Arthur J. Gallagher & Co.

Title: Technical Specialist - Eligibility (NSW Workers Compensation) Location: Sydney, Australia; Parramatta, Australia Claims 53260 Regularly Scheduled in the Office Job Description: Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview - New permanent and contract opportunities available within our Technical function; - Hybrid/flexible working arrangements, including 9 day fortnight option post-probation; - Human Resources Director Australia’s 2026 5-Star Employer of Choice. About us Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co. Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way – values lived daily by our people. In addition to flexible working options, we also offer supportive learning and career pathways and provide ongoing access to training and career development. We invest in our people through strong succession planning and have a number of mentoring and training programs available. The Opportunities There are some great things happening at GB as we move through a period of exciting transformation and legislation reform, including dedicated specialist roles within our claims function, and we want YOU to be a part of it all! Due to internal career progression, as well as the introduction of major legislation reforms across the NSW Workers Compensation Scheme, we are thrilled to announce a number of new permanent and fixed term Eligibility Specialist vacancies, giving opportunities for dedicated Claims professionals to join the GB family and become involved in some exciting work. As an Eligibility Specialist, you will support Case Managers with technical advice on initial and subsequent liability determinations. You will be responsible for ensuring quality and ethical liability decisions are made within prescribed timeframes under the relevant NSW legislation, as well as contributing to the training and upskilling of Case Managers in relation to liability and relevant principles. We also have dedicated Eligibility Specialist positions who will manage the liability determination process for psychological injury claims under the new legislation. These dedicated positions will play a vital role in designing and implementing new procedures, and will work with various stakeholders to interpret and apply new legislation and regulations to claim liability decisions. These roles provide unique opportunities to provide specialist support and grow your career in an exciting direction. In our expansion as a start up and disruptor to the current market, you will lend your experience to build and grow the technical expertise, operations and processes across the function. Additionally, you will: - Advise and provide technical support in the initial and full liability; - Support in the procurement of medical and factual investigations to determine liability; - Review and analyse case documentation, including medical and factual reports; - Assist in the identification of third-party recoveries; - Oversee and attend matters at the Personal Injury Commission; - Coach and mentor case management personnel, and collaborate with our additional specialist support hubs; - Participate in key business projects and initiatives, such as learning and development and legislation reform implementation. We are looking for enthusiastic, compassionate and customer-centric individuals who possess: - Significant experience in technical or case management roles within a workers compensation setting, with demonstrated experience in the determination or liability; - Exceptional time management and organisational skills; - Excellent attention to detail; - Highly developed communication skills, with the ability to engage and coach at all levels of organisation; - A strategic mindset and approach to work; - A strong sense of team and collaboration; - A resilient attitude. To be a part of something meaningful and rewarding, and to accelerate your career as a technical expert, click Apply today! To be considered for this opportunity you must have right to live and work in Australia when applying. Agency applicants will not be considered for this position. Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: - 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave - Novated Leasing opportunities - Two paid volunteer days annually - Health Insurance Discounts with our Group Insurance Plan - Employee Stock Purchase Program - Paid parental leave Other benefits include: - Flexible and hybrid work arrangements - Mental Health and Wellbeing Support for yourself and immediate family members - Employee Recognition Awards and Service Milestone Recognitions - Peer Support Program - Annual flu vaccinations - Access to Reward Gateway – discount offers at over 350 retailers! - And more... We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Title: Eligibility Officer Location: Adelaide, Australia Claims ReqID; 54739 Regularly Scheduled in the Office Job Description: Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership-and that's exactly what you'll find here. We're a team of fast-paced fixers, empathetic experts, and outcomes drivers - people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and individuals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose. Overview As an Eligibility Officer, you will be the first point of contact responsible for coordinating and obtaining information from key stakeholders to determine the acceptance or rejection of Worker's Compensation claims in line with legislation. You'll also be responsible for conducting investigations as necessary to ensure every decision made for new claims are of the highest quality and consideration for our customers. How you'll make an impact - Working as part of the Eligibility team to make sustainable, appropriate and quality initial liability determinations for your portfolio of newly lodged Work Cover claims - Driving an effective investigatory process in order to make quality initial liability decision - Communicating updates and outcomes relating to decisions to both injured workers and employers - Providing a quality customer service experience for our internal and external customers - Communicating the initial decision rational to the Dispute Resolution Team to support the conciliation process - Working together with your Team Manager, Case Managers & Technical Managers and to determine liability and review of entitlement About you - Claims management experience is desirable, but transferable skills in Customer Service & Administration are essential - Exceptional time management and organisational skills and the ability to prioritise your tasks - Excellent communication and interpersonal skills, and a team-player attitude - An aptitude for working within a dynamic, fast paced and challenging environment Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: - 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave - Novated Leasing opportunities - Two paid volunteer days annually - Health Insurance Discounts with our Group Insurance Plan - Employee Stock Purchase Program - Paid parental leave Other benefits include: - Flexible and hybrid work arrangements - Mental Health and Wellbeing Support for yourself and immediate family members - Employee Recognition Awards and Service Milestone Recognitions - Peer Support Program - Annual flu vaccinations - Access to Reward Gateway - discount offers at over 350 retailers! - And more... We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Title: Employer Feedback Officer Location: Adelaide Australia Partially Scheduled in the Office Job Description: Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership-and that's exactly what you'll find here. We're a team of fast-paced fixers, empathetic experts, and outcomes drivers - people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and individuals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose. Overview As the Employee Feedback Officer, you will be focused on delivering exceptional service experiences for employers as a priority stakeholder group. You will partner with claims teams, leaders and external stakeholders to improve employer engagement, service quality and overall scheme outcomes. This role drives employer-centric service improvement through insights, coaching and proactive relationship management. How you'll make an impact - Manage employer complaints and escalations in partnership with Team Managers - Deliver employer-centred service recovery to rebuild trust and confidence - Analyse employer feedback, complaints and service data to identify trends and root causes - Partner with leaders to implement targeted improvement initiatives - Coach claims teams to strengthen employer communication and engagement - Support employer outcomes through call coaching and feedback - Ensure compliance with RTWSA timelines and complaint management requirements - Provide monthly reporting and insights on employer experience and service performance - Support development of employer communication guides, tools and scripts - Contribute to continuous improvement of the GB Service Framework with an employer lens - Provide upskilling and education to employers About you - Strong stakeholder management experience, particularly with employers - Proven ability to manage complex and sensitive conversations - Highly developed communication and business writing skills - Experience in coaching or capability uplift - Strong analytical skills with ability to interpret trends and insights - High attention to detail and compliance focus Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: - 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave - Novated Leasing opportunities - Two paid volunteer days annually - Health Insurance Discounts with our Group Insurance Plan - Employee Stock Purchase Program - Paid parental leave Other benefits include: - Flexible and hybrid work arrangements - Mental Health and Wellbeing Support for yourself and immediate family members - Employee Recognition Awards and Service Milestone Recognitions - Peer Support Program - Annual flu vaccinations - Access to Reward Gateway - discount offers at over 350 retailers! - And more... We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Title: Senior Claims Examiner, Workers' Compensation Location: Remote CA United States Claims 54987 $76,500.00 - $109,500.00 Fully Remote Worker Job Description: Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview This is a remote position based in California, and candidates must reside within the state. Keenan is a leading insurance brokerage and consulting firm serving hospitals, public agencies, and California school districts. Specializing in employee benefits, workers' compensation, loss control, financial services, and property & liability. Keenan is committed to delivering innovative solutions that protect and empower the communities we serve. At Gallagher, we're united by a commitment to excellence and innovation. As a Senior Claims Examiner, you'll play a vital role in helping businesses and individuals navigate complex Workers' Compensation claims. This is your opportunity to make a meaningful impact by resolving claims efficiently, mitigating risks, and delivering exceptional service. How you'll make an impact In this role, you'll manage Workers' Compensation indemnity claims, ensuring they're handled with care and precision. You'll oversee complex claim issues, leveraging your expertise in litigation management and lien resolution to achieve fair outcomes. Your day-to-day will involve maintaining accurate claim diaries, updating reserves, and ensuring timely reporting to key stakeholders. You'll also collaborate with legal teams, identify opportunities for subrogation, and work closely with clients to maintain satisfaction. Additionally, you'll: - Prepare and attend file reviews to ensure claims are progressing effectively. - Negotiate settlements and resolve outstanding liens. - Monitor and guide defense attorneys to achieve optimal outcomes. - Ensure compliance with all regulatory requirements and deadlines. About You Required: High school diploma and 5 years related claims experience required. Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements. Extensive knowledge of accepted industry standards and practices. Computer experience with related claims and business software. Preferred: Bachelor's degree preferred. Behaviors: Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges. Analytical skill necessary to make decisions and resolve complex issues inherent in handling losses. Ability to successfully negotiate the settlement and disposition of serious claims including the ability to interpret related documentation. Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity

Title: Branch Operations Manager Location: Adelaide Australia Job Description: Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what's right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you'll find more than a job; you'll find a culture built on trust, driven by collaboration, and sustained by the belief that we're better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you'll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you're encouraged to be yourself, supported to succeed, and inspired to keep learning. That's what it means to live The Gallagher Way. Overview Gallagher is a global leader in Insurance broking, risk management and consulting, with over 71,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way. We are proud to have been awarded one of Insurance Business Australia Top Insurance Employers and Forbes Best Employer for Women. About the role We are seeking a Branch Operations Manager to join our team and play a pivotal role in managing branch operations and administration. This role also involves leading the Assistant Account Executive team and supporting the Branch Manager in the day to day running of the branch network. As the second in command, you will have decision-making authority and contribute to the branch's overall success. A Day in the Life - Lead strategies to drive growth and operational efficiency within the branch - Manage daily office operations and ensure a productive work environment - Oversee operational metrics, including: debtor & credit management, branch compliance and quality assurance, client service and engagement standards, client retention strategies, shared ownership of the branch expense budget, leave management (annual, personal, and long service leave) - Act as the 2IC to the Branch Manager, deputising in their absence - Contribute to annual business planning and budgeting processes - Analyse and monitor sales and operational results, taking action to meet performance targets - Ensure broking staff maximise fee and commission income with agreed exception processes in place - Provide cross-functional support by holding working knowledge of other roles within the branch - Support employee development, succession planning, and staff engagement initiatives - Administer HR policies and manage underperformance or cultural issues in collaboration with HR - Foster a positive working culture and maintain strong relationships within the Gallagher community Skills and experience - 3+ experience in a similar role - Proven ability to build and maintain meaningful relationships at all levels - Strong technical knowledge of insurance lines and associated legislation - Excellent organisational, written, and verbal communication skills - Proficiency in computer literacy and familiarity with industry trends - Leadership and collaboration skills, with a focus on driving results and accountability - Tier 2 or Tier 1 qualification highly regarded What you'll get We believe that high performance requires high support. Our benefits are designed to support you professionally and personally: - Career Development: Structured training programs, career pathways and tuition assistance - Flexibility: We offer true work life balance through flexible work options - Wellbeing: Access to our Employee Assistance Program and wellbeing initiatives - Extra time off: Additional lifestyle leave options and paid volunteering days - Financial Benefits: Employee Stock Purchase Plan, Gallagher Rewards (discounts at 1,000+ retailers) and salary sacrificed Superannuation options Employment offers are subject to satisfactory reference & background checks. Gallagher is an Equal Employment Opportunity (EEO) employer committed to workplace diversity and inclusion. We embrace a working environment that celebrates individuality and fosters collaboration. This is an exciting chance to join a global leader and make a real impact. Apply now via Gallagher Careers. Our Talent Acquisition team is here to help at careers@ajg.com.au. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: - 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave - Novated Leasing opportunities - Two paid volunteer days annually - Health Insurance Discounts with our Group Insurance Plan - Employee Stock Purchase Program - Paid parental leave Other benefits include: - Flexible and hybrid work arrangements - Mental Health and Wellbeing Support for yourself and immediate family members - Employee Recognition Awards and Service Milestone Recognitions - Peer Support Program - Annual flu vaccinations - Access to Reward Gateway - discount offers at over 350 retailers! - And more... We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Title: Client Relationship Consultant Location: Perth, WA, Australia Hybrid Full-time Job Description: Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what's right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you'll find more than a job; you'll find a culture built on trust, driven by collaboration, and sustained by the belief that we're better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you'll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you're encouraged to be yourself, supported to succeed, and inspired to keep learning. That's what it means to live The Gallagher Way. Overview About the Role We are currently recruiting for multiple Client Relationship Consultants to join us in our mid-year intake! Our Client Relationship Consultants will join us at team NDSP, which is a division of global organisation, Gallagher Bassett Services (GB). At NDSP and GB, we pride ourselves on delivering tailored solutions that make a meaningful impact or our clients and community. You'll join a team dedicated to empowering people with disabilities to navigate the National Disability Insurance Scheme (NDIS) with confidence. Operating within our Client Services Team, the Client Relationship Consultant role is focused on providing exceptional, client-centered service that simplifies the NDIS experience for participants and their providers. How you'll make an impact What You'll Do Reporting to the Team Manager, your day-to-day responsibilities will include: - Processing invoices and reimbursements efficiently and accurately, ensuring compliance with service standards. - Supporting disability service providers to present Agency-compliant invoices and resolve queries. - Proactively working with providers to ensure a seamless experience for clients, acting as a single point of resolution for their queries. - Contributing to improving the lives of people with disabilities by simplifying financial administration and enabling them to focus on their goals. About you About You We're looking for individuals who are passionate about delivering outstanding client-centred service and thrive in a fast-paced, structured environment. Your strong communication skills, problem-solving abilities, and empathetic approach make you a trusted partner for clients and stakeholders alike. To succeed as our next Client Relationship Consultant, you'll: - Have previous experience in administration, customer service, or call centre roles. - Demonstrate the ability to build strong relationships and work collaboratively within a team. - Be skilled at multi-tasking, including typing and talking simultaneously. - Be driven to exceed targets and deliver exceptional service. - Hold, or be willing to obtain, a Working with Children Check and an NDIS Worker Check. - Hold, or be willing to obtain, a myID Government Digital ID. - Embody our values of kindness, innovation, inclusivity, and genuineness in everything you do. About Us Gallagher Bassett is a global leader in insurance, risk management, and organisational wellbeing. As part of our family, NDSP is one of Australia's largest and leading providers of NDIS plan management services. The NDIS is one of Australia's most significant social reforms, transforming the lives of people with disabilities. At NDSP, we simplify the NDIS by managing financial administration - including budgets, invoices, and compliant reporting - so participants can focus on what matters most to them. Our values of kindness, genuineness, innovation, and inclusivity drive everything we do, and we're proud to be part of the Gallagher Bassett family, delivering solutions that make a difference. When you join us, you'll enjoy: - Full-time positions with flexible rostering (between 8 am and 5:30 pm, Monday to Friday). - A bright, modern office in a prime city location with access to free gym facilities. - The opportunity to arrange hybrid working arrangements after probation. - Ongoing training, support, and guidance to help you reach your full potential. - A reward and recognition program to celebrate your achievements. - Career growth opportunities within a global organisation. - Two extra days of paid leave annually to volunteer with a registered charity of your choice. - A fun, inclusive, and vibrant workplace culture that celebrates diversity. To Apply If this opportunity sounds right for you, we would love to hear from you! To be considered for this opportunity, you must have the right to live and work in Australia when applying. Agency applicants will not be considered for this position. We Embrace Equal Opportunity At Gallagher Bassett and NDSP, we don't just accept difference - we celebrate it, support it, and thrive on it for the benefit of our clients, team, and work. We're proud to be an equal opportunity employer that embraces diversity and inclusion. Join us and make a difference in the lives of people with disabilities while growing your career with a global leader. Apply now to become part of NDSP - A Gallagher Bassett Company. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: - 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave - Novated Leasing opportunities - Two paid volunteer days annually - Health Insurance Discounts with our Group Insurance Plan - Employee Stock Purchase Program - Paid parental leave Other benefits include: - Flexible and hybrid work arrangements - Mental Health and Wellbeing Support for yourself and immediate family members - Employee Recognition Awards and Service Milestone Recognitions - Peer Support Program - Annual flu vaccinations - Access to Reward Gateway - discount offers at over 350 retailers! - And more... We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Title: Catastrophe Analyst Location: Sydney Australia Job Description: Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what's right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you'll find more than a job; you'll find a culture built on trust, driven by collaboration, and sustained by the belief that we're better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you'll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you're encouraged to be yourself, supported to succeed, and inspired to keep learning. That's what it means to live The Gallagher Way. Overview Gallagher Re is a global reinsurance firm working across the full risk and capital spectrum. We help clients make sense of complexity with our purpose to bring clear thinking and fresh insight to an industry that never stands still. Our clients need more than just execution. They look to us to challenge assumptions, spot what's coming next and add real value. About the Job In this role, you will combine deep expertise in data analytics and natural perils risk to generate insights that help our clients make smarter portfolio management and risk transfer decisions. You will work at the intersection of science, data, and client advisory, contributing to both technical excellence and commercial outcomes. As our team works across multiple disciplines the role can be adapted to meet your skill set with training provided to support ongoing career development. Depending on your particular experience, the role will typically include: - Delivering catastrophe analytics to clients and prospects, including loss modelling and broader advisory to help organisations understand and manage risks from natural hazards and climate change. - Working closely with broking teams to translate modelling outputs into clear, actionable insights for reinsurance markets and support the placement of catastrophe reinsurance. - Analysing large and complex datasets using tools such as Python, SQL, and business intelligence platforms (e.g. Power BI) to uncover trends and drive decision-making. - Using catastrophe models and Geographic Information Systems (GIS), both commercial and in-house tools, to assess hazard exposure and accumulation risk. - Contributing to cutting-edge research on natural perils (e.g. flood, earthquake, cyclone, bushfire), either independently or in collaboration with colleagues across the business. - Providing real-time analysis and reporting during natural hazard events, and support post-event client engagement through insights, reporting, and presentations. - Collaborating with regional and global teams to develop and implement new initiatives, with opportunities for international engagement. - Contributing to business growth by supporting proposals, tender responses, and broader sales and marketing activities. - Driving operational efficiency and innovation by identifying opportunities to improve processes and support the team's financial performance. About you We are seeking an individual with: - A degree in a numerate or hazard-related discipline such as mathematics, data or spatial science, climate science, earth science, seismology, atmospheric science, geography, meteorology, or a related engineering or analytical field. - Strong problem-solving skills, with keen attention to detail and the ability to work independently. - Proven ability to manage projects and prioritise effectively. - Ability to quickly interpret, process, and creatively analyse data. - Comfortable engaging directly with clients and keen to build strong working relationships. - Excellent written and verbal communication skills. - Strong proficiency in SQL along with advanced skills in MS Excel and intermediate proficiency across the MS Office suite. - Experience with Python or similar programming languages. Proven experience in the following areas is beneficial but not essential: - Prior knowledge of reinsurance and catastrophe modelling, including competency in RMS, AIR and other catastrophe risk software packages. - Experience using Geographical Information Systems (GIS). How to Apply - Apply via our careers website or for further information, please contact our Talent Acquisition team at careers@ajg.com.au Gallagher Benefits - we offer great benefits and career development opportunities: - Continuous learning and development to build a personalised career pathway - Competitive remuneration and incentive package - Flexible working options - Salary sacrificed additional Lifestyle Leave and Superannuation - Gallagher Rewards and discounts at 350+ major retailers - Employee Stock Purchase Plan to invest and share in company's growth potential - Paid Volunteering days each year Any offer of employment and subsequent continuing employment is dependent upon the completion of relevant pre-employment background checks. All applicants are required to undergo employment screening through probity checks prior to commencing. Gallagher is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: - 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave - Novated Leasing opportunities - Two paid volunteer days annually - Health Insurance Discounts with our Group Insurance Plan - Employee Stock Purchase Program - Paid parental leave Other benefits include: - Flexible and hybrid work arrangements - Mental Health and Wellbeing Support for yourself and immediate family members - Employee Recognition Awards and Service Milestone Recognitions - Peer Support Program - Annual flu vaccinations - Access to Reward Gateway - discount offers at over 350 retailers! - And more... We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Title: Senior Claims Examiner - Complex General Liability Location: Remote, California, United States Job Description: - San Jose, California - Claims - 54518 - $96,000.00 - $136,500.00 - Fully Remote Worker Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview This is a remote position based in California, and candidates must reside within the state. Keenan is a leading insurance brokerage and consulting firm serving hospitals, public agencies, and California school districts. Specializing in employee benefits, workers' compensation, loss control, financial services, and property & liability. Keenan is committed to delivering innovative solutions that protect and empower the communities we serve. As part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll be joining a team that’s passionate about helping individuals and organizations thrive. The Senior Claims Examiner will be responsible for managing complex liability claims, employment & civil rights claims to their conclusion in the most cost-effective way possible for the client. In addition, the Sr. Claims Examiner will be responsible for recognizing claims involving coverage issues and bring to the Claims and Coverage Committees for referral to counsel. How you'll make an impact - Manages the full life cycle of complex general liability claims in accordance with PLCA guidelines and client expectations. - Responsibilities include analyzing coverage, assigning and reviewing investigations, evaluating damages, and recommending settlement strategies. - Prepares timely reports for reinsurers, JPAs, and Superpools, and maintains accurate statistical data. - Directs defense counsel, controls litigation costs, and attends mediations or settlement conferences as needed. - Actively pursues subrogation opportunities and adjusts reserves based on claim developments. - Drafts coverage letters, negotiates settlements, and ensures compliance with statutory and ethical standards. - Provides guidance to junior adjusters and supports client file reviews. - Maintains a minimum billing productivity of 80% daily and performs other duties as assigned. About You Required: High school diploma and 7 years related experience working within the applicable specialty claims area. Demonstrated ability to handle unique/challenging claims issues at a senior adjuster level. Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements. Knowledge of accepted industry standards and practices. Computer experience with related claims and business software. Preferred: Bachelor's Degree highly preferred. 10 or more years of prior experience adjusting claims in applicable specialty area highly preferred. Behaviors: Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges. Analytical skill necessary to make decisions and resolve issues inherent in handling of claims. Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation. Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Title: Claims Assistant Location: Torrance United States Job Description: Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview This is a remote position based in California, and candidates must reside within the state. Keenan is a leading insurance brokerage and consulting firm serving hospitals, public agencies, and California school districts. Specializing in employee benefits, workers' compensation, loss control, financial services, and property & liability. Keenan is committed to delivering innovative solutions that protect and empower the communities we serve. At Gallagher, we're united by a commitment to excellence and innovation. As a Claims Assistant, you'll be the backbone of our claims team, assisting Examiners in every aspect of claims administration. Your role will involve ensuring accuracy, preventing penalties, and delivering outstanding service to our clients. From data entry to investigating claims, you'll be instrumental in maintaining our high standards of efficiency and client satisfaction. How you'll make an impact - Input data for all new claims and maintain accurate records. - Process indemnity payments, wage statements, and mileage calculations. - Identify and mitigate potential penalties while ensuring compliance. - Deliver 3-point contact to verify injury mechanics, compensability, and discharge. - Manage correspondence, including DWC letters, delay letters, and statute letters. - Investigate questionable claims and escalate as needed. - Schedule medical appointments and manage related documentation. - Collaborate with nurses on return-to-work cases. - Maintain a 100% closing ratio and ensure timely responses to inquiries. About You Required: High school diploma or GED and a minimum of 1 year transferrable work experience within an office environment. Ability to pass any required licensing exams within three attempts. Excellent written, verbal and mathematic skills. Working knowledge of current PC software such as Word and Excel. Familiar with medical terminology. Preferred: Licensed for all states in which claims are being handled. One year relevant Worker's Compensation experience. Behaviors: Ability to operate in a team environment with the expectation of enhancing and contributing to the offices overall effectiveness and success. Able to maintain strict confidence regarding information contained in assigned work. Ability to professionally interact with all levels of branch personnel, as well as, clients, vendors and all other office visitors. Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Title: Senior Workers Compensation Claims Adjuster Location: fully remote Job Description: Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership-and that's exactly what you'll find here. We're a team of fast-paced fixers, empathetic experts, and outcomes drivers - people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and individuals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose. Overview Role specifics: - Claims Background: Workers Compensation - Jurisdictional Experience: NV - Active Adjusters' licenses: NV - Location: This role is eligible for fully remote work How you'll make an impact - Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims. - Interact extensively with various parties involved in the claim process to ensure effective communication and resolution. - Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process - Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements. - Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file. About You As a key member of our experienced Claims Adjuster team, you will: - Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution. - Work in partnership with our clients to deliver innovative solutions and enhance the claims management process - Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants Required Qualifications: - High School Diploma. - Minimum of 5 years related claims experience. - Appropriately licensed and/or certified in all states in which claims are being handled. - Knowledge of accepted industry standards and practices. - Computer experience with related claims and business software. Desired: - Bachelor's Degree #LI-KD1 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.