, damage estimates, and miscellaneous invoices to ensure accuracy, reasonableness, and claim-related necessity. - Negotiate disputed bills and invoices to achieve appropriate resolution. - Authorize and issue claim payments in accordance with CCMSI procedures, industry standards, and established payment authority. - Negotiate settlements in accordance with corporate claim standards, client instructions, and state regulations. - Assist in the selection, referral, and oversight of outside vendors including legal counsel, surveillance, and case management. - Assess, monitor, and pursue subrogation opportunities through resolution. - Maintain accurate and timely claim documentation, diary management, payments, and reserves within the claim system. - Prepare claim status reports, payment summaries, and reserve analyses as requested. - Compute disability rates in accordance with applicable state laws. - Coordinate effective and timely communication with clients, claimants, attorneys, and other involved parties throughout the claim lifecycle. - Provide notices of qualifying claims to excess or reinsurance carriers. - Handle complex and litigated multi-line claims with minimal supervision. - Attend and participate in hearings, mediations, and informal legal conferences as appropriate. - Conduct claim reviews or training sessions for designated clients when requested. - Ensure full compliance with corporate claim handling standards and special client handling instructions. Qualifications - Current adjuster license in home state. - Litigation experience handling multi-line or commercial auto claims. - Minimum of 5 years of multi-line claim handling experience. - Experience managing complex claims with high exposure and legal involvement. - Strong analytical, negotiation, and decision-making skills. - Excellent verbal and written communication skills. - Ability to work independently with strong organizational and time management skills. - Proficiency with Microsoft Office applications. - Reliable, predictable attendance during assigned client service hours. Requirements - Prior TPA experience handling commercial trucking or transportation accounts (Nice to Have). - NY and/or CA adjuster licenses (Nice to Have). - Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required (Nice to Have). Benefits - 4 weeks paid time off that accrues throughout the year in accordance with company policy + 10 paid holidays in your first year. - Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance. - Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP). - Career growth: Internal training and advancement opportunities. - Culture: A supportive, team-based work environment.

Title: Workers' Compensation Claim Specialist Location: Las Vegas, Nevada, United States Department: Claims Job Description: Job ID 2026-6533 Category Claims Overview Workers' Compensation Claim Specialist Location: Las Vegas, NV (reporting remotely) Schedule: 8:00am - 4:30 pm (PST) Salary Range: $75,000 - $85,000 Build Your Career With Purpose at CCMSI At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day. Job Summary We are seeking a driven and compassionate Workers’ Compensation Claim Specialist to join our team and make a meaningful impact in the lives of injured workers. In this role, you will take ownership of a single client account, with a dedicated portfolio of claims—leading investigations, determining compensability, and guiding each case toward a fair and timely resolution. The Workers’ Compensation Claim Specialist is responsible for investigating and managing assigned workers’ compensation claims. This role may serve as an advanced training opportunity and a potential pathway for promotion into supervisory or management positions. The position is also responsible for ensuring high-quality claim services in alignment with CCMSI’s corporate standards and client expectations. Responsibilities When we hire Workers’ Compensation Adjusters at CCMSI, we look for detail‑driven problem‑solvers who balance empathy with sound judgment, navigate complex regulations with confidence, and deliver fair, timely outcomes that support injured workers and strengthen client trust. - Investigate, evaluate and adjust claims in accordance with established claim handling standards and laws. - Establish reserves and/or provide reserve recommendations within established reserve authority levels. - Review, approve or provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution. - Authorize and make payments of claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority. - Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate. - Assist in the selection, referral and supervision of designated claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.) - Review and maintain personal diary on claim system. - Assess and monitor subrogation claims for resolution. - Compute disability rates in accordance with state laws. - Effective and timely coordination of communication with clients, claimants and other appropriate parties throughout the claim adjustment process. - Provide notices of qualifying claims to excess/reinsurance carriers. - Compliance with Corporate Claim Handling Standards and special client handling instructions as established. Qualifications Required: - 5+ years of Workers’ Compensation claims handling experience, including full claim investigation, evaluation, and resolution. - SIP - California Adjuster Certification - Responsiveness to internal and external client needs. - Strong analytical and negotiation abilities. - Knowledge of all lower‑level claim position responsibilities. - Excellent verbal and written communication. - Initiative to perform and achieve goals. Nice to Have: - Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required. - Bachelor's degree is preferred but not required - Professional designations such as AIC, ARM, or CPCU are preferred but not required Why You’ll Love Working Here - 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year - Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance - Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP) - Career growth: Internal training and advancement opportunities - Culture: A supportive, team-based work environment How We Measure Success At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by: - Quality claim handling – thorough investigations, strong documentation, well-supported decisions - Compliance & audit performance – adherence to jurisdictional and client standards - Timeliness & accuracy – purposeful file movement and dependable execution - Client partnership – proactive communication and strong follow-through - Professional judgment – owning outcomes and solving problems with integrity - Cultural alignment – believing every claim represents a real person and acting accordingly This is where we shine, and we hire adjusters who want to shine with us. Compensation & Compliance The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay. CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents. Visa Sponsorship: CCMSI does not provide visa sponsorship for this position. ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws. Our Core Values At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who: - Lead with transparency We build trust by being open and listening intently in every interaction. - Perform with integrity We choose the right path, even when it is hard. - Chase excellence We set the bar high and measure our success. What gets measured gets done. - Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own. - Win together Our greatest victories come when our clients succeed. We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you. #EmployeeOwned #GreatPlaceToWorkCertified #CCMSICareers #ESOP #IND123 #LI-Remote

Role Description We’re seeking an experienced Workers’ Compensation Claim Consultant to manage a remote, multiple-account desk handling claims in New York and New Jersey. This role focuses on proactive claims management with no travel required, a structured workday, and the opportunity to work with a supportive and experienced team. - Handle workers’ compensation claims from start to finish in accordance with NY laws and client-specific guidelines. - Manage a varied caseload across multiple accounts and industries. - Set and recommend reserves within authority levels. - Review and process payments, settlements, and medical/legal bills. - Collaborate with attorneys, vendors, and case managers to move claims forward. - Prepare timely reports on claim status, reserves, and payments. - Represent CCMSI at hearings, mediations, and legal proceedings as needed (virtually). - Provide outstanding service that meets our internal standards and exceeds client expectations. Qualifications - 5+ years of experience adjusting New York Workers’ Compensation claims. - New York Adjuster’s License (must be active). - In-depth knowledge of New York Workers’ Compensation law. - Proficiency in Microsoft Office (Word, Excel, Outlook). - Strong organization and communication skills. Requirements - Experience handling multi-jurisdictional workers’ comp claims (preferred). - Familiarity with New Jersey workers’ compensation laws (preferred). Benefits - Employee-Owned: Share in our success through our ESOP. - Time Off: 4 weeks of PTO in your first year + 10 paid holidays. - Comprehensive Benefits: Medical, Dental, Vision, Life, Disability, Critical Illness, 401K, and more. - Growth Opportunities: We promote from within and support your career development. - Work-Life Balance: Manageable caseloads, flexible environment, no travel.

Overview Position Title: Workers' Compensation Claim Specialist Location: Concord, CA (reporting remotely)Schedule: 8:00am - 4:30pm Salary Range: $85,000-$98,000 (depending on experience) Build Your Career With Purpose at CCMSI At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day. Job Summary We are seeking a driven and compassionate Workers’ Compensation Claim Specialist to join our team and make a meaningful impact in the lives of injured workers. In this role, you will take ownership of multiple accounts by —leading investigations, determining compensability, and guiding each case toward a fair and timely resolution. This position offers the opportunity to grow your technical expertise and can serve as an advanced development path for future supervisory or management roles. As a Claim Specialist, you play a vital role in delivering the high‑quality service our clients count on and upholding CCMSI’s commitment to excellence. Responsibilities When we hire Workers’ Compensation Adjusters at CCMSI, we look for detail‑driven problem‑solvers who balance empathy with sound judgment, navigate complex regulations with confidence, and deliver fair, timely outcomes that support injured workers and strengthen client trust. - Investigate, evaluate and adjust claims in accordance with established claim handling standards and laws. - Establish reserves and/or provide reserve recommendations within established reserve authority levels. - Review, approve or provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution. - Authorize and make payments of claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority. - Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate. - Assist in the selection, referral and supervision of designated claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.) - Review and maintain personal diary on claim system. - Assess and monitor subrogation claims for resolution. - Compute disability rates in accordance with state laws. - Effective and timely coordination of communication with clients, claimants and other appropriate parties throughout the claim adjustment process. - Provide notices of qualifying claims to excess/reinsurance carriers. - Compliance with Corporate Claim Handling Standards and special client handling instructions as established. Qualifications Required: - 5+ years of Workers’ Compensation claims handling experience, including full claim investigation, evaluation, and resolution. - Responsiveness to internal and external client needs. - Strong analytical and negotiation abilities. - Knowledge of all lower‑level claim position responsibilities. - Adjuster’s license may be required based on jurisdiction. Nice to Have: - Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required. - Bachelor's degree is preferred but not required - Professional designations such as AIC, ARM, or CPCU are preferred but not required Why You’ll Love Working Here - 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year - Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance - Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP) - Career growth: Internal training and advancement opportunities - Culture: A supportive, team-based work environment How We Measure Success At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by: - Quality claim handling – thorough investigations, strong documentation, well-supported decisions - Compliance & audit performance – adherence to jurisdictional and client standards - Timeliness & accuracy – purposeful file movement and dependable execution - Client partnership – proactive communication and strong follow-through - Professional judgment – owning outcomes and solving problems with integrity - Cultural alignment – believing every claim represents a real person and acting accordingly This is where we shine, and we hire adjusters who want to shine with us. Compensation & Compliance The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay. CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents. Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws. Our Core Values At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who: - Lead with transparency We build trust by being open and listening intently in every interaction. - Perform with integrity We choose the right path, even when it is hard. - Chase excellence We set the bar high and measure our success. What gets measured gets done. - Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own. - Win together Our greatest victories come when our clients succeed. We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you. #EmployeeOwned #GreatPlaceToWorkCertified #CCMSICareers #WorkersCompensation #CaliforniaJobs #InsuranceCareers #ESOP #IND123 #ClaimsAdjuster #LI-Remote

Overview Position Title: Workers' Compensation Claim ConsultantLocation: Scottsdale, AZ (reporting remotely)Schedule: 8:00am - 4:30pm (MST)Salary Range: $78,000 - $90,000 Build Your Career With Purpose at CCMSI At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day. Job Summary We are seeking an experienced and highly skilled Workers’ Compensation Claim Consultant to manage a complex portfolio of claims with confidence, empathy, and sound professional judgment. With 5+ years of hands‑on California claims experience, you will lead thorough investigations, guide claim strategy, and ensure fair, timely resolutions. This role also offers a strong development pathway for advancement into more senior claim positions. As a Claim Consultant, you will play a key role in delivering exceptional service to CCMSI clients and upholding our high standards of quality and responsiveness. This is not an HR position. This is a full life‑cycle WC adjuster position within a TPA environment, and only candidates with proven Workers’ Compensation claims experience will be considered. Responsibilities When we hire Workers’ Compensation Adjusters at CCMSI, we look for detail‑driven problem‑solvers who balance empathy with sound judgment, navigate complex regulations with confidence, and deliver fair, timely outcomes that support injured workers and strengthen client trust. - Investigate, evaluate and adjust claims in accordance with established claim handling standards and laws. - Establish reserves and/or provide reserve recommendations within established reserve authority levels. - Review, approve or provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution. - Authorize and make payments of claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority. - Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate. - Assist in the selection, referral and supervision of designated claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.) - Assess and monitor subrogation claims for resolution. - Review and maintain personal diary on claim system. - Client satisfaction. - Prepare reports detailing claim status, payments and reserves, as requested. - Compute disability rates in accordance with state laws. - Effective and timely coordination of communication with clients, claimants and appropriate parties throughout the claim adjustment process. - Prepare newsletter articles, as requested. - Provide notices of qualifying claims to excess/reinsurance carriers. - Handle more complex and involved claims than lower level claim positions with minimum supervision. - Conduct claim reviews and/or training sessions for designated clients, as requested. - Attend and participate at hearings, mediations, and informal legal conferences, as appropriate. - Compliance with Corporate Claim Handling Standards and special client handling instructions as established. Qualifications Required Qualifications - 5+ years of California Workers’ Compensation claims experience. - Proficiency with Microsoft Office products, including Word, Excel, and Outlook. Preferred Qualifications - Bachelor’s degree is preferred but not required. - Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required. - CA SIP is preferred Why You’ll Love Working Here - 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year - Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance - Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP) - Career growth: Internal training and advancement opportunities - Culture: A supportive, team-based work environment How We Measure Success At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by: - Quality claim handling – thorough investigations, strong documentation, well-supported decisions - Compliance & audit performance – adherence to jurisdictional and client standards - Timeliness & accuracy – purposeful file movement and dependable execution - Client partnership – proactive communication and strong follow-through - Professional judgment – owning outcomes and solving problems with integrity - Cultural alignment – believing every claim represents a real person and acting accordingly This is where we shine, and we hire adjusters who want to shine with us. Compensation & Compliance The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay. CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents. Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws. Our Core Values At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who: - Lead with transparency We build trust by being open and listening intently in every interaction. - Perform with integrity We choose the right path, even when it is hard. - Chase excellence We set the bar high and measure our success. What gets measured gets done. - Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own. - Win together Our greatest victories come when our clients succeed. We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you. #CCMSICareers #EmployeeOwned #GreatPlaceToWorkCertified #ESOP #TPA #InsuranceCareers #ClaimsCareers #IND123

Overview Position Title: CA Work Comp Adjuster - Spanish Bilingual Preferred Location: Concord, CA (Reporting Remotely)Schedule: 8am - 4:30pm Salary Range: $75,000 - $95,000 (depending on experience) Build Your Career With Purpose at CCMSI At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day. Job Summary We are seeking a driven and compassionate Workers’ Compensation Claim Specialist to join our team and make a meaningful impact in the lives of injured workers. In this role, you will take ownership of a dedicated portfolio of claims—leading investigations, determining compensability, and guiding each case toward a fair and timely resolution. This position offers the opportunity to grow your technical expertise and can serve as an advanced development path for future supervisory or management roles. As a Claim Specialist, you play a vital role in delivering the high‑quality service our clients count on and upholding CCMSI’s commitment to excellence. Responsibilities When we hire Workers’ Compensation Adjusters at CCMSI, we look for detail‑driven problem‑solvers who balance empathy with sound judgment, navigate complex regulations with confidence, and deliver fair, timely outcomes that support injured workers and strengthen client trust. - Investigate, evaluate and adjust claims in accordance with established claim handling standards and laws. - Establish reserves and/or provide reserve recommendations within established reserve authority levels. - Review, approve or provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution. - Authorize and make payments of claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority. - Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate. - Assist in the selection, referral and supervision of designated claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.) - Review and maintain personal diary on claim system. - Assess and monitor subrogation claims for resolution. - Compute disability rates in accordance with state laws. - Effective and timely coordination of communication with clients, claimants and other appropriate parties throughout the claim adjustment process. - Provide notices of qualifying claims to excess/reinsurance carriers. - Compliance with Corporate Claim Handling Standards and special client handling instructions as established. Qualifications Required: - 5+ years of Workers’ Compensation claims handling experience, including full claim investigation, evaluation, and resolution. - Responsiveness to internal and external client needs. - Strong analytical and negotiation abilities. - Knowledge of all lower‑level claim position responsibilities. - Adjuster’s license may be required based on jurisdiction. Nice to Have: - Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required. - Bachelor's degree is preferred but not required - Professional designations such as AIC, ARM, or CPCU are preferred but not required Why You’ll Love Working Here - 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year - Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance - Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP) - Career growth: Internal training and advancement opportunities - Culture: A supportive, team-based work environment How We Measure Success At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by: - Quality claim handling – thorough investigations, strong documentation, well-supported decisions - Compliance & audit performance – adherence to jurisdictional and client standards - Timeliness & accuracy – purposeful file movement and dependable execution - Client partnership – proactive communication and strong follow-through - Professional judgment – owning outcomes and solving problems with integrity - Cultural alignment – believing every claim represents a real person and acting accordingly This is where we shine, and we hire adjusters who want to shine with us. Compensation & Compliance The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay. CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents. Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws. Our Core Values At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who: - Lead with transparency We build trust by being open and listening intently in every interaction. - Perform with integrity We choose the right path, even when it is hard. - Chase excellence We set the bar high and measure our success. What gets measured gets done. - Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own. - Win together Our greatest victories come when our clients succeed. We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you. #EmployeeOwned #GreatPlaceToWorkCertified #CCMSICareers #ReadyToWork #ESOP #IND123 #LI-Remote

Overview Membership Relations Field Representative Location: Remote — Reporting to Danville, IL (Statewide Illinois territory) Schedule: Monday–Friday (Flexible based on travel and member needs) Salary Range: $65,000–$75,000 Build Your Career With Purpose at CCMSI At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee‑owners are empowered to grow, collaborate, and make meaningful contributions every day. Job Summary The Membership Relations Field Representative is responsible for developing, maintaining, and strengthening relationships with municipal members throughout the state of Illinois through frequent on‑site engagement and proactive outreach. This role serves as the primary face‑to‑face contact for existing members while also supporting new member development and retention efforts. This is a remote role with approximately 80% travel throughout Illinois, reporting to the Danville, IL branch. The position requires strong relationship‑building skills, knowledge of insurance or risk programs, and the ability to work independently while collaborating with internal teams and service providers. An Illinois Producer License is required or the ability to obtain within the first 90 days of employment. Responsibilities - Conduct on‑site visits with all assigned members throughout Illinois - Build and maintain strong relationships with municipal officials and key stakeholders - Coordinate member visits with service providers to ensure a unified service experience - Utilize a structured visit checklist to guide and document member meetings - Identify opportunities to support member retention through proactive engagement - Prospect and generate new member opportunities through outreach, networking, and relationship building - Assist with gathering and coordinating underwriting information for prospective members - Support service providers during marketing presentations and onboarding for new members - Monitor member needs related to coverage, claims, loss control, and service expectations - Communicate member feedback and recommended program adjustments to service partners - Deliver and explain renewal materials, reports, and billing documentation as required - Attend evening council, committee, and association meetings as necessary - Maintain organized records of member interactions and follow‑up activities Qualifications Required: - Active Illinois Producer License - or the ability to obtain within the first 90 days of employment. - Insurance sales or member‑facing relationship management experience - Willingness and ability to travel approximately 80% of the time statewide - Strong interpersonal, communication, and relationship‑building skills - Ability to work independently in a remote, field‑based role - Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) - Reliable, dependable attendance and schedule flexibility - Professional presence and ability to represent CCMSI with integrity Nice to Have: - Bachelor’s degree - Experience working with Illinois municipalities or governmental entities - Knowledge of Illinois self‑insurance or risk programs - Professional designations such as CIC, ARM, or CPCU Why You’ll Love Working Here • 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year• Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance• Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)• Career growth: Internal training and development opportunities• Culture: A supportive, team‑based work environment How We Measure Success At CCMSI, success in membership relations is driven by trust and engagement. Performance in this role is measured by: • Member retention rates – maintaining strong, lasting member relationships• Quality of engagement – meaningful, productive on‑site member interactions• Responsiveness – timely follow‑up and proactive issue resolution• New member development – contributing to growth through relationship building• Collaboration – effective partnership with service providers and internal teams• Professional representation – credibility, consistency, and integrity in the field Compensation & Compliance The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay. CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents. Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws. Our Core Values At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who: - Lead with transparency We build trust by being open and listening intently in every interaction. - Perform with integrity We choose the right path, even when it is hard. - Chase excellence We set the bar high and measure our success. What gets measured gets done. - Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own. - Win together Our greatest victories come when our clients succeed. We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you. #CCMSICareers #EmployeeOwned #GreatPlaceToWorkCertified #ESOP #TPA #MembershipRelations #FieldRepresentative #ProducerJobs #InsuranceSales #MunicipalInsurance #PublicEntityRisk #RelationshipManagement #ClientRelations #FieldSales #RemoteJobs #IllinoisJobs #StatewideTravel #InsuranceCareers #HiringNow #IND123 #LI-Remote

Role Description We are seeking an experienced and highly skilled Workers’ Compensation Claim Consultant to manage a complex portfolio of claims with confidence, empathy, and sound professional judgment. With 5+ years of hands-on claims experience, you will lead thorough investigations, guide claim strategy, and ensure fair, timely resolutions. This role also offers a strong development pathway for advancement into more senior claim positions. As a Claim Consultant, you will play a key role in delivering exceptional service to CCMSI clients and upholding our high standards of quality and responsiveness. This is a full life-cycle WC adjuster position within a TPA environment, and only candidates with proven Workers’ Compensation claims experience will be considered. This is not an HR position. Responsibilities - Investigate, evaluate and adjust claims in accordance with established claim handling standards and laws. - Establish reserves and/or provide reserve recommendations within established reserve authority levels. - Review, approve or provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution. - Authorize and make payments of claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority. - Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate. - Assist in the selection, referral and supervision of designated claim files sent to outside vendors (i.e. legal, surveillance, case management, etc.). - Assess and monitor subrogation claims for resolution. - Review and maintain personal diary on claim system. - Client satisfaction. - Prepare reports detailing claim status, payments and reserves, as requested. - Compute disability rates in accordance with state laws. - Effective and timely coordination of communication with clients, claimants and appropriate parties throughout the claim adjustment process. - Prepare newsletter articles, as requested. - Provide notices of qualifying claims to excess/reinsurance carriers. - Handle more complex and involved claims than lower level claim positions with minimum supervision. - Conduct claim reviews and/or training sessions for designated clients, as requested. - Attend and participate at hearings, mediations, and informal legal conferences, as appropriate. - Compliance with Corporate Claim Handling Standards and special client handling instructions as established. Qualifications - Five or more years of California Workers’ Compensation claims experience. - Proficiency with Microsoft Office products, including Word, Excel, and Outlook. - Adjuster’s license may be required based on jurisdiction. Preferred Qualifications - Bachelor’s degree is preferred but not required. - SIP Preferred, but not required. - Bilingual (Spanish) proficiency—highly valued for communicating with claimants, employers, or vendors, but not required. Benefits - 4 weeks paid time off that accrues throughout the year in accordance with company policy. - 10 paid holidays in your first year. - Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance. - Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP). - Career growth: Internal training and advancement opportunities. - Culture: A supportive, team-based work environment. Compensation & Compliance The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay. Visa Sponsorship CCMSI does not provide visa sponsorship for this position. ADA Accommodations CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. Equal Opportunity Employer CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws. Our Core Values - Lead with transparency: We build trust by being open and listening intently in every interaction. - Perform with integrity: We choose the right path, even when it is hard. - Chase excellence: We set the bar high and measure our success. What gets measured gets done. - Own the outcome: Every employee is an owner, treating every claim, every decision, and every result as our own. - Win together: Our greatest victories come when our clients succeed.