829 Studios

Senior Account Manager, Web Boston, MA Full Time Web: Account Management Experienced Job Description: The Senior Account Manager, Web is the strategic owner of complex client relationships and high-impact website initiatives, including website builds and ongoing support engagements across WordPress, Drupal, and Shopify platforms. This role serves as a trusted partner to senior client stakeholders, guiding decision-making across scope, budget, timeline, and technical tradeoffs. You bring clarity to ambiguity, proactively manage risk, and ensure clients are informed, supported, and confident throughout both project-based and retainer-based engagements. This position does not include direct people management responsibilities but requires strong leadership presence, executive communication skills, and close partnership with project managers, strategists, designers, and developers. What You'll Do Client Relationship Ownership & Trust Building - Own senior-level client relationships for complex website builds and ongoing support accounts. - Develop a deep understanding of each client’s business goals, organizational dynamics, constraints, and success metrics. - Act as a trusted advisor, guiding clients through decisions related to scope, budget, timeline, platform capabilities, and technical feasibility. - Build long-term credibility through proactive communication, consistency, and follow-through. Strategic Leadership & Problem Solving - Lead strategic conversations related to website roadmaps, enhancements, and long-term platform evolution. - Demonstrate working knowledge of Wordpress, Drupal, and Shopify ecosystems, including common constraints and maintenance considerations. - Translate technical and operational complexity into clear, actionable recommendations for non-technical stakeholders. - Balance client expectations with internal team realities, advocating for sustainable delivery while protecting the relationship. - Apply structured thinking (e.g., clear options, risks, and recommendations) to achieve client goals and long-term sustainability.​​​​​​​ Risk Management & Escalation - Proactively identify risks related to scope creep, budget burn, resourcing constraints, timeline slippage, or stakeholder misalignment. - Clearly communicate risks early with recommended mitigation strategies. - Escalate issues appropriately to Client Services and Department Leadership, ensuring clients are never surprised. - Frame escalations with context, options, and recommendations rather than problems alone.​​​​​​​ Delivery Oversight - Partner closely with Project Managers and hybrid PM/Producers to ensure delivery remains aligned with client expectations and contractual commitments, and serve as a hybrid Account and Project Manager on smaller engagements when appropriate. - Ensure project plans, milestones, and priorities are clearly understood and documented. - Hold both teams and clients accountable to agreed-upon decisions, approvals, and timelines. - Step in when delivery challenges arise to reset expectations, reframe priorities, or realign stakeholders.​​​​​​​ Financial & Scope Stewardship - Own high-level budget awareness across projects and ongoing support engagements. - Proactively monitor burn, forecast risk, and flag potential overages early. - Partner with Client Services Leadership on change orders, scope adjustments, and account expansion conversations. - Clearly document decisions related to scope, budget, and tradeoffs to ensure alignment as the engagement moves forward. - Identify roadmap-driven opportunities to grow accounts in alignment with client goals.​​​​​​​ Internal Collaboration & Leadership Presence - Serve as a calm, steady presence during high-pressure moments for both clients and internal teams. - Model strong communication, emotional intelligence, and accountability. - Contribute to process improvements, documentation standards, and best practices. - Mentor junior team members through guidance, clarity, and by setting the example.​​​​​​​ What You'll Bring - At least six years of experience in a full-service digital agency is required, with senior-level client ownership. - Proven experience managing complex, website builds and ongoing support engagements on Wordpress, Drupal, and/or Shopify. - Strong understanding of website strategy, design, and development workflows. - Excellent executive-level written, verbal, and presentation communication skills. - Demonstrated ability to manage ambiguity, competing priorities, and high-risk decisions. - Experience partnering closely with PMs, strategists, designers, and developers. Comfortable discussing budgets, scope, tradeoffs, and constraints with confidence and empathy. - Familiarity with integrated digital marketing disciplines and the judgment to involve them when appropriate. - Experience using project management software and financial tracking tools common to digital agencies. Benefits and Perks We Provide - Remote Workplace. You have the option to work at our office in Boston or remotely in one of these states: AZ, CA, CO, CT, FL, ID, IL, KY, ME, MD, MA, MI, MO, NV, NH, NJ, NY, NC, SC, OH, OK, PA, RI, TN, TX, UT, VA. - Paid Time Off. Receive generous paid vacation benefits that increase each year you’re with us, 12 Company Holidays, and Summer Fridays from Memorial Day through Labor Day. - 401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider. - Life Insurance Benefit. No-cost coverage to ensure peace of mind for your family. - Short Term Disability Benefit. We've got you covered if you need to be OOO with an illness or injury that keeps you out of work. - Healthcare. Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for vision, and the option to participate in the FSA program. - Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses. - Continuing Education. Receive a personal budget to attend events and conferences. What We Believe At 829 Studios, we boldly embrace diversity, inclusivity, and equal opportunity. Our goal: a team rich in backgrounds, perspectives, and talents. Why? Because inclusivity powers our brilliance and client success. We are an Equal Opportunity Employer that is committed to equal employment opportunities regardless of race, religion, creed, color, sex, pregnancy, sexual orientation, gender, gender identity, national origin, disability, mental illness, age, ancestry, genetic information, military service, or any other status protected under applicable federal, state, or local laws. Who We Are 829 Studios is a Boston-based integrated digital marketing agency with a mission to propel organizations to unlock their full potential and accomplish their most ambitious goals. We harness the power of logic with magic – a balance of data-driven strategy and brand-focused creative. We partner with diverse organizations across various industries and our client list encompasses venture-backed start-ups, publicly traded companies, non-profits, and more. By committing not only to our growth as a company, but the development of our employees and teams’, we have created a collaborative environment that fosters ingenuity and promotes diversity, equity, inclusion, and belonging values within our community. 829 has been recognized as one of the nation’s top agencies by the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies), HubSpot's Top Digital Agencies list, and a we are and employee-certified Great Place to Work. Salary Range: $75,000-$100,000 We determine compensation based on experience, demonstrated skills, and current market conditions at the time of hire to ensure fairness and consistency across roles. Actual compensation will depend on experience and may be adjusted based on skills, qualifications, and alignment with the scope and impact of the role.

Title: Strategic Account Director, Media Buying Location: Remote Department: Marketing : Client Services Job Description: The Strategic Account Director is the senior relationship and strategy owner for one to two of 829’s most important enterprise advertisers — high-value clients running 6- to 7-figure monthly media budgets across CTV, OLV, display, native, audio, and emerging digital channels. The role sits within 829’s Enterprise Media Buying practice and serves as the executive-level point of contact for client leadership, including CMOs, VPs of Marketing, and senior media decision-makers. This is a true player/coach role. You are accountable for the relationship, the strategy, and the commercial outcomes — and equally accountable for the day-to-day quality of the work. Early in the role you will operate with a deliberately lean, integrated team supporting a single high-value account. As the practice and your portfolio scale, dedicated resources scale alongside it — but the standard does not change. This role owns net revenue retention, and the long-term trajectory of every account on its desk. The Strategic Account Director is part executive sponsor, part strategic advisor, and part commercial owner — the person clients trust to translate media performance into business outcomes, and the person 829 trusts to grow these relationships into multi-year, performance-accountable partnerships. What You'll Do Executive Client Leadership - Serve as the senior strategic lead and executive point of contact for one to two high-value enterprise clients - Build and sustain trusted partnerships with C-suite, VP-level, and senior marketing leadership at the client organization - Lead executive-level conversations including QBRs, annual planning, business reviews, strategic planning sessions, and renewal discussions - Act as the primary escalation point for complex client, operational, or strategic concerns - Connect media performance — across CTV, OLV, display, native, audio, and emerging channels — to client business objectives, marketing organization priorities, and broader commercial outcomes - Maintain a high standard of executive communication, professionalism, and relationship management across all client interactions Strategy & Business Impact - Develop and lead long-term account strategy across the full programmatic stack, in close partnership with the assigned media strategist, media buyers, operating leadership, and analyst(s). - Translate performance insights and analytics into actionable, executive-ready recommendations - Anticipate organizational shifts, market changes, and competitive pressures that may impact client priorities or partnership health - Guide clients through annual and quarterly planning cycles, budget reallocations, and channel expansion conversations (e.g., CTV scale-up, retail media, audio, DOOH) - Ensure agency recommendations align with enterprise client realities — approval structures, brand safety standards, measurement frameworks, and procurement timelines - Stay fluent in the broader programmatic landscape — DSP changes, supply-path optimization, privacy regulation, attention metrics, AI-driven optimization — and translate the implications into client strategy Retention, Growth & Commercial Ownership - Own retention, NRR, and account satisfaction across the assigned portfolio - Identify and convert strategic growth opportunities tied to client business needs, performance trends, and evolving media priorities - Lead scope expansion conversations — additional channels, increased budgets, adjacent service lines — in partnership with practice leadership - Own renewal strategy and forecasting; partner with agency leadership on commercial planning, pricing, and structural agreement evolution - Co-own the client’s staffing and resource budget — making intentional, accountable decisions about how dedicated and shared resources are deployed in service of client outcomes and engagement profitability - Maintain visibility into engagement profitability, resource allocation, and delivery quality across the account Account Leadership & Player/Coach Execution - Operate as a player/coach on the account — leading the relationship and the strategy while remaining directly involved in the work - Hold accountability for delivery quality, on-time execution, and integrated work product across media strategy, buying, creative, and analytics - Own day-to-day meetings and client communication, in conjunction with project management and media strategists. - Set the cadence, the standards, and the priorities for the integrated team supporting the account; create the conditions for a focused, distraction-free team - Scale the engagement model thoughtfully as the book of business grows — bringing on additional dedicated resources as account complexity warrants, never ahead of need - Escalate and resolve operational risks, delivery challenges, and stakeholder concerns proactively - Help establish scalable best practices for senior-led, performance-accountable account leadership as the practice grows Portfolio Scope - 1 - 2 enterprise client relationships - Co-ownership of the client staffing and resource budget with Media Buying President and Leadership. - Full accountability for retention, NRR, account health, and expansion contribution - Direct executive reporting line into client C-suite and senior marketing leadership Twelve months into the role, the Strategic Account Director has succeeded when the following retention and revenue outcomes are demonstrably true across the assigned portfolio: Retention & Net Revenue Retention (Primary) - 100% gross logo retention across the assigned portfolio at the 12-month mark - 115%+ Net Revenue Retention across the book of business in the first full year - All assigned accounts have completed renewal or extension at or above original contract value - No material churn risk indicators on any active engagement at the 12-month mark, validated through documented account health reviews - Documented expansion roadmap for each account with quantified opportunity sizing and a clear path to year-two NRR targets Strategic Account Health (Supporting) - Active, codified relationship with at least two senior stakeholders per account (CMO/VP plus a secondary executive sponsor) - QBR cadence established and consistently delivered at or ahead of client expectation - Strategic plan presented and adopted by client leadership within the first 90 days of account ownership - Engagement profitability and resource budget managed within target ranges; staffing decisions demonstrably tied to client outcomes What You'll Bring - 10+ years of experience in agency client services, account leadership, or strategic account management with a focus on performance media or programmatic buying - Demonstrated history of owning enterprise client relationships at significant scale, with clear ownership of retention, expansion, and revenue outcomes - Direct experience leading clients through programmatic media strategy — CTV, OLV, display, native, audio — at the executive level - Working fluency (not necessarily hands-on execution) in major DSPs (The Trade Desk, DV360, Amazon DSP, Xandr, or similar), supply-path optimization, attribution and incrementality frameworks, and brand safety standards - Proven track record of driving NRR and expansion within named enterprise accounts - Comfort operating as a player/coach — willing to lead the relationship and stay close to the work, with the maturity to scale that posture as a team grows around them - Experience navigating complex client organizations — multi-stakeholder structures, procurement cycles, brand and category gates, longer planning horizons - Exceptional executive communication, presentation, and storytelling skills; comfort presenting to C-suite - Experience leading integrated teams without direct authority — strategists, creative, analytics, project management - Comfort in a fast-paced, entrepreneurial environment; agency or consulting background strongly preferred Benefits and Perks We Provide - Remote Workplace. You have the option to work at our office in Boston or remotely in one of these states: AZ, CA, CO, CT, FL, ID, IL, KY, ME, MD, MA, MI, MO, NV, NH, NJ, NY, NC, SC, OH, OK, PA, RI, TN, TX, UT, VT, VA. - Paid Time Off. Receive generous paid vacation benefits that increase each year you’re with us, 14 Company Holidays, and Summer Fridays from Memorial Day through Labor Day. - 401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider. - Life Insurance Benefit. No-cost coverage to ensure peace of mind for your family. - Short Term Disability Benefit. We've got you covered if you need to be OOO with an illness or injury that keeps you out of work. - Healthcare. Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for vision, and the option to participate in the FSA program. - Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses. - Continuing Education. Access to monthly team-led webinars, exclusive 829-cohort based learning, digital course platforms, and funding opportunities to attend national conferences and events. What We Believe At 829 Studios, we boldly embrace diversity, inclusivity, and equal opportunity. Our goal: a team rich in backgrounds, perspectives, and talents. Why? Because inclusivity powers our brilliance and client success. We are an Equal Opportunity Employer that is committed to equal employment opportunities regardless of race, religion, creed, color, sex, pregnancy, sexual orientation, gender, gender identity, national origin, disability, mental illness, age, ancestry, genetic information, military service, or any other status protected under applicable federal, state, or local laws. Who We Are 829 Studios is a Boston-based integrated digital marketing agency with a mission to propel organizations to unlock their full potential and accomplish their most ambitious goals. We harness the power of logic with magic – a balance of data-driven strategy and brand-focused creative. We partner with diverse organizations across various industries and our client list encompasses venture-backed start-ups, publicly traded companies, non-profits, and more. By committing not only to our growth as a company, but the development of our employees and teams’, we have created a collaborative environment that fosters ingenuity and promotes diversity, equity, inclusion, and belonging values within our community. 829 has been recognized as one of the nation’s top agencies by the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies), HubSpot's Top Digital Agencies list, and a we are and employee-certified Great Place to Work. Salary Range: $145,000-$185,000 We determine compensation based on experience, demonstrated skills, and current market conditions at the time of hire to ensure fairness and consistency across roles. Actual compensation will depend on experience and may be adjusted based on skills, qualifications, and alignment with the scope and impact of the role.

Role Description 829 is seeking a highly analytical, technical, and hands-on leader to build, scale, and operationalize the next generation of data infrastructure, analytics systems, and process automation architecture across the agency. This role leads a small but specialized team, with support of contract engineers and analysts, to architect, implement, and maintain the underlying data systems that power measurement, forecasting, and operational efficiency. This role primarily manages and oversees Apollo, 829’s proprietary data centralization and insights platform that powers operational efficiency, campaign performance, and decision-making across 829’s client base. This is not a traditional agency reporting and BI role. This is a hands-on technical leadership position with responsibilities that span strategy, engineering, product management, and implementation. The right candidate will: - Write and review SQL & Python. - Influence data models and design ETL workflows. - Prototype features within Apollo. - Operate effectively in a lean environment without large in-house engineering teams. This is a player/coach role ideal for someone who loves combining strategy with execution. You will: - Architect measurement systems. - Implement forecasting and predictive models. - Shape the product roadmap for Apollo. - Set the analytics foundation for a 300-person agency navigating rapid change in marketing, media, and AI. You must be comfortable being scrappy, resourceful, and hands-on, while also operating as a cross-functional leader who can influence the broader organization. What You'll Do - Product Ownership & Technical Architecture: Apollo (60%) - Own the evolution of Apollo, 829’s data centralization and management platform. - Develop and manage the product roadmap — balancing technical feasibility, organizational needs, and high-impact use cases. - Own the Apollo budget and make resource-allocation decisions based on ROI and efficiency gains. - Lead technical direction and collaborate with engineers (contract) to deliver scalable improvements. - Identify and implement AI-driven workflows that materially reduce manual reporting, accelerate insight generation, and improve operational efficiency. - Act as the primary strategic resource for feature development, pressure testing all features and functions. - Ensure data models, pipelines, and system architecture support reliable analytics and performance reporting. - Build and standardize frameworks and documentation that ensure consistent adoption across teams. - Analytics, Measurement & Tracking Leadership (20%) - Guide the agency’s measurement philosophy and the systems that support it. - Oversee conversion tracking, ad-tracking, and analytics service delivery. - Build measurement frameworks, tagging schemas, ETL flows and data governance processes. - Implement forecasting and predictive modeling tools that support client performance. - Team Leadership (20%) - Lead a small but growing team that delivers exceptional agency and client outcomes. - Directly manage a team of full-time specialists and bench of contract labor. - Expand the team as needed to achieve performance objectives. - Support talent development through training and process development. - Spearhead change management and adoption of Apollo, measurement processes, and analytics tools across the agency. - Serve as a member of the leadership team, championing continuous improvement, data-driven decision making, and operational discipline. Qualifications - 10+ years’ experience in the agency space, with a preference for experience in analytics, product, and/or hybrid roles within digital marketing, media or agency environments. - Proven ability to run small teams and ship high-impact data/analytics solutions with constrained resources. - Hands-on experience with SQL, Python, DBT, APIs, ETL pipelines, and data warehousing (BigQuery, SnowFlake). - Experience operating without a large in-house engineering team and successfully shipping data products in lean environments. - Ability to read, review, and meaningfully contribute to application-layer code (Node, React, or similar) is strongly preferred. - Strong understanding of tracking architecture (GA4, GTM, server-side, conversion APIs). - Demonstrated experience creating repeatable forecasting and analytical models to predict and optimize client campaign performance. - Strong analytical capabilities, with a history of implementing systems that enable better data collection, retention and analysis. - Strong interpersonal skills and demonstrated ability to communicate with a variety of stakeholders. Nice-To-Haves - Experience with React/Node and custom front-end applications. - Prior experience building internal analytics or performance insight platforms. - Experience implementing custom AI tools, including chat and agentic applications. - Background in managing contract and near/off-shore resources. Benefits - Remote Workplace: Option to work at the office in Boston or remotely in various states. - Paid Time Off: Generous paid vacation benefits that increase each year, 12 Company Holidays, and Summer Fridays. - 401K + Match: 401K plan with 4% Safe Harbor employer match after one year of employment. - Life Insurance Benefit: No-cost coverage to ensure peace of mind for your family. - Short Term Disability Benefit: Coverage for illness or injury that keeps you out of work. - Healthcare: Competitive healthcare plans with significant employer coverage. - Commuter Benefits: Pre-tax funds allocation towards your commute. - Continuing Education: Access to webinars, learning platforms, and funding for conferences.

Title: Associate Director, Reporting Location: Remote Department: Marketing : Client Services Job Description: The Associate Director, Reporting at 829 leads the function that turns measurement data into the analysis, visualization, and narrative our clients use to make decisions. You'll work directly with client accounts from SMB to Enterprise to translate performance data into insights, compelling stories, and recommendations that drive renewal and growth.This role is responsible for a portfolio of key accounts and builds the reporting systems, templates, and playbooks the rest of the team uses to deliver at quality across the full book. This is a player/coach role anchored in communicating complex analysis in simple and digestible ways. You'll write SQL alongside the team, audit dashboards and reporting models for structural integrity, troubleshoot integrations when they break, and partner with engineering on the warehouse and ETL work that supports custom client reporting. We're hiring an analytics leader with agency experience -- someone who pairs executive-grade narrative with the technical fluency to direct the work, not a manager who delegates everything and not a data engineer without the agency storytelling chops. This role will operate within SaaS reporting tools (Supermetrics, Looker, Sigma) and Apollo, 829's proprietary data consolidation platform. Apollo is owned separately by the Head of Apollo, who you will partner with to achieve both standardized and bespoke reporting objectives. You're Apollo's informed customer and product partner -- shaping its reporting roadmap, surfacing platform requirements driven by real client needs, and coordinating with the platform team on client-specific reporting layers. You must be comfortable operating across the spectrum from boilerplate Looker Studio suites to bespoke Sigma environments and custom reporting frameworks, and raising the storytelling and clarity bar across all of it. You must be comfortable being scrappy, resourceful, and hands-on, operating cross-functionally with Director-level service leads across paid, earned, and owned channels and account management / strategy. Insights you produce will land with senior client stakeholders at VP-and-above altitude. What You'll Do Client Storytelling & Narrative (35%) - Executive Storytelling: Lead the narrative for key QBRs, renewals, pitches, and post-campaign reporting -- the analysis that drives decisions, not just the dashboard. - Reporting-Mode Discipline: Create a systemic approach to matching the reporting mode (boilerplate, semi-custom, fully bespoke) to each client's actual decision needs. - Storytelling Systems & Playbooks: Build the templates, narrative playbooks, and "so-what" review processes that scale storytelling craft across the full book of 400+ clients without diluting quality at key accounts. - Quality Bar: Own the standard for clarity, accuracy, and "so what" across all client reporting; create systems to review and elevate team output before it reaches clients. - Account Partnership: Translate performance data into the implications, recommendations, and decisions that drive renewal and growth. Show up in client-facing forums when senior moments require it. Custom Reporting & Technical Direction (30%) - Reporting Framework Design: Architect bespoke reporting structures for clients whose measurement needs exceed productized options -- custom data structures, tailored visualization environments (Sigma, Tableau, custom), and the analytical logic underneath. Partner with engineering on the technical implementation. - Hands-On Analytics: Write SQL alongside the team; audit dashboards, queries, and reporting models for structural integrity; refactor and raise the technical quality bar across the function. - Integration & ETL Coordination: Coordinate with internal and external engineering on data warehousing and ETL work that supports custom client reporting. Troubleshoot integrations when they break; partner credibly with engineers on architecture decisions affecting the reporting layer. - Apollo Partnership: Be Apollo's informed customer and product partner. Shape its reporting roadmap, surface high-leverage platform requirements based on real client work, and coordinate cross-functional builds with the platform team. Team Leadership & Capability (25%) - Team Management: Directly manage the existing team (Conversion Tracking Specialists, BI Analyst). Coach for craft and ship-rate; develop the bench through process and standards. - Hiring: Bring on additional Analysts and BI Engineers as the function grows. Deliberate hires that raise the bar, not headcount-for-its-own-sake. - Internal Enablement: Run lightweight training, office hours, and clinics that upskill non-analyst teams (account, strategy, media) on data-informed thinking and reporting craft. - AI-Augmented Workflow: Embed AI tools (Claude, ChatGPT, Cursor, agentic reporting workflows) into the team's daily craft so mechanical analytical work compresses and capacity shifts toward narrative and judgment. Frameworks & Cross-Functional Voice (10%) - Frameworks & Taxonomy: Build and maintain measurement frameworks, naming/taxonomy standards, and QC practices used across the agency. - Cross-Functional Voice: Serve as the data voice in agency conversations on growth, retention, pricing, and capability investment. What You'll Bring - 7+ years of agency analytics, BI, measurement, or applied data experience, with at least 3 years producing reporting and insight directly for senior client stakeholders. - Demonstrated track record of executive-grade storytelling -- translating complex performance data into narratives that drive client decisions. Portfolio, case studies, sample decks, or before/after reporting artifacts expected. - Hands-on technical fluency: SQL (advanced), Python (working). You write SQL alongside the team, audit dashboards and reporting models for structural integrity, troubleshoot broken integrations, and partner credibly with engineers on warehouse and ETL design when client work demands it. - Hands-on across the productized-to-bespoke spectrum -- comfortable shipping templated reporting suites and tailoring custom solutions for specific client measurement realities. Knows when each is the right tool. - Strong cross-functional communication and stakeholder presence. Can land insights with account leads, agency executives, and client stakeholders at VP-and-above altitude. - Working technical fluency across the BI / measurement stack: BigQuery or equivalent warehouse, GA4, GTM, server-side conversion APIs, Looker Studio + Sigma + Tableau or similar. - AI-augmented workflow fluency. Uses Claude, ChatGPT, Cursor, or comparable AI tooling as daily workflow to compress mechanical analytical work. - Track record of leading a small specialized team (3-5 people+), including hiring, performance management, and capability building. - Player/coach posture -- comfortable doing the analysis, building the visualization, writing the narrative, AND committing the SQL alongside the team rather than delegating it. - Comfort with ambiguity and lean operations; the function is small today and scales with signal, not pre-built headcount. - Forecasting, Media Mix Modeling (MMM), or Multi-Touch Attribution (MTA) experience a plus. - Production DBT experience a plus -- building and maintaining models, running tests, managing model lineage and dependencies. Benefits and Perks We Provide - Remote Workplace. You have the option to work at our office in Boston or remotely in one of these states: AZ, CA, CO, CT, FL, ID, IL, KY, ME, MD, MA, MI, MO, NV, NH, NJ, NY, NC, SC, OH, OK, PA, RI, TN, TX, UT, VT, VA. - Paid Time Off. Receive generous paid vacation benefits that increase each year you’re with us, 14 Company Holidays, and Summer Fridays from Memorial Day through Labor Day. - 401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider. - Life Insurance Benefit. No-cost coverage to ensure peace of mind for your family. - Short Term Disability Benefit. We've got you covered if you need to be OOO with an illness or injury that keeps you out of work. - Healthcare. Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for vision, and the option to participate in the FSA program. - Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses. - Continuing Education. Access to monthly team-led webinars, exclusive 829-cohort based learning, digital course platforms, and funding opportunities to attend national conferences and events. What We Believe At 829 Studios, we boldly embrace diversity, inclusivity, and equal opportunity. Our goal: a team rich in backgrounds, perspectives, and talents. Why? Because inclusivity powers our brilliance and client success. We are an Equal Opportunity Employer that is committed to equal employment opportunities regardless of race, religion, creed, color, sex, pregnancy, sexual orientation, gender, gender identity, national origin, disability, mental illness, age, ancestry, genetic information, military service, or any other status protected under applicable federal, state, or local laws. Who We Are 829 Studios is a Boston-based integrated digital marketing agency with a mission to propel organizations to unlock their full potential and accomplish their most ambitious goals. We harness the power of logic with magic – a balance of data-driven strategy and brand-focused creative. We partner with diverse organizations across various industries and our client list encompasses venture-backed start-ups, publicly traded companies, non-profits, and more. By committing not only to our growth as a company, but the development of our employees and teams’, we have created a collaborative environment that fosters ingenuity and promotes diversity, equity, inclusion, and belonging values within our community. 829 has been recognized as one of the nation’s top agencies by the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies), HubSpot's Top Digital Agencies list, and a we are and employee-certified Great Place to Work. Salary Range: $110,000-$$145,000 We determine compensation based on experience, demonstrated skills, and current market conditions at the time of hire to ensure fairness and consistency across roles. Actual compensation will depend on experience and may be adjusted based on skills, qualifications, and alignment with the scope and impact of the role.

Role Description 829 Studios is seeking a highly strategic, seasoned, and results-driven Senior Manager, Affiliate Marketing to join our team. This is a high-impact role responsible for high-priority clients and the growth of the Affiliate practice within the agency. The Senior Manager will not only set the strategy for a diverse portfolio of clients but will also be responsible for managing affiliate strategists and specialists. The ideal candidate possesses a proven track record of scaling high-revenue affiliate programs. You will serve as the highest-level strategic and operational point of contact for key clients, driving business growth, ensuring exceptional service delivery, and maintaining best-in-class operational standards. What You’ll Do - Affiliate Strategy & Management: Develop and implement comprehensive affiliate marketing strategies that align with client business goals for revenue growth and customer acquisition. - Program Ownership: Manage the full lifecycle of affiliate programs, including partner recruitment, onboarding, relationship management, and ongoing optimization. - Cross-Functional Collaboration: Partner closely with leadership across PR, Paid Media, and SEO to integrate affiliate strategies into holistic, full-funnel marketing campaigns. - Performance Analysis: Analyze affiliate performance data and key metrics to identify trends, conduct forecasting, report on program health, and make data-backed recommendations to improve ROI. - Client Communication: Serve as the primary senior-level strategic consultant and relationship owner for top-tier clients, confidently leading high-stakes presentations, quarterly business reviews, and budget discussions. - Platform Expertise: Maintain a deep understanding of affiliate networks and platforms including Impact, Rakuten, CJ, Pepperjam/Ascend, and AWIN to ensure best-in-class program management. - Personnel Management: Directly manage, mentor, and lead a team of Affiliate Strategists, fostering a culture of high performance, accountability, and continuous learning. - New Business & Audits: Support the affiliate strategy component for new business pitches and proposals, conducting comprehensive, high-level program audits and translating insights into compelling growth narratives. Qualifications - 7+ years of affiliate experience - agency experience is required. - Demonstrated success in managing and scaling enterprise-level affiliate programs. - Exceptional communication skills, both written and verbal, with proven ability to influence C-suite clients and executives with data-driven strategy. - Excellent organizational and project management skills, with the ability to manage multiple client programs and deadlines simultaneously. - Deep expertise within major affiliate marketing platforms (e.g., Impact, Rakuten, CJ). - Mastery of integrated marketing principles and experience integrating Affiliate with PR, influencer and performance marketing strategies. Benefits - Remote Workplace: Option to work at our office in Boston or remotely in select states. - Paid Time Off: Generous paid vacation benefits that increase each year, 14 Company Holidays, and Summer Fridays from Memorial Day through Labor Day. - 401K + Match: 401K plan with 4% Safe Harbor employer match after one year of employment. - Life Insurance Benefit: No-cost coverage to ensure peace of mind for your family. - Short Term Disability Benefit: Coverage for illness or injury that keeps you out of work. - Healthcare: Competitive healthcare plans with significant employer coverage. - Commuter Benefits: Pre-tax funds towards your commute to save on transportation expenses. - Continuing Education: Access to monthly team-led webinars, digital course platforms, and funding opportunities for conferences. Salary Range $100,000-$110,000. Compensation is based on experience, demonstrated skills, and current market conditions at the time of hire.

Title: SEO Account Director Location: Remote Department: Marketing : SEO Job Description: As an SEO Account Director, you will serve as the strategic lead and primary SEO authority for a portfolio of enterprise and large-scale client accounts. This role is responsible for driving high-impact organic search strategies that align with broader business objectives, collaborating closely with executive stakeholders, and leading complex SEO initiatives across technical, content, analytics, and digital experience functions. The ideal candidate brings deep enterprise SEO expertise, strong business acumen, and the ability to translate search data into actionable growth strategies for sophisticated organizations. You should be comfortable navigating large websites, complex stakeholder environments, and cross-functional teams while maintaining a strong focus on performance, scalability, and measurable business outcomes. This role requires a highly strategic thinker who can independently own enterprise SEO programs from discovery through execution, communicate confidently with senior client stakeholders, and proactively identify opportunities that drive long-term organic growth. What You'll Do - Own the strategic direction, performance, and execution of SEO programs for enterprise and large-scale client accounts. - Serve as the primary SEO advisor and strategic partner for senior client stakeholders and cross-functional teams. - Develop and lead comprehensive SEO strategies across technical SEO, content strategy, site architecture, and authority growth initiatives. - Conduct advanced technical SEO audits and guide implementation efforts related to crawlability, indexation, Core Web Vitals, structured data, and overall site health. - Lead enterprise SEO initiatives tied to website migrations, redesigns, CMS transitions, and large-scale technical implementations. - Analyze organic search performance, keyword opportunities, competitive landscapes, and user behavior data to identify growth opportunities and inform strategy. - Partner closely with internal teams including analytics, paid media, content, UX, and development to support integrated digital marketing initiatives. - Present strategic recommendations, reporting insights, and performance updates to executive-level stakeholders with clarity and confidence. - Proactively identify risks, opportunities, and emerging trends within search, including AI-driven search experiences and evolving SERP features. - Contribute to internal SEO thought leadership, process improvement, and innovation initiatives to help evolve enterprise SEO best practices across the agency. What You'll Bring Must Haves: - 10+ years of SEO experience, preferably within an agency or enterprise consulting environment. - Proven experience leading SEO strategy for enterprise, large-scale, or Fortune 500 brands. - Deep understanding of technical SEO, enterprise site architecture, crawl/indexation management, and large-scale content ecosystems. - Strong experience managing complex SEO initiatives across multiple stakeholders and departments. - Demonstrated ability to develop and execute data-driven SEO strategies that drive measurable business growth. - Expertise with SEO platforms such as SEMrush, Screaming Frog, Yext, SparkToro, Profound, or similar enterprise SEO tools. - Strong analytical experience using Google Analytics, Google Search Console, Looker Studio, Google Tag Manager, and related reporting and conversion tracking platforms. - Experience supporting website migrations, redesigns, and enterprise CMS implementations. - Strong understanding of Core Web Vitals, page performance optimization, structured data, and technical SEO best practices. - Excellent communication and presentation skills with experience leading conversations with executive stakeholders. - Ability to prioritize and manage multiple complex accounts and initiatives simultaneously. - Ability to translate complex SEO concepts into actionable business recommendations for non-technical stakeholders. Nice-to-Haves: - Working knowledge of HTML, CSS, JavaScript, and modern web development frameworks. - Familiarity with log file analysis and advanced technical SEO diagnostics. - Understanding of AI search trends, generative search experiences, and evolving SERP features. - Understanding of JavaScript SEO and rendering challenges within modern web frameworks. - Experience with API-driven reporting, data visualization, or SEO automation workflows. Benefits and Perks We Provide - Remote Workplace. You have the option to work at our office in Boston or remotely in one of these states: AZ, CA, CO, CT, FL, ID, IL, KY, ME, MD, MA, MI, MO, NV, NH, NJ, NY, NC, SC, OH, OK, PA, RI, TN, TX, UT, VT, VA. - Paid Time Off. Receive generous paid vacation benefits that increase each year you’re with us, 14 Company Holidays, and Summer Fridays from Memorial Day through Labor Day. - 401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider. - Life Insurance Benefit. No-cost coverage to ensure peace of mind for your family. - Short Term Disability Benefit. We've got you covered if you need to be OOO with an illness or injury that keeps you out of work. - Healthcare. Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for vision, and the option to participate in the FSA program. - Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses. - Continuing Education. Access to monthly team-led webinars, exclusive 829-cohort based learning, digital course platforms, and funding opportunities to attend national conferences and events. What We Believe At 829 Studios, we boldly embrace diversity, inclusivity, and equal opportunity. Our goal: a team rich in backgrounds, perspectives, and talents. Why? Because inclusivity powers our brilliance and client success. We are an Equal Opportunity Employer that is committed to equal employment opportunities regardless of race, religion, creed, color, sex, pregnancy, sexual orientation, gender, gender identity, national origin, disability, mental illness, age, ancestry, genetic information, military service, or any other status protected under applicable federal, state, or local laws. Who We Are 829 Studios is a Boston-based integrated digital marketing agency with a mission to propel organizations to unlock their full potential and accomplish their most ambitious goals. We harness the power of logic with magic – a balance of data-driven strategy and brand-focused creative. We partner with diverse organizations across various industries and our client list encompasses venture-backed start-ups, publicly traded companies, non-profits, and more. By committing not only to our growth as a company, but the development of our employees and teams’, we have created a collaborative environment that fosters ingenuity and promotes diversity, equity, inclusion, and belonging values within our community. 829 has been recognized as one of the nation’s top agencies by the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies), HubSpot's Top Digital Agencies list, and a we are and employee-certified Great Place to Work. Salary Range: $ 115,000- $130,000 We determine compensation based on experience, demonstrated skills, and current market conditions at the time of hire to ensure fairness and consistency across roles. Actual compensation will depend on experience and may be adjusted based on skills, qualifications, and alignment with the scope and impact of the role.

Title: BI Analyst Location: Boston, MA Department: Marketing : Client Services Job Description: We are seeking a highly analytical and technically proficient Data Analyst to support a small number of high-value enterprise accounts. This role is focused on owning the integrity, accuracy, and clarity of performance data across complex, multi-channel marketing programs. Working closely alongside an Enterprise Account Director or Strategy Director, you will act as the primary analytical partner, ensuring performance is measurable, insights are actionable, and attribution frameworks are sound. This role centers on building a comprehensive understanding of each client’s business, measurement framework, and the factors influencing performance outcomes. This position plays a critical cross-functional role between Strategy, Paid Media, Client Services, and Analytics. What You'll DoData Analysis & Business Intelligence - Analyze multi-channel data to identify trends, anomalies, and opportunities tied to key business outcomes, including revenue, CAC, LTV, and MER. Measurement & Attribution Ownership - Own the end-to-end measurement framework across assigned enterprise accounts - Ensure accurate conversion tracking across platforms, including Google Ads, Meta, LinkedIn, TikTok, and CRM environments - Validate attribution logic and identify gaps in tracking, reporting, or data flow - Partner with Strategy to align measurement to business KPIs (revenue, pipeline, LTV, CAC) Tag Management & Technical Implementation - Lead implementation and ongoing optimization of tracking via Google Tag Manager  - Configure and maintain complex tag setups, including custom events, triggers, and variables - Support server-side tagging and advanced tracking environments where applicable - Collaborate with developers to ensure accurate data layer implementation Data Quality, QA & Governance - Own QA processes across tracking, tagging, and reporting outputs - Maintain clean, consistent event taxonomies and UTM structures - Proactively identify discrepancies in platform vs. source-of-truth reporting - Ensure compliance with privacy frameworks and consent management tools Performance Analysis & Insight - Translate raw data into clear, actionable insights tied to business outcomes - Support deep-dive analyses on performance shifts, channel contribution, and funnel efficiency - Partner with the Strategy Director to inform testing roadmaps and investment decisions - Build or support dashboards that provide clarity into performance across channels Cross-Functional Partnership - Act as the analytical counterpart to the Strategy Director / Enterprise AD - Support campaign launches with tracking validation and measurement readiness - Collaborate with Paid Media, Client Services, and Analytics teams to ensure alignment - Serve as a key voice in diagnosing performance issues and identifying opportunities What You'll Bring - 6+ years of experience in ad operations, digital analytics, or conversion tracking. - Advanced experience with Google Tag Manager  and GA4 with hands-on implementation experience. - Deep understanding of multi-touch attribution and cross-channel measurement - Strong understanding of browser-based tracking, cookies, and attribution principles. - Experience using debugging tools like Google Tag Assistant, Chrome DevTools, and Meta Pixel Helper. - Exceptional attention to detail and documentation skills. - Familiarity with server-side tagging environments and advanced GTM configurations. - Experience with CRM integrations (e.g. HubSpot, Salesforce) and offline conversion tracking - Familiarity with consent management tools and privacy-compliant tracking practices - Ability to write or modify JavaScript for custom tagging or enhanced eCommerce tracking. - Understanding of data layer strategies and dynamic event tracking. Benefits and Perks We Provide - Remote Workplace. You have the option to work at our office in Boston or remotely in one of these states: AZ, CA, CO, CT, FL, ID, IL, KY, ME, MD, MA, MI, MO, NV, NH, NJ, NY, NC, SC, OH, OK, PA, RI, TN, TX, UT, VT, VA. - Paid Time Off. Receive generous paid vacation benefits that increase each year you’re with us, 14 Company Holidays, and Summer Fridays from Memorial Day through Labor Day. - 401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider. - Life Insurance Benefit. No-cost coverage to ensure peace of mind for your family. - Short Term Disability Benefit. We've got you covered if you need to be OOO with an illness or injury that keeps you out of work. - Healthcare. Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for vision, and the option to participate in the FSA program. - Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses. - Continuing Education. Access to monthly team-led webinars, exclusive 829-cohort based learning, digital course platforms, and funding opportunities to attend national conferences and events. What We Believe At 829 Studios, we boldly embrace diversity, inclusivity, and equal opportunity. Our goal: a team rich in backgrounds, perspectives, and talents. Why? Because inclusivity powers our brilliance and client success. We are an Equal Opportunity Employer that is committed to equal employment opportunities regardless of race, religion, creed, color, sex, pregnancy, sexual orientation, gender, gender identity, national origin, disability, mental illness, age, ancestry, genetic information, military service, or any other status protected under applicable federal, state, or local laws. Who We Are  829 Studios is a Boston-based integrated digital marketing agency with a mission to propel organizations to unlock their full potential and accomplish their most ambitious goals. We harness the power of logic with magic – a balance of data-driven strategy and brand-focused creative. We partner with diverse organizations across various industries and our client list encompasses venture-backed start-ups, publicly traded companies, non-profits, and more. By committing not only to our growth as a company, but the development of our employees and teams’, we have created a collaborative environment that fosters ingenuity and promotes diversity, equity, inclusion, and belonging values within our community. 829 has been recognized as one of the nation’s top agencies by the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies), HubSpot's Top Digital Agencies list, and a we are and employee-certified Great Place to Work.   Salary Range: $80,000 - $90,000 We determine compensation based on experience, demonstrated skills, and current market conditions at the time of hire to ensure fairness and consistency across roles. Actual compensation will depend on experience and may be adjusted based on skills, qualifications, and alignment with the scope and impact of the role.

Title: Account Director, Web and Brand Location: Remote Department: Web : Account Management Job Description: The Account Director, Web & Brand is a senior growth leader who blends strategic account leadership with consultative new business development. This role is primarily focused on driving new revenue, with a strong emphasis on recurring engagements. You will serve as a trusted advisor to prospective clients, guiding them through complex web and brand decisions while partnering closely with internal teams to deliver thoughtful, well-scoped solutions. This is an ideal role for someone who loves building relationships, asking insightful questions, shaping solutions, and owning outcomes from first conversation through long-term partnership. What You'll Do New Business & Growth Leadership - Own and qualify a pipeline of web and brand engagements. - Carry a monthly sales target primarily weighted toward recurring revenue, with project revenue as a supporting component. - Lead consultative discovery conversations that uncover true business needs, constraints, and opportunities. - Develop and present strategic proposals for WordPress, Drupal, and Shopify builds, branding engagements, and ongoing website support retainers. - Guide prospects through decision-making with clarity, confidence, and empathy. - Partner with internal teams to ensure scopes are clear, achievable, and aligned with both client goals and delivery realities. Strategic Consulting & Solution Development - Translate complex business challenges into actionable web and brand solutions. - Scope work with precision, balancing ambition, budget, timeline, and internal capacity. - Clearly articulate trade-offs, risks, and opportunities so clients feel informed and supported. - Ensure a seamless handoff from sales to delivery with strong documentation, context, and shared expectations. Relationship Building & Representation - Serve as an ambassador for the agency in sales conversations, industry events, and partner relationships. - Build long-term trust with decision-makers, positioning yourself as a strategic partner rather than a transactional seller. - Strengthen the agency’s market presence through thoughtful outreach, referrals, and relationship-driven growth. Collaboration & Leadership - Work cross-functionally with strategy, design, development, project management, and account teams. - Advocate for best practices in scoping, estimation, resourcing, and client communication. - Share insights and contribute to continuous improvement across sales and account practices. - Support a culture of growth, curiosity, and shared success. What You'll Bring - 10+ years of experience in a digital, web, or branding agency, with meaningful responsibility in new business, account leadership, and solution consulting. - Strong understanding of website strategy and delivery across WordPress, Drupal, and Shopify, including discovery, UX, design, development, QA, and ongoing support. - Proven ability to carry and achieve sales targets, especially for recurring revenue and long-term engagements. - Excellent discovery, scoping, and estimation skills, with the ability to turn ambiguity into clarity. - Confident, engaging communicator who builds trust quickly with senior stakeholders. - Comfort collaborating with both creative and technical teams. - Experienced with CRM systems, proposal development, and pipeline management. - Strategic mindset with a genuine interest in helping clients succeed beyond the initial sale. What Success Looks Like - You consistently meet or exceed your monthly sales target, with a strong recurring revenue mix. - Clients view you as a trusted partner who understands their business and anticipates their needs. - Scopes are clear, profitable, and set delivery teams up for success. - Internal teams feel supported, informed, and aligned when work moves from sales into execution. Benefits and Perks We Provide - Remote Workplace. You have the option to work at our office in Boston or remotely in one of these states: AZ, CA, CO, CT, FL, ID, IL, KY, ME, MD, MA, MI, MO, NV, NH, NJ, NY, NC, SC, OH, OK, PA, RI, TN, TX, UT, VT, VA. - Paid Time Off. Receive generous paid vacation benefits that increase each year you’re with us, 14 Company Holidays, and Summer Fridays from Memorial Day through Labor Day. - 401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider. - Life Insurance Benefit. No-cost coverage to ensure peace of mind for your family. - Short Term Disability Benefit. We've got you covered if you need to be OOO with an illness or injury that keeps you out of work. - Healthcare. Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for vision, and the option to participate in the FSA program. - Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses. - Continuing Education. Access to monthly team-led webinars, exclusive 829-cohort based learning, digital course platforms, and funding opportunities to attend national conferences and events. What We Believe At 829 Studios, we boldly embrace diversity, inclusivity, and equal opportunity. Our goal: a team rich in backgrounds, perspectives, and talents. Why? Because inclusivity powers our brilliance and client success. We are an Equal Opportunity Employer that is committed to equal employment opportunities regardless of race, religion, creed, color, sex, pregnancy, sexual orientation, gender, gender identity, national origin, disability, mental illness, age, ancestry, genetic information, military service, or any other status protected under applicable federal, state, or local laws. Who We Are 829 Studios is a Boston-based integrated digital marketing agency with a mission to propel organizations to unlock their full potential and accomplish their most ambitious goals. We harness the power of logic with magic – a balance of data-driven strategy and brand-focused creative. We partner with diverse organizations across various industries and our client list encompasses venture-backed start-ups, publicly traded companies, non-profits, and more. By committing not only to our growth as a company, but the development of our employees and teams’, we have created a collaborative environment that fosters ingenuity and promotes diversity, equity, inclusion, and belonging values within our community. 829 has been recognized as one of the nation’s top agencies by the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies), HubSpot's Top Digital Agencies list, and a we are and employee-certified Great Place to Work. Salary Range: $115,000-$135,000 plus commission We determine compensation based on experience, demonstrated skills, and current market conditions at the time of hire to ensure fairness and consistency across roles. Actual compensation will depend on experience and may be adjusted based on skills, qualifications, and alignment with the scope and impact of the role.

Title: Paid Social Account Director Location: Remote Department: Marketing : Social Job Description: The Paid Social Account Director is a senior individual contributor responsible for owning the strategy, performance, and execution of a high-investment enterprise paid social program (multi-million dollar monthly spend). This role serves as the primary subject matter expert and strategic lead across paid social channels, driving scalable growth through creative-led performance, advanced audience strategy, and data-driven decision making. You will act as the day-to-day strategic owner of one of the agency’s most complex and high-impact accounts—partnering closely with senior client stakeholders, creative teams, and cross-channel leads to deliver measurable business outcomes. What You'll Do Strategic Ownership & Leadership - Own the end-to-end paid social strategy across platforms such as Meta, TikTok, Pinterest, LinkedIn, and emerging channels, aligning investment to business goals and growth targets - Translate business objectives into full-funnel social strategies, spanning prospecting, retargeting, and retention - Act as the primary strategic advisor to client stakeholders, delivering proactive, insight-driven recommendations - Lead annual, quarterly, and monthly planning, including budget allocation, forecasting, and scenario modeling - Identify and unlock incremental growth opportunities through audience expansion, creative iteration, and platform innovation Performance Management & Optimization - Own performance against core KPIs (CPA, ROAS, revenue, LTV, CAC efficiency, incrementality) - Develop and execute advanced optimization frameworks across audience targeting, bidding strategies, placements, and creative - Leverage platform automation (e.g., Advantage+ Shopping Campaigns, TikTok Smart Performance Campaigns) while maintaining strategic oversight and control - Build and maintain test-and-learn roadmaps, including creative testing, audience segmentation, and landing page optimization - Monitor pacing, diagnose performance shifts, and quickly resolve inefficiencies or scaling constraints Creative Strategy Leadership - Lead the development of creative strategy frameworks that drive performance across the funnel - Partner with creative teams to develop data-backed briefs, grounded in audience insights, platform trends, and performance data - Define and scale creative testing methodologies, including iteration velocity, messaging frameworks, and format diversification (UGC, video, statics, hooks) - Analyze creative performance and translate insights into clear recommendations that improve conversion and engagement Operational Excellence - Maintain hands-on ownership of campaign structure, audience frameworks, and account architecture - Ensure best-in-class implementation across platforms including Meta Ads Manager, TikTok Ads Manager, and other paid social ecosystems - Oversee campaign builds, QA, and trafficking to ensure accuracy, scalability, and adherence to best practices Analysis & Cross-Channel Collaboration - Analyze large datasets to extract actionable insights and translate them into clear strategic narratives - Partner with analytics teams to evolve forecasting models, incrementality testing, and attribution approaches - Partner with Paid Search, SEO, Programmatic, and Creative teams to ensure integrated media strategies Innovation & Thought Leadership - Stay ahead of platform changes, algorithm shifts, and emerging trends across Meta, TikTok, and the social landscape - Identify and implement new opportunities in automation, AI-driven creative, and audience expansion - Act as a client-facing and internal thought leader in paid social and performance creative strategy - Contribute to agency POVs, frameworks, and best practices for enterprise-scale social programs What You'll Bring - 6–10+ years of experience in paid social / performance marketing - Proven experience managing enterprise-level accounts with significant monthly spend ($1M+) - Deep expertise in platforms such as Meta Ads Manager and TikTok Ads Manager - Strong understanding of creative strategy as a performance lever - Advanced analytical skills with the ability to translate data into strategic direction - Demonstrated ability to influence senior stakeholders and drive business outcomes Nice-to-Haves: - Experience scaling DTC/eCommerce or high-growth B2C brands - Familiarity with attribution tools, CDPs, and advanced measurement solutions - Experience with incrementality testing (lift studies, geo testing, etc.) Benefits and Perks We Provide - Remote Workplace. You have the option to work at our office in Boston or remotely in one of these states: AZ, CA, CO, CT, FL, ID, IL, KY, ME, MD, MA, MI, MO, NV, NH, NJ, NY, NC, SC, OH, OK, PA, RI, TN, TX, UT, VT, VA. - Paid Time Off. Receive generous paid vacation benefits that increase each year you’re with us, 14 Company Holidays, and Summer Fridays from Memorial Day through Labor Day. - 401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider. - Life Insurance Benefit. No-cost coverage to ensure peace of mind for your family. - Short Term Disability Benefit. We've got you covered if you need to be OOO with an illness or injury that keeps you out of work. - Healthcare. Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for vision, and the option to participate in the FSA program. - Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses. - Continuing Education. Access to monthly team-led webinars, exclusive 829-cohort based learning, digital course platforms, and funding opportunities to attend national conferences and events. What We Believe At 829 Studios, we boldly embrace diversity, inclusivity, and equal opportunity. Our goal: a team rich in backgrounds, perspectives, and talents. Why? Because inclusivity powers our brilliance and client success. We are an Equal Opportunity Employer that is committed to equal employment opportunities regardless of race, religion, creed, color, sex, pregnancy, sexual orientation, gender, gender identity, national origin, disability, mental illness, age, ancestry, genetic information, military service, or any other status protected under applicable federal, state, or local laws. Who We Are 829 Studios is a Boston-based integrated digital marketing agency with a mission to propel organizations to unlock their full potential and accomplish their most ambitious goals. We harness the power of logic with magic – a balance of data-driven strategy and brand-focused creative. We partner with diverse organizations across various industries and our client list encompasses venture-backed start-ups, publicly traded companies, non-profits, and more. By committing not only to our growth as a company, but the development of our employees and teams’, we have created a collaborative environment that fosters ingenuity and promotes diversity, equity, inclusion, and belonging values within our community. 829 has been recognized as one of the nation’s top agencies by the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies), HubSpot's Top Digital Agencies list, and a we are and employee-certified Great Place to Work. Salary Range: $90,000-$130,000 We determine compensation based on experience, demonstrated skills, and current market conditions at the time of hire to ensure fairness and consistency across roles. Actual compensation will depend on experience and may be adjusted based on skills, qualifications, and alignment with the scope and impact of the role.

Title: Paid Search Account Director Location: RemoteAZ, CA, CO, CT, FL, ID, IL, KY, ME, MD, MA, MI, MO, NV, NH, NJ, NY, NC, SC, OH, OK, PA, RI, TN, TX, UT, VT, VA. Department: Marketing : Search Remote Full Time Marketing : Search Experienced Job Description: The Paid Search Account Director is a senior individual contributor responsible for owning the strategy, performance, and execution of a high-investment enterprise paid search program (multi-million dollar monthly spend). This role serves as the primary subject matter expert and strategic lead across all paid search initiatives, driving scalable growth through advanced optimization, data-driven decision making, and cross-channel integration. You will operate as the day-to-day strategic owner of one of the agency’s most complex and high-impact accounts—partnering closely with senior client stakeholders, internal channel leads, and analytics teams to deliver measurable business outcomes. What You'll Do Strategic Ownership & Leadership - Own the end-to-end paid search strategy for a large-scale enterprise account, aligning investment to business goals, seasonality, and growth targets - Translate business objectives into full-funnel search strategies, including non-brand, brand, Shopping, Performance Max, and emerging formats - Act as the primary strategic advisor to client stakeholders, delivering proactive recommendations grounded in data and market trends - Lead annual, quarterly, and monthly planning, including forecasting, budget allocation, and scenario modeling - Identify and prioritize incremental growth opportunities across audiences, query expansion, and automation Performance Management & Optimization - Own performance against core KPIs (CPA, ROAS, revenue, LTV, pipeline contribution) - Develop and execute advanced optimization frameworks across bidding, audience segmentation, creative, and landing pages - Build and maintain testing roadmaps, continuously validating hypotheses and scaling successful initiatives - Diagnose performance trends and quickly resolve issues related to pacing, tracking, or efficiency Operational Excellence - Maintain hands-on ownership of campaign architecture, including account structure, keyword strategy, and audience frameworks - Ensure best-in-class implementation across platforms such as Google and Microsoft Ads networks - Oversee campaign builds, QA, and trafficking to ensure accuracy and scalability Analysis & Cross-Channel Collaboration - Analyze large datasets to extract actionable insights and translate them into clear strategic narratives - Partner with analytics teams to evolve forecasting models, incrementality testing, and attribution approaches - Partner with Paid Social, SEO, Programmatic, and Creative teams to ensure integrated media strategies Innovation & Thought Leadership - Stay ahead of platform changes, AI advancements, and industry trends, proactively applying learnings - Identify and implement emerging opportunities (e.g., automation, new campaign types, audience signals) - Act as an internal and client-facing thought leader in paid search - Contribute to agency POVs, frameworks, and best practices for enterprise-scale accounts What You'll Bring - 6–10+ years of experience in paid search / performance marketing - Proven experience managing enterprise-level accounts with significant monthly spend ($1M+) - Deep expertise in platforms such as Google Ads, Microsoft Ads, and SA360 - Strong analytical skills with the ability to translate data into strategic recommendations - Demonstrated ability to influence senior stakeholders and drive strategic decisions - Hands-on experience with bidding strategies, feed-based campaigns, and automation Nice-to-Haves: - Familiarity with WordPress or a similar CMS. - Familiarity with attribution tools, CDPs, and advanced analytics environments - Exposure to experimentation frameworks (incrementality, geo-testing, lift studies) Benefits and Perks We Provide - Remote Workplace. You have the option to work at our office in Boston or remotely in one of these states: AZ, CA, CO, CT, FL, ID, IL, KY, ME, MD, MA, MI, MO, NV, NH, NJ, NY, NC, SC, OH, OK, PA, RI, TN, TX, UT, VT, VA. - Paid Time Off. Receive generous paid vacation benefits that increase each year you’re with us, 14 Company Holidays, and Summer Fridays from Memorial Day through Labor Day. - 401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider. - Life Insurance Benefit. No-cost coverage to ensure peace of mind for your family. - Short Term Disability Benefit. We've got you covered if you need to be OOO with an illness or injury that keeps you out of work. - Healthcare. Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for vision, and the option to participate in the FSA program. - Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses. - Continuing Education. Access to monthly team-led webinars, exclusive 829-cohort based learning, digital course platforms, and funding opportunities to attend national conferences and events. Salary Range: $90,000-$130,000 We determine compensation based on experience, demonstrated skills, and current market conditions at the time of hire to ensure fairness and consistency across roles. Actual compensation will depend on experience and may be adjusted based on skills, qualifications, and alignment with the scope and impact of the role.