Calabrio

Role Description We're growing and we're looking to bring on an experienced SMB Account Executive to drive revenue and hunt new business for Verint, with a focus on strategic enterprise sales. You will be at the forefront of our efforts to expand our growing business. Challenge yourself by selling the intrinsic value of software solutions to prospects and customers. The primary responsibility will be to prospect, manage, and close a pipeline of opportunities, while working closely with other resources and presales teams. Your role will be dynamic and impactful, where you'll not just sell software but champion a solution that redefines how businesses connect with their customers. If you're passionate about technology and eager to make a difference, Verint is the place for you! Qualifications - 2+ years’ experience selling complex B2B software product(s) - Excellent negotiation, communication and presentation skills - Experience in prospecting, and leveraging tools like Outreach, Sales Navigator, and ZoomInfo - Demonstrated success using a consultative approach with key business and technical executives, especially technical CXOs, and VPs - Consistent history of overachievement, with demonstrated success of multi-year quota achievement - An accountable team player with a tenacious drive to win - A college or university degree; technical disciplines or backgrounds are preferred - Experience with MEDDDPIC used to Drive Business Outcomes with your customers and Prospects Requirements - Hit the ground running by crafting and executing a strategic sales plan, diving into a pool of prospects and developing solid relationships that lead to fruitful business opportunities - Actively manage the full sales cycle—qualifying leads, nurturing prospects, and closing deals—while working closely with our top-notch presales team - Engage deeply with key decision-makers, ensuring they understand the transformative power of our solutions, and how they can leverage Calabrio to enhance their customer experience - Leverage your creativity and insight to develop strategies that resonate well in the marketplace, driving demand and interest in our offerings - Collaborate seamlessly with marketing to capitalize on campaigns, product launches, and promotions that resonate with your target audience - Create and execute a regional sales plan including prospecting, developing pipeline and closing opportunities - Qualify and manage leads through the full sales cycle - Develop and maintain strong relationships with key decision makers - Support and leverage field marketing, product launches, product promotions, and other lead or sales generating programs - Effectively gather intelligence on markets, prospects, and competition using various resources - Meet or exceed quota expectations Benefits - Global team recognized for their passion for innovation - Innovative product culture and project exposure - Training and development from industry-leading experts - Cutting edge benefit programs that include: 401(k) & matching; Medical, Dental, Vision Insurance; Disability & Life Insurance; Flextime Off, Paid Holidays, & Parental Leave; Tuition Reimbursement - Market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Starting rate of pay for this salaried position is targeted at $70,000 annually

Role Description Integral part of the Financial Planning and Analysis team. Responsibilities include: - Financial planning and analysis on a corporate level - Budgeting, forecasting, financial statements reporting, review and analysis - Chart of accounts management - Internal reporting structures and key performance metrics reporting and analysis on a corporate level Principal Duties and Essential Responsibilities: - Responsible for IT, Facilities, HR and Legal budget/forecast application preparation - Analyzing and managing departmental results, budgets and forecasts - Responsible for chart of account maintenance - Assist in preparing annual budgets and monthly forecasts - Provide insightful financial analyses that help drive strategic decisions - Work closely with and develop strong interfaces with the business finance and regional accounting teams to ensure that budgeting, forecasting, and expense management requirements are met on a corporate level - Prepare ad hoc reports as required Qualifications - Bachelor’s degree in finance or accounting required; CPA and/or MBA desirable - 3 to 5 years of finance or accounting experience, preferably accounting experience; Big 4 experience a plus - Advanced skills in Excel - Knowledge of financial applications, ERP applications and/or planning applications desirable Requirements - Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations Benefits - Global team recognized for their passion and innovation - Innovative product culture and project exposure - Training and development from industry-leading experts - Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more - Market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications - Starting rate of pay for this salaried position is targeted at $90,000

Role Description We are seeking a Principal Software Engineer to lead the architecture and development of our next-generation Business Intelligence and data platform. This role requires deep expertise in AWS, data management, full-stack development capabilities, and a proven track record of building enterprise-scale analytics solutions. As a Principal Engineer, you will be a technical leader and strategic advisor, driving architectural decisions that impact millions of users globally. Candidate must be located in Ontario or British Columbia. What you'll be doing: - Architect and develop large-scale, mission-critical BI and data platform solutions serving millions of users across the globe, leveraging AWS native technologies including Athena, Redshift, Glue, QuickSight, and S3. - Lead the design and implementation of robust data pipelines, data lakes, and data warehouses using modern architectures (Iceberg, Parquet, columnar formats) to support real-time and batch analytics at scale. - Drive technical strategy and architectural decisions for the BI platform, including data modeling, query optimization, performance tuning, and cost optimization across AWS services. - Build and maintain sophisticated back-end services, ETL/ELT workflows, and front-end analytics applications using Python, SQL, React, and modern web technologies. - Design and implement efficient data storage solutions across relational databases (Redshift, PostgreSQL) and non-relational databases (DynamoDB, S3), ensuring optimal performance and cost-efficiency. - Develop and maintain REST APIs and event-driven architectures to enable seamless integration between data services, analytics tools, and customer-facing applications. - Serve as the technical lead and mentor for engineering teams, conducting architecture reviews, code reviews, and providing guidance on complex technical challenges. - Collaborate with cross-functional teams including data engineers, analytics engineers, product managers, and DevOps to deliver innovative BI solutions that drive business value. - Champion engineering excellence by establishing best practices, design patterns, and coding standards for data-intensive applications. - Lead Agile ceremonies, drive sprint planning, and ensure timely delivery of high-quality software solutions while maintaining technical debt at manageable levels. - Evaluate and integrate emerging AWS services and open-source technologies to continuously improve platform capabilities and developer productivity. - Troubleshoot and resolve complex performance issues in distributed data systems, optimizing query performance, data processing workflows, and infrastructure costs. - Participate in strategic planning and roadmap development, translating business requirements into scalable technical solutions. - Contribute to the team on-call rotation, providing expert-level support for production environments and mentoring team members on incident response. Qualifications - 10+ years of professional experience in software development, with at least 5 years focused on data engineering, business intelligence, or analytics platforms in enterprise SaaS environments. - Deep expertise in AWS data and analytics services including Athena, Redshift, Glue, S3, QuickSight, Lake Formation, with hands-on experience architecting and operating production workloads. - Advanced proficiency in Python for data processing, ETL/ELT development, and backend services, with strong knowledge of frameworks such as FastAPI, Flask, or similar. - Expert-level SQL skills including complex query optimization, window functions, CTEs, and performance tuning across multiple database engines (Redshift, PostgreSQL, Athena). - Strong full-stack development capabilities with proficiency in React, JavaScript/TypeScript, and modern front-end frameworks for building analytics dashboards and data visualization interfaces. - Proven experience with Apache Iceberg, Parquet, or similar columnar formats and modern data lake architectures. - Deep understanding of data modeling techniques for both OLTP and OLAP workloads, including dimensional modeling, star/snowflake schemas, and denormalization strategies. - Strong, in-depth experience with AI coding assistants such as GitHub Copilot, Cursor, and Windsurf to accelerate development and improve code quality. - Experience with both relational databases (Redshift, PostgreSQL, Aurora) and non-relational databases (DynamoDB, OpenSearch, DocumentDB). - Demonstrated ability to design and implement scalable REST APIs, event-driven architectures (Lambda, EventBridge, SQS, SNS), and microservices patterns. - Experience with AWS CDK (Cloud Development Kit) or CloudFormation/Terraform for infrastructure-as-code and automated deployment pipelines. - Strong background in data pipeline orchestration using AWS Step Functions, Glue workflows, or similar tools. - Proven track record of leading technical initiatives, mentoring senior engineers, and driving architectural decisions in complex distributed systems. - Experience with CI/CD pipelines, automated testing frameworks (pytest, Playwright), and DevOps practices for data platforms. - Excellent problem-solving skills with the ability to troubleshoot complex issues in large-scale, distributed data systems. - Strong understanding of software development lifecycle (SDLC), Agile methodology, and experience leading technical teams through the full development lifecycle. - Outstanding communication skills with the ability to articulate complex technical concepts to both technical and non-technical stakeholders. - Adaptable with the ability to switch technical stacks and domains to respond to changing customer and business needs while maintaining strategic focus. Preferred Qualifications - Experience with QuickSight embedding, dashboard development, and custom analytics solutions. - Knowledge of data governance, security, and compliance requirements (GDPR, SOC2, etc.) in multi-tenant SaaS environments. - Familiarity with machine learning workflows and integration of ML models into data pipelines. - Experience with real-time streaming data processing using Kinesis, Kafka, or similar technologies. - Contributions to open-source projects or technical thought leadership (blog posts, conference talks, patents). - Experience with multi-cloud or hybrid cloud architectures. Benefits - Global team recognized for their passion and innovation. - Innovative product culture and project exposure. - Training and development from industry-leading experts. - Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more. - Market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Starting rate of pay for this salaried position is targeted at $120,000.

Role Description Calabrio is looking for a highly skilled and experienced Software Engineer, AI to perform a key role in our digital transformation program, and deliver exceptional customer experience supported by trusted, and resilient business solutions. As an AI Software Engineer, you will design, build, deploy, and optimize AI-powered products and platforms, with a strong focus on: - LLM applications - Agentic AI systems - Applied machine learning - Backend engineering - Data pipelines - Evaluation and production operations This role is ideal for someone who can move beyond experimentation and deliver production-grade AI systems, including autonomous and semi-autonomous AI agents that can reason, plan, use tools, retrieve knowledge, and take actions safely within defined business workflows. What you’ll be doing: - Design AI systems - Build end-to-end AI solutions using machine learning, deep learning, NLP, and generative AI technologies. - Develop LLM-powered applications - Create applications using foundation models, prompt engineering, retrieval-augmented generation, structured outputs, function/tool calling, and agent workflows. - Build agentic AI solutions - Design and implement AI agents that can plan, reason through multi-step tasks, interact with external tools and APIs, retrieve relevant context, and execute actions within controlled business processes. - Develop multi-agent and orchestration workflows - Create orchestrated AI systems where multiple agents or components collaborate to solve complex tasks, with clear control flow, observability, and fallback handling. - Productionize models and AI agents - Deploy, monitor, and maintain AI/ML models and agentic systems in production environments with strong reliability, performance, and safety standards. - Build data and inference pipelines - Develop pipelines for ingestion, preprocessing, vector search, model inference, agent memory/context management. - Improve quality and evaluation - Define offline and online evaluation frameworks for model quality, latency, safety, task completion, agent reliability, and business outcomes. - Optimize performance and cost - Improve model selection, prompt efficiency, agent orchestration, latency, throughput, caching, token usage, and serving efficiency. - Ensure governance and safety - Apply best practices for security, privacy, responsible AI, model risk controls, guardrails, agent permissions, compliance, and human-in-the-loop review where needed. Qualifications - Bachelor’s degree in Computer Science, Engineering, or a related field required. Master’s degree preferred. - 3+ years of end-to-end experience training, evaluating, testing, deploying, and monitoring machine learning models in production. - Hands-on experience building applications with LLMs, prompt engineering, retrieval-augmented generation, structured outputs, and model evaluation. - Experience with frameworks or platforms for LLM and agent orchestration, such as LangChain, LangGraph, Strands AI, or equivalent architectures. - Experience designing or building AI agents that use planning, memory, tool calling, workflow orchestration, agent-to-agent and external system integration to complete multi-step tasks. - Strong experience with Python and backend frameworks such as Flask or Django for building production APIs and AI services. - Strong understanding of machine learning fundamentals and practical experience with NLP tasks such as text classification, NER, clustering, topic modeling, semantic search, and conversational AI. - Experience with fine-tuning LLMs and transformer-based models such as BERT, RoBERTa, ALBERT, and a solid understanding of tokenizers, embeddings, pre-trained models, and adaptation techniques. - Experience with SQL and NoSQL databases, vector databases or embedding stores, and data pipelines for AI applications. - Experience with model serving, observability, evaluation, error analysis, prompt/version management, and monitoring of AI systems in production. - Familiarity with Linux systems and standard software engineering practices including testing, CI/CD, APIs, and version control. Requirements - Problem solver - devise and implement advanced NLP algorithms and LLM models to address intricate challenges in Conversation Intelligence analytics. - Strong team player – works with internal and external stakeholders to solve problems and actively incorporate input from various sources. - Excellent communication skills and collaborative working style. - Ability to think “out of the box”, strong critical thinking and analytical skills. Benefits - Global team recognized for their passion and innovation. - Innovative product culture and project exposure. - Training and development from industry-leading experts. - Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more. - Market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Starting rate of pay for this salaried position is targeted at $110,000.

Role Description The CS Journey & Programs Specialist is responsible for designing and operationalizing Verint's customer journey framework and building the stage-specific resources that Customer Success Managers use to deliver consistent, outcome-focused engagements. This role translates journey architecture into practical toolkits, visual and multimedia resources, and scalable assets that serve both Named CSMs and Verint's long-tail customer base. This is a hands-on individual contributor role that blends strategic thinking with creative execution. You will own the journey map as a living artifact, build adoption toolkits tied to each lifecycle stage, and produce lightweight multimedia resources that help CSMs and customers move through critical moments of truth. You will work cross-functionally with Product, Marketing, and Sales while keeping the voice and perspective firmly rooted in Customer Success. Qualifications - Bachelor's degree in a related field or equivalent experience. - 5+ years of experience in Customer Success, Customer Success Operations, Customer Education, or a related function within a B2B SaaS or enterprise software environment. - Demonstrated experience designing or operationalizing customer journey maps or lifecycle frameworks. - Strong writing, editing, and storytelling skills with the ability to translate technical material into clear, customer-friendly resources. - Experience producing lightweight video or multimedia assets (scripting, recording, basic editing); full production expertise not required. - Experience working with CRMs (Salesforce), CSPs (Totango), or similar platforms. - Ability to manage multiple concurrent projects and stakeholders in a matrixed organization. - Proactive, self-directed working style with a bias toward execution. - Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, and credit/drug screening where applicable. Requirements - Design, document, and continuously refine Verint's customer journey maps, defining lifecycle stages, critical moments of truth, expected customer outcomes, and the appropriate digital/human engagement blend at each stage. - Translate journey maps into stage-gate criteria and triggers that CSMs use to assess customer health, determine next actions, and identify escalation points. - Partner with Customer Success leadership to validate journey frameworks against real customer data and field feedback from CSMs. - Maintain the journey framework as a living document, incorporating changes driven by new product launches, segmentation shifts, or evolving CS strategy. - Build and maintain adoption toolkits tied to specific journey stages, packaging technical documentation, best practices, and use-case guidance into formats CSMs can deliver directly to customers. - Develop CSM-ready assets for onboarding, adoption, value realization, expansion, and renewal preparation that drive consistency across the Named CSM team. - Curate and repackage existing product, sales, and marketing materials into a unified Customer Success perspective, ensuring resources are practical, current, and easy to consume. - Create scalable resources for the Digital CS team, adapting Named CSM toolkits into self-service formats suitable for tech-touch segments. - Produce lightweight video and visual resources such as product walk-throughs, webinar promotions, feature highlight clips, and FAQ explainers by synthesizing technical documentation and SME input. - Develop and manage a resource calendar that aligns multimedia production with product releases, seasonal renewal cycles, and CS campaign priorities. - Own the voice, tone, and visual consistency of all customer-facing CS resources to ensure clarity, accuracy, and alignment with Verint's brand standards. - Forge working relationships with Product, Marketing, and Sales to stay ahead of releases, messaging shifts, and go-to-market changes that impact the customer journey. - Collaborate with Marketing on customer-facing communications to ensure CS resources complement (not duplicate) existing marketing assets. - Partner with the Sr. Manager, Value & CS Programs to align resource development priorities with broader CS objectives, playbook requirements, and value framework initiatives. - Define and track usage and effectiveness metrics for journey assets, toolkits, and multimedia resources to inform iteration priorities. - Gather structured feedback from CSMs on resource quality, gaps, and field applicability to drive continuous improvement. Preferred Requirements - Experience building adoption programs, onboarding toolkits, or lifecycle-stage resource libraries for Customer Success teams. - Familiarity with digital/scaled CS motions and creating self-service resources for tech-touch customer segments. - Experience supporting enterprise or complex B2B Customer Success organizations with multi-product portfolios. - Comfort working across departments (Product, Marketing, Sales) without direct authority.

Role Description The Sr. Manager, Value & CS Programs is responsible for building and leading a centralized function that equips Customer Success Managers with the frameworks, playbooks, and value assets they need to deliver consistent, outcome-focused customer engagements. This role owns the design and execution of Customer Success programs spanning: - Playbook creation and delivery - Customer journey mapping - Value realization - Executive-level value storytelling - Customer adoption programs - Save plays - Cross-functional initiative management This is a builder role requiring strong program management skills, comfort operating in ambiguity, and the ability to scale impact across a Customer Success organization. Qualifications - Bachelor's degree in a related field or equivalent experience - A minimum of 4 years progressive management experience - 6+ years of experience in Customer Success, Customer Success Operations, Program Management, or a related function within a B2B SaaS or enterprise software environment - Demonstrated experience designing playbooks or standardized engagement frameworks for customer-facing teams - Background in Value Management, or analytics-driven CS functions - Prior people management experience, including leading and developing teams - Demonstrated experience building and scaling programs in evolving environments - Strong understanding of customer value realization, outcomes-based success, and executive-level value storytelling - Proven ability to manage multiple concurrent initiatives and drive execution across teams without direct authority - Excellent written and verbal communication skills, with the ability to synthesize complex ideas into clear, actionable deliverables - Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, and credit/drug screening where applicable Requirements - Experience with customer journey mapping methodologies and translating journey frameworks into operational playbooks - Experience supporting enterprise or complex B2B Customer Success organizations - Experience developing onboarding or adoption programs aligned to Customer Success ownership - Comfortable operating as both a strategic thinker and hands-on executor Company Description

Role Description Verint is building a unified, modern commercial model across its combined product portfolio. The Senior Pricing & Packaging Manager will own pricing and packaging strategy across the full product line — Verint WFM, Verint QM, CoPilots, CX Analytics, IVA/IVR, Knowledge Management, Verint Recording, Calabrio WFM, Calabrio QM, Calabrio Analytics, and the C-ONE bundle. You will define how we go to market, how we monetize AI, and how we make it easier to sell, easier to buy, and easier to bill. - Design and own the go-forward pricing and packaging architecture across all products - Build a unified good/better/best tier structure — simple to explain, compare, and buy - Own the AI monetization model — evaluate and recommend credits, consumption, outcome-based, or hybrid structures - Ensure AI capabilities are bundled into tiers to drive adoption, not blocked behind add-on charges - Lead SKU rationalization — reduce complexity across the combined portfolio - Develop value-based pricing grounded in customer ROI, competitive benchmarking, and willingness-to-pay analysis - Build financial models to quantify the revenue and margin impact of pricing changes and tier restructures - Manage real-time discount recommendation tooling in CRM for pre-approved deal structures - Enable sellers with pricing collateral, AI value narrative, competitive positioning, and ROI tools - Partner with Product, Marketing, Finance, and Sales Ops to operationalize all commercial model changes - Own pricing and packaging strategy across the full Verint portfolio — including AI monetization models, tier design, and SKU rationalization - Lead end-to-end execution from business case through to field enablement, working across Product, Sales, Marketing, and Finance to ensure every pricing change lands and performs Qualifications - Strong financial modelling and value-based pricing analysis - Ability to design tiers that are intuitive for buyers and motivating for sellers - Confident presenter — able to influence and align SVP and Executive Leadership - Cross-functional collaborator across Sales, Product, Marketing, and Finance - Change management — guiding customers onto new pricing with minimal churn impact - Bachelor's degree or equivalent relevant experience required - MBA preferred — not required for candidates with a strong commercial track record - 8+ years in Pricing, Product Marketing, Product Management, or Strategy — B2B SaaS focus - 3+ years building AI pricing models and packaging frameworks for multi-product portfolios - Proven track record of pricing changes that drove measurable revenue growth - Experience monetizing AI, platform, or consumption-based products strongly preferred - Contact center, WFM, or CX software domain knowledge highly preferred Benefits - Global team recognized for their passion and innovation - Innovative product culture and project exposure - Training and development from industry-leading experts - Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more - Market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Starting rate of pay for this salaried position is targeted at $120,000. - Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent

Role Description Verint is building a unified, modern commercial model across its combined product portfolio. The Senior Pricing & Packaging Manager will own pricing and packaging strategy across the full product line — Verint WFM, Verint QM, CoPilots, CX Analytics, IVA/IVR, Knowledge Management, Verint Recording, Calabrio WFM, Calabrio QM, Calabrio Analytics, and the C-ONE bundle. You will define how we go to market, how we monetize AI, and how we make it easier to sell, easier to buy, and easier to bill. - Design and own the go-forward pricing and packaging architecture across all products - Build a unified good/better/best tier structure — simple to explain, compare, and buy - Own the AI monetization model — evaluate and recommend credits, consumption, outcome-based, or hybrid structures - Ensure AI capabilities are bundled into tiers to drive adoption, not blocked behind add-on charges - Lead SKU rationalization — reduce complexity across the combined portfolio - Develop value-based pricing grounded in customer ROI, competitive benchmarking, and willingness-to-pay analysis - Build financial models to quantify the revenue and margin impact of pricing changes and tier restructures - Manage real-time discount recommendation tooling in CRM for pre-approved deal structures - Enable sellers with pricing collateral, AI value narrative, competitive positioning, and ROI tools - Partner with Product, Marketing, Finance, and Sales Ops to operationalize all commercial model changes - Own pricing and packaging strategy across the full Verint portfolio — including AI monetization models, tier design, and SKU rationalization - Lead end-to-end execution from business case through to field enablement, working across Product, Sales, Marketing, and Finance to ensure every pricing change lands and performs Qualifications - Strong financial modelling and value-based pricing analysis - Ability to design tiers that are intuitive for buyers and motivating for sellers - Confident presenter — able to influence and align SVP and Executive Leadership - Cross-functional collaborator across Sales, Product, Marketing, and Finance - Change management — guiding customers onto new pricing with minimal churn impact - Bachelor's degree or equivalent relevant experience required - MBA preferred — not required for candidates with a strong commercial track record - 8+ years in Pricing, Product Marketing, Product Management, or Strategy — B2B SaaS focus - 3+ years building AI pricing models and packaging frameworks for multi-product portfolios - Proven track record of pricing changes that drove measurable revenue growth - Experience monetizing AI, platform, or consumption-based products strongly preferred - Contact center, WFM, or CX software domain knowledge highly preferred Benefits - Global team recognized for their passion and innovation - Innovative product culture and project exposure - Training and development from industry-leading experts - Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more - Market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Starting rate of pay for this salaried position is targeted at $120,000.

Role Description We are seeking a Senior Revenue Accountant to join our growing team. In this role you will be primarily working on accounting for direct and indirect customer revenue recognition for sales across each of the company's offerings. - Financial Reporting Month-End Close: - Compile and analyze financial information to prepare journal entries, and document business processes. - Analyze monthly revenue by stream to ensure completeness and accuracy of revenue. - Perform reconciliations for unbilled accruals, deferred revenue, and accounts receivable. - Reporting Operations: - Review contracts for proper revenue recognition in line with ASC 606. - Assist with preparing revenue reporting package, including revenue-related flux comments, revenue deep dive, and revenue-related disclosures. - Build processes and procedures to account for revenue and contra-revenue in accordance with ASC 606. - Support decision making and resolution of revenue-related accounting issues. - Other Responsibilities: - Collaborate with various teams to provide guidance on the impact of contractual arrangements and business decisions to ensure data readiness for month-end accounting. - Support US GAAP audits. - Assist with annual budgeting and monthly forecasting processes. - Support system upgrades and implementations. - Assist on cross functional projects as needed. Qualifications - BA/BS degree in Accounting, Finance or equivalent. - 2+ years total accounting experience. - Knowledge of ASC 606 and internal control best practices. - Intermediate to advanced experience with Microsoft Word, Excel, PowerPoint, and Outlook. Requirements - Eager to take on new tasks and projects. - Ability to thrive in change and ambiguity. - Strong written, oral communication, analytical and interpersonal skills. - Solid leadership, analytical and problem-solving skills and good business acumen. - Ability to take initiative, work independently and achieve success with minimal supervision. - Exceptional documentation skills with the ability to be clear and concise. - Ability to successfully manage multiple tasks concurrently. Benefits - Global team recognized for their passion and innovation. - Innovative product culture and project exposure. - Training and development from industry-leading experts. - Cutting edge benefit programs that include: - 401(k) with company matching. - Medical, dental, and vision insurance. - Disability and life insurance. - Flexible PTO. - Paid holidays and parental leave. - Tuition reimbursement and more. - Market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Starting rate of pay for this salaried position is targeted at $100,000.

Role Description We are seeking a dynamic and experienced Senior Accountant to join our Global Accounting Team. This role is ideal for a motivated individual who is committed to driving the team's mission of delivering accurate financial information and exceptional operational support. By providing timely, precise financial reporting, offering strategic business insights, and optimizing processes, this individual will play a key role in supporting the company's sustainable growth and profitability. - Financial Reporting Month-End Close: - Key contributor to monthly, quarterly and year-end financial close including journal entries, account reconciliations and flux analysis. - Perform preliminary research on complex accounting topics, including the application of new accounting standards and their impact on the company’s financial statements. - Implement process improvements and automation in areas of ownership, streamlining close and increasing accuracy. - Collaborate effectively with cross-functional teams to ensure that transactions are captured appropriately in the financial statements. - Help with special projects and ad-hoc requests. - Other Responsibilities: - Collaborate with various teams to provide guidance on the impact of contractual arrangements and business decisions to ensure data readiness for month-end accounting. - Support US GAAP audits and tax filings. - Assist with annual budgeting and monthly forecasting processes. - Support system upgrades and implementations. - Lead and/or assist on cross functional projects as needed. Qualifications - A minimum of 4+ years of progressive accounting experience, with a strong focus in general accounting. - Bachelor’s degree in Accounting, Finance, or a related field. - Fluent in English, both written and oral. - Experienced in applications such as Microsoft Office. Intermediate Excel skills are preferred. - Possess an analytical and problem-solving orientation, with a natural curiosity about business issues, drivers, and solutions. - Strong communication, interpersonal, and presentation skills. - Flexibility to thrive in a fast-paced and ever-changing environment, managing multiple priorities with ease. Requirements - Big 4 audit experience. - Experience with NetSuite and Salesforce. Benefits - Global team recognized for their passion and innovation. - Innovative product culture and project exposure. - Training and development from industry-leading experts. - Cutting edge benefit programs that include: - 401(k) with company matching; - Medical, dental, and vision insurance; - Disability and life insurance; - Flexible PTO; - Paid holidays and parental leave; - Tuition reimbursement and more. - Market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Starting rate of pay for this salaried position is targeted at $100,000.