Briljent

Role Description Briljent is seeking Help Desk Specialists to provide technical support for a federal project. A qualified candidate will possess exceptional customer service skills and patience. This position will provide technical support, troubleshoot issues and answer inbound calls from users having issues with the web-based scheduling tool. - Respond to queries on the phone, via email and through remote access - Offer technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software - Train computer users - Train other staff on troubleshooting and diagnosing problems - Gain feedback from customers to improve training methods - Write and edit training manuals - Run reports and analyze common complaints and problems Qualifications - Strong problem-solving skills - Excellent communication and interpersonal skills - Strong understanding of operating systems, software, and devices - Exceptional customer service skills exhibiting patience and desire to help Requirements - An Associate's degree in computer science or related field - Public Trust Security Clearance (will be set up upon hire) - 2 years of experience in a help desk role - Must have high-speed Internet. Equipment will be provided Benefits - Briljent is committed to a diversified workforce, creating an inclusive workplace for all employees. - Must be eligible to work in the United States. No sponsorships are available currently. Physical Requirements & Environmental Conditions An employee must meet these physical demands to successfully perform the essential functions of this job: - Employee is regularly required to talk or hear, sit, stand, and utilize technology tools such as a laptop computer for extended periods of time. - Specific vision abilities include close vision and the ability to adjust focus. - This position requires the ability to occasionally lift up to 20 lbs. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Company Description Briljent is a solutions-based company. Solutions come from creative ideas; ideas come from being creative with differences. Briljent believes diversity and inclusion are critical to the success of the company. Employment at Briljent is based on merit and professional qualifications. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, national origin, disability, age, veteran status, marital status or any other basis protected by federal, state or local law, regulation or ordinance.

Title: APS Investigator - Region 4 (Southeast) Location: Wayne and Henry IN Hybrid Remote Job Description: Job Type: Full-time Innovative. Collaborative. Client-Focused. Growth-Minded. Caring. These are 5 words used to describe Briljent and the Briljent culture. We are seeking Adult Protective Services Investigators with these same qualities to conduct thorough investigations and document investigation activities involving allegations of abuse, neglect, and exploitation involving endangered adults Briljent is dedicated to hiring a unique team of qualified people to serve our clients. We pledge to continue building a company culture where everyone is valued and accepted. Check out our Communication Creed and Non-Negotiable Items that help define the company culture. And ask us about Never Letting Donkeys In The Pool. Must be eligible to work in the United States. No sponsorships are available currently. While this job does work remotely, this role does require on-site investigations. Travel will be required within the SE region of Indiana. Preferred residing locations: Wayne and Henry Counties. Travel locations include: Henry, Madison, Hancock, Morgan, Bartholomew, Brown, Decatur, Jackson, Jennings, Dearborn, Fayette, Franklin, Jefferson, Ohio, Ripley, Rush, Switzerland, Union, and Wayne. Here are the day-to-day duties of this position: - Investigate allegations of abuse, neglect, and exploitation involving endangered adults - Conduct thorough investigations, including interviews, record reviews, and collaboration with other investigative agencies - Initiate and facilitate referrals to services and community resources - Document investigation activities, including case planning, safety planning, case notes, and findings - Serve as the Priority A (within 24 hours of receipt) responder to initiate timely contact with clients facing immediate harm on a rotating basis - Respond to all assigned investigations within the required timeframe - Review and respond to quality assurance evaluations Skills needed to be successful in this role: - Ability to think critically, incorporating multiple factors into larger concepts - Strong organizational skills with abilities to simultaneously manage multiple investigations - Ability to work with and relate to others with customer relation techniques, professionalism, and respect for other cultures - Ability to effectively use active listening and interviewing skills - Ability to adapt quickly when policies and regulations change - Must be computer literate and have MS Word, Excel, Outlook, and Internet skills - Ability to foster teamwork with all levels of management and staff - Ability to work well independently and within a team - Superior verbal and written communication skills - Strong decision-making skills, with accuracy and attention to detail Requirements - Experience with Adult Protective Services, Investigatory, Social Services, Human Services, or Law Enforcement work - Bachelor’s degree preferred - Must have reliable transportation, a valid drivers license and car insurance, and a clean driving record - Must be willing and able to commute to the following Indiana counties: Delaware, Henry, Madison, Randolph, Hancock, Johnson, Shelby, Morgan, Bartholomew, Brown, Decatur, Jackson, Jennings, Dearborn, Fayette, Franklin, Jefferson, Ohio, Ripley, Rush, Switzerland, Union, and Wayne. What else does it take to be successful at Briljent? - Consultative Mindset –Listen. Stay client-focused. Understand and prioritize the needs, goals, and concerns of clients. Customize solutions to meet the specific requirements and expectations. Encourage open-communication and collaboration. - Flexible - Be open to change and adaptable to new situations, ideas, and approaches. - Learning Leader – At Briljent, we seek new ideas, find creative ways to hone skills, and share lessons learned so we can continually bring our best to our clients. It's not always easy. Honestly, it's not always comfortable. But that's okay. We love a good challenge. - Impeccable Integrity – Maintain a high level of integrity, honesty and ethics in all interactions and decision making. Do what's right, do what you say you're going to do, and do it all honestly. If this sounds exciting and you have the qualifications plus something unique to add to the team, apply now! Physical Requirements & Environmental ConditionsThese physical demands must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to communicate, remain in a stationary position, and utilize technology tools such as a laptop computer for extended periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Opportunity EmployerBriljent is a solutions-based company. Solutions come from creative ideas; ideas come from being creative with differences. Briljent believes collaboration and perspective are critical to the success of the company. Employment at Briljent is based on merit and professional qualifications. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, national origin, disability, age, veteran status, marital status, or any other basis protected by federal, state, or local law, regulation, or ordinance.

• Plan and implement solutions related to HIT and other innovations in health care administration • Lead or assist with face-to-face meetings with clients to introduce Briljent services • Provide assistance with the RFP response process as requested • Facilitate action and change as appropriate to achieve project success • Develop analytic and measurement strategy for all projects undertaken

Role Description Brijlent is seeking a detail-oriented Certified Medical Coder / Medical Record Audit Specialist to support coding accuracy, medical record review, and billing compliance activities for Indiana Medicaid programs. This role is responsible for: - Reviewing medical records and claims-related documentation for coding accuracy. - Identifying billing and compliance issues. - Preparing audit documentation and reports. - Supporting appeals activities. The ideal candidate brings strong coding knowledge, regulatory awareness, and analytical and writing skills. This is a remote position with occasional travel required within Indiana. Qualifications - Coding certification such as CCS, CPC, or CPMA required. - At least 1 year of medical coding, claims review, billing compliance, or related healthcare reimbursement experience. - Familiarity with Indiana Medicaid policies, payer guidelines, and documentation requirements preferred. - Candidate located in or near the Indianapolis area preferred. - Proficiency in Microsoft Excel, Word, and Outlook. - Strong analytical, critical thinking, problem-solving, and technical writing skills. - Ability to work independently and collaboratively in a fast-paced environment. - Experience working with healthcare providers strongly preferred. - Knowledge of healthcare claims data and fraud, waste, and abuse preferred. Requirements - Maintain detailed workpapers documenting procedures performed, records reviewed, findings identified, and conclusions reached. - Assist with audit responses and appeals as needed. - Ensure all work aligns with state, federal, and national coding and reimbursement guidelines. - Stay current on CPT, HCPCS, ICD-10-CM, and Medicaid coding guidelines, policies, and regulatory updates. - Research Indiana Medicaid rules and maintain internal repositories of bulletins, policies, and procedures. - Adapt quickly to changing priorities, policies, regulatory updates, and review requirements while maintaining accuracy and meeting deadlines. Company Description Briljent is a solutions-based company. Solutions come from creative ideas; ideas come from being creative with differences. Briljent believes diversity and inclusion are critical to the success of the company. Employment at Briljent is based on merit and professional qualifications. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, national origin, disability, age, veteran status, marital status or any other basis protected by federal, state or local law, regulation or ordinance.

• Support medical record reviews, billing compliance audits for the Indiana Health Coverage Programs. • Evaluate quality of care, reviewing medical records and program policies and identifying compliance issues. • Prepare audit documentation and reports, and support appeals activities. • Conduct medical record and compliance reviews independently and provide preliminary findings to the Lead Reviewer. • Identify potential documentation deficiencies, and billing compliance issues. • Maintain detailed workpapers documenting procedures performed, records reviewed, findings identified, and conclusions reached. • Assist with audit responses and appeals as needed. • Ensure all work aligns with state, federal, and national healthcare and Medicaid guidelines.

• Design, automate, and execute test strategies ensuring accuracy and reliability of healthcare data • Review Change Requests (CRs) and participate in requirement analysis for new EDW extracts and transformations. • Perform backend testing to compare data from source systems to target Medicaid EDW tables. • Write and execute complex SQL queries (multi-table joins, aggregations, validations). • Design and maintain ETL test plans, scenarios, and test cases.

Description Briljent is seeking a highly skilled Information Technology Project Manager to support the South Dakota Department of Social Services (DSS), Division of Child Support, in a consulting engagement. This role will lead the design, development, and implementation of information system transformation projects, providing strategic project management direction to the agency. The engagement is expected to be a remote position with occasional travel to Pierre, South Dakota, on an as-needed basis, with an anticipated duration of 12 months beginning on or about June 1, 2026. If you have expertise in IT project management, child support systems modernization, and the ability to coordinate complex enterprise-level projects across teams and vendors, we invite you to apply. Essential Duties Project Leadership - Lead the design, development, and implementation of various information system transformation projects for the Division of Child Support. - Provide strategic direction to the agency and assist in defining strategic direction for enterprise-level IT implementations. - Lead and coordinate efforts of development teams and vendors to ensure solutions are implemented successfully and on time. - Ensure project governance and monitoring controls are in place throughout all phases of the project lifecycle. Requirements and Planning - Define business and technological requirements by consulting with product owners, subject matter experts, and scrum teams to identify business needs and objectives. - Manage highly complex large-scale enterprise projects as well as smaller-scale projects, ensuring all are on time and within budget. - Apply project management and governance principles to ensure consistent, high-quality delivery across all engagements. Mentorship and Knowledge Transfer - Mentor state personnel in project management practices and methodologies. - Over time, train state resources to assume project management functions independently Requirements - Knowledge of child support program policies, procedures, and business practices. - Experience on child support system modernization projects. - Successful experience managing information technology solutions across the full project lifecycle. - Knowledge of various software development methodologies including Agile, Waterfall, and DevOps. - Experience successfully applying project management and project governance principles. - Strong communication and interpersonal skills with the ability to facilitate discussions with state agency stakeholders, product owners, and technical teams. Education and Experience - Bachelor's degree or equivalent working experience in Information Technology, Computer Science, Business Administration, or a related field. - PMP certification or equivalent working experience in project management. - 5+ years of experience managing enterprise-level IT projects, preferably within a government or public sector environment. - Prior experience with child support or health and human services system implementations is strongly preferred. Physical Requirements This position requires the ability to remain in a stationary position for extended periods of time and to use a computer and other standard office equipment. Occasional travel may be required, including the ability to navigate airports and client sites. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. Briljent is a solutions-based company. Solutions come from creative ideas; ideas come from being creative with differences. Briljent believes perspective and collaboration are critical to the success of the company. Employment at Briljent is based on merit and professional qualifications. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, national origin, disability, age, veteran status, marital status, or any other basis protected by federal, state, or local law, regulation, or ordinance.

Description Briljent is seeking a Health Strategy and Innovation Analyst to support internal control reviews, audit readiness, and risk assessment activities for a state public health hospital system. This role will work supporting the Massachusetts Department of Public Health (DPH). The Health Strategy and Innovation Analyst will assist with risk assessment support, control and substantive testing, and reporting activities, with a strong focus on documentation, validation of evidence, and adherence to audit standards. Control & Substantive Testing - Execute control and substantive testing procedures under KPMG direction - Perform walkthrough support and testing of internal controls related to: - Patient Personal Needs Accounts (PNAs) - Other in-scope financial and operational processes - Assist with sampling, reconciliation, and validation of supporting documentation - Document testing results, identified issues, and supporting evidence in accordance with audit standards Risk Assessment & Planning Support - Support development and confirmation of internal control review procedures - Assist with identifying key risks and controls - Gather, organize, and validate documentation required for internal control reviews - Support conflict of interest and independence checks as required Documentation & Reporting Support - Compile and validate testing documentation and workpapers - Assist with drafting findings and remediation inputs - Support preparation of reporting materials delivered to the client - Maintain clear, accurate, and well-organized records throughout the engagement Requirements - Experience supporting internal controls testing, audit, or risk assessment activities - Strong attention to detail and documentation quality - Ability to follow established testing procedures and professional standards - Comfort working with financial, operational, or compliance-related documentation - Proficiency with standard office tools (e.g., Excel, Word, document management systems) - Ability to work independently in a remote environment while collaborating with a distributed team Preferred Qualifications - Prior experience supporting: - Public sector or healthcare-related audits - Internal control reviews or audit readiness engagements - Familiarity with control testing, walkthroughs, or substantive testing methodologies - Experience working in a professional services or consulting environment Physical Requirements & Environmental Conditions: An employee must meet these physical demands to successfully perform the essential functions of this job. Employee is regularly required to talk or hear, sit, and utilize technology tools such as a laptop computer for extended periods of time. Specific vision abilities include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Briljent is a solutions-based company. Solutions come from creative ideas; ideas come from being creative with differences. Briljent believes diversity and inclusion are critical to the success of the company. Employment at Briljent is based on merit and professional qualifications. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, national origin, disability, age, veteran status, marital status or any other basis protected by federal, state or local law, regulation or ordinance.

• Capturing new sales and establishing new client relationships • Identifying new opportunities outside of existing relationships • Generating interest in Briljent’s services in various sectors • Preparing and executing action plans to procure business • Driving the market towards Briljent offerings • Managing preparation of proposals and contracts • Maintaining accurate account of activities using Salesforce CRM • Developing and maintaining knowledge of Briljent's capabilities

• Start a rewarding career with Briljent as the Proposal Writer/Manager. • Develop high-caliber proposals that illuminate our organizational capabilities and secure new business. • Author articulate and persuasive proposal content while overseeing the end-to-end proposal development process. • Adapt to the inherent ambiguity of a rapidly evolving environment. • Continuously challenge yourself and others to improve the quality and timeliness of Briljent’s proposal submissions. • Make every proposal evaluator’s job easy with data-driven, compliant, responsive, and empathetic proposals that tell compelling stories of customized solutions clients deserve and their constituents need. • Collaborate with cross-functional teams to gather necessary information and insights for proposal content, solutions, and pricing. • Maintain an eye for detail, consistency, and compliance with RFx guidelines. • Conduct thorough reviews of proposal requirements and develop a strategic approach to address key client needs. • Proactively identify opportunities for process improvement and contribute to the evolution of proposal development practices.