Bloomreach

Role Description As a Senior Account Executive at Bloomreach, you will lead new-business sales in multi-stakeholder environments and manage end-to-end, complex deal cycles. You’ll own the full sales cycle—from prospecting and qualification through pricing, negotiation, and close—delivering new revenue across the North American market. You’ll collaborate cross-functionally with SDRs, Solutions Consultants, and key internal teams, as well as external partners, to open, advance, and win strategic opportunities. Your work will be pivotal in driving our growth in the region. Key Responsibilities - Develop and execute a targeted sales strategy within the assigned territory to penetrate key prospects (C-level), acquire new logos, and drive revenue growth. - Act as the CEO of your own territory by assembling and leading a pod (SDR, channel partner, and marketing team) to execute go-to-market strategies and consistently hit quota. - Hand over the deals to the Account Management team to ensure a seamless customer experience. - Qualify leads early and effectively by identifying pain points and matching personas to Bloomreach’s Ideal Customer Profile (ICP). - Demonstrate fundamental knowledge of sales methodologies such as Value-Based Selling, MEDDPICC, or Challenger Sales to navigate complex sales cycles and drive high-value deals. - Ensure a robust sales pipeline by maintaining 3x the quarterly target through active prospecting and engaging effectively with C-level clients via various channels, including cold-calls, marketing lead follow-ups, RFPs, professional relationships, local marketing agency contacts, webinars, networking, and face-to-face meetings. - Collaborate effectively with enablement, product marketing, customer success teams, account managers and other internal stakeholders to acquire and retain customers to ensure a seamless customer experience. - Conduct thorough business needs analyses, prepare high-level client briefs, demos, and proposals presenting the unique value proposition of Bloomreach, and explain how it satisfies their needs. - Clearly articulate how Bloomreach provides value over competitors and ensures shortlisting for purchasing decisions. - Understand the Request for Proposal (RFP) process and influence it early on. - Manage the CRM system to ensure accurate reporting and forecasting, maintaining high standards of data hygiene. - Developing ability to multithread, by building and maintaining long-term client relationships with key decision-makers and influencers, offering regular follow-ups and checking in on evolving needs. - Provide insights on market trends, competitive landscape, and customer feedback to improve our product and sales effectiveness. - Demonstrate initiative in your role to grow the business. Qualifications - 4+ years of quota-carrying experience (B2B sales) selling software or software-as-a-service (SaaS). - Deep knowledge of MarTech technologies, CRM, Marketing Automation, CMS, Search and Merch or data capabilities. - A proven track record of meeting and exceeding revenue quota in a Sales Manager or equivalent role. - Well-established presence in the local markets with a relevant network. - The ability to successfully negotiate and close deals in a highly collaborative team environment. - Detail oriented, relationship-building skills, and a focus on a high level of customer service, having a passion for building rapport with clients and helping their businesses. - The ability to adapt to new environments and use your own initiative. - Excellent written and verbal communication skills, including high-calibre presentation skills. - Excellent time management skills, positive attitude and a “love of selling.” - Willingness to travel up to 50%. Benefits - Health care including medical, dental, and vision insurance. - 401k plan with employer contribution. - The on-target earnings (OTE) range for this position is $200,000-$250,000, consisting of base plus commission. - Culture of freedom and trust with flexible working hours. - Opportunities for personal development through workshops and education budgets. - Employee Assistance Program and subscription to Calm app for well-being. - Extended parental leave up to 26 calendar weeks for Primary Caregivers. - Participation in the company's success through performance bonuses and stock options. - Employee referral bonus of up to $3,000.

Role Description Bloomreach is building the world’s premier agentic platform for personalization. We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We are expanding our Customer Success team in APAC and looking for a Senior Customer Success Manager with deep, hands-on expertise in ecommerce Search & Merchandising. Senior Customer Success Managers at Bloomreach are the customer advocate and the key driver of a successful client partnership. This role sits at the intersection of ecommerce strategy, product expertise, and measurable value delivery. The primary focus of this role is Bloomreach Search & Merchandising. Depending on business needs, the successful candidate may also provide coverage or solution consulting support on Bloomreach Marketing Automation accounts. This is a unique opportunity to be a foundational member of the APAC Customer Success team and directly shape how Bloomreach delivers value in the region. Tasks & Responsibilities - Customer Success & Relationship Management - Build and maintain long-term strategic relationships with a portfolio of enterprise and mid-market APAC clients on Bloomreach Search & Merchandising. - Act as the trusted advisor for your book of business — understanding each customer's ecommerce KPIs, business objectives, and seasonal priorities. - Run all core CSM motions: success planning, quarterly business reviews (QBRs), roadmap reviews, and regular value-focused check-ins. - Proactively identify and manage at-risk accounts, executing churn risk plans and engaging internal stakeholders to drive a path to green. - Hands-On Product Expertise - Get into the Search & Merchandising dashboard and directly assist customers with platform configuration, search relevance tuning, merchandising rules, synonym management, category optimization, and A/B testing. - Monitor and flag pixel health issues; coordinate with Technical Consultants and support teams for resolution. - Enable customers to adopt new features (e.g., Loomi Search+, Dynamic Categories, Merchandising Campaigns, Recommendations & Pathways, Contextual Merchandising). - Lead optimization consulting sessions, product training, and best practice enablement. - Data-Driven Value & ROI - Develop and execute structured A/B testing frameworks to quantify the revenue impact of search and merchandising configurations. - Build and present incremental ROI stories at QBRs — connecting platform usage to measurable business outcomes (conversion lift, RPV, AOV). - Use Bloomreach Insights and reporting tools to identify optimization opportunities and drive customer adoption. - APAC Growth & Cross-Functional Support - Collaborate with APAC Account Managers, Technical Consultants, and the Sales team to drive account expansion and renewal outcomes. - Support the Sales team in a solution consulting capacity for Search & Merchandising prospects when required, including product demonstrations, RFP responses, and technical scoping. - Where appropriate, provide strategic coverage or account support for Bloomreach Marketing Automation customers. - Internal Contribution - Contribute to team playbooks, success planning templates, and best practice frameworks. - Act as the voice of the APAC customer to Product and Engineering teams. - Run a minimum of one additional team initiative per year and see it through to completion. Qualifications - Minimum 3 years of hands-on, practitioner-level experience with a Search & Merchandising platform. - Demonstrably hands-on: comfortable configuring merchandising rules, tuning search relevance, and troubleshooting search quality issues directly. - Strong understanding of ecommerce fundamentals: search relevance, category management, faceting, A/B testing, pixel/behavioral data, and conversion optimization. - Experience managing enterprise B2B SaaS customer relationships, including executive stakeholder management and QBR delivery. - Ability to translate technical platform capability into clear business value and commercial ROI narratives. - Comfortable operating in a lean, autonomous environment. Requirements - Direct experience with Bloomreach Search & Merchandising as a practitioner or CSM. - Background in in-house ecommerce trading, digital merchandising, or ecommerce management. - Experience supporting or collaborating with sales teams in a pre-sales or solution consulting capacity. - Familiarity with Bloomreach Marketing Automation or other marketing automation platforms. - Knowledge of the APAC ecommerce landscape and experience managing clients in markets such as Australia, New Zealand, Southeast Asia. - Exposure to analytical concepts: A/B test design, statistical significance, revenue attribution, RPV/AOV analysis. Benefits - The opportunity to be a key player in building Bloomreach's Customer Success function in APAC. - A collaborative, mature global team with deep Search & Merchandising expertise to lean on. - A product that is genuinely AI-native and market-leading in ecommerce search and merchandising. - Autonomy to build your own playbook and make a direct commercial impact. - Flexible remote working within APAC time zones. - Competitive salary, equity participation, and comprehensive benefits. - Access to Bloomreach Academy, ongoing enablement, and professional development resources.

Role Description Bloomreach is building the world’s premier agentic platform for personalization. We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're looking for a Solution Consultant to join our presales team covering EMEA, based in the UK. This is a customer-facing, consultative role. You'll run discovery conversations, deliver tailored product demonstrations, and translate complex platform capabilities into clear business outcomes. What You'll Do: - Run discovery with prospects — ask the right questions to understand business challenges, current tech stack, and what success looks like for them. - Deliver product demonstrations — tailored sessions that connect our platform to the customer's specific use cases. - Build and present solution concepts — translate customer requirements into clear, compelling narratives around our technology. - Support the sales cycle end-to-end — from initial qualification through technical validation to close, working in lockstep with your AE. - Handle technical questions and objections — bridge the gap between what the customer's marketing and IT teams need to hear. - Prepare and deliver workshop-style sessions — for mid-market and enterprise evaluation processes, often with multiple stakeholders in the room. - Leverage AI tools proactively — use AI assistants, copilots, and automation to accelerate research, demo prep, content creation, and internal workflows. - Collaborate internally — work with Product, Customer Success, and Professional Services to ensure what we propose is what we can deliver. - Contribute to presales assets — demo environments, use case libraries, and reusable content that makes the whole team better. Qualifications - Fluent English (primary working language) and strong German — you can present, write, and hold business conversations in both. - Based in the UK, comfortable covering EMEA with occasional travel for key customer meetings, workshops, and team events. - Experience working with enterprise or mid-market customers — you understand how buying decisions are made in larger organisations. - Confidence presenting to groups — whether it's a 1:1 with a Head of CRM or a room of 15 stakeholders, you hold the room. - Strong communication and discovery skills — you listen well, ask structured questions, and explain technical concepts in business language. - Curiosity and structured thinking — you enjoy understanding how things work and can break down complex topics logically. - Active use of AI tools — you already use ChatGPT, Claude, or similar tools in your work and you're genuinely interested in how AI is changing the way we sell, consult, and build solutions. - 2–5 years of professional experience in a relevant field — this could be presales, solution consulting, technical consulting, digital/CRM agency work, martech consulting, implementation consulting, technical account management, or a similar customer-facing role. Requirements - Experience in SaaS, martech, or the broader digital marketing ecosystem. - Familiarity with CDPs, CRM platforms, marketing automation tools, or personalisation engines. - Hands-on experience delivering demos or running customer workshops. - Understanding of ecommerce platforms and digital marketing operations. - Basic technical literacy — APIs, data integrations, webhooks, SQL, or similar. - Experience using AI for content generation, prospect research, or workflow automation beyond basic prompting. - Additional European languages (French, Spanish, Dutch, etc.) — useful but not required. - Experience working directly with sales teams and navigating commercial conversations. Benefits - Real growth path with a clear trajectory. - Work that matters commercially — directly influence whether enterprise deals move forward. - Strong product that is significantly easier to sell and consult on. - AI-forward team that encourages using AI tools to work smarter. - Collaborative team where presales is respected. - EMEA scope from the UK with broad exposure to different markets and industries. - Remote-friendly setup within the UK, with travel for key customer engagements and team events.

Role Description Do you love the idea of helping some of the world’s biggest and most innovative businesses build immersive and exciting digital experiences? As a Bloomreach Senior Solutions Consultant I, you would be one of the trusted advisors in a high-energy, high-performance sales team, involved in multiple stages of the sales cycle. Your job would be to partner with our sales team, helping drive value for our customers by bringing use cases to life through technical deliverables and pre-sales consultancy across Bloomreach’s agentic personalization platform, including our solutions for ecommerce search & merchandising and cross-channel marketing automation, all powered by Loomi AI. We strive to lay strong foundations in our sales cycles to establish long-term partnerships between Bloomreach and our customers. This role will be supporting the Americas (US, Canada, LATAM). We’re looking for an experienced team member to help shape the tools & processes needed to support Bloomreach’s continued expansion in this market. Key Responsibilities - Assume the role of Bloomreach platform and solutions expert to support the Sales team in a pre-sales capacity. - Support the Sales team with tailored product demonstrations, presentations, and similar deliverables for prospects, customers, and partners focused on driving value through AI-powered search, product discovery, merchandising, and cross-channel marketing experiences, all powered by Loomi AI. - Partner with Account Executives to develop account strategy and execution across the sales cycle, assisting with activities such as client discovery, product demos, RFPs, and sandbox/POCs. - Qualify, design, and demo solutions across ecommerce search & merchandising, onsite experiences, and cross-channel marketing campaigns, including combined platform storylines in complex deals, acting as an industry & showcase expert for partners, customers, and prospects. - Conduct scoping meetings and create technical implementation plans to ensure data and use case needs are properly mapped to the platform’s capabilities. - Understand client priorities, challenges, and objectives as part of client discovery. - Stay updated on the latest features and capabilities of Loomi AI, our agentic platform for personalization, and the apps it powers; from ecommerce search and merchandising to marketing automation and conversational experiences, and educate clients & partners on how to leverage these for their benefit. Qualifications - 3-5 years of relevant experience in Presales, preferably in SaaS or marketing. - Experienced in technical sales (SaaS, Martech, e-commerce, CDP) and can drive a complex technical sales process. - Understands basic concepts of Machine Learning and AI, CDPs, marketing automation, and analytics. - Is comfortable presenting on technical subjects, including to non-technical audiences. - Have industry experience in retail, e-commerce, marketplace, or D2C brands. - Has development experience in HTML, CSS, JS and web technologies. - Some proficiency with APIs and integrations, and the ability to work closely with client IT teams. - Excellent problem-solving skills and the ability to design solutions that meet complex business requirements. - Strong communication and presentation skills. - A commitment to continuous learning and staying updated on the latest industry trends and technologies. Preferred Qualifications - Expertise with frontend programming languages (JS/HTML/CSS) and templating languages (e.g. Jinja, Liquid) also a plus. - Experience with ecommerce search and merchandising workflows (e.g., relevance tuning, ranking rules, navigation, search KPIs) and with cross-channel marketing and personalization (e.g., email, SMS, onsite experiences). Compensation The on-target-earnings range for this position is $160,000-$215,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above. Regional Benefits - Health care including medical, dental, and vision insurance. - 401k Plan with employer contribution. Culture - A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. - Defined 5 values and 10 underlying key behaviors that we strongly believe in. - Flexible working hours to accommodate your working style. - Virtual-first work with several Bloomreach Hubs available across three continents. - Company events to experience the global spirit of the company. - Encouragement and support for employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer. - Stellar ratings on Glassdoor (4.4/5) and Comparably (4.9/5). Personal Development - People Development Program with workshops on various topics run by experts from inside the company. - Access to a communication coach for work-related communications & decision-making challenges. - Managers encouraged to participate in the Leader Development Program for essential leadership skills. - $1,500 professional education budget on an annual basis for education products. Well-being - Employee Assistance Program with counselors for non-work-related challenges. - Subscription to Calm - sleep and meditation app. - ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter. - Facilitation of sports, yoga, and meditation opportunities. - Extended parental leave up to 26 calendar weeks for Primary Caregivers. Compensation - Restricted Stock Units or Stock Options based on role, seniority, and location. - Participation in the company's success through the company performance bonus. - Employee referral bonus of up to $3,000 paid out immediately after the new hire starts. - Celebration of work anniversaries - Bloomversaries! Excited? Join us and transform the future of commerce experiences!

Role Description We are looking for a Product Manager – Web Personalization to join the Bloomreach Engagement product team. In this role, you will own the Web Personalization area of Engagement – everything that powers how our customers personalize experiences on their websites and web apps: - Weblayers - On-site personalization blocks - Web experiments - The orchestration of these experiences alongside email, SMS, and mobile channels Working in one of our Central European offices or from home on a full-time basis , you’ll become a core part of the Engagement product team. You will: - Define and execute the product vision and roadmap for Web Personalization. - Partner closely with design, engineering, and GTM teams to build capabilities that: - Make web personalization simple and powerful for marketers. - Integrate deeply with our core data & decisioning capabilities. - Differentiate Bloomreach vs. competitors in web & app personalization. - Lead the transformation of this area into the era of AI, Agents, and LLMs. Qualifications - 3–5+ years of hands-on experience working with web personalization, experimentation, customer engagement, or related digital experience tools in a practitioner role. - Strong practical background in at least one of: - Web personalization / experimentation platforms - Marketing automation / CDP products with strong web capabilities - Web experience / CMS / front-end tools (e.g. A/B testing tools, on-site personalization, web SDKs) - Experience using Bloomreach Engagement is strongly preferred; experience with similar platforms such as Braze, Salesforce Marketing Cloud Personalization, Dynamic Yield, Monetate, or comparable tools is also valuable. - Experience as a product manager is a plus, but not a requirement. - Mobile app personalization experience is a plus. - Demonstrated ability to translate real customer and implementation needs into clear product, use case, or solution requirements. Requirements - Customer-centric problem solver: You can turn messy feedback into crisp problem statements. You are comfortable saying “no” and explaining trade-offs. - Strong product discovery skills: Comfortable running interviews, validating hypotheses, and working with UX/research. - Technical fluency: Able to discuss architecture and constraints of web SDKs, tag managers, APIs, and front-end rendering with engineers. Can work with tracking concepts (events, attributes, experiments) and understand their implications. - Data-driven decision making: Proficient with product analytics and experimentation. Comfortable defining and tracking metrics (adoption, activation, performance, impact). - Excellent communication & collaboration: Clear written and verbal communication in English. Able to align multiple stakeholders across Product, Engineering, CS, and GTM. - Execution and ownership: You can drive complex projects to completion, even with ambiguity and competing priorities. You’re comfortable operating in a fast-paced, high-growth environment. Benefits - A great deal of freedom and trust with flexible working hours. - Virtual-first work model with several Bloomreach Hubs available across three continents. - Company events to experience the global spirit of the company. - 5 paid days off to volunteer. - People Development Program with workshops on various topics. - $1,500 professional education budget on an annual basis. - Employee Assistance Program with counselors for non-work-related challenges. - Subscription to Calm - sleep and meditation app. - ‘DisConnect’ days for additional time off each quarter. - Extended parental leave up to 26 calendar weeks for Primary Caregivers. - Restricted Stock Units or Stock Options based on role, seniority, and location. - Participation in the company's success through performance bonuses. - Employee referral bonus of up to $3,000. - Celebration of work anniversaries - Bloomversaries!

Role Description As a Technical Product Marketing Manager at Bloomreach, you support go-to-market activities for technical platform launches, search and strategic ISV partnerships (Databricks, AWS, GCP, Snowflake). This role is designed for someone who is passionate about building rapidly scaling products with partners, who is agentic-minded, and excited to work at the intersection of technology and marketing. If you’re someone who gets fired up about how MCPs unlock new product possibilities, who can read a technical spec and translate it into a compelling story for a commercial audience then this role is for you. You'll work closely alongside other experienced product marketers — contributing to our technical platform and partnership narrative. This is a high-visibility position on a team shaping Bloomreach's platform and partner strategy. Key Responsibilities - Strategic ISV Partnerships GTM (AWS, GCP, Snowflake): Own the go-to-market motion for Bloomreach's technical partnerships. Develop joint positioning, support marketplace listings, coordinate co-marketing activities, and build collateral for sales teams. - Technical Platform Launches: Own go-to-market execution for technical product launches end-to-end. Build a compelling story, tiering, milestone planning, internal communication, sales enablement, and post-launch evaluation. - API & Agentic Narrative Support: Contribute to Bloomreach's API and agentic platform story. Work alongside senior PMMs to build materials that help technical buyers understand what's possible with the Bloomreach platform. - Customer Storylines & Sales Enablement: Support the team in building materials that help sales and internal teams talk about Bloomreach's platform credibly and compellingly. - Cross-Functional Collaboration: Partner closely with Product, Partnerships, Sales, CS, and Marketing to execute launches and GTM programs on time and to a high standard. - Other Duties: Take on other job-related tasks in support of PMM and business objectives as assigned. Qualifications - Up to 5 years of experience in Product Marketing, Technical Marketing, Solutions Engineering, Developer Relations, or a closely related field — ideally at a SaaS or AI company. - OR equivalent experience in a technical role (engineering, product management, solutions architecture) with a strong desire to move into marketing and storytelling. - Experience working with technology partners to jointly build and launch products, features and go-to-market sales motions. - API/MCP fluent: understanding of agentic architectures and how technical platforms deliver value for customers and partners. - Strong writing skills: ability to make complex technical concepts accessible without losing precision. - Collaborative and proactive: thrive in cross-functional environments, take ownership without being asked, and communicate clearly. - Bachelor's degree or equivalent experience in computer science, marketing, business, or a technical field preferred. - Experience working with Claude Code, Cursor, Codex or other agentic AI tools in Marketing workflows would be a significant plus. Example Milestones (First Months) - Month 1: Learn the landscape by shadowing senior PMMs on active launches and partnership programs. - Months 1–2: Take ownership of your first technical product launch end-to-end — with support. - Month 3: Take the wheel on AWS, GCP, and Snowflake partnership GTM. - Month 6: Deliver a post-mortem on your first major launch and present learnings to the broader team. Benefits - Personal pension contribution by Bloomreach - MyEva — online financial expert tool at your disposal - Access to private hospitals with reduced wait times - Income protection in case of long-term illness or injury Company Description Bloomreach is building the world’s premier agentic platform for personalization. We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

Title: Senior Software Engineer - Python, Go Location: Czechia Job Description: Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. - We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. - We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. - We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. About your role and the team: We are looking for a highly skilled and experienced Senior Software Engineer to become a valuable member of our Integrations Team within our Engagement product. In this position, you will be responsible for designing, developing, and maintaining multiple integration solutions that connect various third-party systems and applications. This involves collaborating closely with cross-functional teams to gather requirements, ensuring robust architecture, implementing APIs, troubleshooting integration issues, and providing ongoing support to enhance our integration platform's overall performance and reliability. The team is responsible for releases, deployments, and monitoring of its production services, ensuring smooth operation and solving issues. We are happy to meet you in Brno & Prague (Czechia) or Bratislava (Slovakia), where our headquarters is located or or you can work from home from Central and East Europe on a full time basis. Our Tech Stack: - Python, Go - Typescript - MongoDB, Redis, Apache Kafka - Kubernetes, Prometheus, Grafana, Sentry - Docker - Google Cloud Platform - GitLab CI/CD About the candidate: Must have: - Advanced proficiency in designing, developing, and maintaining solutions using Python. - Professional experience with Go and TypeScript. - Experience with cross-functional and cross-team collaboration to gather requirements and ensure seamless delivery of systems and applications. - Focus on quality, scalability, and performance of integration solutions. - Excellent problem-solving skills and attention to detail. - The ability to work in project teams effectively, be reliable, and communicate clearly. - A “can-do” attitude. Should have: - Experience with implementing and maintaining APIs and other integration components. - Experience with GCP, Kubernetes, Kafka, and Docker. - Understanding DevOps principles to implement, deploy, oversee, and sustain integration solutions. - Conduct regular code reviews and use static code analysis tools to maintain high code quality. - Cooperate with the team to proactively improve and maintain our team's processes, code, and quality standards. - Stay up-to-date with industry trends and emerging technologies to continuously improve development processes and solutions. Nice to have: - Experience with mentoring and guiding less experienced engineers on the team. - Knowledge of Front-end technologies like Angular (or with a similar component-based framework). #LI More things you'll like about Bloomreach: Culture: - A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. - We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. - We believe in flexible working hours to accommodate your working style. - We work virtual-first with several Bloomreach Hubs available across three continents. - We organize company events to experience the global spirit of the company and get excited about what's ahead. - We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. - The Bloomreach Glassdoor page elaborates on our stellar 4.4/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5 Personal Development: - We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. - Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.* - Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. - Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* Well-being: - The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* - Subscription to Calm - sleep and meditation app.* - We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. - We facilitate sports, yoga, and meditation opportunities for each other. - Extended parental leave up to 26 calendar weeks for Primary Caregivers.* Compensation: - Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.* - Everyone gets to participate in the company's success through the company performance bonus.* - We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. - We reward & celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote

Title: Staff Quality Assurance Engineer (Personify team) Location: Czechia Job Description: Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. - We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. - We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. - We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. About your role and the team Loomi for Shopify is a new Bloomreach product designed to integrate all existing Bloomreach offerings with Shopify, the largest e-commerce platform, to deliver a personalized shopping experience. Key features will include Out-of-the-Box Widgets (pre-built components customers can readily use) and Data Pipelines (functionality to source data directly from Shopify into Bloomreach). The Personify team is a friendly group of talented developers who enjoy working together from the Prague office. We are looking for someone who enjoys in-person collaboration as much as we do and who would be joining us in the office, while still being able to benefit from Bloomreach's Remote First policy. We want you to join us full-time as a Senior / Staff Quality Assurance Engineer in our Personify team. And if you are interested in who will be your engineering manager, check out Petr's LinkedIn profile. In this role, you will: - be first QA on the team - join a highly collaborative and agile team that enjoys working and having fun together - collaborate with PM, Design and QAs from other teams - own the team`s testing strategy - automate the heck out of it and test manually the rest - and apply AI tools - contribute to the technical design decisions - review code - help your team mates grow Our Tech Stack - Typescript, Go - Playwright, Vitest/Jest - BrowserStack, Jira - Prometheus, Grafana, Sentry - GitLab, Kubernetes, Docker - Google Cloud About the candidate Must have: - Past experience with QA Automation or SDET roles - Professional experience building test plans - Professional experience with test automation of FE and BE applications - Professional experience with Playwright or Cypress - Strong team player, that always supports his follow team mates Should have: - Building and owning a test strategy - Adopting new AI ways of working and testing - Experience extending CI/CD pipelines with automated gates - Experience writing unit and integration tests - Ability to conduct reviews and provide constructive feedback Nice to have: - Experience with GitLab, Jest and BrowserStack - Experience with IaC and Kubernetes - Experience with Shopify ecosystem - Experience with Ecommerce ecosystem #LI More things you'll like about Bloomreach: Culture: - A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. - We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. - We believe in flexible working hours to accommodate your working style. - We work virtual-first with several Bloomreach Hubs available across three continents. - We organize company events to experience the global spirit of the company and get excited about what's ahead. - We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. - The Bloomreach Glassdoor page elaborates on our stellar 4.4/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5 Personal Development: - We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. - Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.* - Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. - Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* Well-being: - The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* - Subscription to Calm - sleep and meditation app.* - We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. - We facilitate sports, yoga, and meditation opportunities for each other. - Extended parental leave up to 26 calendar weeks for Primary Caregivers.* Compensation: - Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.* - Everyone gets to participate in the company's success through the company performance bonus.* - We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. - We reward & celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote

Role Description As Associate Director, Sales - DACH, you will play a pivotal leadership role in scaling our presence across Germany, Austria, and Switzerland. You will own regional revenue performance end-to-end, driving both top-of-funnel pipeline creation and enterprise deal execution across key verticals, with a primary focus on retail. This is a high-impact role for a commercially driven leader who combines strategic thinking with hands-on execution. You will work closely with senior leadership to shape go-to-market strategy, build a high-performing team, and expand our footprint in one of our most important regions. Key Responsibilities - Revenue & Pipeline Ownership: Own the full sales funnel across DACH, including pipeline generation, qualification, and conversion. Drive consistent top-of-funnel activity in partnership with Marketing, SDRs, and Partners, while maintaining strong pipeline coverage to achieve and exceed regional targets. - Go-to-Market Execution: Define and execute the regional go-to-market strategy, identifying priority segments, key accounts, and growth opportunities. Translate strategy into measurable outcomes across pipeline, win rates, and revenue. - Enterprise Sales Leadership: Lead complex, multi-stakeholder sales cycles from early engagement through to close. Maintain a consultative, value-driven approach focused on delivering measurable business impact for customers. - Team Leadership & Development: Build, coach, and develop a high-performing sales team. Set clear expectations around performance, pipeline discipline, and execution, while fostering a culture of accountability and continuous improvement. - Cross-Functional Orchestration: Work closely with Marketing, Channel, Customer Success, Sales Engineering, and Professional Services to create and execute integrated account strategies and deliver a seamless customer experience. - Executive Stakeholder Engagement: Act as a trusted advisor to senior stakeholders across customer organisations. Represent the company at key industry events and in executive-level conversations. - Sales Discipline & Forecasting: Maintain rigorous pipeline management, CRM hygiene, and forecast accuracy. Use data-driven insights to improve conversion rates, deal velocity, and overall performance. - Market Expansion: Identify and unlock new growth opportunities across DACH, including new verticals, partnerships, and routes to market. Qualifications - 5+ years of progressive sales experience, including experience in a leadership or team lead capacity within the DACH region. - Strong expertise in B2B enterprise software/SaaS, ideally with exposure to retail. - Experience working with or supporting geographically distributed teams. - Strong communication, negotiation, and stakeholder management skills. - Analytical and data-driven, with experience using CRM and sales forecasting tools (e.g., Salesforce). - Ability to operate effectively in a fast-paced, matrixed, and international environment. - Bachelor’s degree required; MBA or equivalent is a plus. - Fluency in English & German is essential. Benefits - A great deal of freedom and trust with flexible working hours. - Virtual-first work with several Bloomreach Hubs available across three continents. - Company events to experience the global spirit of the company. - 5 paid days off to volunteer. - People Development Program with personal development workshops. - $1,500 professional education budget on an annual basis. - Employee Assistance Program with counselors. - Subscription to Calm - sleep and meditation app. - ‘DisConnect’ days for additional time off each quarter. - Extended parental leave up to 26 calendar weeks for Primary Caregivers. - Restricted Stock Units or Stock Options based on role, seniority, and location. - Participation in the company's success through performance bonuses. - Employee referral bonus of up to $3,000. - Celebration of work anniversaries - Bloomversaries! Company Description Bloomreach is building the world’s premier agentic platform for personalization. We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

Role Description Join our Artificial Intelligence team as a Senior Software Engineer (with an overlap into ML Engineer) and help us revolutionize marketing with ML-powered solutions! You'll work on cutting-edge technologies, impacting millions of users, and contributing to a product that truly makes a difference. Starting monthly compensation begins at 4000 EUR gross, with the final offer tailored for each candidate based on their skills and experience. Stock options and a comprehensive benefits package are also included. Working in one of our Central European offices (Bratislava, Brno, Prague) or from home on a full-time basis, you´ll become a core part of the Engineering Team. What challenge awaits you? - Building and maintaining ML-powered features in a production environment, ensuring they are reliable, scalable, and deliver real value to our users. - Cooperating with teammates, Data Science engineers, and Engineering and Product leaders to speed up ML-powered features' delivery. - Applying principles of continuous discovery, integration, testing, and other techniques from Agile, DevOps, and MLOps mindsets. - Building efficient workflows, automating processes, and fostering a culture of collaboration and innovation. Your job will be to: - Design & Deliver new features - Translate business requirements for ML-powered features into technical specifications and design documents. - Collaborate with data scientists to ensure new ML features' technical feasibility and scalability. - Define and develop back-office API endpoints as well as high-performance serving endpoints. - Develop and implement ML models, algorithms, and data pipelines to support new features. - Deploy and monitor new features in production, ensuring seamless integration with existing systems. - Ensure quality and performance of developed solution - Perform rigorous testing and quality assurance of ML models and code, including unit tests, integration tests, and A/B testing. - Implement monitoring systems and dashboards to track the performance of ML models in production. - Contribute to developing and implementing DevOps and MLOps best practices within the team. - Support and Maintain owned components - Maintain end-to-end features, encompassing back-office APIs, models, definitions, and high-performance serving APIs. - Provide ongoing support and maintenance for existing ML-powered features. - Support client-facing colleagues in the investigation of possible issues (L3 support). - Document code, design decisions, and operational procedures to facilitate ongoing maintenance and knowledge sharing. Qualifications - Proven experience in Python engineering, with a strong focus on designing and maintaining AI/ML-powered features in production environments. - Experience with cloud platforms (e.g., GCP, AWS) and relevant services for ML development and deployment. - Solid understanding of software architecture principles, particularly in the context of building and maintaining scalable and reliable APIs and microservices. - Experience with version control systems (e.g., Git) and CI/CD pipelines for efficient development and deployment. - Familiarity with common ML frameworks, libraries, and tools (e.g., TensorFlow, PyTorch, Scikit-learn, etc.). Requirements - A genuine passion for learning new technologies and keeping up-to-date with the latest advancements in AI/ML. - Demonstrates strong initiative, ability to work within a team, and communication skills. - A commitment to delivering high-quality work and a dedication to continuous improvement. Benefits - A great deal of freedom and trust in the workplace. - Defined company values and behaviors embedded in processes. - Flexible working hours to accommodate your working style. - Virtual-first work environment with several Bloomreach Hubs available across three continents. - Company events to foster a global spirit. - 5 paid days off to volunteer. - Employee Assistance Program with counselors for non-work-related challenges. - Subscription to Calm - sleep and meditation app. - ‘DisConnect’ days for additional time off each quarter. - Extended parental leave up to 26 calendar weeks for Primary Caregivers. - Restricted Stock Units or Stock Options based on role, seniority, and location. - Participation in the company's success through performance bonuses. - Employee referral bonus of up to $3,000. - Celebration of work anniversaries - Bloomversaries!