Quench Water & Solar

• Drive outbound prospecting efforts within an assigned geographic market - remotely via phone, email, video calls, etc. - targeting a defined set of hospitality businesses such as hotels, resorts, restaurants, golf courses, and casinos. • Focus on both new business development (approx. 70%) and expansion within an assigned customer base (approx. 30%), increasing share of wallet through upselling and cross-selling existing clients. • Manage a territory that includes a mix of new prospects and assigned accounts, segmented by geography and, in some cases, by brand affiliation. • Research, identify, and build a robust pipeline of high-quality prospects using internal tools and external sources. • Leverage platforms like Salesloft and Salesforce to manage multi-step outreach cadences, log activity, monitor engagement, and report on pipeline health. • Engage directly with key decision-makers (i.e. General Managers, Directors of Food & Beverage, Directors of Operations) to understand their business needs and present tailored solutions. • Partner with marketing and sales leadership to refine positioning, adapt messaging based on prospect feedback, and stay aligned with campaign strategies. • Stay informed on hospitality industry trends, market dynamics, and competitor offerings to sharpen outreach efforts and maximize relevance.

• Realizar presentaciones diarias de productos y servicios. • Cerrar acuerdos de servicio asegurando la firma del cliente y la recopilación completa de la información requerida. • Completar y someter formularios de crédito, instalación y documentación contractual según los estándares de la empresa. • Recoger depósitos y/o el primer pago del contrato de arrendamiento, cuando aplique. • Realizar evaluaciones del área de instalación para garantizar viabilidad, seguridad y eficiencia, comunicando cualquier requerimiento adicional de equipo o materiales. • Asegurar que cada cierre cumpla con los precios y términos aprobados por la gerencia. • Generar cotizaciones precisas y alineadas con las necesidades del cliente. • Mantener comunicación periódica con los clientes asignados, realizando al menos una interacción (llamada o visita) cada cuatro meses. • Documentar todas las actividades, interacciones y oportunidades en Salesforce diariamente. • Verificar diariamente el CRM para citas, prospectos asignados y tareas pendientes. • Gestionar adecuadamente el *pipeline* de ventas y mantener información actualizada y precisa. • Mantener comunicación constante con el Gerente de Ventas. • Realizar llamadas de intervención con el Gerente de Ventas para aprobación de ofertas, cambios de precios o términos contractuales. • Participar en reuniones virtuales requeridas y asistir presencialmente a la reunión de cierre de mes. • Revisar toda la documentación antes de entregarla para procesamiento. • Ejecutar otras tareas asignadas según las necesidades del departamento. • Seguir las normas de salud y seguridad establecidas, cumplir con el Equipo de Protección Personal (EPP) en todo momento e informar de manera inmediata cualquier situación de riesgo, accidente o incidente. • Mantener una presencia profesional consistente con los estándares de Culligan. • Demostrar entusiasmo, actitud positiva y enfoque en el cliente en todas las interacciones. • Planificar semanalmente las actividades de trabajo para maximizar eficiencia y resultados. • Cumplir con las políticas, procedimientos y estándares operacionales de la empresa.

• Support new dealer onboarding from initial signup through the first 20 months • Arrange kickoff calls with all stakeholders calls • Ensure completion of all required training (technical, sales, installation) • Ensure all dealer checklists are completed • Coordinate dealer readiness for launch (product orders, scheduling, marketing activation) • Confirm dealers are properly prepared for installations • Coordinate structured 30-60-90-180-day huddle (performance reviews) • Identify performance gaps and implement corrective actions • Serve as primary point of contact for new dealers during onboarding • Escalate issues and coordinate internal support when needed • Conduct regular check-ins (weekly during onboarding phase & monthly thereafter)

• Lead vendor partnerships and customer experience for electronic payments • Optimize payment processes across customer portals • Manage electronic payment strategy

• Thoroughly work every inbound web and phone lead, ensuring connection with leads immediately upon contact with Quench • Proactively follow up with leads and opportunities to support their needs and move them through the decision-making process • Achieve and exceed all sales activity and revenue goals • Employ Salesforce and communications platforms to capture, manage pipeline, and close business • Partner with Field Sales and other departments to deliver outstanding customer support • Manage time effectively and efficiently • Maintain regular and reliable attendance

• Identify and build relationships with independent dealers not currently in our network. • Recruit new dealers to represent and sell Quench products, expanding our market reach. • Evaluate potential acquisition targets and collaborate with the M&A team to explore opportunities. • Work cross-functionally with internal stakeholders to align growth initiatives with strategic goals. • Track outreach and engagement efforts in CRM, maintaining accurate pipeline and reporting metrics.

• Contracting: Draft, review, and negotiate a wide range of commercial agreements, including MSAs, customer and vendor agreements, leases, licensing agreements, and other operational contracts. • Compliance & Regulatory Support: Advise business units on regulatory requirements applicable to Quench’s operations, including privacy, data security, consumer protection, commercial, and employment related issues. • Employment/Labor Support: Provide guidance on day-to-day employment law matters, policy interpretation, and HR Related issues in coordination with HR leadership. • Litigation Management: Support litigation and dispute resolution, manage outside counsel, and oversee internal fact development. • Legal Research & Analysis: Conduct timely research on legal issues affecting the business and provide clear, actionable recommendations. • Policy Development: Assist in drafting, updating, and implementing internal policies, processes, templates, and compliance standards. • Risk Management: Identify legal risks, propose mitigation strategies, and support the business in making informed, risk balanced decisions. • Cross Functional Support: Partner with Sales, Operations, Finance, HR, and other departments, providing practical legal guidance to enable business goals.

• Support the Quench Sales Team via numerous pre-sales activities necessary to ensure successful completion of the sales process • Facilitate the completion of customer supplied documentation for new vendor onboarding • Update Lead/Opportunity/Account information in Salesforce.com as needed • Set up and maintain 3rd party vendor portals used for invoicing and supplier credentialing • Produce professional bid proposals and respond to customer RFPs in accordance with customer timelines • Negotiate terms and conditions in customer contracts through red lining in accordance with Quench company guidelines • Audit signed contracts for accuracy and compliance prior to booking • Produce ad-hoc reports out of Salesforce.com in support of company sales initiatives • Work with Sales Operations teammates to complete all sales operations case work in accordance with departmental SLAs • Identify possible “red flags” and escalate to the Sales Operations Supervisor • Miscellaneous tasks as assigned • Maintain regular and reliable attendance

• Design and develop engaging, SCORM/xAPI compliant learning experiences by translating learning objectives into effective digital solutions grounded in adult learning principles and modern learning science. • Produce high-quality, mobile friendly multimedia learning content that meets accessibility and brand standards by creating videos, animations, graphics, and performance support assets optimized for field use. • Develop and optimize interactive eLearning solutions by building complex course functionality, publishing and troubleshooting in the LMS, and using xAPI/LMS analytics to refine learning effectiveness. • Partner with cross functional SMEs and L&D peers to gather insights, manage reviews and approvals, and ensure accurate, consistent learning solutions through collaborative design and stakeholder engagement. • Ensure high-quality, UpToDate learning experiences by conducting rigorous QA, analyzing learner data to drive improvements, maintaining and updating courses for relevance and compliance, and applying emerging learning technologies where appropriate.

• Responsible for achieving revenue quota for overall team quota. • Drive self-generated, outbound business growth. • Create a customer-oriented, high-performance sales culture through an appropriate combination of technology, teamwork and process. • Oversee and actively manage sales activities and key performance metrics on a daily basis. • Recruit, hire, evaluate, train and manage team in accordance to budget in support of exceeding revenue objectives. • Develop and execute a vertical-focused sales plan, dependably delivering monthly revenue targets. • Actively manage and drive funnel growth and provide reliable forecasts to senior management on a weekly basis. • Direct implementation and execution of sales policies and practices in accordance with company guidelines. • Collaborate with various internal departments to grow sales and maintain customer satisfaction. • Maintain regular and reliable attendance.