Role Description Lead revenue cycle analytics, reporting, and decision-support functions to drive data-driven performance improvement across RCM operations. - Evaluate AI-generated revenue cycle analytics outputs, KPI dashboards, and financial modeling recommendations for accuracy and completeness. - Develop and maintain revenue cycle reporting frameworks covering patient access, coding, billing, denials, A/R, and collections performance. - Build and interpret dashboards, scorecards, and trend analyses to support operational and executive decision-making. - Conduct root cause analyses of revenue cycle performance variances and develop data-driven improvement recommendations. - Collaborate with finance, IT, and operational revenue cycle teams to align analytics infrastructure with strategic priorities. - Manage RCM data governance, including data definitions, data quality standards, and reporting consistency. - Support revenue cycle forecasting, budget modeling, and net revenue realization analysis. - Annotate AI outputs and provide structured analytical feedback to support AI training datasets. Qualifications - 5+ years of experience in revenue cycle analytics, RCM reporting, or healthcare financial decision-support, with at least 2 years in a leadership role. - Deep knowledge of revenue cycle KPIs and financial metrics across patient access, coding, billing, denials, and collections domains. - Proficiency with healthcare analytics platforms, BI tools (Tableau, Power BI, or equivalent), and SQL-based data analysis. - Experience with EHR-integrated analytics platforms and RCM reporting systems. - Strong financial modeling and data interpretation skills with the ability to translate complex data into actionable recommendations. - Exceptional written and verbal English communication skills. - High attention to detail with the ability to identify data quality issues and analytical errors in AI-generated outputs. Requirements - HFMA CRCR, CHFP, or healthcare analytics certification (preferred). - Experience with predictive analytics, revenue cycle forecasting, and net revenue modeling. - Background in health system, large physician enterprise, or RCM outsourcing analytics operations. - Familiarity with AI tools and comfort evaluating AI-generated analytics content. - Experience implementing enterprise-wide revenue cycle analytics infrastructure or BI platform migrations. Benefits - Compensation: $100/hour - Location: Remote Resources & Support For details about the interview process and platform information, please check: Interview Process For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

• Develop and implement sales processes, policies, and procedures to increase efficiency and effectiveness of the sales organization. • Oversight of sales processes, ensuring the sales team is following best practices and maximizing their productivity. • Monitor and analyze sales metrics and data to identify areas for improvement and opportunities for growth. • Collaborate with the finance and commissions team to ensure accurate forecasting, budgeting, and reporting of sales performance. • Lead core functions within the GTM teams, such as modeling and maintaining sales territories, directing forecast cadence, and enriching CRM data. • Collaborate with the revenue systems team to ensure tools and systems are in place to support the GTM strategy. • Develop and maintain relationships with key stakeholders across the organization to ensure alignment and buy-in for GTM initiatives.

• Directly supervise a team of 10-25 teammates each responsible to execute on an assigned portfolio of patients accounts or Medical Insurance triggers • Use strong problem solving skills to assist team in issues within the portfolio, as well as identify and resolve areas of opportunity within the portfolio, collaborating with other departments as needed • Understand and make decisions regarding payment trends and/or issues within assigned portfolio • Maintain key metrics, manage performance accordingly, and perform regular reviews to senior leaders • Consistently communicate team goals, objectives, and progress toward those goals both to team and direct leadership • Conduct annual reviews for all assigned teammates and identify areas of opportunity for individual teammates and provide timely and ongoing coaching and development • Identify personnel needs for assigned team and is responsible for ensuring team is appropriately staffed, and identifying and communicating recruiting needs to leadership • Maintain high engagement scores for assigned team (>80%) • Makes recommendations for teammate promotions and mobility to senior leaders

• Own full-funnel execution from SQL → Closed Won → Renewal/Expansion, ensuring conversion bottlenecks are caught early, handoffs between AEs and AMs are clean, and pipeline velocity improves continuously. • Drive forecast accuracy across New Business and Account Management by building predictive indicators for deal risk, win probability, churn signals, and expansion readiness — giving revenue leaders a reliable view of the quarter. • Govern the CRM as the system of record for all NB and AM activity — deal stage hygiene, pipeline integrity, territory and segment mapping, and routing logic that scales without manual intervention. • Eliminate manual reporting overhead by building automated dashboards and decision-ready insights for AE, AM, and leadership audiences — covering pipeline health, rep performance, renewal risk, and NDR drivers. • Own AM motion operationally — renewal tracking, expansion pipeline visibility, churn risk flagging, and the data infrastructure that lets CSMs and AMs prioritize the right accounts at the right time. • Accelerate cross-functional execution by partnering with Sales, Channel, CX, and Finance on operational handoffs, coverage model changes, and GTM process improvements that span the full customer lifecycle. • Embed AI into reps velocity forecasting, deal prioritization and account risk scoring to move RevOps from a reactive reporting function to a proactive growth engine.