ABB Ltd.

Act as the primary contact for customers, providing support for order inquiries and pricing agreements. Initiate customer feedback loops and assist in outbound marketing activities to enhance customer experience and business opportunities.

Provide technical sales execution and support to customers, strengthen relationships, apply tailored solutions, and analyze application problems to ensure customer satisfaction and effective problem resolution.

Title: EL Sales Support Specialist - Configuration and Quotation Location: United States Job Description: LocationRemote, United States of AmericaFull TimeRegular At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Pricing Manager __ Your role and responsibilities: Contributes to the development and implementation of pricing strategies for the relevant division/business unit/product group, to maximize profit and market share, while ensuring customer satisfaction with ABB. Requires a deep understanding of market dynamics and customer needs, ensuring that decisions align with ABB's commitment to delivering value. In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact. The work model for the role is: Tennessee or Remote #Li-Remote #Li-Onsite This role would be mainly accountable for: - Lead the comprehensive preparation of technical and financial components of bids, estimates, and quotations, ensuring competitive pricing and strong margins while maintaining balance across ABB units. - Ensure all quotations are meticulously documented with detailed costs and delivered within established timelines to facilitate informed decision-making. - Systematically collect, archive, and analyze bid/quote documentation to evaluate tender outcomes and continuously improve bidding strategies and processes. - Proactively identify and mitigate potential risks associated with bids, quotations, and contractual agreements while ensuring full compliance with obligations. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. Qualifications for the role: - Associates or Bachelors degree in STEM (strong Math or Science focus preferred) - At least 2 years of prior quotations, sales support, or bid management/proposal experience - Prior experience working in a Manufacturing, Field Services, or similar field (electrical industry experience highly preferred) - Candidates must already have work authorization that would permit them to work for ABB in the US What's in it for you We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $51,100 and $81,760 annually. Health, Life & Disability - Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. - Choice between two dental plan options: Core and Core Plus - Vision benefit - Company paid life insurance (2X base pay) - Company paid AD&D (1X base pay) - Voluntary life and AD&D – 100% employee paid up to maximums - Short Term Disability – up to 26 weeks – Company paid - Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay. - Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance - Paid Parental Leave - Employee Assistance Program - Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption - Employee discount program Retirement - 401k Savings Plan with Company Contributions - Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Develop and implement a communication plan, serve as the authorized spokesperson, lead crisis management efforts, and manage internal and external communications to enhance brand visibility and maintain a positive organizational image.

Title: District Sales Manager, Midwest Location: United States, Remote - While this is a remote position, candidates must be located in the territory: WI, MN, ND, SD, KS, IA, NE, MO. Job Description: At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Regional Vice President - Midwest Your role and responsibilities: The District Sales Manager - Midwest is responsible for managing distributor, contractor, OEM, named account, and industrial sales groups. Each day, you will ensure the team meets volume growth, price quality/margin, cost, and customer satisfaction objectives through excellent customer relations and increasing market share. Formulate specific sales strategies for each account to increase ABB's penetration across business units and divisions. Develop a C&I/OEM segment sales coverage strategy that leverages the full portfolio cost-effectively. Implement aggressive geographical and account-specific actions aligned with our behavioral objectives and sales strategies. Execute the national distribution strategy locally, meeting coverage targets across ABB's BUs and customer needs. The district manager ensures sales targets are met or exceeded, and net margins maximize profitability. You will be mainly accountable for: - Oversee agent and distributor operations within the district, ensuring policy compliance, conducting regular performance reviews, and making final commercial decisions. - Develop pipeline of opportunities to meet orders target and track projects in SFDC. - Execute go-to-market strategy to maximize sales performance by managing scorecards, tracking business unit metrics, and executing strategic growth initiatives by customer segment. - Manage partner relationships, including organizing training for iReps, channel partners and end users on products. - Manage MSA contracts & negotiations with our partners. - Accountable for orders performance for full ABB Electrification portfolio within the district. Qualifications for the role: - Bachelor's degree in engineering, marketing or business administration or technical field / advanced degree desirable - Industry experience of 10+ years within sales/sales management - Exceptional analytical, communication and leadership skills - Senior Account Management experience - Understanding and experience with full portfolio of products and services (including electrical and mechanical installation products) - Prior experience with electrical distribution & manufacturers representatives. - Experience navigating large organizations with multiple stakeholders involved in the decision making process - Ability to travel domestically 60% of the time More about us: ABB Installation Products Division (formerly Thomas & Betts), helps manage the connection, protection and distribution of electrical power from source to socket. The Division's products are engineered to provide ease of installation and perform in demanding and harsh conditions, helping to ensure safety and continuous operation for utilities, businesses and people around the world. The Commercial Essentials product segment includes electrical junction boxes, commercial fittings, strut and cable tray metal framing systems for commercial and residential construction. The Premier Industrial product segment includes multiple product lines, such as Ty-Rap cable ties, T&B Liquidtight Systems protection products, PVC coated and nylon conduit systems, power connection and grounding systems, and cable protection systems of conduits and fittings for harsh and industrial applications. The Division also manufactures solutions for medium-voltage applications used in the utility market under its marquee brands including Elastimold reclosers and switchgear, capacitor switches, current limiting fuses, Homac distribution connectors, Hi-Tech Valiant full-range current limiting fuse for fire mitigation, faulted current indicators and distribution connectors, cable accessories and apparatus with products for overhead and underground distribution. Manufacturing includes made-to-stock and custom-made solutions. What's in it for you: We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. #LI-Remote ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more Health, Life & Disability - Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. - Choice between two dental plan options: Core and Core Plus - Vision benefit - Company paid life insurance (2X base pay) - Company paid AD&D (1X base pay) - Voluntary life and AD&D - 100% employee paid up to maximums - Short Term Disability - up to 26 weeks - Company paid - Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay. - Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance - Parental Leave - up to 6 weeks - Employee Assistance Program - Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption - Employee discount program Retirement - 401k Savings Plan with Company Contributions - Employee Stock Acquisition Plan (ESAP) Time off - ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy. While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $142,500 and $228,000 annually and is bonus eligible. MyBenefitsABB.com Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Title: Named Account Manager - NextEra/FPL Location: United States Job Description: At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Regional Sales Manager, Electrification US Utility - East __ Your role and responsibilities: As the Named Account Manager - NextEra / FPL, you will develop, implement and manage the account(s) strategy focused on growth, profitability and customer satisfaction. Coordinate the sales activities and manage resolution of specific customer problems. While this is a remote position, successful candidates will be located in South Florida, USA. This role is contributing to the Electrification Division in the United States. Main Accountabilities: - Strategic account leadership - Shape sales strategy and account plans by aligning customer business goals with NextEra/FPL objectives, prioritizing opportunities, and developing executive relationship strategies. - Sales growth & performance management - Set and drive achievement of sales targets, manage volume/mix/profitability, and implement recovery plans when needed. - Customer relationship & issue resolution - Serve as the primary customer contact, lead negotiations, resolve claims, and collaborate with Inside Sales and District Sales to enhance satisfaction and operational efficiency. - Market and customer intelligence - Maintain deep knowledge of customer drivers, competitive activity, and market trends to inform strategy, create value, and coordinate internal resources for tailored solutions. Qualifications for the role: - Bachelor's degree in Engineering preferred, with a minimum of 8 years of experience in Engineering, Project Management, Sales, and/or Marketing. - Sales/Business Development experience working with clients in the utilities and/or energy markets - Successful candidates must understand customer and company's organizational structure, as well as strong business acumen / sense to determine when escalation is required. - Anticipates roadblocks and alerts internal & external stakeholders appropriately. - Fosters teamwork that drives collaboration and teamwork. - Willingness to travel up to 30% (domestic travel) - Strong customer relationship skills; Exceptional analytical skills and leadership abilities. More about us: ABB is a global technology leader driving sustainable and efficient solutions in electrification and automation. With a strong commitment to innovation, ABB is accelerating industrial transformation worldwide. The United States is a key market for ABB, where it has significantly expanded its operations through strategic acquisitions and investments. Employing thousands across the nation, ABB's U.S. footprint is marked by a history of technological breakthroughs and industry firsts. ABB's Electrical Protection, Distribution & Control products include medium and low voltage switchgear, grid hardware, protection and control relays, switchboards, power and lighting panelboards, busway, medium and low voltage circuit breakers, motor and lighting controls, load centers, metering, energy monitoring & control, DIN rail products, dry type transformers and more. What's in it for you: We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. #LI-Remote ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more Health, Life & Disability - Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. - Choice between two dental plan options: Core and Core Plus - Vision benefit - Company paid life insurance (2X base pay) - Company paid AD&D (1X base pay) - Voluntary life and AD&D - 100% employee paid up to maximums - Short Term Disability - up to 26 weeks - Company paid - Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay. - Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance - Parental Leave - up to 6 weeks - Employee Assistance Program - Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption - Employee discount program Retirement - 401k Savings Plan with Company Contributions - Employee Stock Acquisition Plan (ESAP) Time off - ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy. MyBenefitsABB.com Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Title: Technical Sales Specialist - Flow Instrumentation Location: United States Job Description: At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Instrumentation Sales Manager __ Your role and responsibilities In this role, you will have the opportunity to lead the strategic targeting and sales of Instrumentation products across the United States. Drive ABB's market presence through technical expertise and exceptional customer engagement. The work model for the role is: Remote with preferred living location in TX, NM, or OK. The position requires up to 30% - 50% travel to customer locations based on living location. #LI-Remote This role is contributing to the sales of the ABB Instrumentation portfolio across the US. Roles and responsibilities: - Present fit-for-purpose ABB Flow Instrumentation portfolio tailored to customer applications - Ensures the major upstream Flow Instrumentation accounts in the US are identified and prioritized. May act as Account Manager for Automation accounts in conjunction with the local Account Manager and possibly for accounts across the country and around the world. - Responsible for achieving key targets (e.g. volume, price, and mix) for instrumentation solutions in the US. Create detailed business plans, implements with regular follow-up. - Monitor market trends and recommend adjustments for the strategy and plans accordingly to meet changing market and competitive landscapes. Provides appropriate market information for long- to mid-term decision making. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. Qualifications for the Role: - Bachelor's Degree with 10+ Years of Experience or Associate's Degree/High School Diploma (or equivalent) and 12+ years' relevant experience - 7+ years of experience in measurement and flow measurement required, proving experience strongly preferred - Ability to develop and implement structured sales processes and strategies that improve efficiency and lead to winning team; obsessive focus on end users and customers' wants, needs, goals and objectives - Ability and willingness to travel up to 50% of the time depending on home location and customer targets and project / EPC offices for main targeted areas. - Candidates must already have a work authorization that would permit them to work permanently for ABB in the US. What's in it for you We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more Health, Life & Disability - Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. - Choice between two dental plan options: Core and Core Plus - Vision benefit - Company paid life insurance (2X base pay) - Company paid AD&D (1X base pay) - Voluntary life and AD&D - 100% employee paid up to maximums - Short Term Disability - up to 26 weeks - Company paid - Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay. - Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance - Parental Leave - up to 6 weeks - Employee Assistance Program - Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption - Employee discount program Retirement - 401k Savings Plan with Company Contributions - Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Title: Sr Customer Care Representative Location: New Berlin, Wisconsin, United States of America Job Description: At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Customer Care Manager __ In this role, you will have the opportunity to provide technical, order, and payment-related assistance/support to the internal and external customers. Each day, you will coordinate with relevant stakeholders to obtain complete case ownership. You will also showcase your expertise by improving customer satisfaction. The work model for the role is: Hybrid {#LI-Hybrid} (Must be in/near New Berlin, WI or Houston, TX) This role is contributing to the MOSE Customer Service Team in the USA. Main stakeholders are MOSE Leadership. You will be mainly accountable for: - Ensuring the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. - Recommending appropriate solution for customer requests and coordinating with the related teams to ensure end-to-end handling of the request (e.g., production capability and scheduling, resourcing, quotes, price lists, invoice, etc.) is in place. - Keeping the customers proactively informed on the issue status based on the inputs received and clarifying their doubts. - Preparing and analyzing regular statistics (e.g., forecast) using available tools and collecting additional relevant information and tracking regular sales performance against the target and sharing insights with the management. Our team dynamics You will join a talented and high performing team, where you will be able to thrive. Qualifications for the role - 10 years of experience in customer service - Bachelor's degree in Business or related field - Experience working with reporting tools and methodologies - Proficiency with MS Office, Salesforce, Power BI, Snowflake, and other specialized software/platforms - Knowledge of the Variable Frequency Drives market a plus - You are passionate about data analytics and customer service - Fluent in English with advance verbal and written communication skills More about us ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. Health, Life & Disability - Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. - Choice between two dental plan options: Core and Core Plus - Vision benefit - Company paid life insurance (2X base pay) - Company paid AD&D (1X base pay) - Voluntary life and AD&D – 100% employee paid up to maximums - Short Term Disability – up to 26 weeks – Company paid - Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay. - Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance - Parental Leave – up to 6 weeks - Employee Assistance Program - Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption - Employee discount program Retirement - 401k Savings Plan with Company Contributions - Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

Lead the design and development of ABAP programs, collaborate with teams to analyze requirements, optimize system performance, and mentor junior developers to foster best practices and continuous improvement.

Analyze customer deductions, implement process improvements to reduce claims, communicate with stakeholders to resolve issues, and ensure timely submission of offsets and documentation for collection efforts.