Empowering scientists & clinicians by providing high-quality reagents, analytical instruments, & precision diagnostics.
Field Applications Scientist, Immunoassay Specialist
Location
New York
Posted
4 days ago
Salary
$85.6K - $140.8K / year
Seniority
Senior
Job Description
Field Applications Scientist, Immunoassay Specialist
Bio-Techne
• Provide customer assistance on more detailed or complex questions regarding our immunoassay platform, including assay design and planning, correlation and bridging between platforms, and data interpretation. • Present scientific seminars to prospects and assist with pre-sales opportunities by carrying out evaluations at prospect sites. • Attend, present and interact with customers at scientific meetings, conferences and tradeshows. • Provide feedback and updates to other team members (including sales, marketing and PM teams). • Provide customer feedback and field visit reports to other team members. • Serve as a subject matter expert for immunoassays and stay current on the science and workflows within immunoassay fields with opportunities to present to internal teams on those matters. • Collaborate with global FAS teams to help train peers and synergize on resources. • Empower scientists by training and supporting them on instrument use, assay development and data analysis for Luminex & Ella instruments and software. • Develop and nurture positive relationships with customers and internal teams in assigned territory. • Foster increased product usage, support sales efforts through technical presentations, product demonstrations and participation at vendor shows. • Accompany Sales Representatives in customer laboratories to provide technical and applications expertise. • Provide post-sales assay development and troubleshooting support for customers in-person, virtually, and via phone and email. • Travel to customer laboratories to provide support. • Contribute customer feedback to marketing, product development and software teams. • Assist in creation and review of technical literature and training resources. • Create and maintain customer support information using our CRM (SalesForce). • Communicate effectively with customers and team members.
Job Requirements
- Minimum BS/BA degree in biochemistry, bioengineering, pharmaceutical sciences, biology or a related life science field.
- MS/PhD and Field Applications Scientist experience is preferred.
- Minimum 5 years hands-on experience with immunoassays is required.
- Display a thorough understanding of the principles of immunoassays and the applicability of these assays in different research fields.
- Independently execute assay and reagent troubleshooting, optimization and validation experiments.
- Excellent oral and written communication skills, to include presentation and training styles.
- Substantial knowledge of current scientific literature and life science methods and applications.
- Proven record working efficiently both in a team environment and independently is required; previous experience providing Field Applications/Technical support is a plus.
- Ability to multi-task and prioritize is required.
- Excellent time management, organizational, verbal and written communication skills.
- Experience in training and teaching.
- Ability to travel 50% of the time.
Benefits
- Competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.
- 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
- Mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.
- Employee resource groups, volunteer paid time off, employee events, and charity drives.
- Accrued leave policy with paid holidays, paid time off, and paid parental leave.
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