• Work with senior-level market researchers to manage and streamline market research and competitive intelligence projects and platforms to improve the company’s competitive position. • Use AI and other techniques to resourcefully collect and analyze secondary and primary research data that supports market opportunity, market trend and competitive landscape assessments. • Maintain competitive intelligence platform and data and share with stakeholders across departments. • Recruit, interview and survey customers and prospects as needed to learn about their experience and attitudes about healthcare technology. • Proactively recommend research process improvements to elevate the market research and competitive intelligence functions at Inovalon. • Other duties as requested and/or determined.

Role Description The Workflow Optimization Specialist will drive operational efficiency by designing, implementing, and managing automated workflows and digital solutions using Smartsheet and/or Microsoft 365. This role bridges the gap between business needs and technology, eliminating manual bottlenecks and building scalable, user-friendly systems that empower teams to work smarter. The successful candidate will have a strong understanding of business processes and the ability to translate complex requirements into structured, automated digital solutions. Common objectives will include maintaining high-quality, customer-focused service delivery, ensuring compliance, and preserving transaction accuracy and efficiency. This position will collaborate cross-functionally with colleagues across departments to achieve common objectives. You will: - Solution Design & Implementation - Design, build, and maintain dynamic workflows, dashboards, and automated alerts using Smartsheet and/or M365 tools. - Leverage advanced platform features such as Smartsheet DataMesh, Dynamic View, and Control Center, or M365 tools including Power Automate, Power Apps, and SharePoint. - Translate complex business requirements into structured, automated digital processes. - Experience building complex Smartsheet solutions involving conditional logic, cross-sheet references, and data automation. - Ability to create and manage data-driven dashboards in tools such as Power BI, Tableau, or Excel to visualize project KPIs and performance. - Experience developing and maintaining process maps, flowcharts, and visual documentation to outline current and future-state workflows. - Process Optimization - Audit current operational processes and identify bottlenecks or inefficiencies. - Develop strategies to transition manual, paper-based, or siloed tasks into streamlined digital workflows. - Analyze existing workflows, perform benchmark gap analysis, and assist in the design to transform workflows. - Establish standardization and best practices for platform usage across departments. - Develop processes and procedures to effectively meet or exceed customer expectations. Qualifications - Bachelor’s degree in Business Administration, Information Technology, or a related field. Equivalent combination of education and experience considered. - 2–4 years of experience in business analysis, operations, or process optimization. - Proven hands-on experience building solutions in Smartsheet (Certification highly preferred) and/or Microsoft 365 Power Platform. - Demonstrated experience leading others in process analysis and redesign initiatives. Requirements - Skills & Competencies - Analytical Thinking: Strong ability to map out processes, identify inefficiencies, and design intuitive technical solutions. - Project Management: Excellent organizational skills to manage multiple optimization projects simultaneously, with the ability to prioritize and present status to management. - Communication: Ability to clearly explain technical solutions to non-technical stakeholders and train end users. Must have strong written and verbal communication skills. - Ideal Candidate will possess: - Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors. - Demonstrates initiative, personal awareness, professionalism and integrity, and exercise confidentiality in all areas of performance. - Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA. - Follows OSHA regulations, RadNet and site protocols, policies and procedures. - Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times. Benefits - Pay Range $70,000 - $95,000 per year

Role Description We're looking for a customer-focused Travel Concierge Specialist to help clients coordinate personalized travel experiences, reservations, and itinerary details. This fully remote role is ideal for someone who enjoys organization, communication, and providing high-quality support throughout the travel planning process. - Assist clients with travel reservations, itinerary coordination, and booking support - Communicate with clients regarding travel preferences, updates, and confirmations - Coordinate schedules, accommodations, activities, and travel-related details - Maintain accurate client records and booking documentation - Provide timely, professional support to help ensure a smooth travel experience Qualifications - Strong communication and customer service skills - Comfortable working independently in a remote environment - Organized, detail-oriented, and dependable - Comfortable using online systems and digital tools - Travel, hospitality, or client support experience preferred but not required - Must be a citizen of the United States, United Kingdom, Australia, LATAM, and Spain Benefits - Fully remote with flexible scheduling options - Training, onboarding, and ongoing support provided - Opportunity for growth within the travel and hospitality industry - Supportive team environment with structured systems and resources

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care, a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 1 million clients on their path to a brighter future. While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you. About the Role Our Negotiations Specialists play a key role in the success of our clients becoming free of debt. Working on behalf of clients, you will coordinate efforts to help negotiate delinquent accounts for the best possible savings. The ideal candidate will excel in communication and relationship-building with external partners, driving successful outcomes for both our clients and our business. This position offers a unique and rewarding opportunity to make a meaningful impact. What You’ll Do - Establish and maintain strong relationships with external partners to effectively negotiate delinquent accounts on behalf of clients. - Oversee client finances, providing guidance and determining the best strategies for addressing client inquiries and requests. - Utilize various tools and resources to consolidate common debts from multiple clients, enhancing negotiation leverage with agencies. - Demonstrate excellent time management and multitasking skills to efficiently manage account queues. - Consistently exhibit a genuine passion for helping others, with a strong focus on meeting clients' needs. - Participate in additional duties and special projects as required. Qualifications - Bachelor’s degree in a relevant field (e.g., Business Administration, Finance, Banking, Actuarial Science) is preferred. - Exceptional communication skills, including listening, verbal, and written abilities. - Ability to thrive in a fast-paced environment. - Strong commitment to teamwork, collaboration, and fostering an inclusive environment. - A deep passion for assisting others, with a client-focused approach. - Proficiency in technology; experience with Salesforce or similar CRM systems is a plus. The base salary range represents the anticipated salary range for this position. The actual base salary offered within the range will depend on numerous factors including the individual’s skills, experience, performance, and the location where work is performed. In addition to base salary, this position qualifies for commission. Negotiation Specialists earn a monthly commission based on the amount of debt negotiated subject to the terms outlined in the company's commission plan. Full-time employees hired into this position are eligible for health care benefits shown here. Base Salary Range $21—$21 USD Why Join Us? While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. For eligible full-time employees, we offer: - Considerable employer contributions for health, dental, and vision programs - Generous PTO, paid holidays, and paid parental leave - 401(k) matching program - Merit advancement opportunities - Career development & training And finally, our team spirit and culture! We cultivate an environment of community, connection, and belonging across our entire organization. Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions. No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team. No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team.