Ameris Bank

• Conducts quality assurance reviews on booked loan transactions • Reviews the loan documents to confirm loan data entered on the system is accurate and complies with bank policy to ensure all loans are properly booked • Ensure timely escalation of any operational risk or customer impact to relevant manager and ensures corrections are made timely to reduce the risk of impact to the customer • Reviews loans which have escrow for accuracy and ensures the setup on the operating system is accurate and that all escrows are set up as described on the escrow disclosure • Reports deficiencies on a timely basis to management, enters the error for tracking purposes and confirms the corrections have been made • Understands and ensures the bank coding for swap loans, participations and syndications is accurate • Conduct root cause analysis by identifying weaknesses within a certain process or area and reports this information to management • Provide updates at regular meetings with Loan Operations, Risk Controls, Compliance etc. • Interacts with immediate supervisor and team members regarding loan documentation or procedures if there are questions or concerns • Completes needed training for other Loan Operations staff members as assigned • Responsible for ensuring that the Bank's internal and external customers receive an adequate level of service and ensures all questions or concerns have been addressed • Strictly adheres to Bank Secrecy Act requirements, applies organizational policies and procedures in all activities • Adheres to all regulatory laws and adheres to compliance policies and regulations • Completes assigned regulatory compliance training courses

Role Description Supports the Customer Service Center by monitoring and scoring phone calls to ensure authentication procedures are followed and predetermined metrics are met. Assists the leadership team with developing strategies to improve the customer call experience. Demonstrates the three Ameris Approach Experience Expectations: Attention, Understanding, and Personal. Performs other projects and duties as assigned. - Aware of BSA requirements and strictly adheres to them in daily business activities - Supports leadership by providing multichannel quality review - Collaborates with the leadership team to develop and update monitoring forms to ensure correct operational and quality objectives are reached - Ensures verbal/written communications are professional - Utilizes proper telephone etiquette and techniques - Provides accurate and timely reports to agents, supervisors and site leadership teams highlighting trends - Updates and maintains call monitoring documentation - Maintains an organized system of reporting that is transparent Qualifications - Excellent written and verbal communication skills - Good organizational skills with attention to detail - Excellent work ethic - Proven ability to problem solve and handle a wide range of decision making - Demonstrable commitment to quality customer service - Ability to manage multiple demands, prioritize appropriately and complete or respond on a timely basis - Proficiency in Microsoft Office applications Requirements - 3 or more years of customer service or call center experience required - 2 or more years of experience in financial services or treasury services preferred - High school diploma or GED required - Bachelor’s degree preferred or equivalent education and related training or experience required Benefits - Medical, Dental and Vision Insurance - Life Insurance provided at no additional cost to employees - Accidental Death & Dismemberment Coverage - Long-Term Disability Coverage - Paid Sick and Vacation Leave - 11 Holidays - Volunteer/Service Day - Employee Stock Purchase Plan - 401(k) Retirement Plan with a 50% match on the first 8% of contributions - Flexible Spending Accounts - Health Savings Account - Health Reimbursement Arrangement - Supplemental Life & Other Insurance Plans - Identity Theft Protection - Pet Insurance - Legal Insurance - Employee Assistance Program - Employee Advocacy Program - Tickets at Work (Entertainment discounts for Ameris Bank Employees) - AT&T Employee Discount - Wellness Discounts for Medical Premiums and Other Rewards - Employee Referral Incentive - Education Assistance - Employee Resource Groups

Role Description The Marketing Coordinator is responsible for implementing marketing and advertising strategies, tracking marketing requests and coordination of marketing initiatives. Responsibilities also include organization of key banking projects, including M&A, environmental branding and budget-tracking for the marketing department. Performs other projects and duties as assigned. - Coordinates marketing requests for the marketing department, including assigning requests to applicable team members, and ensuring requests are completed - Oversees success of Ameris Bank Marketplace - Oversees success Ameris Bank Outfitters - Organizes key marketing initiatives such as Helping Fight Hunger, Ameris Bank Thanks, Small Business Month, Merchandising, branch upfits and M&A - Assists in the organization and tracking of the advertising calendar - Processes all marketing department invoices - Maintains (or tracks) the overall marketing budget - Establishes and ensures compliance with brand standards and regulatory requirements - Facilitates as-needed requests Qualifications - Adobe Design and Microsoft Office suite proficiency - Qualtrics proficiency - Proven ability to learn quickly and meet deadlines in a dynamic environment - High attention to detail - Demonstrated ability to prioritize workflow Requirements - 1-3 years of relevant advertising, marketing and project management experience (advertising agency experience is a plus) - Bachelor’s degree or equivalent combination of education/experience in marketing, mixed media, design or related field required Benefits - Medical, Dental and Vision Insurance - Life Insurance provided at no additional cost to employees - Accidental Death & Dismemberment Coverage - Long-Term Disability Coverage - Paid Sick and Vacation Leave - 11 Holidays - Volunteer/Service Day - Employee Stock Purchase Plan - 401(k) Retirement Plan with a 50% match on the first 8% of contributions - Flexible Spending Accounts - Health Savings Account - Health Reimbursement Arrangement - Supplemental Life & Other Insurance Plans - Identity Theft Protection - Pet Insurance - Legal Insurance - Employee Assistance Program - Employee Advocacy Program - Tickets at Work (Entertainment discounts for Ameris Bank Employees) - AT&T Employee Discount - Wellness Discounts for Medical Premiums and Other Rewards - Employee Referral Incentive - Education Assistance - Employee Resource Groups - Banking Advantages for Employees including Free Interest Checking and Free Safe Deposit Box - Discount on Mortgage Origination Fee - Free Online Banking and Free Unlimited Online Bill Payment - Employee Banking Perks

Role Description The Application Engineer position is responsible for organizing, modifying, and supporting assigned retail or commercial banking software platforms. In collaboration with our technology partners, this position will assist in the development, enhancements and QA testing of current and new systems. They work directly with end-users to coach and teach how to best utilize systems, as well as address user-support issues when they occur. Performs other projects and duties as assigned. - Manage and maintain the configuration and implementation of assigned systems. - Support the administrative needs of assigned systems. - Develop effective testing strategies/plan relevant to projects in flight. - Provide thorough feedback through the execution of test cases under varying criterion. - Track system-related defects, bugs, glitches, and other issues and report to vendors. - Troubleshoot problems reported by users. - Support the ongoing development of testing procedures, cases, scripts, and related documentation. - Create operating procedures and documentation for new and existing processes. - Work with multiple teams to ensure quality throughout the software development lifecycle. - Assist with maintaining, installing, and deploying system component upgrades as needed. - Assist IT with maintaining system security and availability to specific users. - Evaluate and modify system performance. - Create and monitor support cases with vendors supporting lines of business. - Partner appropriately with other IT departments to address any needs. Qualifications - Strong communication skills and professionalism. - Strong understanding of corporate technology infrastructure, particularly in banking. - Able to be multi-task oriented and have strong problem-solving skills. - Interested in technology and new trends; enjoys working with people and computers. - Strong logical reasoning skills. - Strong desire and ability to learn new processes and procedures. - Detail oriented and organized. - Strives for excellence in job performance. - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions. - Responds promptly to customer needs. - Able to deal with frequent change, delays, or unexpected events. - Follows instructions, responds to management direction; takes responsibility for own actions. - Exhibits sound and accurate judgment. - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position. - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality. - Observes safety and security procedures. Requirements - Minimum 3 years of related experience required. - Microsoft designation required. - Banking experience strongly preferred. - Experience in Agile frameworks and regression testing preferred. Benefits - Medical, Dental and Vision Insurance - Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment. - Life Insurance provided at no additional cost to employees. - Accidental Death & Dismemberment Coverage. - Long-Term Disability Coverage. - Paid Sick and Vacation Leave. - 11 Holidays. - Volunteer/Service Day. - Employee Stock Purchase Plan. - 401(k) Retirement Plan - Ameris Bank matches 50% of your first 8% of contributions to the plan. - Flexible Spending Accounts. - Health Savings Account. - Health Reimbursement Arrangement. - Supplemental Life & Other Insurance Plans. - Identity Theft Protection. - Pet Insurance. - Legal Insurance. - Employee Assistance Program. - Employee Advocacy Program. - Tickets at Work (Entertainment discounts for Ameris Bank Employees). - AT&T Employee Discount. - Wellness Discounts for Medical Premiums and Other Rewards. - Employee Referral Incentive. - Education Assistance. - Employee Resource Groups.

Role Description Responsible for coordinating the processing of mortgage loans from application to closing. Performs other projects and duties as assigned. - Conduct verification of employment and deposits. - Order and review all documentation including, but not limited to, credit reports, appraisals, surveys, title commitments. - Notifies Underwriter of irregularities relative to standard Underwriting Guidelines in a timely manner. - Follow up to ensure the Bank obtains original fire and flood insurance. Qualifications - Complete knowledge of secondary market investor product, programs and underwriting requirements. - Proficient in using loan origination systems. - Intermediate computer proficiency. - Intermediate proficiency with Microsoft Office Suite products. - Knowledge of Mortgage Banking compliance policies and procedures. - Driven to meet and exceed established targets. - Strong verbal and written communication skills. Requirements - 3 or more years prior Mortgage loan processing experience, preferably in a Retail Banking environment. - High school diploma or GED required. - Bachelor’s degree preferred. Benefits - Ameris Bank provides a comprehensive employee benefit package to all eligible employees. - Medical, Dental and Vision Insurance - Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment. - Life Insurance provided at no additional cost to employees. - Accidental Death & Dismemberment Coverage. - Long-Term Disability Coverage. - Paid Sick and Vacation Leave. - 11 Holidays. - Volunteer/Service Day. - Employee Stock Purchase Plan. - 401(k) Retirement Plan - Ameris Bank matches 50% of your first 8% of contributions to the plan. - Flexible Spending Accounts. - Health Savings Account. - Health Reimbursement Arrangement. - Supplemental Life & Other Insurance Plans. - Identity Theft Protection. - Pet Insurance. - Legal Insurance. - Employee Assistance Program. - Employee Advocacy Program. - Tickets at Work (Entertainment discounts for Ameris Bank Employees). - AT&T Employee Discount. - Wellness Discounts for Medical Premiums and Other Rewards. - Employee Referral Incentive. - Education Assistance. - Employee Resource Groups.

Role Description The Senior Collections Specialist will generally maintain a larger portfolio of cancelled accounts than that of a level I or II specialist, which includes complex agency relationships. This position may act as the point of contact for employee questions, new hire training, as well as escalation support for the collections team. This position will also communicate effectively and professionally with Insurance Carriers, General Agents, Retail Insurance Brokers, and Insureds to resolve balances on finance agreements as well as achieve targets with regard to account resolution, quality and other performance targets. Performs other projects and duties as assigned. Essential Functions, Duties and Responsibilities - Point of contact (first escalation) for collections team questions. - Manage assigned portfolio, keeping current on follow-up communication due. Responsible for tracking and noting balances due US Premium Finance. - Manage daily/monthly reporting in Excel. - Review accounts in the portfolio, assisting teammates and sharing knowledge/information, stepping-in where needed. - Develop and maintain client/business partner relations through superior service. - Communicate via phone and email, documenting activities in a concise, informative manner. - Utilize in-house web-based system (FinancePro) to keep accurate and current notes on all accounts within portfolio. Qualifications - Excellent written and oral communication. - Ability to use office or other equipment. - Efficient in Microsoft Office applications. - Ability to adhere to schedule. - Bi-lingual (Spanish) is preferred. Requirements - 5 years of experience in commercial collections or customer service (preferably in commercial insurance or premium finance). - 3 – 5 years in a senior role, including training others. - 5 years of insurance industry experience preferred. Academic - Bachelor’s degree in finance or related field required. Benefits - Medical, Dental and Vision Insurance - Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment. - Life Insurance provided at no additional cost to employees. - Accidental Death & Dismemberment Coverage. - Long-Term Disability Coverage. - Paid Sick and Vacation Leave. - 11 Holidays. - Volunteer/Service Day. - Employee Stock Purchase Plan. - 401(k) Retirement Plan - Ameris Bank matches 50% of your first 8% of contributions to the plan. - Flexible Spending Accounts. - Health Savings Account. - Health Reimbursement Arrangement. - Supplemental Life & Other Insurance Plans. - Identity Theft Protection. - Pet Insurance. - Legal Insurance. - Employee Assistance Program. - Employee Advocacy Program. - Tickets at Work (Entertainment discounts for Ameris Bank Employees). - AT&T Employee Discount. - Wellness Discounts for Medical Premiums and Other Rewards. - Employee Referral Incentive. - Education Assistance. - Employee Resource Groups. Banking Advantages for Employees - Free Interest Checking. - Free Safe Deposit Box. - Free Money Orders, Travelers’ Checks and Cashier Checks. - Discount on Mortgage Origination Fee. - Free Online Banking and Free Unlimited Online Bill Payment. - Employee Banking Perks.

Role Description Responsible for completing and delivering all required RESPA disclosures on new loan applications. Other responsibilities include, but are not limited to: - Complete and deliver all required RESPA disclosures on new loan applications. - Order appraisals. - Order title commitments. - Conduct written and verbal verifications of employment. - Request tax transcripts. - Order flood certifications. - Perform other projects and duties as assigned. Qualifications - Must be familiar with general mortgage terms and have knowledge of the documents required for the processing and closing of mortgage loans. - This position requires strong organizational and communication skills. - The individual must be able to concentrate in an open and fast-paced environment, have a high degree of accuracy, and be able to work well under pressure. - The individual must have strong communication skills and be able to develop relationships with co-workers, attorneys, and appraisers. - Must be able to prioritize, follow instructions, take direction from others, and work well alone or in a group. - Incumbent delivers the highest level of service at all times to both internal and external customers. - The individual must obtain, be able to recall, and apply information on various federal regulations that apply in the mortgage industry. - Will be required to retain and apply knowledge of company policies and procedures on a daily basis. - Must apply common sense reasoning, be able to request assistance from others when needed, and/or rely on judgment, prior experience, and discretion to complete tasks associated with established policies, procedures, and regulations. Requirements - 1 - 2 years of Mortgage industry related experience, preferred. - High school diploma or GED required. Benefits - Medical, Dental and Vision Insurance - Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment. - Life Insurance provided at no additional cost to employees. - Accidental Death & Dismemberment Coverage. - Long-Term Disability Coverage. - Paid Sick and Vacation Leave. - 11 Holidays. - Volunteer/Service Day. - Employee Stock Purchase Plan. - 401(k) Retirement Plan - Ameris Bank matches 50% of your first 8% of contributions to the plan. - Flexible Spending Accounts. - Health Savings Account. - Health Reimbursement Arrangement. - Supplemental Life & Other Insurance Plans. - Identity Theft Protection. - Pet Insurance. - Legal Insurance. - Employee Assistance Program. - Employee Advocacy Program. - Tickets at Work (Entertainment discounts for Ameris Bank Employees). - AT&T Employee Discount. - Wellness Discounts for Medical Premiums and Other Rewards. - Employee Referral Incentive. - Education Assistance. - Employee Resource Groups.

• Assist in the Implementation of all Marketing Programs. • Assist in special events including but not limited to: customer receptions, group Builder and Realtor events, Trade shows/Business Expos. • Maintain inventory and organize and order all Ameris branded materials and items. • Prepare and create Mortgage Marketing materials to promote Ameris Bank and Mortgage Bankers. This includes flyers, promotional items, etc. • Provide excellent customer service to internal employees and external client and vendors. • Ensure brand consistency across all marketing platforms. • Manage and order marketing supplies, as needed. • Attend all required meetings. • Special projects as assigned.

Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app. Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you’ll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer’s needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and purpose and how you can bring it to life as an Ameris Bank teammate. Responsible for balancing Construction-to-Permanent closing disclosures, sending initial and final disclosures, inputting and validating borrower and loan information to insure a compliant loan is closed on all construction-perm and renovation loan products. Also responsible for initiating funding approval and delivering funds. Other duties as assigned. Essential Functions, Duties, and Responsibilities: · Close Construction-to-Permanent loans in a timely manner in accordance with the Company and investor requirements. · Review and approve title commitments and insurance policies. · Review the initial loan estimate in comparison to the initial closing disclosure ensuring that all documents meet TRID (TILA RESPA Integrated Disclosure) requirements. · Review and reconcile Construction-to-Permanent closing disclosure with closing agent to ensure all fees are accurate. · Review all prior to funding conditions for accuracy. · Request funds for delivery via wire to the closing agent. · Ensure appropriate construction/renovation figures are showing on closing documents. Required Knowledge, Skills and Competencies: · The individual must be able to focus in an open and fast-paced environment, have high degree of accuracy and be able to work well under pressure · The individual must have strong communication skills and be able to develop relationships with co-workers, attorneys, and title companies. · Must be able to prioritize, follow instructions, take direction from others and work well alone or in a group. · Must be familiar with general mortgage terms and have an understanding of the documents required in the processing and closing of mortgage loans. · This position requires strong organizational and communication skills. Industry and Work Experience: · Minimum of 2 years Mortgage experience. Academic: · High school diploma or GED required Benefits Available to Employees: Ameris Bank provides a comprehensive employee benefit package to all eligible employees. - Medical, Dental and Vision Insurance - Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment - Life Insurance provided at no additional cost to employees - Accidental Death & Dismemberment Coverage - Long-Term Disability Coverage - Paid Sick and Vacation Leave - 11 Holidays - Volunteer/Service Day - Employee Stock Purchase Plan - 401(k) Retirement Plan - Ameris Bank matches 50% of your first 8% of contributions to the plan - Flexible Spending Accounts - Health Savings Account - Health Reimbursement Arrangement - Supplemental Life & Other Insurance Plans - Identity Theft Protection - Pet Insurance - Legal Insurance - Employee Assistance Program - Employee Advocacy Program - Tickets at Work (Entertainment discounts for Ameris Bank Employees) - AT&T Employee Discount - Wellness Discounts for Medical Premiums and Other Rewards - Employee Referral Incentive - Education Assistance - Employee Resource Groups Banking Advantages for Employees: In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services. - Free Interest Checking - Free Safe Deposit Box - Free Money Orders, Travelers’ Checks and Cashier Checks - Discount on Mortgage Origination Fee - Free Online Banking and Free Unlimited Online Bill Payment - Employee Banking Perks Disclaimer: The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicantss of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app. Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you’ll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer’s needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and purpose and how you can bring it to life as an Ameris Bank teammate. Responsible for performing assessments of alerted activity and plays a key role in the identification of unusual activity. Performs other projects and duties as assigned. Essential Functions, Duties, and Responsibilities: · Perform assessments of alerted customer activity generated from transaction monitoring software · Ensure timely identification and escalate unusual activity · Analyze customer activity to make independent judgements of whether the activity is unusual and requires escalation · Draft reports and documenting analysis in a logical manner that sufficiently supports decisions · Work with front line staff to obtain any information that would be helpful during the alert assessment and analysis · Apply critical thinking skills to recognize patterns, trends and inconsistencies within transactional and customer data to detect, prevent, mitigate and report potentially suspicious activity · Understand complex issues and customer risks associated with money laundering, terrorist financing, financial crimes or other legal and reputational risks · Stay current with money laundering and terrorist financing behaviors, trends, patterns and typologies · Stay current with rules, laws and regulations · Maintain attention to detail Required Knowledge, Skills and Competencies: · Computer literacy and proficiency in Microsoft Office suite · Working knowledge of a bank operating environment and applicable systems preferred · Working knowledge and understanding of BSA/AML rules, laws and regulations including the USA PATRIOT Act · Sound oral and written communication skills · Sound critical thinking ability · Sound analytical, problem solving and organizational skills · Detail oriented · Ability to be a self-starter · Ability to build relationships Industry and Work Experience: · 2+ years of direct AML experience · CAMS certification (ACAMS) Academic: · High school diploma or GED required · Bachelor’s degree or equivalent of education and related training or experience required Benefits Available to Employees: Ameris Bank provides a comprehensive employee benefit package to all eligible employees. - Medical, Dental and Vision Insurance - Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment - Life Insurance provided at no additional cost to employees - Accidental Death & Dismemberment Coverage - Long-Term Disability Coverage - Paid Sick and Vacation Leave - 11 Holidays - Volunteer/Service Day - Employee Stock Purchase Plan - 401(k) Retirement Plan - Ameris Bank matches 50% of your first 8% of contributions to the plan - Flexible Spending Accounts - Health Savings Account - Health Reimbursement Arrangement - Supplemental Life & Other Insurance Plans - Identity Theft Protection - Pet Insurance - Legal Insurance - Employee Assistance Program - Employee Advocacy Program - Tickets at Work (Entertainment discounts for Ameris Bank Employees) - AT&T Employee Discount - Wellness Discounts for Medical Premiums and Other Rewards - Employee Referral Incentive - Education Assistance - Employee Resource Groups Banking Advantages for Employees: In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services. - Free Interest Checking - Free Safe Deposit Box - Free Money Orders, Travelers’ Checks and Cashier Checks - Discount on Mortgage Origination Fee - Free Online Banking and Free Unlimited Online Bill Payment - Employee Banking Perks Disclaimer: The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicantss of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.