Senior Program Manager – Channel Incentives, Platform Adoption

Program ManagerProgram ManagerFull TimeRemoteSeniorTeam 10,001+Since 1961H1B SponsorCompany SiteLinkedIn

Location

Arizona

Posted

1 day ago

Salary

$154.7K - $247.5K / year

Seniority

Senior

Bachelor Degree12 yrs expEnglishTableau

Job Description

Senior Program Manager – Channel Incentives, Platform Adoption

Broadcom

• Design and optimize operational processes that enable PADs and partners to drive customer lifecycle outcomes (onboarding, adoption, expansion, renewals) for the VCF platform and add-ons • Translate VCF platform adoption goals into programmatic workflows, tools, and KPIs that support PAD execution • Enable partners with the tools, processes, and guidance required to deliver VCF deployment, expansion, and ongoing consumption • Track and provide visibility into partner-led customer outcomes, including VCF adoption, add-on attach, usage, and retention • Operationalize partner programs aligned to VCF platform adoption and expansion, in support of PAD-led partner strategies • Partner closely with the incentives/program lead to execute rebates, activity-based incentives, and adoption programs • Own end-to-end incentive operations including tracking, validation, accruals, and payout execution, ensuring accuracy and auditability • Ensure alignment with Finance on forecasting, accruals, and payout governance • Drive simplification and automation of incentive structures and claims processes • Build and maintain executive dashboards and KPI reporting to provide PADs with clear visibility into partner performance and VCF lifecycle metrics • Develop and operationalize PAD scorecards, ensuring consistent measurement of partner performance and accountability • Leverage AI and automation to enhance PAD effectiveness, including forecasting, adoption insights, anomaly detection, and workflow automation • Manage and enhance partner and operational platforms (partner portals, incentive systems, certification and performance tools) to support PAD execution and lifecycle visibility • Partner with Sales, Customer Success, Marketing, Finance, Legal, and IT to align on VCF adoption goals and program execution

Job Requirements

  • 12+ years of experience in Channel Operations, Partner Operations, or Sales Operations
  • Strong understanding of partner-led customer lifecycle models (reseller and services)
  • Experience supporting field sales or partner-facing roles (e.g., PADs, account teams) with data, tools, and operational processes
  • Experience with partner programs, incentives, rebates, and payout operations
  • Strong analytical skills with experience building dashboards and KPI frameworks (e.g., Tableau, Power BI)
  • Experience applying AI, automation, or advanced analytics in an operations environment
  • Strong project, process, and change management capabilities
  • Bachelor’s degree required.

Benefits

  • Medical, dental and vision plans
  • 401(K) participation including company matching
  • Employee Stock Purchase Program (ESPP)
  • Employee Assistance Program (EAP)
  • Company paid holidays
  • Paid sick leave and vacation time

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