Syndio

Role Description Owns the operational backbone of Syndio's product marketing function, maintaining the systems, content, and intelligence that help Sales, SE, and field teams go to market with clarity and confidence. This role sits at the intersection of product, marketing, and sales, and is the connective tissue that keeps Syndio's market-facing story accurate, accessible, and battle-tested. Reports to the Sr. Director, Product Marketing and Brand. Why this job is exciting - Product Messaging and Content: - Maintain and version all customer-facing product messaging, ensuring collateral, web pages, and enablement assets reflect current positioning at all times. - Own Syndio's product content library, including feature one-pagers, capability matrices, packaging comparisons, and use-case narratives, so Sales and SE can find what they need without re-requesting it. - Partner with Content and Creative to refresh assets when product or positioning changes, managing timelines and intake so nothing falls through the cracks. - Translate product roadmap updates and release notes into plain-language summaries that field teams can act on immediately. - Go-to-Market Execution: - Coordinate product launch execution end-to-end, including building launch briefs, managing asset production timelines, and ensuring Sales has what it needs before GA. - Support the development of demo scripts, SE talking points, and persona-specific value narratives for new products and packaging tiers. - Partner with Sales Enablement to identify gaps in field readiness and prioritize support accordingly. - Competitive Intelligence: - Stand up and maintain Syndio's competitive intelligence program under the direction of the Sr. Director, building the tracking infrastructure, source list, and reporting cadence from the ground up. - Monitor key competitors on an ongoing basis across positioning, pricing, features, packaging, and customer feedback signals. - Synthesize findings into regular competitive briefs and battlecards that Sales can use in active deals. - Flag emerging threats and category shifts to marketing and sales leadership in real time. - Win/Loss: - Stand up Syndio's win/loss program, including interview guide development, outreach process, and a consistent reporting format that makes findings actionable for Sales and leadership. - Conduct or coordinate win/loss interviews with recent buyers and lost prospects, in partnership with Sales and CS. - Maintain a living repository of win/loss themes, with regular synthesis shared across Sales, Marketing, and Product. - Surface patterns that inform positioning, objection handling, and competitive response. - Review and Analyst Platform Management: - Own Syndio's presence on G2, Gartner Peer Insights, and comparable platforms, including profile accuracy, review generation campaigns in partnership with CS and Customer Marketing, and response strategy. - Monitor and report on review trends, competitive standing, and platform-driven traffic as part of a regular marketing intelligence cadence. - Cross-Functional Collaboration: - Act as a primary liaison between Product and Marketing, attending relevant product standups or reviews, surfacing marketing implications of roadmap decisions, and ensuring the marketing org has full visibility into roadmap decisions and can move in lockstep with product releases. - Support analyst relations prep by building background materials, capability summaries, and competitive context for briefings. - Bring a consistent point of view on how the market perceives Syndio relative to competitors, and share it proactively across teams. Qualifications - Significant experience in product marketing, competitive intelligence, market research, or a closely related field, ideally in B2B SaaS. - Strong written communication skills with the ability to distill complex product and market information into clear, usable content for Sales and field teams. - You've built programs before, not just contributed to them. You will be standing up the win/loss and competitive intelligence functions. - A researcher's instinct and a storyteller's sensibility, able to find the signal in market noise and translate it into positioning that resonates. - Experience with tools like G2, Gartner Peer Insights, Crayon, Klue, or similar competitive and review platforms is a plus. - Highly organized and able to manage multiple workstreams with competing timelines without losing detail quality. - Collaborative by nature, this role touches nearly every team and requires someone who builds relationships easily and follows through consistently. Benefits - 💰 Competitive Compensation. For this role our salary is targeted at $155,000-$180,000 per year. Final offer amounts are determined by factors such as experience and expertise. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. - 🏆 Syndio Equity. So you can share in Syndio’s success. - 🏝 Flexible Vacation Policy. We encourage our team to recharge when they need to, plus paid sick & safe time, compassion leave, and voting leave. - Paid parental leave. - 🩺 Medical, Dental, Vision. Syndio pays 90% of employee premiums, and 50% for dependents. - 🏥 Life Insurance & Disability. Syndio covers the full premium. - 🏦 401(k). To help you save for your future. - Fully remote model - #LI-Remote. Interview Overview - 30 min interview with a member of our Talent Team. - Submission of your portfolio. - 45 minute zoom interview with the Hiring Manager to walk through portfolio. - Three video interviews with several team members - 1.5 hours. - Final 30 minute interview with the SVP Marketing. At Syndio, we're building a diverse team that values candor, curiosity, and community. If you share these values and are interested in joining us, we'd love to talk with you even if you don't 100% meet the "about you" listed here. We don't expect anyone to have all the answers, as long as you're willing to learn and grow with us. Syndio is an Equal Opportunity Employer. We are building an inclusive and collaborative workplace as we grow, and we welcome team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age.

• Own Syndio's strategic partnership ecosystem across technology platforms, consulting firms, global systems integrators, and service providers, from origination to launch. • Develop executive relationships that create long-term strategic value, not simply partner agreements. • Create joint business plans with measurable objectives around pipeline, revenue, customer success, and market expansion. • Develop repeatable co-sell motions that engage partners early in the sales cycle and improve enterprise win rates. • Partner with Sales leadership to embed partners into account planning, executive relationships, and strategic pursuits. • Work with Marketing and Product Marketing to develop joint messaging, solution briefs, case studies, webinars, customer stories, executive events, and campaign assets. • Equip Syndio and partner sales teams with the tools, messaging, and confidence to tell a consistent joint value proposition. • In partnership with Syndio's Marketing team, develop scalable partner enablement that allows strategic partners to confidently represent Syndio in the market. • Ensure consulting and implementation partners understand how Decision Intelligence for Pay fits into broader HR transformation initiatives. • Create operating rhythms including executive business reviews, quarterly planning, enablement sessions, and partner communications. • Serve as the connective tissue across Partnerships, Sales, Marketing, Product, Customer Success, Services, Legal, and Finance, to translate partner feedback into product opportunities, marketing priorities, and sales motions. • Identify friction across the partner lifecycle and help drive operational improvements. • Represent the voice of the partner ecosystem inside Syndio and represent Syndio externally with senior partner leaders. • Establish clear metrics for partner health and business impact. • Track partner-sourced pipeline, partner-influenced revenue, executive engagement, enablement adoption, and joint customer success. • Evaluate which partnerships deserve additional investment and where Syndio should expand its ecosystem. • Refine the partnership strategy based on market opportunity, customer demand, and business results.

• Engage with customers as a senior voice in AI and security reviews • Lead discussions to understand and resolve customer needs • Develop thought leadership materials and frameworks • Collaborate closely with internal teams to bridge customer needs with product offerings

• As an Account Partner, you will own the full client relationship across a book of enterprise accounts that are serious about transforming the future of pay. You are the person who makes the Syndio commercial motion real: driving adoption, expanding the Syndio platform, and running a book where every renewal is earned long before it’s negotiated. • You're the person customers call when their CHRO needs board-ready analysis, when a new pay directive lands in their region, when Talent Acquisition needs to speed up offers for critical hires, and most importantly, when they're ready to transform how they make pay decisions across the org. You anticipate those calls before they come, arriving with a point of view on where each account’s compliance posture is heading and what to do about it before leadership asks. Your customers trust you because you understand their business, not just the product. • Building that trust is how you build a commercial relationship. You earn executive alignment with the office of the CHRO and CFO by being the advisor who helps your customers think through hard problems, not the person who manages their contract. That advisory credibility is what opens the path from compliance-only into governance at scale, and what makes renewals a confirmation of partnership rather than a negotiation.

• Serve as the primary marketing liaison to strategic partners • Own the day-to-day marketing relationship with Syndio's strategic partner portfolio • Build trusted working relationships with counterpart marketing contacts at each partner organization • Represent Syndio marketing in partner planning calls, quarterly business reviews, and co-marketing syncs • Bring executive presence to senior-stakeholder settings — comfortable representing Syndio one-on-one with senior leaders at partner organizations, without needing Syndio leadership in the room • Coordinate across multiple external stakeholders when programs involve more than one partner organization at once • Understand each partner's program structure and stage — enrollment, certification/build status, GA — and calibrate marketing claims and asset readiness accordingly, so we never market a partnership ahead of where it actually stands • For partnerships that follow a full launch motion (marketplace listing, seller enablement, launch event, periodic refresh), lead that process end to end as a bounded project • Develop and manage a co-marketing hub that gives both Syndio and partner teams a single place for joint messaging, approved assets, and campaign materials • Ensure messaging across all partner-facing materials accurately reflects Syndio's product capabilities and current positioning • Establish a lightweight review and approval process with Product Marketing as final sign-off, so partner content stays current and on-brand as our product and positioning evolve • Own the creation of co-branded assets including one-pagers, solution briefs, landing pages, and sales enablement materials • Distill complex, joint value propositions into sharp, sales-ready soundbites (1–2 sentences) that land with partner reps who don't live inside Syndio's product positioning day-to-day • Partner with the content and communications team to develop joint thought leadership, blog content, and co-authored reports • Collaborate with revenue marketing on co-branded event support, including field event activation, sponsored sessions, and joint webinars • Work with Syndio's revenue marketing team and partner ops to identify joint customer overlap and design-partner opportunities, ensuring co-sell programs are supported with the right asset stack at each funnel stage • Coordinate joint GTM plays and outbound sequences that activate partner audiences • Track co-marketing program performance and report on contribution to pipeline and influenced revenue • Stay current on messaging, positioning, and product capabilities across the broader product marketing team • Audit existing partner materials on a regular cadence to identify and resolve accuracy gaps • Provide partners with timely updates when product positioning, packaging, or messaging changes.

• Lead insight strategy. Build the frameworks that turn complex data and psychological science into insights people can act on — for our products and for our partners. • Own the path from science to practice. Source from the research, design the data architecture and measurement models, and carry findings through to product and partner implementation. • Commercialize research. Take work beyond the experiment into product features, reporting frameworks, and go-to-market tools that deliver measurable value. • Consult with partners. Work directly with major client organizations to connect our product to their outcomes and apply behavioral science in ways that improve how they make decisions and how their people perform. • Influence across functions. Be the trusted voice between research, product, and go-to-market, and shape how the whole organization generates and applies insight.

• Owns the operational backbone of Syndio's product marketing function, maintaining the systems, content, and intelligence that help Sales, SE, and field teams go to market with clarity and confidence. • This role sits at the intersection of product, marketing, and sales, and is the connective tissue that keeps Syndio's market-facing story accurate, accessible, and battle-tested. • Reports to the Sr. Director, Product Marketing and Brand. • Coordinate product launch execution end-to-end, including building launch briefs, managing asset production timelines, and ensuring Sales has what it needs before GA. • Support the development of demo scripts, SE talking points, and persona-specific value narratives for new products and packaging tiers. • Partner with Sales Enablement to identify gaps in field readiness and prioritize support accordingly. • Monitor key competitors on an ongoing basis across positioning, pricing, features, packaging, and customer feedback signals. • Conduct or coordinate win/loss interviews with recent buyers and lost prospects, in partnership with Sales and CS.

• Serve as a partner to GTM executives, enabling them to focus on revenue growth and market impact. • Own complex, multi-timezone calendar management for senior leaders, navigating competing priorities with precision and sound judgment. • Manage domestic and international travel arrangements, proactively anticipating changes and adapting plans on the fly. • Support preparation for executive meetings, QBRs, board materials, customer-facing events, and GTM offsites. • Coordinate cross-functional logistics for GTM team initiatives, including sales kickoffs, marketing events, and executive briefings. • Maintain and organize GTM-related tools and systems (Salesforce, Gong, ClientSuccess) to support executive visibility into pipeline and performance. • Own the integration of AI tools into your daily workflows, proactively finding new ways to create efficiencies for yourself and the executives you support. • Handle expense reporting and budget tracking for supported executives with accuracy and timeliness. • Provide additional project support during peak periods or company-wide initiatives. • Own logistics execution for GTM events including sales kickoffs, marketing offsites, and executive briefings covering venue coordination, vendor management, attendee logistics, and on-site operations. (Event strategy and creative direction sit with the marketing team; your job is to make sure every detail is handled.)

• The Implementation Manager is the architect of customer success, transforming complex workplace equity goals into measurable outcomes. • You won’t just implement software; you will drive category leadership by guiding enterprise customers from their first touch to full platform adoption. • Your work ensures that workplace equity is predictable, measurable, and deeply integrated into our customers' DNA. • As a member of the implementation team, Implementation Managers possess strong communication skills, be passionate about product adoption, manage multiple workflows, be committed to delivering customer value, and work well cross-functionally. • In this role, the Implementation Manager will work closely with other team members with varying areas of domain expertise, product knowledge and strategy support. • You’ll have one goal in mind: delight and grow the customer and help them expedite time to value by delivering solutions that build more equitable workplaces.

• Syndio is in the middle of a meaningful transformation - and we need a people leader who wants to help build what comes next - an AI-native operating model. Not one that reacts to the business, but one that helps shape it. • This role is the strategic head of the People function, reporting directly to the CEO and owning the roadmap that connects culture, performance, and organizational capability to business outcomes. You’ll lead a small, talented team and be a genuine thought partner at the leadership table — someone who brings a clear point of view and moves quickly from strategy to action. • This is a builder's role. The team is talented and the foundation is solid. What’s needed now is a leader who can elevate the organization beyond transactional work, strengthen leadership effectiveness across the company, and architect the people systems an AI-native business actually requires.