Arthur J. Gallagher & Co. logo
Arthur J. Gallagher & Co.

Arthur J. Gallagher & Co., also known as Gallagher, is a Fortune 500 insurance company and a leading provider of risk management, insurance brokerage, and HR an

Client Relationship Consultant

Location

Washington + 1 moreAll locations: Washington | Australia

Posted

14 days ago

Salary

0

Seniority

Senior

No structured requirement data.

Job Description

Client Relationship Consultant

Arthur J. Gallagher & Co.

Title: Client Relationship Consultant Location: Perth, WA, Australia Hybrid Full-time Job Description: Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what's right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you'll find more than a job; you'll find a culture built on trust, driven by collaboration, and sustained by the belief that we're better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you'll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you're encouraged to be yourself, supported to succeed, and inspired to keep learning. That's what it means to live The Gallagher Way. Overview About the Role We are currently recruiting for multiple Client Relationship Consultants to join us in our mid-year intake! Our Client Relationship Consultants will join us at team NDSP, which is a division of global organisation, Gallagher Bassett Services (GB). At NDSP and GB, we pride ourselves on delivering tailored solutions that make a meaningful impact or our clients and community. You'll join a team dedicated to empowering people with disabilities to navigate the National Disability Insurance Scheme (NDIS) with confidence. Operating within our Client Services Team, the Client Relationship Consultant role is focused on providing exceptional, client-centered service that simplifies the NDIS experience for participants and their providers. How you'll make an impact What You'll Do Reporting to the Team Manager, your day-to-day responsibilities will include: - Processing invoices and reimbursements efficiently and accurately, ensuring compliance with service standards. - Supporting disability service providers to present Agency-compliant invoices and resolve queries. - Proactively working with providers to ensure a seamless experience for clients, acting as a single point of resolution for their queries. - Contributing to improving the lives of people with disabilities by simplifying financial administration and enabling them to focus on their goals. About you About You We're looking for individuals who are passionate about delivering outstanding client-centred service and thrive in a fast-paced, structured environment. Your strong communication skills, problem-solving abilities, and empathetic approach make you a trusted partner for clients and stakeholders alike. To succeed as our next Client Relationship Consultant, you'll: - Have previous experience in administration, customer service, or call centre roles. - Demonstrate the ability to build strong relationships and work collaboratively within a team. - Be skilled at multi-tasking, including typing and talking simultaneously. - Be driven to exceed targets and deliver exceptional service. - Hold, or be willing to obtain, a Working with Children Check and an NDIS Worker Check. - Hold, or be willing to obtain, a myID Government Digital ID. - Embody our values of kindness, innovation, inclusivity, and genuineness in everything you do. About Us Gallagher Bassett is a global leader in insurance, risk management, and organisational wellbeing. As part of our family, NDSP is one of Australia's largest and leading providers of NDIS plan management services. The NDIS is one of Australia's most significant social reforms, transforming the lives of people with disabilities. At NDSP, we simplify the NDIS by managing financial administration - including budgets, invoices, and compliant reporting - so participants can focus on what matters most to them. Our values of kindness, genuineness, innovation, and inclusivity drive everything we do, and we're proud to be part of the Gallagher Bassett family, delivering solutions that make a difference. When you join us, you'll enjoy: - Full-time positions with flexible rostering (between 8 am and 5:30 pm, Monday to Friday). - A bright, modern office in a prime city location with access to free gym facilities. - The opportunity to arrange hybrid working arrangements after probation. - Ongoing training, support, and guidance to help you reach your full potential. - A reward and recognition program to celebrate your achievements. - Career growth opportunities within a global organisation. - Two extra days of paid leave annually to volunteer with a registered charity of your choice. - A fun, inclusive, and vibrant workplace culture that celebrates diversity. To Apply If this opportunity sounds right for you, we would love to hear from you! To be considered for this opportunity, you must have the right to live and work in Australia when applying. Agency applicants will not be considered for this position. We Embrace Equal Opportunity At Gallagher Bassett and NDSP, we don't just accept difference - we celebrate it, support it, and thrive on it for the benefit of our clients, team, and work. We're proud to be an equal opportunity employer that embraces diversity and inclusion. Join us and make a difference in the lives of people with disabilities while growing your career with a global leader. Apply now to become part of NDSP - A Gallagher Bassett Company. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: - 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave - Novated Leasing opportunities - Two paid volunteer days annually - Health Insurance Discounts with our Group Insurance Plan - Employee Stock Purchase Program - Paid parental leave Other benefits include: - Flexible and hybrid work arrangements - Mental Health and Wellbeing Support for yourself and immediate family members - Employee Recognition Awards and Service Milestone Recognitions - Peer Support Program - Annual flu vaccinations - Access to Reward Gateway - discount offers at over 350 retailers! - And more... We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Related Categories

Related Job Pages

More Consultant Jobs

Psychiatric Consultant

Concert Health

Concert Health is a leading behavioral health company focused on integrating high-quality mental healthcare into primary care settings through collaborative care. Founded to addres

Consultant15 days ago

Role Description Reporting to the National Medical Director, the Psychiatric Consultant supports the collaborative care team—primary care provider, patient, and Behavioral Health Care Manager—through Structured Case Review (SCR) on an assigned caseload of patients. The psychiatric consultant advises the primary care provider on appropriate medications and other treatment strategies, also providing the care team with educational support on diagnosing and managing behavioral health conditions. Concert’s Psychiatric Consultants also collaborate closely with clinical leadership at multiple major west coast health systems to train, support and delight their primary teams (PCPs, Pediatricians, OBGYN, & more) via in-service training for primary care-based providers and staff regarding recognition and treatment of behavioral health conditions in primary care. Duties and Responsibilities - Provide Structured Care Review (SCR) to primary care providers through systematic case review with a panel of Behavioral Health Care Manager (average of 32 PC review hours per week and 6 to 10 patient reviews per hour). - Focus primarily on high-risk patients, patients new to treatment, or those not improving. - Work with Behavioral Health Care Manager to oversee the status and population health of their assigned patient caseload. - Use Concert’s purpose-built registry to track all assigned patients and prioritize patients for case review and treatment adjustments. - Recommend any treatment adjustments, including specific medication and lab/imaging/study order recommendations, directly in the primary care provider’s EHR. - Educate primary care providers and Behavioral Health Care Manager about treatment options, supporting both of their professional development and improving patient care at scale. - Advise on treatment for patients who may need more intensive or more specialized mental health care. - Be available to provide occasional ad hoc telephone consultation to primary care providers for very complex patients or challenging patient situations. - Respond to telephone calls from primary care providers and Behavioral Health Care Manager within one business day; aim to respond to urgent telephone calls within one hour. - Enjoy and thrive in supporting busy primary care providers to better identify and treat common mental health disorders through systemic, measurement-based care. - Can quickly synthesize psychiatric and general medical history, presentation, and patient data; then formulate effective and evidence-based clinical recommendations. - Proficiency in evidence-based pharmacological treatment approaches to common psychiatric disorders. - Current with evidence-based suicide care and related tools and treatments. - Comfort incorporating evidence-based treatment frameworks and approaches into treatment planning. - Experience using Measurement Based Care tools to track populations and guide care decisions. - Enjoy providing coaching on, and learning about, evidence-based interventions to support the professional development of primary care providers and Behavioral Health Care Manager. - Experience practicing/collaborating in primary care or integrated care settings. - Experience in “treat to target” models and Collaborative Care model. - Excellent organizational, multi-tasking, detail management, and communication skills. - Excellent decision-making, problem-solving, analytical, and interpretive thinking skills. - Ability to establish and preserve effective working relationships with patients/Behavioral Health Care Manager, and primary providers. - Ability to manage conflict and high-pressure situations in a professional manner. - Ability to adapt to changing patient or organizational priorities. - Ability to make independent decisions in accordance with established policies/procedures. - Technical proficiency in EHRs (e.g., Epic, Cerner), Salesforce, Google Suite, and Zoom. Qualifications - MD or DO degree with active, unrestricted medical license in patient supporting state(s): CA & WA. - Additional state licenses and/or willingness to acquire additional licenses. - Board certification in Psychiatry required; subspecialty certification (e.g., Child & Adolescent, Addiction, Geriatric) or demonstrated subspecialty experience (e.g., Women’s Health) highly desired. - Minimum 3 years of post-residency clinical experience. Company Description Concert Health is a diverse and inclusive Equal Opportunity Employer; we prohibit discrimination and harassment of any kind in our culture. We are dedicated to providing a safe, equitable, respectful, and supportive work environment to all without regard to race, color, religion, sex, gender, national origin, age, pregnancy, disability, sexual orientation, military or veteran status, genetics, or any other status protected by federal, state, or local laws.

United States
AO Globe Life logo

Veteran Member Advisor

AO Globe Life

AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, leadership development, and long-term career growth.

Consultant15 days ago
Full TimeRemoteTeam 1,001-5,000H1B No Sponsor

Role Description AO Globe Life is actively hiring motivated professionals to support veterans and their families in learning about supplemental benefit programs designed to help protect their financial futures. This fully remote opportunity is ideal for transitioning service members, military spouses, and service-minded individuals seeking meaningful work with long-term growth potential. In this role, you’ll connect with veterans and families who requested additional information about available benefits, schedule virtual consultations, and guide them through their options with professionalism and care. What You’ll Gain - 100% remote work environment from anywhere in the United States - Flexible scheduling with control over your workday - Warm leads provided — no cold outreach or unsolicited prospecting required - Weekly direct deposit - Performance-based bonuses and long-term renewal income potential - Comprehensive training and licensing support - Leadership development and advancement pathways - Equity opportunities for qualifying team members - A veteran-supportive culture built around service, discipline, and teamwork What You’ll Do - Connect with veterans and families who expressed interest in learning about available benefits - Schedule and conduct virtual consultations through Zoom - Educate clients on supplemental life, accident, and health benefit options - Guide individuals through the enrollment process with clarity and professionalism - Maintain accurate digital records and follow-up communication - Provide ongoing support to policyholders when needed - Participate in weekly training sessions, coaching calls, and team development meetings - Build long-term client relationships through trust, consistency, and service Who Thrives Here - Veterans, military spouses, and service-minded professionals - Strong communicators who build trust easily - Organized individuals comfortable working independently in a remote environment - Candidates confident using Zoom, CRM systems, and digital tools - People with backgrounds in customer service, leadership, consulting, or sales (helpful, not required) - Growth-minded professionals open to coaching and mentorship Requirements - Must be authorized to work in the United States - Reliable high-speed internet connection - Windows-based laptop or desktop computer with webcam capability - Must be physically located within the United States Why Veterans Succeed Here Our systems, structure, and culture are built to support disciplined, mission-driven professionals. Many of our top-performing team members are veterans who transitioned successfully into civilian careers while continuing to serve families in meaningful ways. Company Description For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran-focused organizations to provide supplemental benefits to working families nationwide. Our remote-first workforce is built around service, integrity, flexibility, and long-term professional growth. Apply Today If you’re ready to build a career aligned with your values while continuing to make a meaningful impact, apply today to learn more about joining AO Globe Life.

United States
90K - 115K / year
Job Closed
Computacenter logo

Senior Data Consultant

Computacenter

A leading independent provider of IT infrastructure services, enabling users and their business.

Consultant15 days ago
Full TimeRemoteTeam 10,001+Since 1981H1B Sponsor

• Shape data demand at source • Lead the definition of complex business and data requirements • Translate strategy into delivery • Drive prioritization and alignment • Lead backlog refinement sessions • Map business processes and identify where data can improve efficiency • Help establish consistent ways of working across North America • Ensure documentation is clear, consistent, and traceable • Identify and manage risks across the data demand pipeline • Work closely with Engagement Leads, Strategic Directors, and GIS teams • Mentor and develop others

California + 2 moreAll locations: California | New York | Texas
AO Globe Life logo

Member Experience Advisor

AO Globe Life

AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, leadership development, and long-term career growth.

Consultant15 days ago
Full TimeRemoteTeam 1,001-5,000H1B No Sponsor

Role Description AO Globe Life is hiring eligible candidates to join our mission-driven, fully remote team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications, or anyone who thrives in a people-focused, service-oriented environment. We provide structured training, mentorship, and warm leads from individuals who have requested information about supplemental benefit programs, allowing you to build valuable professional experience while working from anywhere in the United States. - Connect with individuals who have expressed interest in learning about benefit programs - Schedule and conduct virtual consultations with clients via Zoom - Guide clients through available benefit options and assist with enrollment - Maintain accurate digital records and manage follow-up communications - Provide professional, client-focused support throughout the process - Participate in mentorship, development sessions, and team training - Build positive client relationships that support long-term trust and service Qualifications - Strong communication and interpersonal skills - Organized, self-motivated, and comfortable working independently - Confident speaking on video and comfortable using digital tools - Passion for helping others and contributing to a service-driven mission - Experience in customer service or consultative roles is helpful but not required Requirements - Must be legally authorized to work in the United States - Reliable internet connection - Windows-based laptop or desktop computer with a functioning webcam Benefits - Fully remote role with flexible scheduling - Warm leads provided — no cold calling or prospecting - Weekly pay via direct deposit - Full training and licensing support - Monthly and quarterly performance bonuses - Equity opportunities for qualifying team members - Clear advancement pathways into leadership roles - Supportive, people-first team culture Company Description For more than 70 years, AO Globe Life has served working families across the United States by providing supplemental benefits that help protect what matters most. We proudly support union members, credit union clients, and veterans nationwide while offering meaningful remote career opportunities focused on service, growth, and integrity.

United States
90K - 120K / year
Job Closed