Calabrio

Role Description We are seeking a Principal Software Engineer to lead the architecture and development of our Platform and Identity or Business Intelligence and data platform teams. This role requires deep expertise in AWS, full stack Java and Python development, data management, identity standards, and a proven track record of building enterprise-scale software as a service solutions. As a Principal Engineer, you will be a technical leader and strategic advisor, driving architectural decisions that impact millions of users globally. Candidate must be located in Ontario or British Columbia. What you'll be doing: - Architect and develop large-scale, mission-critical platform services for millions of users across the globe, leveraging AWS native technologies including Lambda, ECS/EKS, Athena, RDS, Redshift, Glue, and S3 using common Java and Python frameworks and libraries. - Build and maintain sophisticated back-end services and related front-end applications using Java, Python, React, and related modern web technologies. - Develop and maintain Identity and Platform related REST APIs with event-driven architectures to enable seamless integration between platform services, analytics tools, and customer-facing applications. - Lead the design and implementation of robust data pipelines, data lakes, and data warehouses using modern architectures (Iceberg, Parquet, columnar formats) to support real-time and batch analytics at scale. - Drive technical strategy and architectural decisions for the Platform, including query optimization, performance tuning, and cost optimization across AWS services. - Design and implement efficient data storage solutions across relational databases (SQL Server, Redshift, PostgreSQL) and non-relational databases (DynamoDB, S3), ensuring optimal performance and cost-efficiency. - Serve as the technical lead and mentor for engineering teams, conducting architecture reviews, code reviews, and providing guidance on complex technical challenges. - Collaborate with cross-functional teams including data engineers, analytics engineers, product managers, and DevOps to deliver innovative Platform, Identity and BI solutions that drive business value. - Champion engineering excellence by establishing best practices, design patterns, and coding standards for data-intensive applications. - Evaluate and integrate emerging AWS services and open-source technologies to continuously improve platform capabilities and developer productivity. - Troubleshoot and resolve complex performance issues in distributed data systems, optimizing query performance, data processing workflows, and infrastructure costs. - Participate in strategic planning and roadmap development, translating business requirements into scalable technical solutions. - Contribute to the team on-call rotation, providing expert-level support for production environments and mentoring team members on incident response. Qualifications - 10+ years of professional experience in software development, with at least 5 years focused on service-based architectures, business intelligence, or identity and application platforms in enterprise SaaS environments. - Deep expertise in AWS data and analytics services including Athena, Redshift, Glue, S3, QuickSight, Lake Formation, with hands-on experience architecting and operating production workloads. - Advanced proficiency in Python for backend services, data processing, or ETL/ELT development, with strong knowledge of frameworks such as FastAPI, Flask, or similar. - Similar proficiency with Java for backend services using Spring Boot or other similar frameworks. - Experience with Identity management standards including SAML, OIDC and related platforms and architectural patterns. - Expert-level SQL skills including complex query optimization, window functions, CTEs, and performance tuning across multiple database engines (Redshift, PostgreSQL, Athena). - Strong full-stack development capabilities with proficiency in React, JavaScript/TypeScript, and modern front-end frameworks for building application UIs and/or analytics dashboards and data visualization interfaces. - Strong, in-depth experience with AI coding assistants such as GitHub Copilot, Cursor, and Windsurf to accelerate development and improve code quality. - Experience with both relational databases (Redshift, PostgreSQL, SQL Server, Aurora) and non-relational databases (DynamoDB, OpenSearch, DocumentDB). - Demonstrated ability to design and implement scalable event-driven architectures (Lambda, EventBridge, SQS, SNS), and microservices patterns. - Experience with AWS CDK (Cloud Development Kit) or CloudFormation/Terraform for infrastructure-as-code and automated deployment pipelines. - Proven track record of leading technical initiatives, mentoring senior engineers, and driving architectural decisions in complex distributed systems. - Experience with CI/CD pipelines, automated testing frameworks (pytest, Playwright), and DevOps tools (e.g. Datadog, Dynatrace) and practices for SAAS platforms. - Excellent problem-solving skills with the ability to troubleshoot complex issues in large-scale, distributed data systems. - Strong understanding of software development lifecycle (SDLC), Agile methodology, and experience leading technical teams through the full development lifecycle. - Outstanding communication skills with the ability to articulate complex technical concepts to both technical and non-technical stakeholders. - Adaptable with the ability to switch technical stacks and domains to respond to changing customer and business needs while maintaining strategic focus. Preferred Qualifications - Experience integrating applications with common Identity and Access Management platforms and tools (e.g. Ping, Auth0, Okta) in a multi-tenant enterprise SAAS solution. - Experience with Apache Iceberg, Parquet, or similar columnar formats and modern data lake architectures. - Understanding of data modelling techniques for both OLTP and OLAP workloads, including dimensional modelling, star/snowflake schemas, and denormalization strategies. - Familiarity with machine learning workflows and integration of ML models into data pipelines. - Experience with real-time streaming data processing using Kinesis, Kafka, or similar technologies. - Contributions to open-source projects or technical thought leadership (blog posts, conference talks, patents). - Experience with multi-cloud or hybrid cloud architectures. Benefits - Global team recognized for their passion and innovation. - Innovative product culture and project exposure. - Training and development from industry-leading experts. - Cutting edge benefit programs that include: medical and dental insurance, disability and life insurance, flexible PTO, paid holidays and parental leave, and more. - Market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Starting rate of pay for this salaried position is targeted at $120,000.

Role Description The Senior Manager, Billings & Revenue FP&A will lead the financial planning and analysis of the Company’s recurring revenue base, with primary focus on Annual Recurring Revenue (ARR) and billings. This is an Individual Contributor role that is integral to the overall topline forecasting process. - Lead the analysis, review, and reporting of Annual Recurring Revenue (ARR), including the reconciliation of ARR to recurring revenue to ensure consistency and accuracy across reporting. - Partner closely with the accounting team to evaluate actual billings against budget and plan and to explain key variances. - Review and validate the billings detail supporting ARR to confirm it is accurate, complete, and appropriate for use as a basis for forecasting. - Support the overall topline forecasting process across revenue and billings. - Prepare and present monthly ARR, billings, and recurring revenue results and KPIs to senior business leaders. - Analyze Net Revenue Retention (NRR) and Gross Revenue Retention (GRR), partnering with the business to understand the drivers of recurring revenue movement. - Serve as a primary FP&A contact for ARR and billings matters, collaborating across Finance, Accounting, and the broader business to align reporting and forecasting assumptions. - Evaluate and implement process improvements across ARR and billings reporting, and complete various ad hoc analyses as required. Qualifications - Bachelor’s degree with a concentration in Finance or Accounting or the equivalent years of work experience. - Minimum of 8 years of experience in finance or accounting. - Must have held a similar role focused on billings and recurring revenue, with hands-on expertise in ARR and SaaS/subscription financial metrics. - Advanced skills in Excel. - Effective at interacting with a range of audiences including Senior Leaders. - Exceptional interpersonal, oral and written communications abilities. - Strong collaboration skills with the ability to influence and work effectively in a matrix environment to solicit support and resolve conflicts. - Strong analytical skills with the ability to collect, interpret, and analyze data which will be reported to multiple internal sources. Requirements - Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations. Preferred Requirements - Experience with Oracle and Salesforce. - An advanced degree in a related field. Benefits - Global team recognized for their passion and innovation. - Innovative product culture and project exposure. - Training and development from industry-leading experts. - Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more. - Market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Base salary will be starting at $123,000.

Role Description The Technical Accounting Manager will be responsible for managing complex accounting projects, overseeing operational accounting processes, and ensuring the organization complies with all financial reporting standards. This role will focus on enhancing operational efficiency and effectiveness, aligning financial reporting and accounting practices with business operations, and leading the implementation of accounting-related operational improvements. Key Responsibilities: - Technical Accounting: - Participate in technical accounting projects, ensuring adherence to U.S. GAAP or IFRS, including the research and implementation of new accounting standards. - Provide direction on complex accounting topics such as revenue recognition, lease accounting, commissions, business combinations, and consolidations. - Oversee and refine accounting policies, ensuring they align with both financial and operational goals. - Serve as the subject matter expert (SME) for all technical accounting matters, providing support to operational teams to ensure accounting transactions are accurate and compliant. - Operational: - Work closely with the operations team to understand business processes and identify opportunities to streamline accounting functions and improve operational efficiency. - Collaborate with operational teams to ensure seamless integration between accounting systems and operational workflows. - Evaluate existing operational processes and recommend solutions to enhance financial reporting, forecasting, and budgeting processes from an operational standpoint. - Ensure timely and accurate financial reporting of operational activities, driving transparency between financial and operational performance. - Special Projects: - Manage special projects related to operational improvements, systems upgrades, and finance transformations. - Collaborate with cross-functional teams (e.g., operations, IT, legal) to define and execute the scope of projects, ensuring alignment with organizational goals. - System implementations or upgrades, ensuring that operational needs are considered in accounting system design and functionality. - Guidance & Reporting: - Prepare and present annual financial statements in accordance with US GAAP and applicable statutory requirements. - Monitor and report on key financial performance metrics and progress on special projects. - Ensure compliance with regulations and internal controls related to financial reporting. Qualifications - Bachelor’s degree in Accounting, Finance, or related field (CPA, CA, or equivalent professional certification required). - Minimum of 5+ years of experience in technical accounting. - Strong knowledge of U.S. GAAP, IFRS, and experience in accounting for complex transactions. - Proven experience driving operational improvements, including process automation, system enhancements, and cross-functional initiatives. - Experience with financial systems (ERP, BI tools) and operational system integrations. - Strong problem-solving skills and the ability to translate operational challenges into actionable accounting solutions. - Exceptional communication skills, with the ability to work across all levels of the organization and explain complex financial concepts to non-financial stakeholders. - Strong project management skills, with the ability to lead multiple projects and deliver results on time and within scope. Benefits - Global team recognized for their passion and innovation. - Innovative product culture and project exposure. - Training and development from industry-leading experts. - Cutting edge benefit programs that include: - 401(k) with company matching. - Medical, dental, and vision insurance. - Disability and life insurance. - Flexible PTO. - Paid holidays and parental leave. - Tuition reimbursement and more. - Market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Base salary will be starting at $102,000.

Role Description We're growing and looking to bring on an experienced Team Lead, Mid-Market Account Executive to drive revenue, mentor a team of sellers, and spearhead new business development for Verint, with a focus on strategic SMB and enterprise sales. You will be at the forefront of our expansion efforts, not only closing high-value deals yourself but also elevating the performance of those around you. This is a great opportunity to sell the intrinsic value of our software solutions while helping shape how the team does the same. What You'll Be Doing (Key Responsibilities): - Lead by example, build and execute a strategic sales plan while coaching prospecting, pipeline development, and closing techniques - Own the full sales cycle end-to-end: qualifying leads, nurturing prospects, and closing deals, while partnering closely with presales and cross-functional teams - Serve as a senior point of contact for key decision-makers, articulating the transformative value of Verint's solutions and how they enhance customer experience - Provide guidance and best practices to Mid Market AEs on sales methodology, deal strategy, and stakeholder engagement - Develop and share market intelligence on prospects, competitors, and industry trends to inform both individual deals and broader team strategy - Collaborate with marketing to capitalize on campaigns, product launches, and promotions, and help the team do the same effectively - Drive regional sales planning, including pipeline development, forecasting, and territory management - Meet or exceed personal quota while contributing to overall team attainment - Act as a feedback loop between the field and leadership, surfacing insights that improve process, messaging, and go-to-market strategy Qualifications - 4+ years of experience selling complex B2B software, with at least 1–2 years in a senior or informal leadership capacity - Proven track record of consistent quota overachievement across multiple years - Experience mentoring, coaching, or leading peers in a sales environment - Strong command of sales tools including Outreach, Sales Navigator, and ZoomInfo - Demonstrated success using a consultative approach with C-suite and VP-level stakeholders, particularly technical buyers - Deep proficiency with MEDDPICC (or MEDDDPIC) to qualify and drive deals to close - Excellent negotiation, communication, and presentation skills - Highly collaborative, accountable, and driven to win - both individually and as part of a team Benefits - Global team recognized for their passion and innovation - Innovative product culture and project exposure - Training and development from industry-leading experts - Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more - Market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Base salary will be starting at $92,000. Company Description Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent. What we value most…workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity. Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio’s application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing recruiting3@calabrio.com. An applicant requesting accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant’s requested accommodation with those individuals who have a specific need to know such information. Ready for Exponential Career Opportunities? Apply now.

Role Description We're growing and we're looking to bring on an experienced SMB Account Executive to drive revenue and hunt new business for Verint, with a focus on strategic enterprise sales. You will be at the forefront of our efforts to expand our growing business. Challenge yourself by selling the intrinsic value of software solutions to prospects and customers. The primary responsibility will be to prospect, manage, and close a pipeline of opportunities, while working closely with other resources and presales teams. Your role will be dynamic and impactful, where you'll not just sell software but champion a solution that redefines how businesses connect with their customers. If you're passionate about technology and eager to make a difference, Verint is the place for you! Key Responsibilities - Hit the ground running by crafting and executing a strategic sales plan, diving into a pool of prospects and developing solid relationships that lead to fruitful business opportunities. - Actively manage the full sales cycle—qualifying leads, nurturing prospects, and closing deals—while working closely with our top-notch presales team. - Engage deeply with key decision-makers, ensuring they understand the transformative power of our solutions, and how they can leverage Calabrio to enhance their customer experience. - Leverage your creativity and insight to develop strategies that resonate well in the marketplace, driving demand and interest in our offerings. - Collaborate seamlessly with marketing to capitalize on campaigns, product launches, and promotions that resonate with your target audience. - Create and execute a regional sales plan including prospecting, developing pipeline and closing opportunities. - Qualify and manage leads through the full sales cycle. - Develop and maintain strong relationships with key decision makers. - Support and leverage field marketing, product launches, product promotions, and other lead or sales generating programs. - Effectively gather intelligence on markets, prospects, and competition using various resources. - Meet or exceed quota expectations. Qualifications - 2+ years’ experience selling complex B2B software product(s). - Excellent negotiation, communication and presentation skills. - Experience in prospecting, and leveraging tools like Outreach, Sales Navigator, and ZoomInfo. - Demonstrated success using a consultative approach with key business and technical executives, especially technical CXOs, and VPs. - Consistent history of overachievement, with demonstrated success of multi-year quota achievement. - An accountable team player with a tenacious drive to win. - A college or university degree; technical disciplines or backgrounds are preferred. - Experience with MEDDDPIC used to Drive Business Outcomes with your customers and Prospects. Benefits - Global team recognized for their passion for innovation. - Innovative product culture and project exposure. - Training and development from industry-leading experts. - Cutting edge benefit programs that include: 401(k) & matching; Medical, Dental, Vision Insurance; Disability & Life Insurance; Flextime Off, Paid Holidays, & Parental Leave; Tuition Reimbursement. - Market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Starting rate of pay for this salaried position is targeted at $70,000 annually.

Role Description Integral part of the Financial Planning and Analysis team. Responsibilities include: - Financial planning and analysis on a corporate level - Budgeting, forecasting, financial statements reporting, review and analysis - Chart of accounts management - Internal reporting structures and key performance metrics reporting and analysis on a corporate level Principal Duties and Essential Responsibilities: - Responsible for IT, Facilities, HR, and Legal budget/forecast preparation - Analyze and manage departmental results, budgets, and forecasts - Maintain and manage the chart of accounts - Assist in preparing annual budgets and monthly forecasts - Provide insightful financial analyses to support strategic decision-making - Develop strong partnerships with business finance and regional accounting teams to ensure corporate budgeting, forecasting, and expense management requirements are met - Prepare ad hoc reports and analyses as needed - Maintain a strong understanding of accruals and prepaid expenses, ensuring accurate financial reporting Qualifications - Bachelor’s degree in finance or accounting required; CPA and/or MBA desirable - 3 to 5 years of finance or accounting experience, preferably accounting experience; Big 4 experience a plus - Demonstrate a strong grasp of operating expenses (OPEX) and related financial analysis and reporting processes - Advanced skills in Excel - Knowledge of financial applications, ERP applications and/or planning applications desirable Requirements - Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations Benefits - Global team recognized for their passion and innovation - Innovative product culture and project exposure - Training and development from industry-leading experts - Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more - Market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications - Starting rate of pay for this salaried position is targeted at $90,000

Role Description The Senior Financial Analyst will be responsible for overseeing financial support for several business functions within the organization. Areas of focus include: - Financial reporting and analysis of global expenses - Preparation and presentation of monthly financial results to relevant budget owners - Coordination with the business and accounting teams - Preparation and management of key monthly financial documentation and processes - Key performance metrics reporting Principal Duties and Essential Responsibilities: - Manage the preparation of required monthly presentations of financial results and KPI’s for the appropriate business leaders. - Serve as primary FP&A contact for Senior Leaders of the Company, including management of the annual budget and monthly forecast process for each function. - Drive financial analysis and forecasting, which includes analysis of actual financial and operational results at individual budget level and regular meetings with budget owners to discuss results. - Evaluate areas for process improvement and manage the implementation of those improvements. - Assist with evaluating operations and financial modeling to support strategic goals. - Review monthly actual financial results during the close process to ensure accuracy. - Complete various ad hoc analyses as required. Qualifications - Bachelor’s degree with a concentration in Accounting or Finance or the equivalent years of work experience - Minimum of 6 years of experience in finance or accounting - Minimum of 4 years of progressive management experience - Advanced skills in Excel - Effective at interacting with a range of audiences including Senior Leaders - Exceptional interpersonal, oral and written communications abilities - Strong collaboration skills with the ability to influence and work effectively in a matrix environment to solicit support and resolve conflicts - Strong analytical skills with the ability to collect, interpret, and analyze data which will be reported to multiple internal sources - Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations Requirements - Experience with Oracle and Hyperion - An advanced degree in a related field Benefits - Global team recognized for their passion and innovation - Innovative product culture and project exposure - Training and development from industry-leading experts - Cutting edge benefit programs that include: - 401(k) with company matching - Medical, dental, and vision insurance - Disability and life insurance - Flexible PTO - Paid holidays and parental leave - Tuition reimbursement and more - Market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Starting rate of pay for this salaried position is targeted at $100,000.

Role Description We're growing and we're looking to bring on an experienced SMB Account Executive to drive revenue and hunt new business for Verint, with a focus on strategic enterprise sales. You will be at the forefront of our efforts to expand our growing business. Challenge yourself by selling the intrinsic value of software solutions to prospects and customers. The primary responsibility will be to prospect, manage, and close a pipeline of opportunities, while working closely with other resources and presales teams. Your role will be dynamic and impactful, where you'll not just sell software but champion a solution that redefines how businesses connect with their customers. If you're passionate about technology and eager to make a difference, Verint is the place for you! Qualifications - 2+ years’ experience selling complex B2B software product(s) - Excellent negotiation, communication and presentation skills - Experience in prospecting, and leveraging tools like Outreach, Sales Navigator, and ZoomInfo - Demonstrated success using a consultative approach with key business and technical executives, especially technical CXOs, and VPs - Consistent history of overachievement, with demonstrated success of multi-year quota achievement - An accountable team player with a tenacious drive to win - A college or university degree; technical disciplines or backgrounds are preferred - Experience with MEDDDPIC used to Drive Business Outcomes with your customers and Prospects Requirements - Hit the ground running by crafting and executing a strategic sales plan, diving into a pool of prospects and developing solid relationships that lead to fruitful business opportunities - Actively manage the full sales cycle—qualifying leads, nurturing prospects, and closing deals—while working closely with our top-notch presales team - Engage deeply with key decision-makers, ensuring they understand the transformative power of our solutions, and how they can leverage Calabrio to enhance their customer experience - Leverage your creativity and insight to develop strategies that resonate well in the marketplace, driving demand and interest in our offerings - Collaborate seamlessly with marketing to capitalize on campaigns, product launches, and promotions that resonate with your target audience - Create and execute a regional sales plan including prospecting, developing pipeline and closing opportunities - Qualify and manage leads through the full sales cycle - Develop and maintain strong relationships with key decision makers - Support and leverage field marketing, product launches, product promotions, and other lead or sales generating programs - Effectively gather intelligence on markets, prospects, and competition using various resources - Meet or exceed quota expectations Benefits - Global team recognized for their passion for innovation - Innovative product culture and project exposure - Training and development from industry-leading experts - Cutting edge benefit programs that include: 401(k) & matching; Medical, Dental, Vision Insurance; Disability & Life Insurance; Flextime Off, Paid Holidays, & Parental Leave; Tuition Reimbursement - Market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Starting rate of pay for this salaried position is targeted at $70,000 annually

Role Description Integral part of the Financial Planning and Analysis team. Responsibilities include: - Financial planning and analysis on a corporate level - Budgeting, forecasting, financial statements reporting, review and analysis - Chart of accounts management - Internal reporting structures and key performance metrics reporting and analysis on a corporate level Principal Duties and Essential Responsibilities: - Responsible for IT, Facilities, HR and Legal budget/forecast application preparation - Analyzing and managing departmental results, budgets and forecasts - Responsible for chart of account maintenance - Assist in preparing annual budgets and monthly forecasts - Provide insightful financial analyses that help drive strategic decisions - Work closely with and develop strong interfaces with the business finance and regional accounting teams to ensure that budgeting, forecasting, and expense management requirements are met on a corporate level - Prepare ad hoc reports as required Qualifications - Bachelor’s degree in finance or accounting required; CPA and/or MBA desirable - 3 to 5 years of finance or accounting experience, preferably accounting experience; Big 4 experience a plus - Advanced skills in Excel - Knowledge of financial applications, ERP applications and/or planning applications desirable Requirements - Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations Benefits - Global team recognized for their passion and innovation - Innovative product culture and project exposure - Training and development from industry-leading experts - Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more - Market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications - Starting rate of pay for this salaried position is targeted at $90,000

Role Description We are seeking a Principal Software Engineer to lead the architecture and development of our next-generation Business Intelligence and data platform. This role requires deep expertise in AWS, data management, full-stack development capabilities, and a proven track record of building enterprise-scale analytics solutions. As a Principal Engineer, you will be a technical leader and strategic advisor, driving architectural decisions that impact millions of users globally. Candidate must be located in Ontario or British Columbia. What you'll be doing: - Architect and develop large-scale, mission-critical BI and data platform solutions serving millions of users across the globe, leveraging AWS native technologies including Athena, Redshift, Glue, QuickSight, and S3. - Lead the design and implementation of robust data pipelines, data lakes, and data warehouses using modern architectures (Iceberg, Parquet, columnar formats) to support real-time and batch analytics at scale. - Drive technical strategy and architectural decisions for the BI platform, including data modeling, query optimization, performance tuning, and cost optimization across AWS services. - Build and maintain sophisticated back-end services, ETL/ELT workflows, and front-end analytics applications using Python, SQL, React, and modern web technologies. - Design and implement efficient data storage solutions across relational databases (Redshift, PostgreSQL) and non-relational databases (DynamoDB, S3), ensuring optimal performance and cost-efficiency. - Develop and maintain REST APIs and event-driven architectures to enable seamless integration between data services, analytics tools, and customer-facing applications. - Serve as the technical lead and mentor for engineering teams, conducting architecture reviews, code reviews, and providing guidance on complex technical challenges. - Collaborate with cross-functional teams including data engineers, analytics engineers, product managers, and DevOps to deliver innovative BI solutions that drive business value. - Champion engineering excellence by establishing best practices, design patterns, and coding standards for data-intensive applications. - Lead Agile ceremonies, drive sprint planning, and ensure timely delivery of high-quality software solutions while maintaining technical debt at manageable levels. - Evaluate and integrate emerging AWS services and open-source technologies to continuously improve platform capabilities and developer productivity. - Troubleshoot and resolve complex performance issues in distributed data systems, optimizing query performance, data processing workflows, and infrastructure costs. - Participate in strategic planning and roadmap development, translating business requirements into scalable technical solutions. - Contribute to the team on-call rotation, providing expert-level support for production environments and mentoring team members on incident response. Qualifications - 10+ years of professional experience in software development, with at least 5 years focused on data engineering, business intelligence, or analytics platforms in enterprise SaaS environments. - Deep expertise in AWS data and analytics services including Athena, Redshift, Glue, S3, QuickSight, Lake Formation, with hands-on experience architecting and operating production workloads. - Advanced proficiency in Python for data processing, ETL/ELT development, and backend services, with strong knowledge of frameworks such as FastAPI, Flask, or similar. - Expert-level SQL skills including complex query optimization, window functions, CTEs, and performance tuning across multiple database engines (Redshift, PostgreSQL, Athena). - Strong full-stack development capabilities with proficiency in React, JavaScript/TypeScript, and modern front-end frameworks for building analytics dashboards and data visualization interfaces. - Proven experience with Apache Iceberg, Parquet, or similar columnar formats and modern data lake architectures. - Deep understanding of data modeling techniques for both OLTP and OLAP workloads, including dimensional modeling, star/snowflake schemas, and denormalization strategies. - Strong, in-depth experience with AI coding assistants such as GitHub Copilot, Cursor, and Windsurf to accelerate development and improve code quality. - Experience with both relational databases (Redshift, PostgreSQL, Aurora) and non-relational databases (DynamoDB, OpenSearch, DocumentDB). - Demonstrated ability to design and implement scalable REST APIs, event-driven architectures (Lambda, EventBridge, SQS, SNS), and microservices patterns. - Experience with AWS CDK (Cloud Development Kit) or CloudFormation/Terraform for infrastructure-as-code and automated deployment pipelines. - Strong background in data pipeline orchestration using AWS Step Functions, Glue workflows, or similar tools. - Proven track record of leading technical initiatives, mentoring senior engineers, and driving architectural decisions in complex distributed systems. - Experience with CI/CD pipelines, automated testing frameworks (pytest, Playwright), and DevOps practices for data platforms. - Excellent problem-solving skills with the ability to troubleshoot complex issues in large-scale, distributed data systems. - Strong understanding of software development lifecycle (SDLC), Agile methodology, and experience leading technical teams through the full development lifecycle. - Outstanding communication skills with the ability to articulate complex technical concepts to both technical and non-technical stakeholders. - Adaptable with the ability to switch technical stacks and domains to respond to changing customer and business needs while maintaining strategic focus. Preferred Qualifications - Experience with QuickSight embedding, dashboard development, and custom analytics solutions. - Knowledge of data governance, security, and compliance requirements (GDPR, SOC2, etc.) in multi-tenant SaaS environments. - Familiarity with machine learning workflows and integration of ML models into data pipelines. - Experience with real-time streaming data processing using Kinesis, Kafka, or similar technologies. - Contributions to open-source projects or technical thought leadership (blog posts, conference talks, patents). - Experience with multi-cloud or hybrid cloud architectures. Benefits - Global team recognized for their passion and innovation. - Innovative product culture and project exposure. - Training and development from industry-leading experts. - Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more. - Market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Starting rate of pay for this salaried position is targeted at $120,000.