AirReps

Role Description Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Regional Rep Director position working remotely, but local to the Central US region. The Regional Rep Director’s primary objectives are to help achieve annual sales goals and expand the company’s market share within their region. Additionally, they will determine sales and technical training needs for the Rep Sales Engineers and execute the plan to deliver those needs so they are prepared to represent all the company’s product categories. Responsibilities - Meet or exceed the budget for sales as defined by the Regional Sales Manager within a predefined geographic territory with pre-assigned customer partners. - Develop, track, and maintain direct and non-direct local relationships with key accounts, mechanical contractors, trade bodies, local authorities, and government organizations to build long-term sales opportunities. - Monitor Rep targets on a weekly basis and communicate weekly results to the regional sales leadership. - As required, develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis. - Be the channel expert on the features, benefits, product performance, and design guidelines for Daikin's products sold in the United States – primarily VRV. - Become the VRV technical expert and resource for our Rep salesforce. - Conduct monthly sales meetings with Rep sales team to monitor VRV + FiT sales progress. - Conduct monthly business reviews with Rep leadership team. - Update customers on new products and changes, PMN's & Training events as they occur. - Provide regular sales application, install, commissioning, business development training and support (primarily VRV). - Work closely with local authorities, Associations (e.g., ASHRAE), end users, and architects to build long-term sales opportunities. - Monitor project and customer development targets on a weekly basis and communicate the weekly results to the Company’s sales leadership. - Manage Daikin resources to resolve all customer concerns, including but not limited to technical and application-based support requirements. - Conduct demonstrations of products and new features to prospective clients. - Coordinate with National Accounts Director, Regional Sales Manager, and other sales team members to assist in expanding the VRV product opportunities within the sales territory. - Provide market and competitive intelligence to Daikin leadership. - Perform other related job duties as assigned by regional sales leadership. - Raise any legal concern, commentary, or threat of legal action to supervisor or other appropriate stakeholder. - Adhere to Daikin's Code of Business Conduct, core values, corporate policies, procedures, and standards. - Perform additional projects/duties to support ongoing business needs. Qualifications - Highly technical VRF capabilities. - Demonstrated experience with product selection software (primarily for VRV designs). - Ability to effectively communicate ideas, concepts, business plans, and strategies. - Demonstrated ability to execute the consultative selling approach in unison with our Rep salespeople. - Demonstrates quality interpersonal relationships and demonstrates flexibility and an open mind in social styles. - Embrace the "customer and team first" concept; use a collaborative style in problem solving. - Demonstrate critical thinking and problem-solving skills. - Ability to manage time, tasks, and activities within a CRM environment (we use Microsoft 365 CRM). - Frame professional activities through an organized and detailed time management system. - Demonstrate discernment and sound judgment. - Ability to comprehend detailed knowledge of company products and services, customers, decision makers, sales processes & market trends. - Ability to effectively negotiate agreements with customers and other related parties. - Comfortable working with C-level executives and/or principals. - Demonstrated proficiency in Microsoft Office products (Excel, PowerPoint, Word). - Ability to apply good judgment, strong work ethics, and integrity on the job. Requirements - Minimum 8+ years of demonstrated VRF sales management experience in a technical sales environment and a specification-oriented sales environment. - Previous responsibility for managing a revenue budget of $5M to $10M, preferred. Education/Certification - Bachelor’s degree (Mechanical Engineering degree is a plus) or equivalent, preferred. Physical Requirements / Work Environment - Must be able to perform essential responsibilities with or without reasonable accommodations. Reports To Manager, Rep Sales Equal Employment Opportunity Qualified Applicants must be legally authorized for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Role Description Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Project Manager position working remotely. The Project Manager is responsible for managing resources, schedules, and financials and adhere to project management guidelines and principles throughout the initiatives. This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery. Contribute to process improvement initiatives as it relates to improving project delivery. The Project Manager has the authority to run the project on a day-to-day basis. Verify that the project produces the required deliverables of business objectives, within the specified time and cost constraints as well as achieve the potential benefits defined in the business case. Position Responsibilities - Provide on-site leadership for the project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones. - Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously. - Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives. - Report on project success criteria results, metrics, test and deployment management activities and disseminate them to involved parties throughout the project. - Participate in establishing practices, templates, work instructions, policies, tools and partnerships to expand and mature these capabilities for the organization. - Prepare estimates and detailed project plan for all phases of the project. - Procure adequate resources to achieve project objectives in planned timeframes. - Manage the day-to-day project activities, and resources and chairs the project management team meetings. - Participate and/or drive feasibility studies, vendor selections, relationships, and proposals for evaluation by appropriate key stakeholders, communications, resources, budget, changes, risks, issues, conflicts dependencies and critical path deliverables. - Support formal/informal schedules to manage the engagement contract. - Define the Statement of Work and Specifications for the requested goods and services. - Delegate tasks and responsibilities to appropriate personnel. - Determine the frequency and content of status reports from the project and program team, analyze results and troubleshoot problem areas. - Identify and develop trusted adviser relationships with project and program stakeholders and sponsors. - Ensure that projects and programs are proceeding according to scope, budget and quality standards. Nature and Scope - Applies advanced knowledge of job area typically obtained through advanced education and work experience. - Manages projects and processes while working independently and with limited supervision. - Coaches and reviews the work of lower-level professionals. - Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions. Knowledge and Skills - Proficient knowledge of Project Management principles, methods, tools & software. - Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence. - Understand interdependencies between technology, operations and business needs. - Excellent organizational and time management skills with ability to prioritize and meet deadlines. - Proficient knowledge with MS Office: Word, Excel, PowerPoint, and Mapics. - Experience using various project management tools and systems. - Strong interpersonal skills and ability to work with teams and build relationships. - Effective verbal and written communication skills. - Business acumen. - Continuing Education. - Developing Budgets. - Ability to coach and train. - Process Improvement. - Ability to plan. - Attention to Detail. - Good analytic skills. Experience - 3-5 years in Project Management. Education - Bachelor's degree Required, PMP certification preferred. Physical Requirements - Must be able to perform essential responsibilities with or without reasonable accommodations. Equal Employment Opportunity Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Role Description Daikin Comfort Technologies Distribution, Inc. est à la recherche d’un professionnel qualifié pour le poste de Directeur régional des ventes pour son groupe d’opérations de la succursale de San Antonio, TX, travaillant à distance mais localisé près de nos succursales de la Rive-Sud de Montréal. Le gestionnaire de territoire des ventes est responsable de planifier, organiser, maintenir, développer et faire croître une base de distributeur cibles et principaux, axée sur le volume et la rentabilité, tout en veillant à ce que chaque membre de ce réseau connaisse bien les caractéristiques et les avantages des produits et services COD. Responsibilities - Planifier, organiser, maintenir, développer et faire croître une base d’environ 50 distributeur cibles et principaux, axée sur le volume et la rentabilité. - Identifier et recruter des distributeurs dans le territoire assigné. - Développer les ventes par une communication active avec les clients existants et potentiels concernant les nouveaux produits, services, fournitures, prix, programmes et remises. - Maintenir et améliorer le chiffre d’affaires et la marge brute. - Assurer un suivi précis des appels dans le système CRM. - Collaborer avec les directeurs de succursale et leurs équipes afin d’augmenter les ventes dans les succursales du territoire assigné. - Élaborer, au besoin, des plans d’action correctifs afin d’atteindre ou dépasser les objectifs hebdomadaires de développement de la clientèle et de ventes. - Être un expert du canal de distribution en ce qui concerne les caractéristiques, les avantages, la performance des produits et les directives de conception. - Veiller à ce que les comptes clients disposent de toute l’information nécessaire pour maintenir et dépasser les attentes en matière de service à la clientèle (politiques, promotions, lancements de produits, facturation, retours, modifications de produits, etc.). - Contacter périodiquement les clients afin d’évaluer leur satisfaction envers l’organisation, les produits et les services. - Surveiller les activités et tendances concurrentielles dans le territoire. - Approfondir ses connaissances des produits et caractéristiques de l’entreprise. - Comprendre et respecter les instructions de travail, les procédures opérationnelles et les politiques de l’entreprise. - Effectuer d’autres tâches/projets au besoin pour soutenir les activités de l’entreprise. Qualifications - Solides compétences en vente avec capacité à élaborer et exécuter un plan de vente efficace. - Excellentes aptitudes en communication et en présentation, à l’oral et à l’écrit. - Bonne maîtrise des outils informatiques, incluant Microsoft Office et les systèmes internes (CRM, SalesForce, rapports de dépenses, etc.). - Excellentes compétences en développement de relations et en service à la clientèle, avec capacité de générer de nouvelles affaires par la négociation et l’exécution d’un plan de vente. - Fortes aptitudes organisationnelles, de gestion du temps et du multitâche. - Grande capacité de concentration et souci du détail. - Capacité à lire et interpréter des documents et plans de construction. - Connaissance des produits CVAC, des services, de la clientèle et des tendances du marché. - Bon jugement et capacité de discernement. - Autonomie et capacité à travailler avec peu de supervision. - Capacité à faire preuve d’éthique professionnelle, d’intégrité et de bon jugement. Experience - Minimum de 5 ans d’expérience en vente, idéalement dans le secteur CVAC. Education / Certification - Diplôme d’études secondaires ou équivalent (DES). - Diplôme collégial ou universitaire, un atout. Physical Requirements / Work Environment - Capacité à accomplir les fonctions essentielles du poste avec ou sans accommodements raisonnables. - Déplacements requis jusqu’à 60% dans la région assignée. Compensation - Salaire de base : 71 940 $ à 89 920 $ CAD, plus commissions. Equal Employment Opportunity Les candidats qualifiés doivent être légalement autorisés à travailler au Canada. Aucun parrainage d’employeur n’est requis actuellement ni à l’avenir. L’entreprise offre l’égalité des chances en matière d’emploi à tous les employés et candidats, sans égard à la race, la couleur, la religion, l’origine nationale, la citoyenneté, le statut militaire, l’ascendance, le handicap, l’état de santé, l’âge, l’orientation sexuelle, l’identité de genre, ou toute autre caractéristique protégée par la loi.

Role Description Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our remote Inventory HUB Planner position for our branch operations group, located in Ocala, FL. The Inventory Hub Planner manages the daily activity of Inventory Planning for all branch and HUB locations. This includes: - Ensuring accurate allocations of products - Forecasting for product needed - Reconciling daily production orders - Contacting customers - Reporting - Routing of truck services - Active communications Qualifications - 1 – 2 years materials management, supply chain, or inventory planning experience in a distribution or warehouse environment - Bachelor’s Degree in supply chain management, logistics, or business or equivalent experience required Requirements - Strong quantitative and problem-solving skills - Inquisitive nature and a passion for data integrity - Identify and analyze relationships contained within very large quantities of data - Strong skills with Microsoft Office programs - Access or relational database knowledge - Supply Chain Management experience - Business analysis experience - Strong analytical skills - Strong communication and organizational skills - Ability to define, analyze, research, resolve, and communicate problems - Critical thinking skills - Ability to handle multiple tasks, and to prioritize tasks, in a fast-paced environment Benefits - Benefits are effective on day one for all full-time direct hires - Training programs are available to help guide team members and develop new skills - Growth Opportunities - there is immense opportunities to grow your career - You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.

Role Description Daikin Comfort Technologies Mfg LP. is seeking a professional, skilled individual for our E-Premium Product Specialist position for our South Division Branch Operations group located remotely, but local to Orlando, FL. The Divisional E-Premium Specialist will lead the sales initiative of Residential Unitary Inverter Products and serve as the individual to manage and coordinate engagement and accomplishment of the division sales objectives with Company Owned Distribution (COD) & Distributor Channel Partners. The Divisional E-Premium Product Specialist will be the Division resource for supporting the product line and growing sales. Position Responsibilities - Responsible for coordinating engagement and accomplishment of division sales objectives with COD & Distributor Channel Partners which includes all residential brands utilizing inverter technology. - Achieve Division Sales Targets for Side-Discharge Products of all residential brands. - Act as Division Product Champion to assist in developing COD & IND product sales opportunities of his/her focus area as assigned. - Help to support product teams as they develop and work closely with the product applications resource (e.g., VRV and AER group). - Oversee and be responsible for meeting division objectives for the specific programs (e.g., VRV Pro) that are part of the specialist’s focus area. - Provide resources and promotional support to fully engage TSMs to sell the focused product (both COD & IND). - Serve as additional sales & training resource to COD, IND channels. No support of REP channel for this role. - Responsible for driving key organization objectives across all brand strategies such as but not limited to Side-Discharge (FIT, Amana-S) sales, Daikin Cloud Services, R32 product launch, and Cold Climate Heat Pump initiatives. - Act as Daikin Comfort Pro Loyalty Champion and subject matter expert to cast the Daikin Vision, ensuring our distribution channels are partnering and recruitment of premium contractors that embody Daikin philosophies. - Manage reporting and dissemination of core data pertaining to the e-Premium objectives from Executive Leadership. - In-depth knowledge of VRV and VRV Life Products and promote the growth of this technology through both Company Owned and Independent Owned channels. Qualifications - Ability to manage multiple projects simultaneously. - Excellent verbal and communication skills including public speaking, presentations, and negotiation skills. - Ability to develop effective communication pieces (price pages, sales support documentation, submittals, written memos etc.). - High level proficiency with Microsoft Office 365 programs, Excel, Word, Power Point. - Able to generate and read reports as required. - Excellent organizational and time management skills. - Competitive industry knowledge. - Ability to apply strong work ethics and integrity on the job. - Ability to apply good judgement, strong work ethics and integrity on the job. Requirements - A minimum of 10 years related experience. - Prior HVAC industry experience. - Bachelor’s degree preferred, will accept industry experience in lieu of degree. Reports To Business Development Director Benefits - Benefits are effective on day one for all full-time direct hires. - Training programs are available to help guide team members and develop new skills. - Growth Opportunities - there are immense opportunities to grow your career. - You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.

Role Description The Lead MuleSoft Engineer provides technical leadership and integration expertise for MuleSoft‑based solutions across the organization. This role is responsible for designing, building, and governing scalable, secure, and reusable APIs and integrations that align with the enterprise integration architecture and overall business strategy. The individual collaborates with cross‑functional teams, architects, and partners to deliver reliable end‑to‑end system connectivity while mentoring engineers and promoting best practices across the integration landscape. - Contribute to the enterprise integration strategy by defining API‑led connectivity patterns that support business scalability, agility, and reuse. - Advocate for standard integration approaches aligned with enterprise architecture principles. - Architectural Oversight: Lead the design, development, and implementation of MuleSoft integrations and APIs across system, data, and process layers. Ensure integrations are resilient, secure, and performant, supporting mission‑critical business processes. - Team Lead: Lead and mentor MuleSoft engineers, supporting skill development, code quality, and adoption of best practices. Provide technical guidance, design reviews, and solution validation across projects. - Collaboration: Partner with business stakeholders, product owners, architects, and application teams to translate requirements into effective integration solutions. Coordinate with external partners and vendors to ensure alignment to internal integration standards. - Solution Design: Oversee the design of integrated solutions that may span multiple platforms and applications, ensuring inter-operability and scalability. - Stay Updated: Monitor Mulesoft's evolving capabilities and trends in the ecosystem. Ensure the organization maximizes the value from updates and new features. - Governance: Establish and enforce Mulesoft standards, guidelines, best practices, and approved patterns. - Performance Tuning: Ensure solutions are optimized for performance and user experience. - Risk Management: Identify potential technical risks and provide mitigation strategies. - Vendor Management: Collaborate with third-party vendors and partners to ensure cohesive integration and alignment with architectural standards. - Perform other tasks as assigned. Qualifications - Deep understanding of the Salesforce platform, including its capabilities, limitations, and integration patterns. - Strong analytical, problem-solving, and decision-making skills. - Excellent interpersonal and communication skills. - Knowledge of other enterprise IT systems, middleware, and database technologies. - Experience with Agile and DevOps methodologies. Requirements - Proven experience in a leadership role related to Mulesoft and additional Integration platform. - 10+ Years of experience in the Mulesoft/Salesforce ecosystem. - Deep understanding of Mulesoft architecture, design patterns and best practices with extensive experience designing solutions, leading architectural/integration discussions. - May hold advanced certifications such as Mulesoft platform Integration Architect. Education/Certification - Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or related field. - Mulesoft certifications are highly desired. Physical Requirements / Work Environment - Must be able to perform essential responsibilities with or without reasonable accommodations. - Occasional travel may be required for meetings, trainings, or conferences. - Potential for remote work. Reports To - Director of IT and Director, Business Systems or Director, Platform Owner Salesforce. Company Description The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Role Description Daikin Comfort Technologies Mfg is seeking a professional, skilled individual for our Engineer Applications (HVAC VRV/VRF) position located remotely, but local to the West Coast Division. This position forms part of the Applications team and is responsible for front line application engineering to help expand the use of Daikin products in the North American HVAC marketplace. Core functions include project level support to the Daikin Business Unit sales team and our network of manufacturer Reps/Distributors. In addition, to execute tactics to strengthen the spec-in ratio and conversion of all appropriate projects to Daikin products and technologies. Responsibilities - Provide project level application support to Daikin sales staff and our network of Daikin Manufacturer Reps & Distributors in the North American market - Utilize sales tools to support Distributors, Manufacturers Representatives, Contractors & Engineers regarding design & application of equipment in the commercial market - Specification Support: Instruction & guidelines to create better Daikin specs for Reps & Engineers - Competitor conversion and comparison skills to maximize Daikin’s opportunities for all projects - Codes & Standards Support: Provide high level support and understanding for applicable national and local codes and standards - Provide input & guidance to marketing team for the creation of Technical Tools / Selection Guides - Represent Daikin at networking events and seminars - Assist in project development by providing alternate equipment selections and options - Participate in additional projects to support ongoing business needs - Create technical documentation and presentations for use by Daikin staff and sales partners - Provide technical presentations in the field to our sales partners Qualifications - 8+ plus years of HVAC industry experience - VRV/VRF knowledge desired Requirements - Knowledge of HVAC products, load calculations, building controls, and installation practices - Excellent presentation and written/verbal communication skills - Ability to manage and respond to technical questions - Must have computer proficiency – Microsoft Office, especially Excel, Word, and PowerPoint - Ability to create and develop company-wide documents, tools, practices, and processes - Ability to interact effectively and provide information to customers, consultants, and internal personnel, including senior management, Daikin Corporate Personnel - Positive, flexible attitude with a can-do approach to solving problems - Problem-solving: Ability to anticipate and solve practical problems, to resolve issues - Communication, negotiation, persuasion: Regularly exchange supportive information, ideas, opinions, and thoughts with staff at all levels - Customer Focus: Regard problems and complaints as an opportunity to provide positive customer experiences - Planning and Organizing: Develop comprehensive project and work planning, controlling, and monitoring systems to meet set objectives and priorities - Evaluation and Problem Solving: Gather comprehensive information from a range of sources when presented with problems - Learning and Adapting: Initiate improvement initiatives and encourage others to try new ways of working Benefits - Benefits are effective on day one for all full-time direct hires - Training programs are available to help guide team members and develop new skills - Growth Opportunities - there are immense opportunities to grow your career - You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Education/Certification - Bachelor’s degree in Engineering Physical Requirements / Work Environment Must be able to perform essential responsibilities with or without reasonable accommodations. Must be willing to travel. Reports To Manager, Applications Engineering Equal Employment Opportunity Qualified Applicants must be legally authorized for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion, creed, national origin, citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law.

Daikin Comfort Technologies is seeking a professional, skilled individual for our Technical Service Mgr position for our branch operations group located remotely, but local to our Kansas City, MO region. The Technical Service Mgr supports internal and external customers who install, repair, and maintain heating and air-conditioning systems for an assigned geographical region. The Technical Service Mgr is responsible for conducting seasonal training classes to enrich new and existing customers as a technical subject matter expert. This candidate will routinely work with company-owned branch employees, Territory Sales Mgr, as well as external customers such as Dealers, Independent Dist and Mfg Rep to ensure positive customer satisfaction while meeting departmental goals and objectives. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Position Responsibilities may include: - Responsible for reliable, prompt, and empathetic technical support to our customers. Resolve technical issues, support sales growth and technical training needs of the region. - Provides technical expertise for product reliability investigations. - Gather “Voice of the Customer” to proactively monitor for early signs of quality issues, and support through job site visits to address customer needs and provide resolutions. - Completes field service reports via current software workflows with pertinent data to document field reported issues to ensure product integrity. - Evaluation of product installation and operation at customer sites when required while using Daikin installation, service, and engineering manuals for validation. - Service Bulletin support to internal and external customers and provides implementation of corrective action plans. - Provides oversight for warranty unit replacements, and labor allowance dollars. - Train & Audit Independent Distributor trainers and technical managers, when required. - Participate in additional projects/activities to support ongoing business needs as assigned by Divisional leadership. - Responsible for conducting Technical Training Sessions for dealers and contractors on proper Installation, start up, Commissioning, Service & Troubleshooting of Daikin products, with a focus on targeted dealers with failure rates to ensure product integrity. - Provide technical guidance to field technicians for installations, repairs, and system optimizations. Helps in understanding Daikin technology, mobile apps, technical manuals, schematics, piping and wiring diagrams. - Maintain detailed records and reports of customer interactions, issues resolved, and solutions provided. - Document recurring problems and suggest preventative measures. - Completion of Daikin STEP (Service Technician Excellence Program) program, Daikin D-STAR testing requirements and assigned professional development Knowledge & Skills: - Public speaking. - Excellent customer service, relationship management and interpersonal skills. - Proficiency in Microsoft Office365 including Teams, Outlook, Word, Excel, and PowerPoint - Excellent written and verbal communication skills. - Self-motivated with attention to detail. - Ability to de-escalate customer issues with calm demeanor and problem-solving. - Excellent organizational, time and project management skills. - Rational strong work ethic and integrity are required for this fast-paced environment. - Remote Troubleshooting: Diagnose and resolve issues with HVAC systems by communicating with on-site technicians or end-users through phone, email, or remote software tools. - Ability to prioritize and facilitate multiple projects to a high degree. Experience: - Minimum 5 years technical support experience required. - Minimum 1-year technical training experience preferred. Education/Certification: - High School Diploma or GED equivalent required - HVAC certification or two-year HVAC college degree preferred. People Management: No Physical Requirements / Work Environment: - Must be able to perform essential and additional responsibilities. - Ability to climb ladders and lift 50lbs. - Travel as required depending on territory. - Work within confines of typical job sites including attics, crawl spaces and roof tops in challenging climates  Reports To: - Manager, Divisional Tech Services Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Daikin Comfort Technologies is seeking a professional, skilled individual for our Technical Service Mgr position for our branch operations group located remotely, but local to our West Allis, WI region. The Technical Service Mgr supports internal and external customers who install, repair, and maintain heating and air-conditioning systems for an assigned geographical region. The Technical Service Mgr is responsible for conducting seasonal training classes to enrich new and existing customers as a technical subject matter expert. This candidate will routinely work with company-owned branch employees, Territory Sales Mgr, as well as external customers such as Dealers, Independent Dist and Mfg Rep to ensure positive customer satisfaction while meeting departmental goals and objectives. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Position Responsibilities may include: - Responsible for reliable, prompt, and empathetic technical support to our customers. Resolve technical issues, support sales growth and technical training needs of the region. - Provides technical expertise for product reliability investigations. - Gather “Voice of the Customer” to proactively monitor for early signs of quality issues, and support through job site visits to address customer needs and provide resolutions. - Completes field service reports via current software workflows with pertinent data to document field reported issues to ensure product integrity. - Evaluation of product installation and operation at customer sites when required while using Daikin installation, service, and engineering manuals for validation. - Service Bulletin support to internal and external customers and provides implementation of corrective action plans. - Provides oversight for warranty unit replacements, and labor allowance dollars. - Train & Audit Independent Distributor trainers and technical managers, when required. - Participate in additional projects/activities to support ongoing business needs as assigned by Divisional leadership. - Responsible for conducting Technical Training Sessions for dealers and contractors on proper Installation, start up, Commissioning, Service & Troubleshooting of Daikin products, with a focus on targeted dealers with failure rates to ensure product integrity. - Provide technical guidance to field technicians for installations, repairs, and system optimizations. Helps in understanding Daikin technology, mobile apps, technical manuals, schematics, piping and wiring diagrams. - Maintain detailed records and reports of customer interactions, issues resolved, and solutions provided. - Document recurring problems and suggest preventative measures. - Completion of Daikin STEP (Service Technician Excellence Program) program, Daikin D-STAR testing requirements and assigned professional development Knowledge & Skills: - Public speaking. - Excellent customer service, relationship management and interpersonal skills. - Proficiency in Microsoft Office365 including Teams, Outlook, Word, Excel, and PowerPoint - Excellent written and verbal communication skills. - Self-motivated with attention to detail. - Ability to de-escalate customer issues with calm demeanor and problem-solving. - Excellent organizational, time and project management skills. - Rational strong work ethic and integrity are required for this fast-paced environment. - Remote Troubleshooting: Diagnose and resolve issues with HVAC systems by communicating with on-site technicians or end-users through phone, email, or remote software tools. - Ability to prioritize and facilitate multiple projects to a high degree. Experience: - Minimum 5 years technical support experience required. - Minimum 1-year technical training experience preferred. Education/Certification: - High School Diploma or GED equivalent required - HVAC certification or two-year HVAC college degree preferred. People Management: No Physical Requirements / Work Environment: - Must be able to perform essential and additional responsibilities. - Ability to climb ladders and lift 50lbs. - Travel as required depending on territory. - Work within confines of typical job sites including attics, crawl spaces and roof tops in challenging climates  Reports To: - Manager, Divisional Tech Services Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Role Description Daikin Comfort Technologies Canada is seeking a professional, skilled individual for our Regional Sales Director opening for our branch operations group located remotely, but local to Canada. The Regional Sales Director’s responsibilities include: - Conducting face-to-face meetings with distributor principles and their management team along with their customers, new dealers, and sales team to promote company products and services. - Approving distributor pricing rebates levels and program requests. - Resolving market conflict between the different Goodman distribution channels that are in shared territories while growing overall market share. - Traveling and working trade shows, open houses, and other promotions as needed. - Growing the region exponentially through consultation and education of distributor’s principles, senior staff, marketing and sales staff. - Providing support to distribution to reach plan goals. This position will include overseeing the provinces of British Columbia, Alberta, Saskatchewan, and Manitoba. Responsibilities may include: - Conducting face-to-face meetings with customers, new dealers, and sales team to promote company products and services including building relationships internally and externally. - Traveling and working trade shows, open houses, and other promotions as needed. - Liaison between Distributor and Goodman, communicating with departments to ensure concerns and problems are solved immediately and exceeding customer expectations. - Conducting distributor visits as required. - Assisting in planning and forecasting. - Working with Distributor principals in establishing criteria and potential locations for expansion. - Conducting training and scheduling required courses for client groups. - Managing accounts within assigned territory. - Creating sales plans for target accounts, key projects and distributor planning including joint calls with customers, new dealers and sales team as required. - Providing reporting and keeping up-to-date on net price management, blanket renewals, project tracking, lead generation for assigned accounts. - Developing, implementing, tracking, and reporting on regional sales growth plan based on programs, target account opportunities, project tracking and distribution planning for assigned accounts. - Managing pricing including understanding the pricing dynamics in the assigned market. - Collecting competitive price sheets on a continual basis to ensure we are well priced in the marketplace. - Tracking distributor calls and issues in CRM. Qualifications - Proficient sales skills with broad knowledge of sales forecasting and sales call planning. - Familiarity with different sales cycles and styles that occur between the company and the distributor, the distributor and the dealer, and the dealer and the consumer. - Excellent written and verbal communication skills. - Outstanding consultative selling and interpersonal skills. - Product knowledge and HVAC industry knowledge a strong asset. - Computer proficiency particularly in MS Office including Word, Excel and PowerPoint & database applications, CRM, etc. - Effective organizational and time management skills including ability to prioritize. - Service oriented customer service skills. - Ability to travel. - Working knowledge of B2B and B2C marketing with a thorough understanding of what messaging, tools, resources and planning should be used for each as well as when to customize. - Thorough understanding with current knowledge of trends in sales force management with the ability to train and coach sales team. - Ability to influence and provide sound judgment and coaching to assigned accounts. - Minimum of 5 years of strong P&L experience as well as strong financial planning and analysis skills. - Possess a good understanding of ordering, transportation and logistics. Requirements - 8 plus years of sales experience preferably within the HVAC industry. - Qualified Applicants must be legally authorized for employment in Canada. - Qualified applicants will not require employer sponsored work authorization now or in the future for employment in Canada. Benefits - The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. - The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.