At AO Globe Life, our mission is simple: to protect families and change lives. Every day, our team shows up with purpose — meeting real people at some of the most important moments in their lives and making sure they have the protection they need. We believe that financial security should not be a privilege, it should be a right. Since 1951, we have been standing beside working families across North America, and as a subsidiary of Globe Life Inc. (NYSE: GL) — a Fortune 500, A+ rated company — we have the strength and stability to back that commitment for generations to come. When you join AO Globe Life, you are not just starting a job. You are joining a movement of people who believe their work matters.
Customer Support & Client Relations Specialist
Location
Canada
Posted
11 hours ago
Salary
$60K - $95K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Customer Support & Client Relations Specialist
AO Nation
Role Description We are seeking a Customer Support & Client Relations Specialist who enjoys helping people, building relationships, and providing exceptional service. This position is ideal for someone who is dependable, professional, and enjoys meaningful conversations with customers while contributing to a positive team environment. - Assist customers by phone, email, and text with questions and service needs. - Provide knowledgeable, friendly support and guidance. - Listen to customer needs and recommend appropriate solutions. - Help resolve concerns while ensuring a positive customer experience. - Maintain customer records and follow up on requests. - Work with a team to support customer satisfaction and business goals. Qualifications - Strong communication and interpersonal skills. - A professional, reliable, and customer-focused approach. - Patience, attention to detail, and the ability to build rapport with others. - Comfortable using computers, email, and basic workplace technology. - Previous experience in customer service, administration, sales, retail, hospitality, or other people-focused roles is an asset. - A willingness to learn new systems and processes. Requirements - Be legally authorized to work in Canada. - Currently reside in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, or Newfoundland and Labrador. Benefits - Comprehensive training and ongoing support provided. - Flexible scheduling options. - A welcoming workplace that values experience and professionalism. - Opportunities to continue developing skills and building a rewarding career. - Performance-based incentives and growth opportunities.
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