Aledade

Role Description The Electronic Health Record (EHR) Specialist will play a key role in optimizing EHR solutions that enable Aledade’s partner practices to improve patient outcomes, reduce healthcare costs, and increase efficiency. The EHR Specialist will collaborate with practice stakeholders along with the multi-disciplinary Aledade team to identify, develop, and implement EHR solutions to support strategic ACO initiatives. Additionally, this role will facilitate the collection of practice-generated data that can be used for population-based analytics. They will have depth of knowledge in at least one top-tier ambulatory EHR solution, have a strong understanding of practice workflow, and be able to travel periodically. The EHR Specialist must thrive in a fast-paced environment, respond well to change, and be a strong verbal and written communicator. Primary Duties - Lead EHR Optimization efforts for assigned projects: - Coordinate efforts to conduct assessments of how practices are currently utilizing their EHR systems and identify areas where their systems can be optimized to support ACO initiatives. - Assist practices to fully leverage their existing EHR systems or other 3rd party systems to support strategic ACO initiatives. - Assist practices with implementing technology to provide point of care population health insights that work in conjunction with their EHR. - Support practices with MIPS compliance. - Provide EHR expertise: - Identify common approaches, such as templates or customized reports that practices can use to achieve specific aims, such as Medicare Wellness Visits, Transitions of Care, Advance Care Planning, or Risk/Hierarchical Condition Categories. - Identify existing or develop new educational materials that can assist practice staff in understanding how best to utilize their EHR system. - Understand relevant EHR vendor system updates specifically related to population health management. - Develop and support EHR-system-specific user groups composed of representatives from Aledade’s ACO practices to identify best practices and training opportunities. - Provide strategic input on how EHR optimization can support ACO initiatives. - Facilitate data exchange: - Assist practices in ensuring data is properly captured in their EHR systems in order to accurately generate quality measure and other reporting. - Ensure practices are able to share practice-generated data with Aledade. - Assist with development of integrations, interfaces, and data sharing strategies for assigned practices. - Project Management: - Independently manage multiple projects at various stages to provide Aledade’s tools and train practice staff on patient-centric, value-based workflows. - Communicate project progress effectively to internal and external stakeholders. - Present to audiences ranging from practice leadership/executives to front line staff, influencing adoption of best practices and materials that orient to Aledade’s service. - Proficiently deliver detailed but concise training content on complex material to multiple client stakeholders. Qualifications - A Bachelor’s degree is required. Significant and relevant work experience in lieu of educational requirements may be accepted. - 4-6 years experience working as a client-facing project lead in the healthcare industry (i.e., ambulatory practice, EHR vendor, health plan, hospital, government, management consulting) with a proven track record of creating, maintaining, and enhancing customer relationships and optimization of their EHR systems. - Must have previous implementation or optimization experience with top-tier ambulatory EHRs and practice management software, preferably with expertise in Epic Ambulatory, NextGen, Athena, Greenway, or eClinicalWorks products. Preferred Knowledge, Skills, and Abilities - Relevant competencies include developing and maintaining relationships with all team members, organizational skills, project management, critical thinking, problem solving, attention to detail, and effective written and verbal communication. - Must be self-motivated and open to learn new EHR platforms/workflows. - Must be results-oriented with the ability to prioritize and manage multiple projects in a fast-paced, dynamic environment while maintaining focus on key goals. Physical Requirements - Sitting for prolonged periods of time. - Extensive use of computers and keyboard. - Occasional walking and lifting may be required. Benefits - Flexible work schedules and the ability to work remotely are available for many roles. - Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners. - Robust time-off plan (21 days of PTO in your first year). - Two paid volunteer days and 11 paid holidays. - 12 weeks paid parental leave for all new parents. - Six weeks paid sabbatical after six years of service. - Educational Assistant Program and Clinical Employee Reimbursement Program. - 401(k) with up to 4% match. - Stock options. - And much more!

Role Description As a Senior Software Engineer I at Aledade, we maintain, improve, and expand our web application and data pipelines. We're looking for engineers who know that writing new code is not always the solution to a problem, but when technological changes are needed they create secure, maintainable, performant, correct, scalable, and stable solutions to the complex and unique challenges in our corner of the healthcare industry. They embrace strategies that minimize risk, leaning towards observability, alerting, metrics, high test coverage, and frequent releases that incrementally build value. - Develop and implement scalable and performant solutions. - Partner, as a peer, with Engineering Managers, Product Managers, and stakeholders throughout Aledade to develop and execute technical roadmaps using Agile processes. - Mentor and coach more junior engineers including thorough pull request reviews for other developers and be receptive to critical feedback on your own work. Qualifications - BS/BTech (or higher) in Computer Science, Engineering or a related field. - 4+ years experience as an engineer building full-stack web applications as part of a cross-functional team. - 3+ years of experience working with SQL or other database querying language on large multi-table data sets. - 2+ years of experience acting as a trusted technical decision-maker in a team setting, solving for short-term and long-term business value. - 2+ years of experience coaching other engineers. Requirements - Improve AI/ML infrastructure for model development, training, and deployment, with a focus on large language models and other generative AI architectures. - Design multi-year vision, shaping the direction of crucial generative AI areas - text generation, image synthesis, multimodal models, and personalized content creation. - Architect systems to enhance the capabilities and relevance of AI models, making complex data sets more accessible and actionable. - Design and implement prompt engineering strategies to effectively guide generative AI models. - Work closely with Product Management, Practices, Sales, Customer Success, and other stakeholders to identify and prioritize applied AI use cases within the organization. - Analyze product usage patterns and trends to make data-driven decisions and forecasts for generative AI applications. - Maintain the security of protected patient health information and ensure compliance with relevant regulations in the context of AI. - Contribute to the development of APIs and interfaces for integrating generative AI capabilities into existing healthcare systems and applications. Company Description We may use automated tools, including artificial intelligence (AI), to help organize and evaluate application materials. These tools support our recruiters and hiring managers by helping manage large applicant pools. Human judgment plays an essential role in our hiring process, including in the oversight and use of any automated tools. If you would like more information about our screening and hiring process, please contact us.

Title: Senior Technical Product Manager (Salesforce), Remote Location: Senior Technical Product Manager (Salesforce), Remote Type: Full Time Workplace: remote Category: Product Management Job Description: As a Senior Technical Product Manager, you will be a key member of the team responsible for the strategic oversight, development, and management of Aledade’s Salesforce platform. You will focus specifically on solutions that empower our Growth (Marketing and Sales) team in their work to engage and enroll new members to the Aledade practice community. This role involves crafting and executing the long-term vision for Aledade’s implementation of Salesforce, collecting feedback and gathering requirements from strategic business owners, and serving as the interface with tech and analytics partners to deliver high-quality solutions with the ability to scale. The Senior Technical Product Manager is responsible for ensuring that the platform aligns with Aledade’s business objectives, while using extensive Salesforce knowledge and best practices to enhance our internal user experience and drive business value. Primary Duties: - Partner with business owners to cultivate a shared vision for Aledade’s CRM ecosystem, develop alignment on constraints, priorities and ideal end state, and be able to articulate and advocate for this perspective. - Ongoing optimization of user workflows and capabilities, including monitoring of key metrics & incorporation of user feedback - Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful solution design, use data to test hypotheses, and support teams throughout execution. - Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes. - Develop short- and long-term roadmaps that deliver maximum value with minimum risk and assume ongoing iteration. Minimum Qualifications: - 8+ years of product management experience in technology, technology-enabled services industry, or a SaaS product. - Proven track record working as a product manager in Salesforce, including experience with Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and other Salesforce solutions. Preferred Knowledge, Skills and/or Abilities: - Deep understanding of Salesforce platform features, capabilities, and limitations. - Proven experience leading end-to-end solutions for Sales and Revenue Operations teams, with a track record of building deep strategic partnerships with core business stakeholders to drive improvements. - Proficient in leveraging Salesforce Analytics and reporting tools (e.g., Salesforce Reports, Dashboards, and Tableau) to make data-informed decisions and track key performance indicators (KPIs). - Demonstrated innovation in designing Salesforce product enhancements or features that significantly improve user experience and business outcomes. - Experience working closely with software engineers, designers, and other technical teams to ensure efficient product development, implementation, and timely delivery of features. - Experience with and understanding of the software development lifecycle and software development methodologies. Preferably experience with Agile / Scrum teams. - Excellent organizational and communication skills with an emphasis on problem-solving and building subject matter expertise. - Skilled at translating ambiguous business requirements into high-quality technical specifications, user stories, and architectural diagrams. - Passion for understanding customer needs and delivering a user-centric experience. Physical Requirements: Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required. Who We Are: Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members: Flexible work schedules and the ability to work remotely are available for many roles Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners Robust time-off plan (21 days of PTO in your first year) Two paid volunteer days and 11 paid holidays 12 weeks paid parental leave for all new parents Six weeks paid sabbatical after six years of service Educational Assistant Program and Clinical Employee Reimbursement Program 401(k) with up to 4% match Stock options And much more! At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation. We may use automated tools, including artificial intelligence (AI), to help organize and evaluate application materials. These tools support our recruiters and hiring managers by helping manage large applicant pools. Human judgment plays an essential role in our hiring process, including in the oversight and use of any automated tools. If you would like more information about our screening and hiring process, please contact us.

Title: Practice Transformation Specialist , Southern Oregon Location: Practice Transformation Specialist, Southern Oregon Type: Full Time Workplace: remote Category: Market Performance Job Description: Join Aledade as a Practice Transformation Specialist (PTS) and personally make an impact on patient care. Practice Transformation Specialists are HQ’s most direct interface with providers and can glean valuable insight into our partner practice’s happiness and needs. A successful PTS is passionate about population health, and highly mission oriented around providing better care to patients while reducing costs. At Aledade, a PTS can impact the health of their community by transforming one practice at a time. Please note: candidates must be based in Oregon to be considered. Primary Duties: Direct Practice Support: - Implement products and execute ACO initiatives with direction from Market Leadership. - Accountable for implementing and supporting wellness visits, transitions of care, active management and ensuring practices meet goals set forth in mutually developed Practice Transformation Plans. ACO Training & Development: - Work to assist in training office staff and physicians & providers (in coordination with Aledade's Value Based Care Curriculum") on processes and technologies. - Provide continual assessment of practice’s and staff’s training needs. - Develop and nurture lasting relationships and engagement with physicians, providers, and healthcare system executives to support and enhance financial and quality performance across performance metrics. Customer Success: - Listening to practices concerns, relaying important information to Manager/Leads to understand opportunities for improvement. Minimum Qualifications: - Must be resident of Oregon - Graduate of an accredited college or university. 4-6 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted, particularly with significant administrative experience in a clinic setting. - 3 years of experience with Electronic Health Records (EHR) for clinical/practice management processes Preferred KSA's: - Excellent oral and written communication skills (i.e., public presentation skills), organizational and project management skills, and team-building skills - Familiarity with process mapping and work-flow analysis tools - Excellent computer skills and willingness to learn additional software applications Physical Requirements: - Sitting for prolonged periods of time - Extensive use of computers and keyboard - Occasional walking and lifting may be required - Ability to travel to practices within southern Oregon approximately 25% across the year Salary Range: $60,000-$80,000 base + bonuses + equity Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. Who We Are: Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members: - Flexible work schedules and the ability to work remotely are available for many roles - Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners - Robust time-off plan (21 days of PTO in your first year) - Two paid volunteer days and 11 paid holidays - 12 weeks paid parental leave for all new parents - Six weeks paid sabbatical after six years of service - Educational Assistant Program and Clinical Employee Reimbursement Program - 401(k) with up to 4% match - Stock options - And much more! At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation. Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants

Location: Staff AI Researcher Workplace: remote Category: Engineering Job Description: Job Duties/Description: The Staff AI Researcher is responsible for developing advanced artificial intelligence solutions that improve health outcomes for millions of patients by empowering primary care physicians with technology that keeps patients healthy and prevents unnecessary hospitalizations. The Staff AI Researcher collaborates with engineering and analytics teams to bring AI technologies into existing products and workflows. Additionally, the role involves training, fine-tuning, and using AI models harnessing knowledge from extensive data sets of medical records, diagnoses, claims, and prescriptions collected from millions of patients across the country. Primary duties include building working prototypes using off-the-shelf and novel AI techniques to deliver higher levels of optimization for the company; working with large, complex data sets and solving difficult, non-routine analytical problems to harvest data; redesigning existing pipelines and systems to meet growing data and query needs; implementing techniques for fine-tuning and adapting pre-trained generative models to specific healthcare domains or tasks; developing evaluation metrics and benchmarks to assess the quality and performance of AI/ML models; designing and implementing feature engineering pipelines, including data processing, feature extraction, and transformation to optimize model performance; setting and upholding standards for engineering processes, including style and code checking, test harnesses, and release packaging; and delivering working proof-of-concept solutions that balance speed, scalability, and time-to-market considerations. This is a remote work position. Multiple positions are available. Minimum Requirements Must have a Master’s degree or foreign degree equivalent in Computer Science or a related quantitative field and six (6) years of machine learning and statistical analysis experience. The position also requires demonstrated knowledge and experience with the following: three (3) years of deep learning and large language model experience; three (3) years of Python experience; three (3) years of proficiency in selecting the right tools given a data optimization problem; addressing challenges from incomplete, unrepresentative, and mislabeled data; and large-scale distributed systems at scale and statistical software (e.g., Spark). This is a remote work position. Who We Are: Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members: - Flexible work schedules and the ability to work remotely are available for many roles - Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners - Robust time-off plan (21 days of PTO in your first year) - Two paid volunteer days and 11 paid holidays - 12 weeks paid parental leave for all new parents - Six weeks paid sabbatical after six years of service - Educational Assistant Program and Clinical Employee Reimbursement Program - 401(k) with up to 4% match - Stock options - And much more! At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation. Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants

Role Description Join Aledade as a Practice Transformation Specialist (PTS) and make a meaningful impact on patient care. As the primary point of contact between HQ and our partner practices, you’ll develop valuable insights into providers’ needs and satisfaction. Successful PTSs are passionate about population health and committed to delivering better, more cost-effective care. At Aledade, you’ll have the opportunity to strengthen your community’s health by transforming practices one at a time. Please note: candidates must be based in Florida to be considered. Primary Duties: - Direct Practice Support: - Implement products and execute ACO initiatives with direction from Market Leadership. - Accountable for implementing and supporting wellness visits, transitions of care, active management and ensuring practices meet goals set forth in mutually developed Practice Transformation Plans. - ACO Training & Development: - Assist in training office staff and physicians & providers (in coordination with Aledade's Value Based Care Curriculum) on processes and technologies. - Provide continual assessment of practice’s and staff’s training needs. - Develop and nurture lasting relationships and engagement with physicians, providers, and healthcare system executives to support and enhance financial and quality performance across performance metrics. - Customer Success: - Listen to practices concerns, relaying important information to Manager/Leads to understand opportunities for improvement. Qualifications - Must be resident of Florida - Graduate of an accredited college or university. 4-6 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted, particularly with significant administrative experience in a clinic setting. - 3 years of experience with Electronic Health Records (EHR) for clinical/practice management processes Requirements - Excellent oral and written communication skills (i.e., public presentation skills), organizational and project management skills, and team-building skills - Familiarity with process mapping and work-flow analysis tools - Excellent computer skills and willingness to learn additional software applications - Sitting for prolonged periods of time - Extensive use of computers and keyboard - Occasional walking and lifting may be required - Ability to travel to practices up to 40% across the year within the market (est. 1-2x a week visiting practices onsite) Benefits - Flexible work schedules and the ability to work remotely are available for many roles - Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners - Robust time-off plan (21 days of PTO in your first year) - Two paid volunteer days and 11 paid holidays - 12 weeks paid parental leave for all new parents - Six weeks paid sabbatical after six years of service - Educational Assistant Program and Clinical Employee Reimbursement Program - 401(k) with up to 4% match - Stock options - And much more!

As a Senior IT Operations Engineer II, you are a high-level individual contributor responsible for the sophisticated automation, health, and scalability of our production Google Workspace & GCP environment. This role transcends standard console administration, focusing on Infrastructure as Code (IaC) via Terraform, advanced API-driven automation (GAM, Apps Script, Python), and the strategic elimination of operational "toil" across the Google Cloud fabric. You sit at the intersection of SaaS ecosystem management and Cloud Infrastructure engineering, ensuring that both the collaboration suite and the underlying GCP platform remain reliable, secure, and performing at peak efficiency. You are a key driver in defining automated governance and implementing Standard Operating Procedures (SOPs) for Identity and Access Management (IAM) and cloud resource lifecycle. As a technical leader, you serve as a mentor to the IT and Operations teams, championing a culture of continuous improvement and proactive audit-readiness across our Google tenant (including ITGC, SOX, SOC II Type II, and NIST compliance). Primary Duties - Hybrid Infrastructure & Identity Development: Lead high-availability GWS and GCP landing zones and organizational hierarchies; spearhead critical initiatives including the seamless integration and orchestration of Okta-to-GWS identity provisioning, the implementation of BeyondCorp/Zero Trust access models, and the modernization of cloud-native collaboration environments. - Automation & IaC Modernization: Drive efficiency by replacing manual intervention with advanced API-driven scripting (Python, Google Apps Script, GAM) and Infrastructure as Code (Terraform) to build self-healing environments and automated GWS user lifecycle management. - Observability & Incident Governance: Lead system health via advanced observability (Google Cloud Monitoring, Log Analytics, BigQuery); serve as the technical lead for RCAs and instrumenting GWS/GCP systems for SLA/SLO performance tracking. - Security, Compliance & Audit: Govern automated security monitoring via the GWS Security Center and GCP Security Command Center; ensure audit-readiness for SOX, SOC II, and NIST standards through rigorous enforcement of VPC Service Controls, Cloud DLP, and Google Vault retention policies. - Resilience & Technical Standardization: Develop and validate Disaster Recovery (DR) and business continuity strategies across multi-region GCP deployments; provide technical mentorship and share expertise through peer training sessions on Google Cloud best practices and workspace optimization. Minimum Qualifications - Education: Bachelor’s degree in Information Technology, Computer Science, or a related field. - Experience: 6+ years of experience in IT operations or similar roles, with demonstrated expertise in system administration and cloud management. - Analytical Skills: Strong problem-solving skills with a focus on root-cause resolution and user satisfaction. Preferred KSA’s - Expertise in managing GWS and Google cloud infrastructure and services, including identity management OKTA, OMADA and security protocols. - Advanced proficiency in scripting (Python, Google Apps Script, GAM) and modern automation frameworks. - Experience with IT compliance frameworks (SOX, SOC II, NIST). - Proven ability to lead complex projects and proactively identify infrastructure gaps. Physical Requirements - Sitting for prolonged periods of time; extensive use of computers and keyboards. - Occasional walking and lifting may be required. - On-Call Requirements: Participation in a scheduled on-call rotation is required to ensure system stability and incident response outside of standard business hours. (Note: This is not a 24x7 standby role, but follows a structured rotation). Who We Are: Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission. At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation. Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants

The Medical Records Retrieval Associate is responsible for receiving, organizing, tracking, and securely uploading medical records into designated systems to support Clinical Documentation Integrity (CDI). This role focuses on accurate file management, timely uploads, and compliance with HIPAA and internal security protocols. Primary Duties Record intake and upload processing - Retrieval of electronic medical records from partner practices or internal teams - Organize and validate records for completeness prior to upload - Upload medical records into designated CDI audit platforms Tracking, indexing, and quality checks - Accurately label and index files to ensure correct patient attribution - Track upload volumes and maintain documentation of records processed - Monitor upload queues to ensure turnaround time targets are met Issue resolution and team collaboration - Identify missing or incomplete documentation and escalate appropriately Administrative documentation and compliance - Maintain strict adherence to HIPAA and data security policies - Collaborate with CDI and other teams to resolve file access issues Minimum Qualifications - HS Diploma - 2+ years of experience with Medical Record or Chart retrieval processes - Software Proficiency: Strong familiarity with Electronic Health Record (EHR) systems Preferred knowledge, skills, and/or abilities - Excellent communication and presentation skills, both written and verbal - Experience supporting the medical records department. - Familiarity with CDI workflows - Experience with file indexing and document management systems - Basic knowledge of ICD-10-CM terminology Who We Are: Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members: Flexible work schedules and the ability to work remotely are available for many roles Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners Robust time-off plan (21 days of PTO in your first year) Two paid volunteer days and 11 paid holidays 12 weeks paid parental leave for all new parents Six weeks paid sabbatical after six years of service Educational Assistant Program and Clinical Employee Reimbursement Program 401(k) with up to 4% match Stock options And much more! At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation. Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants

We are seeking a highly skilled Salesforce technical developer to lead the design, development, and implementation of scalable and high-performance Salesforce solutions. This role is responsible for providing architectural guidance across all Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, and custom applications built on the Salesforce Platform. The ideal candidate will possess extensive expertise in Salesforce architecture, integration patterns, data modeling, and system design, enabling effective alignment of Salesforce capabilities with business objectives. Collaboration with business stakeholders, cross-functional teams, and third-party partners is essential to ensure the optimization of the Salesforce platform for performance, security, and scalability. This role demands significant technical acumen and the ability to mentor and guide development teams towards excellence. Primary Duties - This role will work directly with the project team and business. Responsible for tracking the enterprise portfolio and driving project teams in shaping consistent architecture across the Salesforce platform. - Manage the design, development, and implementation of scalable Salesforce solutions across various clouds (Sales Cloud, Service Cloud, Experience Cloud) and custom applications. The role also requires definition, documentation, roadmap for current and future states, and resolves technical issues in areas of ownership. - Mentor development teams and provide technical support and quality assurance throughout all project stages, addressing technical challenges as they arise. Define and document architectural designs, build plans, release strategies, and technical specifications to ensure adherence to standards and governance processes - Manage integrations with upstream downstream systems and with third- party services and ensure compliance with data governance policies during implementation phases. Minimum Qualifications - 6+ years of Salesforce Developer/Architect experience - Salesforce Admin, Sr. Admin, Developer, Platform, Application Architect certifications (Preferred) Preferred KSA’s - Defines systems architecture and specifications to align with company needs and future growth - Manages planning, evaluation, and selection of tech solutions, tools, and integration methods. - Solving technical problems when they arise - Guides project teams to design architectures aligned with platforms, roadmaps, and standards. - Monitors systems to ensure they meet both user needs and business goals - Manages, develops and implements plans to facilitate and coordinate delivery of technical services and support - Communicates requirements, supports implementation, and resolves technical issues. - Leads change control processes, documentation efforts, and compliance enforcement. - Experience with database design concepts, middleware concepts, and user interface development - Experience with 3rd Party integrations and popular AppExchange offerings - Experience with database design concepts, middleware concepts, and user interface development - Experience with custom development concepts such as flows, apex, triggers and web services in order to guide the Developers on your project team to implement your designs - Experience in Apex, VisualForce, Lightning Components, Force.com IDE, SFDC APIs, SOSL, SOQL, SOAP or REST based web services, SQL, XML, JSON, CSS and JavaScript - Experience utilizing development frameworks and libraries, such as the Lightning Component Framework, Salesforce Lightning Design System, and jquery, or equivalent. - Proficient in Salesforce tools, DevOps practices, and modern development frameworks. Physical Requirements - Prolonged periods sitting at a desk and working on a computer Who We Are: Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members: Flexible work schedules and the ability to work remotely are available for many roles Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners Robust time-off plan (21 days of PTO in your first year) Two paid volunteer days and 11 paid holidays 12 weeks paid parental leave for all new parents Six weeks paid sabbatical after six years of service Educational Assistant Program and Clinical Employee Reimbursement Program 401(k) with up to 4% match Stock options And much more! At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation. Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants

The State Policy Specialist will own all programmatic operations in a portfolio of Aledade markets (5 markets/Specialist) including being responsible with a great degree of autonomy for the implementation and adoption of programmatic activities, sustaining practice interest in advocacy activities, and ultimately influencing legislative environments to be more conducive to primary care sustainability. This will be accomplished by managing market policy operations, sharing knowledge with member practices and Aledade teams, and engaging with external stakeholders across the spectrum of seniority and influence, including state and federal legislators and state associations. This role requires a deep situational awareness of the policy space as well as the ability to discern customer needs and collaborate across teams and audiences. It emphasizes a proactive approach to policy-related developments and solidification as the subject matter expert of policy in their assigned portfolio of states. This expertise is expected to be leveraged along with developed relationships to drive primary care sustainability efforts within the market portfolio. This role requires approximately 10-20% travel to support markets in the southeast region (including Raleigh, Montgomery, Little Rock, among others). We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home across US time zones. Primary Duties - Be the expert on policy knowledge at the market-level, particularly for issues pertaining to primary care sustainability, serving as an internal resource for market teams and beyond. Fully understand unique landscapes, payer relations, physician engagement (including leading regular virtual and potentially in-person events), stakeholder dynamics, and more. Collaborate on inter-team projects including work with Partnerships, Growth, Clinical, Communications, etc. - Coordinate with external stakeholders (eg. state-level associations, government agencies, payers) to align shared priorities and collaboratively shape the primary care landscape and associated advocacy strategies for legislative change in each state. - Create and execute a suite of state-specific products on a regular basis including presentations, advocacy campaigns, co-developing webinars and associated written pieces, shaping legislative workgroups and development, etc. Expected to lead certain areas of expertise to inform the Policy Institute’s stance and related outcomes. - Assist with broader team efforts that have both federal and state implications (eg. RHTP, annual PFS, fielding Flex requests). Minimum Qualifications - 5+ years of relevant work experience is required; a Master's in a relevant field can serve as a substitute for some work experience. - Bachelor’s degree in public policy, public health, business, or other relevant field is required. - Some general knowledge of the legislative process at federal and state levels with keen interest and curiosity about primary care and/or value-based care. - Ability to travel to each of assigned five markets 1-2 times annually, as well as 3-5 team-related events and conferences. Preferred knowledge, skills, and/or abilities - Experience in VBC and/or primary care advocacy - Experience working within grassroots organizations and/or campaigns - Strong communication, verbal and written - Strong team player attitude - Detail-oriented Physical RequirementsSitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required. $70,000 - $85,000 a year Salary Range: $70,000-$85,000 base + bonusesCompensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. Who We Are: Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members: Flexible work schedules and the ability to work remotely are available for many roles Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners Robust time-off plan (21 days of PTO in your first year) Two paid volunteer days and 11 paid holidays 12 weeks paid parental leave for all new parents Six weeks paid sabbatical after six years of service Educational Assistant Program and Clinical Employee Reimbursement Program 401(k) with up to 4% match Stock options And much more! At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation. Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants