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At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.
Litigated Commercial Auto Claim Adjuster
Location
Texas
Posted
27 days ago
Salary
$77K - $87K / year
Seniority
Mid Level
Job Description
Litigated Commercial Auto Claim Adjuster
CCMSI
Role Description The Multi-Line Claim Consultant is responsible for the investigation and adjustment of assigned multi-line claims, including national accounts commercial auto claims with a heavy litigation component. The Multi-Line Claim Consultant manages complex claims with a high degree of autonomy while ensuring compliance with CCMSI claim handling standards, client-specific instructions, and applicable state laws. This role plays a critical part in delivering high-quality claim outcomes as perceived by CCMSI clients and may serve as an advanced position for consideration of future growth into more senior claim roles. This is a true liability adjuster role responsible for managing claims from start to finish (cradle to grave), not an HR or consulting position. Responsibilities - Investigate, evaluate, and adjust assigned multi-line claims in accordance with corporate claim handling standards, client-specific instructions, and applicable state laws. - Establish reserves and provide reserve recommendations within authorized authority levels. - Review, approve, and provide oversight of medical, legal, damage estimates, and miscellaneous invoices to ensure accuracy, reasonableness, and claim-related necessity. - Negotiate disputed bills and invoices to achieve appropriate resolution. - Authorize and issue claim payments in accordance with CCMSI procedures, industry standards, and established payment authority. - Negotiate settlements in accordance with corporate claim standards, client instructions, and state regulations. - Assist in the selection, referral, and oversight of outside vendors including legal counsel, surveillance, and case management. - Assess, monitor, and pursue subrogation opportunities through resolution. - Maintain accurate and timely claim documentation, diary management, payments, and reserves within the claim system. - Prepare claim status reports, payment summaries, and reserve analyses as requested. - Compute disability rates in accordance with applicable state laws. - Coordinate effective and timely communication with clients, claimants, attorneys, and other involved parties throughout the claim lifecycle. - Provide notices of qualifying claims to excess or reinsurance carriers. - Handle complex and litigated multi-line claims with minimal supervision. - Attend and participate in hearings, mediations, and informal legal conferences as appropriate. - Conduct claim reviews or training sessions for designated clients when requested. - Ensure full compliance with corporate claim handling standards and special client handling instructions. Qualifications - Current adjuster license in home state. - Litigation experience handling multi-line or commercial auto claims. - Minimum of 5 years of multi-line claim handling experience. - Experience managing complex claims with high exposure and legal involvement. - Strong analytical, negotiation, and decision-making skills. - Excellent verbal and written communication skills. - Ability to work independently with strong organizational and time management skills. - Proficiency with Microsoft Office applications. - Reliable, predictable attendance during assigned client service hours. Requirements - Prior TPA experience handling commercial trucking or transportation accounts (Nice to Have). - NY and/or CA adjuster licenses (Nice to Have). - Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required (Nice to Have). Benefits - 4 weeks paid time off that accrues throughout the year in accordance with company policy + 10 paid holidays in your first year. - Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance. - Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP). - Career growth: Internal training and advancement opportunities. - Culture: A supportive, team-based work environment.
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