Associa

Role Description CAMS is looking for a Business Development Associate to join our team. The Business Development Associate is responsible for facilitating and executing the CAMS sales process in their respective region(s). They will manage their lead pipeline and create effective business plans to seek out and develop relationships with potential clients, generate and maximize growth opportunities, increase brand loyalty, and obtain goals. Oversee sales calls and meetings, provide feedback on proposals and agreements, and assist with the transition operations to ensure all expectations and requirements are met. Business Development Associates report to the VP of Business Development. What You'll Do Here - Lead generation & management: - Build and maintain a healthy sales pipeline of qualified prospects. - Actively identify and generate new business leads, initiating contact with potential clients to share information about the company and its services. - Qualify leads through web searches, search engines, and cold calling prospective and existing customers in assigned areas. - Oversee the ongoing development, implementation, and tracking of prospect engagement. - Develop new relationships and nurture existing relationships through outbound calls to engage and follow-up with potential and existing referral sources via telephone and email. - Identify, cultivate, manage, and track new opportunities, promptly respond to and follow up on potential client inquiries. - Schedule meetings, follow-ups, and other communications to secure new business. - Drive and document business development activities, ensuring data integrity and facilitating smooth tracking of account activity/pipeline progress. - Present the company’s services, aligning solutions with prospects' needs and effectively communicating the value proposition. - Precise coordination of proposals, presentations, questionnaires, and agreements. - Company growth: - Have a strong understanding of CAMS internal processes and company policies. - Understand the company’s goals and continually seek out innovative ways to communicate our value to potential clients. - Set and forecast sales targets by identifying, advancing, and closing deals. - Responsible for new, organic account growth in a goal-established environment. - Help establish and contribute to marketing development and initiatives. - Build and maintain good working relationships with internal teams to increase opportunities and target new sales through referrals and references. - Attend operational staff meetings to give sales reports and contest updates. - Participate in professional, industry-related educational opportunities. Qualifications - Proficient in Microsoft Office Suite - Knowledge and utilization of CRM, preferably HubSpot - Highly detailed, strong organizational skills, task-oriented - High-level written and verbal communication skills - Demonstrates strong and effective customer service and relationship-building skills - Anticipate work requirements and take ownership of tasks - This is a remote position as long as you are located in North Carolina or South Carolina Requirements - Four-year college degree; 6-8 years of professional experience or an equivalent combination of education and experience - 5+ years of community association management industry experience; CMCA+ preferred Benefits - The base salary for this position is $45,000 - $50,000 annually, determined by the candidate’s qualifications. - Travel is required with this position and with mileage reimbursement. - The CAMS compensation package includes: - Paid Time Off - Company Paid Holidays - Comprehensive medical, dental, and vision plans - 401(k) with employer match at 1-year mark of employment - Life Insurance - Short-term & Long-term Disability - Accident & Critical Illness coverage - Employee Assistance Program - Business mileage reimbursement

Role Description CAMS is on the search for a full-time, Monday-Friday, 8 am-5 pm Accountant. This position can be performed at home/virtually but MUST live in NC or SC. The CAMS Accountant is a key operational role within the company. The primary role of this position will be financial production for a portfolio of associations. The right candidate will build meaningful relationships within the organization and will work closely with Community Managers, key departmental heads, and accounting support staff. Client retention and relationship management will be a valuable component of the work required. The successful candidate will help ensure timely production based on contractual delivery date for all CAMS managed associations, while also ensuring quality, guidance and clarity for accurate financial reporting. The Ongoing Objectives of This Position Will Include: - Daily Bank Reconciliations - Creating journal entries in accordance with GAAP (Generally Accepted Accounting Principles) - Preparing and producing technical, monthly financial reports while ensuring accuracy and on-time delivery - Assisting Community Managers with financial and accounting guidance through routine questions and regular support - Organizing and submitting tax forms where applicable - Assisting with annual audit activities - Collaborating and working with cross-functional teams to include auditors, banking professionals, board members in associations that are managed by CAMS, CAMS Community Managers, CAMS Regional Vice Presidents, Accounting Services - Ability to consistently meet individual and team deadlines - Assisting with special projects as needed Qualifications - Technical proficiency in accounting - Strong proficiency in computer skills, MS Excel, adaptability of learning new software programs - Ability to meet deadlines, high sense of accountability, and sense of urgency - High attention to detail - Excellent organizational skills, and ability to prioritize tasks, projects and workload - Ability to learn quickly and independently - Ability to present ideas and information in a clear, concise and well-organized manner Requirements - Bachelor's degree in Accounting or related field - 1 to 2 years’ experience in the Accounting field - Data management skills, advanced skillset in Excel Benefits - The salary for this position is $50,000. - Paid Time Off - Company Paid Holidays - Comprehensive medical, dental, and vision plans are available - 401(k) - Life Insurance - Short-term Disability - Long-term Disability - Accident coverage - Critical Illness coverage - Employee Assistance Program - Growth and Development Opportunities

Role Description The Inside Sales Manager is responsible for managing expectations and developing business solutions for their assigned territories. They oversee creating effective business plans to generate new account revenue, obtain goals, increase brand loyalty, and drive a proactive prospecting strategy in a remote environment. Primary duties include: - Brainstorming with other business development staff, branch leadership, and regional sales director to define the scope of the project, review requirements, and approve timeframes. - Working closely with other company departments to oversee the progress of business development. Qualifications - Basic understanding of sales principles and customer service practices. - Possess a high energy, strong desire to achieve top results with a charismatic and positive “can-do” attitude over the phone or virtually. - Strong communication and presentation skills (phone, interpersonal, written, verbal, etc.). - Ability to successfully multitask in a fast-paced environment. - Self-motivated, proactive, detail-oriented, and a team player. - Knowledge of conflict resolution techniques at an expert level. - Creative problem-solving in understanding and addressing clients’ needs and pain points. - Time management and time-critical prioritization skills. Requirements - Minimum 2 years sales experience required. - Bachelor’s Degree Preferred. - Inside sales experience preferred. - Ability to read, analyze, and interpret complex documents. - Ability to respond effectively to highly sensitive inquiries or complaints. - High level written and verbal communication skills including the ability to make effective and persuasive speeches and presentations to management, public groups, and/or boards of directors. - Demonstrates commitment to deliver outstanding customer service internally and externally. - Takes ownership to personally resolve problems or ask for assistance. - Listens well, asks clarifying questions, and communicates effectively (verbal and written). - Takes initiative to recognize and address problems quickly and decisively. - Self-motivated with the ability to work in an unstructured environment. - Proactive outreach and visibility to all key stakeholders. - Ability to gain a strong understanding of Associa, our value proposition, core values, services, policies, and procedures. - Ability to develop relationships that will help foster opportunities for big market growth. - Thoroughly understand prospects' business and key value drivers by driving two-way communication. - Build value through Associa’s unique insight, experience, and solutions. - Excellent problem-solving skills to create solutions to cut costs, increase property values, create community involvement, and provide a superior level of service. - Ability to effectively measure ROI on marketing and sales efforts. - Knowledge and proficient utilization of MS Office 2000, Excel, Word, PowerPoint, GoToMeeting, Zoom, Microsoft Teams. - Knowledge and utilization of CRM, preferably Salesforce. - Experience and comfort level working in a remote work environment. - Must have a clear background and drug screening. Benefits - Assist with other jobs and duties as necessary.

Role Description This person will lead assigned projects and programs in close collaboration with all LHR departments, especially Construction, ensuring seamless execution from initiation to completion. The primary focus will be on sales in the Missouri region, the coordination of all homeowners, where responsibilities include: - Overseeing the planning, execution, and tracking of programs and projects from start to finish. - Focusing on strategy, development, and the implementation of sales strategies to streamline and improve workflows. - Working with multiple project managers and cross-functional teams to ensure sales goals and objectives are met, driving overall growth and success. This person will play a pivotal role in the development of LHR market share in the Central portion of the USA. We are looking for a strategic thinker who understands an HOA and has knowledge of or is willing to learn the entire disaster cycle of preparedness, response, and recovery. Keen attention to detail and efficient communication skills will contribute to the operation and growth of our business. - Promote and champion the Emergency Response business line of service, short- and long-term disaster recovery. - Maintain relationships with Community Managers and Boards. - Set up and present Lunch and Learns for individual branches across. - Attend board meetings (many of these meetings are in the evening). - Flexibility and time management is essential in this position. - Travel throughout the entire USA is required – the frequency of travel is contingent on specific duties, and the weather pattern/storm season. - An interest in the weather patterns of the USA; we utilize the HailTrace Software. - Experience using Salesforce.com or similar web-based client relationship management software is a plus. - Strong organizational skills, detail-oriented, and a clear understanding of an HOA and a Board. - Attend networking events such as CAI, SFCA, golf tournaments, trade shows. - Collaborate with various offices/departments to gather necessary information on communities. - Work with the sales team to update and maintain the LHR Intranet page, promoting the ERP program. - Assist with other sales-related tasks as needed to support the sales team. - Conduct outbound calling to set face-to-face appointments with clients. - Learn and demonstrate the benefits of an Emergency Plan for Communities. - Develop and present PowerPoint presentations tailored to each individual client’s specific needs. - Ensure outstanding customer service through regular client follow-up year-round. - Seek out new customers and partner with existing ones every day. - Identify and establish relationships with key decision-makers to secure new business. - Field prospecting face to face and virtually every day. - Work with the sales team to create a marketing campaign focused on disaster recovery for multi-family communities. Qualifications - 5 years of restoration/construction industry experience or a combination of relevant education and equivalent industry experience. - High school diploma or equivalent required; Degree preferred. - Advanced knowledge of local, state, and federal code requirements as well as the application and determination of code requirements. - Knowledge of Lean principles and process mapping. - Experience leading onboarding and training programs. - Ability to read Xactimate scopes. - Advanced verbal and written communication skills. Requirements - Ability to manage priorities in a service-oriented team under stress to meet deadlines. - Excellent verbal and written communication skills. - Ability to remain composed and maintain a positive attitude under pressure. - A self-driven learner who proactively solves problems and develops solutions. - Knowledgeable in department operations and workflows, with the ability to improve interdepartmental processes. - Implement Lean principles to enhance workflows and improve efficiency. - Proficient in using PC laptops, iPads, iPhones, Android devices, and any future devices LHR adopts. - Maintain organizational standards of satisfaction, quality, and performance. Benefits - Schedule meetings with department heads to discuss and resolve process gaps. - Develop new SOPs and lead training initiatives with project teams/Tri-Pod. - Travel to project sites as required to ensure project and training needs are met. - Oversee the day-to-day management of unit owners within assigned projects, ensuring that they are completed on time, within scope, and on budget. - Lead unit owner project planning sessions, setting project timelines, defining tasks, and allocating resources. - Coordinate internal resources and third-party vendors/subcontractors for the flawless execution of projects.

Role Description CAMS is on the search for a full-time, Client Success and Quality Control Manager. This position can be performed at home/virtually but MUST live in NC or SC. The Client Success & Quality Control Manager is responsible for overseeing CAMS’ client retention, customer feedback, and service recovery programs. This role serves as the central owner for customer sentiment data, ensuring feedback is acknowledged, tracked, reported, and acted on consistently to protect long-term client relationships. The position manages Client Check-Ins, Net Promoter Score (NPS) surveys, customer feedback channels, quality control of service recovery, and reporting through Vantaca and Power BI, while coordinating closely with Regional and Executive Leadership. - Own execution of annual Client Check-Ins, ensuring action items are created 120 days prior to contract dates and completed timely - Oversee NPS survey administration, distribution, follow-up, tracking and documentation - Ensure all NPS responses (Promoters, Passives, Detractors) receive timely acknowledgment, proper Vantaca documentation and appropriate outreach for issue resolution - Track and escalate overdue check-ins and follow-ups as needed - Administer onboarding, offboarding, onsite, and additional internal and external customer surveys - Ensure Passives and Detractors are addressed within required service recovery timeframes - Validate Service Recovery Plans (SRPs) for completion, quality, and documentation - Provide quality control review of customer-facing communications and notes - Maintain accurate data across Vantaca, SurveyMonkey, Excel, and Power BI - Produce monthly executive reporting on trends, risks, participation, and retention indicators - Manage customer feedback from surveys, escalations, BBB complaints, and Google reviews - Coordinate customer-related follow-ups between Community Managers, RVPs, Operations, and Executive Leadership - Manages Secretary of State registrations for all associations, SCDCA complaints, Google review administration - Assists the Customer Success team. Qualifications - Strong working knowledge of Vantaca, SurveyMonkey, Power BI, Excel, and CRM systems - Ability to analyze customer data and translate insights into actionable outcomes - Highly organized with strong follow-through in deadline-driven environments - Exceptional written communication skills, especially in sensitive service recovery situations - Professional judgment when prioritizing, escalating, and communicating across leadership levels - Create raving fans by consistently delivering more value than expected and genuinely caring about the experience you create for people. Benefits - Paid Time Off - Company Paid Holidays - Comprehensive medical, dental, and vision plans - 401(k) - Life Insurance - Short-term & Long-term Disability - Accident & Critical Illness coverage

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com. Job Description Job Description The Inside Sales Business Development Manager is responsible for driving new business growth through strategic inside sales initiatives and business development efforts, for their assigned territories. They oversee creating effective business plans to generate new account revenue, obtain goals, increase brand loyalty, and driving a proactive prospecting strategy in a remote environment. Primary duties include brainstorming with other business development staff, branch leadership and regional sales director to define the scope of the project, review requirements, and approve timeframes. The Inside Sales Manager will work closely with other company departments to oversee the progress of business development. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Responsible for meeting and exceeding annual new business sales targets - Responsible for supporting the sales process from start to finish and driving the sales process, when applicable. - Develops new relationships and nurture existing relationships through a defined daily number of outbound calls to engage and follow-up with potential and assigned customers via telephone and email, identifying and qualifying new prospective leads - Drives and record business development activities and sales pipeline progression in a CRM (SalesForce.com) - Ensures CRM (SalesForce.com) is updated and current and that all key customer information, leads and target accounts are stored and managed. - Qualifies and generates leads through APM (AllPropertyManagement), web searches, search engines, and cold calling prospective and existing customers in assigned areas to seek out and develop new business and product applications to increase market share. - Responds timely to inbound leads through various channels. - Conducts market research on prospective growth areas, competitive markets and industry trends. - Develops business plan to achieve sales goals by identifying, advancing and closing deals, including working with their respective Branch Office to set “road map” for growth within their market. - Executes and educates Branch Office on national and local sales promotions or contests. - Works closely with operations to ensure smooth continuity of sales process. - Maintains a high level of product knowledge. - Participates in sales calls, territory meetings and business planning process within assigned area. Builds and maintains a solid working relationship with all team members including but not limited to Regional Sales Directors, Marketing Directors, Senior VPs, Regional VPs and Branch Presidents. - Identifies, develops, and executes new and existing referral sources to build successful referring relationships. - Actively identifies and generates prospects through strategic sales strategies focusing on customers in target markets. - Achieves revenue goals, new account goals and key performance metric benchmarks on a consistent basis - Maintains good working relationships with internal community managers to target new sales through referrals and references. Attends all operational staff meetings to give sales report and contest updates. - Works in conjunction with operations, marketing and regional sales director to prepare; proposals, RFI, and RFP. Requirements QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Basic understanding of sales principles and customer service practices - Possess a high energy, strong desire to achieve top results with a charismatic and positive “can-do” attitude over the phone or virtually. - Strong communication and presentation skills (phone, interpersonal, written, verbal, etc.) - Ability to successfully multi-task in a fast-paced environment - Self-motivated, proactive, detail oriented and a team player - Knowledge of conflict resolution techniques at an expert level - Creative problem solving in understanding and addressing clients’ needs and pain points - Time management and time critical prioritization skills EDUCATION and/or EXPERIENCE: - Bachelor’s Degree Preferred - Inside sales experience preferred - Minimum 3 years sales experience required LANGUAGE SKILLS: Ability to read, analyze, and interpret complex documents. Ability to respond effectively to highly sensitive inquiries or complaints. High level written and verbal communication skills including the ability to make effective and persuasive speeches and presentations to management, public groups, and/or boards of directors. Knowledge of group dynamics is a plus. REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. CUSTOMER SERVICE SKILLS: - Demonstrates commitment to deliver outstanding customer service internally and externally - Takes ownership to personally resolve problems or ask for assistance - Listens well, asks clarifying questions, and communicates effectively (verbal and written) - Takes initiative to recognize and address problems quickly and decisively - Self-motivated with ability to work in an unstructured environment - Proactive outreach and visibility to all key stakeholders OTHER SKILLS / ABILITIES REQUIRED: - Ability to gain a strong understanding of Associa, our value proposition, core values, services, policies and procedures. - Ability to develop relationships that will help foster opportunities for big market growth. - Thoroughly understand prospects business and key value drivers by driving two-way communication. - Build Value through Associa’s unique insight, experience and solutions. - Excellent problem-solving skills to create solutions to cut cost, increase property values, create community involvement and provide superior level of service. - Ability to effectively measure ROI on marketing and sales efforts - Knowledge and proficient utilization of MS office, Excel, Word, PowerPoint, GoToMeeting, Zoom, Microsoft Teams - Knowledge and utilization of CRM, preferably Salesforce - Ability to quickly learn and become proficient in the use of ConnectAndSell, leveraging the platform to maximize outreach efficiency, increase live conversations, and accelerate pipeline development. - Comfortable navigating and adapting to new sales technologies and tools to support high-volume prospecting and engagement. - Experience and comfort level working in a remote work environment - Must have clear background and drug screening We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Role Description The Inside Sales Business Development Manager is responsible for driving new business growth through strategic inside sales initiatives and business development efforts for their assigned territories. They oversee creating effective business plans to generate new account revenue, obtain goals, increase brand loyalty, and drive a proactive prospecting strategy in a remote environment. Primary duties include: - Responsible for meeting and exceeding annual new business sales targets - Supporting the sales process from start to finish and driving the sales process, when applicable - Developing new relationships and nurturing existing relationships through a defined daily number of outbound calls to engage and follow-up with potential and assigned customers via telephone and email, identifying and qualifying new prospective leads - Driving and recording business development activities and sales pipeline progression in a CRM (SalesForce.com) - Ensuring CRM (SalesForce.com) is updated and current and that all key customer information, leads, and target accounts are stored and managed - Qualifying and generating leads through APM (AllPropertyManagement), web searches, search engines, and cold calling prospective and existing customers in assigned areas - Responding timely to inbound leads through various channels - Conducting market research on prospective growth areas, competitive markets, and industry trends - Developing a business plan to achieve sales goals by identifying, advancing, and closing deals - Executing and educating Branch Office on national and local sales promotions or contests - Working closely with operations to ensure smooth continuity of sales process - Maintaining a high level of product knowledge - Participating in sales calls, territory meetings, and business planning process within assigned area - Building and maintaining a solid working relationship with all team members - Identifying, developing, and executing new and existing referral sources - Actively identifying and generating prospects through strategic sales strategies - Achieving revenue goals, new account goals, and key performance metric benchmarks on a consistent basis - Maintaining good working relationships with internal community managers - Attending all operational staff meetings to give sales report and contest updates - Working in conjunction with operations, marketing, and regional sales director to prepare proposals, RFI, and RFP Qualifications - Basic understanding of sales principles and customer service practices - Possess a high energy, strong desire to achieve top results with a charismatic and positive “can-do” attitude over the phone or virtually - Strong communication and presentation skills (phone, interpersonal, written, verbal, etc.) - Ability to successfully multi-task in a fast-paced environment - Self-motivated, proactive, detail-oriented, and a team player - Knowledge of conflict resolution techniques at an expert level - Creative problem solving in understanding and addressing clients’ needs and pain points - Time management and time-critical prioritization skills - Bachelor’s Degree Preferred - Inside sales experience preferred - Minimum 3 years sales experience required Requirements - Ability to read, analyze, and interpret complex documents - Ability to respond effectively to highly sensitive inquiries or complaints - High level written and verbal communication skills - Ability to make effective and persuasive speeches and presentations - Ability to define problems, collect data, establish facts, and draw valid conclusions - Demonstrates commitment to deliver outstanding customer service internally and externally - Takes ownership to personally resolve problems or ask for assistance - Listens well, asks clarifying questions, and communicates effectively - Takes initiative to recognize and address problems quickly and decisively - Self-motivated with ability to work in an unstructured environment - Proactive outreach and visibility to all key stakeholders - Ability to gain a strong understanding of Associa, our value proposition, core values, services, policies, and procedures - Ability to develop relationships that will help foster opportunities for big market growth - Thoroughly understand prospects business and key value drivers - Build Value through Associa’s unique insight, experience, and solutions - Excellent problem-solving skills to create solutions - Ability to effectively measure ROI on marketing and sales efforts - Knowledge and proficient utilization of MS Office, Excel, Word, PowerPoint, GoToMeeting, Zoom, Microsoft Teams - Knowledge and utilization of CRM, preferably Salesforce - Ability to quickly learn and become proficient in the use of ConnectAndSell - Comfortable navigating and adapting to new sales technologies and tools - Experience and comfort level working in a remote work environment - Must have clear background and drug screening

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com. Job Description CAMS is part of the Associa family. This position is remote, as long as you live in the Swansboro/Jacksonville, NC area. Are you looking to join a company that values a supportive culture, inclusion, growth, and the ability to work in and out of the office on a flexible basis? CAMS (Community Association Management Services), one of the fastest-growing HOA management companies in the southeastern US, was founded on the simple idea that people and relationships come first, and this idea is at the core of everything we do. At CAMS, you will be immersed in a technologically advanced and team-oriented company. Why CAMS Needs You As a CAMS Community Manager, you will manage a portfolio of homeowner’s associations, build strong relationships with your boards of directors, and provide them with trusted guidance. This role requires a balance of financial expertise and excellent interpersonal skills to help communities thrive. Our managers are supported internally by teams of specialists dedicated to assisting both you and the communities we serve. What You'll Do Here - Maintain open and proactive communication with the board of directors and homeowners. - Guide the board in making informed financial decisions, including preparing and presenting budgets. - Analyze monthly financial reports and create variance reports to ensure transparency and accuracy. - Generate and present monthly management reports to the board. - Coordinate and oversee maintenance projects, working closely with vendors and contractors. - Ensure daily operations of your community run smoothly and efficiently. - Regularly attend board meetings as well as internal meetings. - Supervise administrative and maintenance staff (if applicable). - Manage short- and long-term objectives and goals of the HOA. - Develop and recommend the annual operating budget and mid-year forecast in collaboration with HOA committees. - Recommend and oversee third-party service providers and contractors. - Provide recommendations for aesthetic, maintenance, and safety improvements to the community. - Engage with HOA committees such as Finance, ARC, Infrastructure, Landscaping, Marine, and Security, providing guidance to drive excellence. - Supervise the on-site work order process (if applicable). - Work closely with external professionals, including engineers, attorneys, insurance professionals, and construction management firms. - Ensure emergency preparedness and consistent execution of storm management protocols. - Perform additional job functions as assigned, including direct oversight of on-site staff. Requirements - Proven ability to build strong relationships with clients and vendors. - Strong proficiency in learning and using new technology. - Proficient in Microsoft Office applications (Word, Excel, Outlook). - Experience reviewing and analyzing financial reports. - Familiarity with HOA insurance policies and risk management. - Understanding of contractual bidding processes and vendor negotiations. - Knowledge of proper meeting procedures and governance for HOA boards. - Ability to develop and maintain a comprehensive working budget. Preferred Education, Licensing, and Experience: - 1-2 years of experience in HOA management (strongly preferred). - CAI designation(s) strongly preferred. - Associate degree or higher preferred. Salary & Benefits: The salary range for this position is around $55,000 annually, determined by the candidate’s qualifications and will be further discussed during the interview process. The CAMS compensation package includes: - Paid Time Off - Company Paid Holidays - Comprehensive medical, dental, and vision plans - 401(k) - Life Insurance - Short-term & Long-term Disability - Accident & Critical Illness coverage - Employee Assistance Program - Bonus opportunities (to be discussed in the interview) - Cell phone stipend - Business mileage reimbursement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Role Description As a CAMS Community Manager, you will manage a portfolio of homeowner’s associations, build strong relationships with your boards of directors, and provide them with trusted guidance. This role requires a balance of financial expertise and excellent interpersonal skills to help communities thrive. Our managers are supported internally by teams of specialists dedicated to assisting both you and the communities we serve. - Maintain open and proactive communication with the board of directors and homeowners. - Guide the board in making informed financial decisions, including preparing and presenting budgets. - Analyze monthly financial reports and create variance reports to ensure transparency and accuracy. - Generate and present monthly management reports to the board. - Coordinate and oversee maintenance projects, working closely with vendors and contractors. - Ensure daily operations of your community run smoothly and efficiently. - Regularly attend board meetings as well as internal meetings. - Supervise administrative and maintenance staff (if applicable). - Manage short- and long-term objectives and goals of the HOA. - Develop and recommend the annual operating budget and mid-year forecast in collaboration with HOA committees. - Recommend and oversee third-party service providers and contractors. - Provide recommendations for aesthetic, maintenance, and safety improvements to the community. - Engage with HOA committees such as Finance, ARC, Infrastructure, Landscaping, Marine, and Security, providing guidance to drive excellence. - Supervise the on-site work order process (if applicable). - Work closely with external professionals, including engineers, attorneys, insurance professionals, and construction management firms. - Ensure emergency preparedness and consistent execution of storm management protocols. - Perform additional job functions as assigned, including direct oversight of on-site staff. Qualifications - Proven ability to build strong relationships with clients and vendors. - Strong proficiency in learning and using new technology. - Proficient in Microsoft Office applications (Word, Excel, Outlook). - Experience reviewing and analyzing financial reports. - Familiarity with HOA insurance policies and risk management. - Understanding of contractual bidding processes and vendor negotiations. - Knowledge of proper meeting procedures and governance for HOA boards. - Ability to develop and maintain a comprehensive working budget. Requirements - 1-2 years of experience in HOA management (strongly preferred). - CAI designation(s) strongly preferred. - Associate degree or higher preferred. Benefits - Salary range of around $55,000 annually, determined by the candidate’s qualifications. - Paid Time Off. - Company Paid Holidays. - Comprehensive medical, dental, and vision plans. - 401(k). - Life Insurance. - Short-term & Long-term Disability. - Accident & Critical Illness coverage. - Employee Assistance Program. - Bonus opportunities (to be discussed in the interview). - Cell phone stipend. - Business mileage reimbursement.

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com. Job Description About VendorSmart VendorSmart is a thriving software company that blends technology with a collective 70+ years of property management experience. Our suite of software products is modernizing the property management industry with highly efficient, cost-cutting and revenue generating solutions. We believe in bringing transparency to the forefront of our software and company culture. At VendorSmart, you’ll be part of an innovative, forward-thinking and FUN team that is consistently growing. Role Description VendorSmart is seeking a talented and quick-thinking Inside Sales Representative. The Inside Sales Representative role is dynamic, fast-paced and never boring. The ideal candidate is a self-starter with high social intelligence, who is agile and enjoys helping others. The primary focus of the Sales Representative is to convert existing users on our free plan to paid users on our subscription plans. In addition to this focus, there will be opportunities to work on sales projects and experiments spearheaded by YOU. We’re seeking an Inside Sales Representative with a ‘hands on’ approach that will play a critical role in establishing processes and feedback loops. As a Sales Representative, you will report to the Head of Growth and be surrounded and trained by some of the most talented people in the industry. This is an exciting and rare opportunity to be at the forefront of a newly forged industry that is experiencing hypergrowth. You’ll be joining a high-energy team with a ‘work hard, play hard’ mentality. Success in the Inside Sales Representative role can lead to growth opportunities within the Sales organization or different areas of the business. Role Responsibilities - Convert existing users (warm leads) from our free plan to paid users on our subscription plans - Attempt a minimum of 75 calls per day - Make detailed documentation of each attempt in CRM software - Follow up with leads via phone and/or email when applicable - Provide product and user feedback to Client Success team - Experiment, test and develop strategies to increase user conversions with quantifiable data Requirements Role Qualifications - Must be in a state where Associa has a branch location, though the role is remote - Associates degree or higher preferred - Minimum of 3 years of experience of telephone sales in a SaaS environment - Highly organized with experience using CRM software - Detail oriented and able to work in a metrics-driven environment (calls per day, sales quotas, etc.) - Excellent verbal and written communication - Ability to establish genuine rapport - Resilient and able to adapt to changing environments - Knowledge of the property management industry is a plus - Bi-lingual candidates are a plus We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.