Bio-Techne

• Provide customer assistance on more detailed or complex questions regarding our immunoassay platform, including assay design and planning, correlation and bridging between platforms, and data interpretation. • Present scientific seminars to prospects and assist with pre-sales opportunities by carrying out evaluations at prospect sites. • Attend, present and interact with customers at scientific meetings, conferences and tradeshows. • Provide feedback and updates to other team members (including sales, marketing and PM teams). • Provide customer feedback and field visit reports to other team members. • Serve as a subject matter expert for immunoassays and stay current on the science and workflows within immunoassay fields with opportunities to present to internal teams on those matters. • Collaborate with global FAS teams to help train peers and synergize on resources. • Empower scientists by training and supporting them on instrument use, assay development and data analysis for Luminex & Ella instruments and software. • Develop and nurture positive relationships with customers and internal teams in assigned territory. • Foster increased product usage, support sales efforts through technical presentations, product demonstrations and participation at vendor shows. • Accompany Sales Representatives in customer laboratories to provide technical and applications expertise. • Provide post-sales assay development and troubleshooting support for customers in-person, virtually, and via phone and email. • Travel to customer laboratories to provide support. • Contribute customer feedback to marketing, product development and software teams. • Assist in creation and review of technical literature and training resources. • Create and maintain customer support information using our CRM (SalesForce). • Communicate effectively with customers and team members.

• Drive sales and expand the reach of Bio-Techne’s Spatial Biology product line • Provide cutting-edge solutions for visualizing, characterizing, and quantifying tissue transcriptomic profiles • Develop and execute strategic territory and account-specific sales plans • Conduct effective pre-call planning for customer meetings • Spend an appropriate amount of time in the field with customers • Prospect and generate new customer leads through various activities • Accurately forecast sales, maintain Salesforce.com records, and manage the sales cycle • Deliver technical and scientific presentations on Spatial Biology Division products • Consult with customers on product portfolio applications and solutions • Build and maintain strong relationships with customers • Represent Bio-Techne Spatial brand effectively in the marketplace • Partner cross-functionally to address diverse customer needs

• Achieve sales targets through application of consultative selling methods • Maintain and develop incremental business in existing and new accounts • Work closely with the full Commercial Team to ensure we provide a coordinated approach to customers and promote all the solutions Bio-Techne can provide. • Field sales located in the assigned territory and visiting customers 75% of the time • Familiar with standard scientific methods, techniques, reagents & equipment relevant to Bio-Techne’s product line • Provide accurate sales forecasts for both instruments and reagents in the Immunoassay Product Lines • Use SalesForce.com to manage all active leads, customers, and opportunities. • Dashboards will be used to track progress and KPIs • Plan and execute account management to accomplish goals and follow company vision • Ensure that customers understand the value proposition, features & benefits, competitive advantages, and applications of all relevant products

• Achieve sales targets through application of consultative selling methods • Maintain and develop incremental business in existing and new accounts • Work closely with the full Commercial Team to ensure we provide a coordinated approach to customers and promote all the solutions Bio-Techne can provide • Field sales located in the assigned territory and visiting customers 75% of the time • Familiar with standard scientific methods, techniques, reagents & equipment relevant to Bio-Techne’s product line • Provide accurate sales forecasts for both instruments and reagents in the Immunoassay Product Lines • Use SalesForce.com to manage all active leads, customers, and opportunities • Plan and execute account management to accomplish goals and follow company vision • Ensure that customers understand the value proposition, features & benefits, competitive advantages, and applications of all relevant products

• Provide on-field support for pre-and post-sales activities with direct customers and channel partners • Educate, train, and support new and existing customers on Lunaphore instrumentation and data analysis solutions • Collaborate with account managers to expand instrument, software, and consumable sales • Attend scientific meetings, conferences, and trade shows to present company products, applications, and data • Investigate issues relating to hardware, software, and biological assays and develop solutions to address them • Report and present feedback from the field through thorough and detailed presentations • Develop multiplex staining assays and evaluate stained tissues

• Responsible for sales of Simple Western and Cellular Analysis instruments and related systems and consumables in the assigned territory. • Develop and execute strategic plans for the portfolio to increase sales and grow market share. • Support customers throughout the Boston/Cambridge territory. • Achieve sales targets through application of consultative selling methods. • Maintain and develop incremental business in existing and new accounts. • Work closely with the full Commercial Team to ensure a coordinated approach to customers. • Use SalesForce.com to manage all active leads, customers, and opportunities. • Provide accurate sales forecasts for instruments and reagents in the Immunoassay Product Lines. • Ensure customers understand the value proposition and applications of all relevant products.

• Provide customer assistance on detailed or complex questions regarding immunoassay platform • Present scientific seminars to prospects and assist with pre-sales opportunities • Attend, present and interact with customers at scientific meetings, conferences, and tradeshows • Provide feedback and updates to team members (including sales, marketing, and PM teams) • Serve as a subject matter expert for immunoassays • Collaborate with global FAS teams to train peers and synergize on resources • Empower scientists by training and supporting them on instrument use, assay development, and data analysis • Develop and nurture positive relationships with customers and internal teams in assigned territory • Support sales efforts through technical presentations, product demonstrations, and participation at vendor shows • Provide post-sales assay development and troubleshooting support for customers in-person, virtually, and via phone and email

• Provide remote and on-field support for pre- and post-sales activities • Investigate problems and develop solutions to address them • Install, maintain, and repair Bio-techne Spatial instrumentation • Understand all the technical aspects of the product • Run basic staining assays on the setup for testing protocols (Training will be provided) • Identify customer problems and report customer feedback • Drive for results by consistently achieving goals and pushing to complete tasks by their deadlines • Keep all service documentation up to date • Frequent travel on short notice (up to 85% travel)

• Achieve sales targets by applying a consultative, value-based selling approach • Spend approximately 75% of time in the field, engaging with customers • Develop and implement strategic territory plans to grow market share • Manage and grow existing accounts while prospecting for new opportunities • Provide product demonstrations and technical presentations • Maintain accurate and up-to-date opportunity pipelines and forecasts

Title: Senior Software Engineer, AI and ML Platforms Location: US - California - San Jose Job Description: Full time job requisition id JR101822 By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide. Pay Range: $132,400.00 - $217,600.00 Bio-Techne develops innovative software and instrumentation solutions that help scientists generate accurate, reproducible biological data at scale. As our software portfolio evolves toward SaaS-based delivery models, we are embedding AI-driven intelligence directly into our platforms to improve usability, automation, and scientific insight. This Senior Software Engineer role sits at the intersection of AI engineering, cloud-native microservices, and enterprise SaaS platforms. You will lead the design and implementation of scalable backend services that power AI-enabled features across Bio-Techne software products. This role is ideal for an experienced engineer who enjoys owning architecture, mentoring others, and delivering production-grade systems used in regulated scientific environments. This is a hybrid position based out of our San Jose, CA site. Responsibilities: - Lead the design and development of cloud-native, microservices-based backend systems supporting Bio-Techne software products - Design, build, and deploy AI-powered services, including LLM-based assistants, recommendations, and automation workflows - Develop scalable REST and event-driven APIs that integrate AI services with instrument software and customer-facing applications - Architect and implement Retrieval-Augmented Generation (RAG) pipelines over scientific, operational, and customer data - Partner with central IT, Enterprise Data, and Infrastructure teams to align AI services with shared platform standards. This includes MLOps practices, data access governance, observability frameworks, and security controls, ensuring that POC work can be reliably promoted to production environments. - Establish and maintain MLOps practices for model versioning, evaluation, monitoring, and retraining — ensuring AI services degrade gracefully and remain reliable over time. - Collaborate with product management, scientists, and UX teams to translate scientific workflows into AI-driven software capabilities - Ensure reliability, observability, security, and performance of distributed services operating in production environments - Drive technical standards for code quality, service ownership, and system architecture - Mentor junior engineers and contribute to design reviews, code reviews, and technical decision-making - Document system architecture, APIs, and operational considerations for internal and cross-functional stakeholders Qualifications Education & Experience: - B.S. in Computer Science, Software Engineering, or related technical field and 7+ years of relevant experience developing and operating production-grade software systems - Or, M.S. in Computer Science, AI/ML, or related discipline and 5+ years of relevant experience - Or, equivalent combination of relevant education and experience Knowledge, Skills, and Abilities: - Strong proficiency in Python, Java, or similar backend languages with hands-on microservices experience - Demonstrated experience designing and operating cloud-native SaaS platforms - Experience building RESTful APIs using frameworks such as FastAPI, Flask, or Spring Boot - Hands-on experience integrating AI/ML or LLM-based services into real-world applications - Solid understanding of distributed systems, asynchronous processing, and service-to-service communication - Experience with containerization (Docker) and CI/CD pipelines - Strong written and verbal communication skills, including experience working across engineering and scientific teams - Strong ability to understand how systems work under the hood, with the ability to reason about and implement the underlying algorithms, evaluate the tradeoffs, and build new capabilities - Demonstrated ability to implement ML or information-retrieval algorithms; not solely through high-level frameworks (examples: custom retrieval, ranking and re-ranking strategies, embedding and chunking approaches, evaluation pipelines, or inference-time optimizations) - Demonstrated track record of designing and building novel systems or components, rather than primarily integrating off-the-shelf tools - Strong computer-science fundamentals: data structures, algorithmic complexity Preferred Qualifications: - Experience with cloud platforms such as AWS or Azure - Familiarity with Kubernetes and multi-service deployment strategies - Experience managing the ML lifecycle, including but not limited to EDA, feature engineering, model training/tuning, validation, deployment, and maintenance - Experience with vector databases (pgvector, FAISS, Pinecone, or similar) - Experience with RAG frameworks such as LangChain or LlamaIndex - Exposure to scientific software, laboratory instrumentation, or regulated environments (GxP) - Experience designing systems with multi-tenant SaaS considerations and feature-based licensing Why Join Bio-Techne: - We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield. - We invest in our employees’ financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA. - We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more. - We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging. - We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave. - We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table. Bio-Techne is an E-Verify Employer in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property. If you require a reasonable accommodation to complete an application, participate in an interview, or take part in any other stage of the recruitment process.