Role Description We are seeking a dedicated Casualty Claims Handler to join our team. In this role, you will be responsible for investigating Employers' Liability and Public Liability insurance claims to determine the extent of liability on behalf of our clients. This involves assessing damages to people and property, communicating with third parties, and determining the appropriate settlement amounts. If you have a keen eye for detail, excellent communication skills, and a passion for delivering exceptional service, we encourage you to apply. How you'll make an impact: - Review claims on our in-house system, ensuring compliance with product standards, verifying policy coverage, and allocating appropriate codes and reserves. - Conduct liability enquiries using the most suitable methods, including phone calls, correspondence, or field visits, in line with the Adjuster’s Manual. - Evaluate claim quantum by gathering relevant evidence and adjusting reserves in accordance with Gallagher Bassett’s realistic reserving philosophy. - Clearly explain liability decisions and negotiate settlements within your authority level, where applicable. - Respond promptly and courteously to all written and phone enquiries. - Regularly review claims using the diary system to ensure accurate reserves and timely claim closures. - Build and maintain strong relationships with clients by providing friendly and efficient service. - Liaise with and manage solicitors to ensure cases are handled effectively and not abandoned. Qualifications - Previous personal injury, employers, and public liability claims handling experience. - Proven ability to verify and analyse coverage for adjuster-level claims with moderate supervision. - Strong investigative skills to establish facts, build rapport with involved parties, and support claims strategies. - Experience in determining liability/compensability for adjuster-level claims. - Familiarity with the litigation process and ability to ensure quality and timely carrier reporting. - Excellent communication and negotiation skills, with a customer-focused approach. - Eligible to work in the UK. Requirements - Please be advised that, due to the nature of this role and the type of clients we serve, an enhanced external background check is a requisite part of our recruitment process. Further information regarding this procedure will be provided during the recruitment process. Benefits - Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days. - Defined contribution pension scheme, which Gallagher will also contribute to. - Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x. - Income protection, we’ll cover up to 50% of your annual income, with options to top up. - Health cash plan or Private medical insurance. - Three fully paid volunteering days per year. - Employee Stock Purchase plan, offering company shares at a discount. - Share incentive plan, HMRC approved, tax effective, stock purchase plan. - Critical illness cover. - Discounted gym membership, with over 3,000 gyms nationally. - Season ticket loan. - Access to a discounted voucher portal to save money on your weekly shop or next big purchase. - Emergency back-up family care. - And many more…

Title: Claim Specialist - Commercial Liability Location: Houston United States Job Description: At FCCI, our people make the difference. Our teammates are committed to upholding FCCI's long-standing traditions of building relationships, serving others and giving back to the community. Come join us and make a difference! Currently seeking an experienced commercial Claim Specialist to provide quality, cost efficient, and timely investigation of liability claims. Responsibilities include maintaining an inventory of claims handled within departmental guidelines, following best practices policies and procedures and budgetary guidelines, field investigations, negotiating limited settlements, setting reserves, attending mediations, and documenting all file activity. Litigation experience is required. This position can be a remote position if located in Texas outside of the DFW Metroplex and will support the Southwest Region claims, supporting the state of Texas and other surrounding states. In exchange for your talents, FCCI offers competitive salaries and an excellent benefits package which includes: - Flexible Work Environment - Paid Family Leave - Competitive PTO & Holidays - Recognition & Bonus Programs - Medical, Vision, Dental & Life Insurance - Employee Referral Bonus - Paid Volunteer Time - 401(k) Match & Profit-Sharing The salary range for this position is $91,389-$140,737 annually. This salary range is an estimate and the actual salary will vary based on applicant's education, experience, knowledge, skills, and abilities. We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. Please apply via our website at www.fcci-group.com. Drug Free Workplace (*Pre-employment drug screen is conducted for all positions)

Role Description Are you motivated by helping people through moments that matter while delivering excellent service behind the scenes? MEM Insurance is seeking a Medical‑Only Claims Representative to join our Claims team. In this role, you will manage a caseload of workers’ compensation medical‑only claims, ensuring timely, compliant, and thoughtful handling from first notice through closure. You will play a critical role in coordinating quality medical care, maintaining accurate claim documentation, and collaborating with internal partners to deliver positive outcomes for injured workers, policyholders, and our organization. At MEM, we believe strong claims handling is built on teamwork, accountability, and continuous learning. This position offers the opportunity to grow your claims expertise while being supported by a collaborative culture that values both our customers and our employees. Essential Duties and Responsibilities - Manage a caseload of medical‑only workers’ compensation claims, ensuring compliance with applicable state regulations and MEM guidelines. - Investigate assigned claims for coverage, document coverage analyses, and promptly notify the appropriate teams of any potential issues requiring further review. - Oversee the medical aspects of each claim to support quality, appropriate, and cost‑effective care, including coordination with network providers, Utilization Management, and Nurse Case Management when appropriate. - Review and process medical bills accurately and timely while maintaining complete and well‑documented claim files. - Identify claims that involve increased complexity, potential compensability issues, subrogation, fraud, or Medicare exposure, and escalate or refer those claims to the appropriate internal partners. - Establish, maintain, and adjust claim reserves in a timely and well‑documented manner that reflects current claim exposure and corporate standards. - Identify and investigate potential third‑party liability and document subrogation opportunities to support recovery efforts. - Maintain accurate system data and file documentation to support regulatory compliance, reporting requirements, and data integrity. - Collaborate closely with internal teams across MEM, including Underwriting, Premium Consultation, Safety & Risk Services, and Corporate Claims, to support effective claim outcomes. - Communicate claim status clearly and professionally to policyholders, producers, and internal stakeholders, responding promptly to questions, concerns, or service needs. - Manage workload effectively to meet productivity and service standards, prioritizing tasks to move claims toward timely resolution. - Participate in ongoing training, legal updates, and state‑specific education to remain current on workers’ compensation laws and industry best practices. - Serve as a resource and support to teammates, contributing to a positive, collaborative team environment. Qualifications - High School diploma or equivalent required - Bachelor’s degree preferred - Associate in Claims (AIC) or other insurance designation preferred - Valid driver’s license required - One (1) or more years of experience in a customer service environment, with some exposure to medical terminology Benefits - Health Plans: Medical, Dental, and Vision, including fertility benefits, fully paid preventative care, and adult orthodontia. - Annual Performance Based Bonus - Employer-Paid Life and Disability Benefits: Life Insurance (3x base salary), AD&D, Short and Long-term Disability. - Wellness and Recognition Program: Employer-paid incentives for employees and spouses. - Flexible Spending Account and Dependent Care options - Health Savings Account: Generous employer contribution. - Generous PTO, 11 Holidays + 4 Early Releases, 16 Hours Volunteer Time Off, 20 Days Paid Parental Leave, Marriage, Bereavement, and Jury Duty leave. - Employee Assistance Programs - 401k Retirement Plan: Employer match and profit sharing. - Adoption Assistance and Tuition Assistance

Role Description To evaluate auto claims involving injured parties and manage first party medical treatment to determine eligibility under a personal injury protection and/or medical payment benefits. - Reviews claims to determine the nature of the medical loss and provides explanation of coverage. - Researches policy contract and interprets policy language to make coverage decisions based on 1st party medical coverage. - Assesses medical treatment, evaluates medical bills, and initiates or reviews potential fraud investigations. - Interprets medical records regarding injuries and addresses ongoing and continuous treatment for claimant. - Identifies claim exposures and establishes reserves or adjusts reserves accordingly on assigned files. - Ensures claim files are properly documented and correctly coded based on the policy. - Documents all claim activity and workflow accurately throughout the life of the claim in accordance with standard operating procedures. - Provides effective and timely communication to client, claimants, medical providers, attorney offices, and vendors. - Negotiates resolution of claims and makes payments within authority. - Performs other duties as assigned. Qualifications - Bachelor's degree from an accredited college or university preferred. - State adjuster licenses required. - Three (3) years of Personal Injury Protection (PIP), medical payment and/or workers compensation or equivalent combination of education and experience; nursing experience a plus. - Knowledge of medical terminology and appropriate application of deductibles and limits. - Familiarity with Bodily Injury (BI)/Casualty adjusting. - Oral and written communication skills. - PC literate, including Microsoft Office products. - Organizational skills required. Requirements - Physical: Computer keyboarding. - Auditory/visual: Hearing, vision and talking. - Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines. Benefits - Medical, dental, vision. - 401k and matching. - PTO. - Disability and life insurance. - Employee assistance. - Flexible spending or health savings account. - Other additional voluntary benefits.