Caiz

Role Description The Media & PR Manager will be responsible for leading key marketing tasks for the digital arm of PR focusing on online media, including ICO and Crypto tracking sites, and influencer outreach. The Media & PR Manager will craft press releases, monitor coverage, conceive and execute strategic partnerships, oversee online media, and develop relationships with editors, journalists, and influencers in the corresponding niches. The Media & PR Manager should be highly organized and resourceful, able to develop a strategy and calendar and execute on that plan while also remaining flexible in order to effectively deal with press requests as they come in. While the Media & PR Manager will work with external agencies, they should be extremely comfortable in a highly autonomous environment where they will be relied upon to execute their own ideas. Responsibilities - Define Media plan based on global marketing strategy - Work with the product and marketing team to align on the media plan according to roadmap - Select media outlets, ICO & Crypto tracking sites, and influencers to work with - Define publishing contents and brief agencies - Review all articles and ensure the information shared is correct and aligned with the marketing messages - Fully manage media publishing of PR articles and for link building articles - Fully manage ICO tracker/Coin tracker listings - Find the right influencer and manage the relationship with the influencer - Work with internal and external partners with KPI of improved sales returns and ROI from the investments - Establish new best practices in this new territory together with global partners - Build and maintain strong rapports with press/influencers and deliver PR value against the PR spending - Cultivate and develop productive relationships with traditional and social media contacts on behalf of the brand - Work in partnership with cross-functional teams to manage relationships from a PR standpoint defining, implementing, and monitoring PR brand campaigns in tight collaboration with the wider marketing team, specifically the digital and marketing managers Qualifications - 5+ years of professional experience - Knowledge or experience in Finance and/or Decentralized Finance and/or Cryptocurrency/Blockchain is an advantage - An understanding of the global media landscape within the Crypto, DeFi/Finance, Blockchain/Tech sector - Highly organized and resourceful, able to develop a strategy and calendar and execute on that plan while also remaining flexible - Analytical capacity to interpret KPIs and results of Media campaigns and take performance-based decisions - Exceptional organizational skills and high emotional intelligence; demonstrated ability to build and maintain strong relationships - Outstanding writing and communication skills, highly-impactful social capacity - Demonstrated ability to work effectively both autonomously and collaboratively - Creative thinking skills - Tech-savvy Requirements - Bachelor or Master Degree in Journalism, PR, Marketing, Communications or similar - Fluent in English - Microsoft Office Benefits - Competitive Financial Compensation: We offer financial benefits that reflect the value of your work and dedication. - Work Flexibility: Enjoy the flexibility to work from home, the office, or even abroad. - Annual Holidays: Generous paid time off to help you maintain a healthy work-life balance. - Relocation Assistance: We provide relocation support for employees moving to new locations. - Professional Development: Opportunities for training, certifications, and career growth. - Employee Recognition: Programs to celebrate and reward your achievements and contributions. - Inclusive & Collaborative Culture: A supportive and diverse work environment where your voice matters. - Diversity, Equality, and Inclusion: We are committed to fostering a workplace that values diversity and promotes equality and inclusion for all employees.

Role Description We are hiring a Customer Support Specialist to manage customer queries and complaints. You will also be asked to make modifications and escalate complaints across several communication channels. Responsibilities: - Manage large amounts of social media and website inquiries. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts, and file documents. - Follow communication procedures, guidelines, and policies. - Take the extra mile to engage customers. Qualifications - 5+ years of experience in Customer Support, including 2 years of experience in Crypto Customer Support. - Knowledge or experience in Finance and/or Decentralized Finance and/or Cryptocurrency/Blockchain. - Thorough knowledge of legislation about consumer protection. - Top-notch oral, written, and interpersonal abilities. - Well-developed arbitration skills with the ability to remain impartial. - Affinity for multitasking with precision. - Capacity to accept and utilize constructive criticism. - Alignment with our company's values. - Diploma, Bachelor, or Master Degree in Economics, Business, Sales, or similar. - Fluent in English. Benefits - Competitive Financial Compensation: We offer financial benefits that reflect the value of your work and dedication. - Work Flexibility: Enjoy the flexibility to work from home, the office, or even abroad. - Annual Holidays: Generous paid time off to help you maintain a healthy work-life balance. - Relocation Assistance: We provide relocation support for employees moving to new locations. - Professional Development: Opportunities for training, certifications, and career growth. - Employee Recognition: Programs to celebrate and reward your achievements and contributions. - Inclusive & Collaborative Culture: A supportive and diverse work environment where your voice matters. - Diversity, Equality, and Inclusion: We are committed to fostering a workplace that values diversity and promotes equality and inclusion for all employees.

Role Description We are looking for a Crypto Affiliate Manager to build, manage, and grow our affiliate and partner network. This role is responsible for recruiting affiliates, managing relationships with partners, and driving user acquisition for our crypto platform through affiliate marketing channels. The ideal candidate has experience in crypto, fintech, or online affiliate marketing and understands how to work with influencers, traders, media partners, and crypto communities. Key Responsibilities - Affiliate Program Management: - Manage and optimize the company’s crypto affiliate program. - Track affiliate performance, commissions, and conversions. - Affiliate Recruitment: - Identify and onboard new affiliates such as: - Crypto influencers - Trading communities - Bloggers - YouTubers - Web3 media platforms - Relationship Management: - Build strong relationships with existing affiliates. - Provide partners with marketing materials, updates, and support. - Campaign Management: - Plan and launch affiliate campaigns to drive new user sign-ups and trading activity. - Performance Monitoring: - Track key metrics such as: - Sign-ups - Trading volume - CPA (Cost per Acquisition) - ROI - Collaboration: - Work closely with marketing, product, and compliance teams to ensure campaigns follow platform guidelines. - Market Research: - Monitor competitor affiliate programs and identify growth opportunities in the crypto ecosystem. Qualifications - 4+ years of experience in Affiliate Marketing or Partnership Management - Experience working in crypto, blockchain, fintech, or online trading platforms - Strong understanding of crypto exchanges, trading, and referral programs - Experience using affiliate tracking platforms - Strong communication and negotiation skills Benefits - Competitive Financial Compensation: We offer financial benefits that reflect the value of your work and dedication. - Work Flexibility: Enjoy the flexibility to work from home, the office, or even abroad. - Annual Holidays: Generous paid time off to help you maintain a healthy work-life balance. - Relocation Assistance: We provide relocation support for employees moving to new locations. - Professional Development: Opportunities for training, certifications, and career growth. - Employee Recognition: Programs to celebrate and reward your achievements and contributions. - Inclusive & Collaborative Culture: A supportive and diverse work environment where your voice matters. - Diversity, Equality, and Inclusion: We are committed to fostering a workplace that values diversity and promotes equality and inclusion for all employees.

Role Description We are looking for a competent Event Manager to oversee and organize events that will make an impact to a target audience. Responsibilities: - Planning and executing crypto-related events, conferences, and meet-ups - Collaborating with industry experts, sponsors, and speakers - Developing event concepts that align with the latest trends in the crypto space - Managing event budgets, sponsorships, and partnerships - Overseeing logistics, including venue selection and technical requirements - Utilizing social media and other channels to promote events and engage the crypto community Qualifications - 5+ years of experience in content planning or content strategy - Strong understanding of cryptocurrency, blockchain, and crypto trading - Experience creating content calendars and marketing campaigns - Experience working with crypto exchanges, Web3 companies, or fintech platforms - Knowledge of SEO tools (Ahrefs, SEMrush, Google Search Console) - Experience with content management systems (CMS) - Strong research and organizational skills - Excellent communication and planning abilities - Bachelor or Master Degree in Marketing or similar - Fluent in English Benefits - Competitive Financial Compensation: We offer financial benefits that reflect the value of your work and dedication. - Work Flexibility: Enjoy the flexibility to work from home, the office, or even abroad. - Annual Holidays: Generous paid time off to help you maintain a healthy work-life balance. - Relocation Assistance: We provide relocation support for employees moving to new locations. - Professional Development: Opportunities for training, certifications, and career growth. - Employee Recognition: Programs to celebrate and reward your achievements and contributions. - Inclusive & Collaborative Culture: A supportive and diverse work environment where your voice matters. - Diversity, Equality, and Inclusion: We are committed to fostering a workplace that values diversity and promotes equality and inclusion for all employees. Company Description Caiz is THE FIRST ISLAMIC ECOSYSTEM BUILT ON BLOCKCHAIN: The mission is to create a Fiqh compliant financial ecosystem that provides our community fair and easy access to ethical financial products and services that give them the tools to build a strong financial future and engage in long term economically beneficial behaviour. Caizcoin is the native coin that can be used on the Caiz blockchain to make payments, store value and to interact with the ethical financial products that will be built. The Caiz app serves as the centerpiece of the extensive Caiz ecosystem. With the App, you can maintain complete control over your digital assets and access all the features of the ecosystem.

Role Description Looking for a Graphic, UX/UI Visual Designer who can bring clarity, consistency, and aesthetic precision to everything we put out, from websites and social media to decks, ads, and internal content. You’ll work across Figma, Framer, Canva, and Notion, designing for a Fintech / Web3-forward brand with a clean, minimalistic design aesthetic. This role requires someone who can confidently design for multiple platforms while maintaining visual consistency across website, social media, paid ads, emailers, decks, and internal tools. What you'll do: - Design landing pages, decks, social media visuals, and paid ad creatives in line with Caiz’s brand identity - Turn complex topics into simple, effective infographics and visual explainers - Create and manage Canva templates for team use across content formats - Design in correct formats and dimensions for Twitter, Instagram, LinkedIn, and other social channels - Build out basic brand elements like color palettes, logo options, and visual systems - Work in Figma and Framer to deliver web-ready design systems and UI components - Use Notion to manage visual tasks, collaborate on content, and follow the content calendar - Stay informed about trends in design, fintech, and Web3 to keep visuals fresh and relevant Qualifications - 4+ years of experience in graphic design, visual UI/UX design, or brand design—preferably within Crypto/Blockchain - Strong experience in Figma, Canva, Framer, and working knowledge of Notion - A portfolio that shows modern, Web3/Fintech-centric design for digital platforms - Experience designing across web, mobile, social media, and paid ad platforms - Ability to simplify and visualize complex content into easy-to-understand layouts and visuals - Solid understanding of branding basics, typography, logos, palettes, layout systems - Familiarity with design trends in fintech, crypto, and emerging tech - Comfortable working with content, marketing, and product teams - Bonus: Experience in startups, fintech, or Web3 ecosystems - Bonus: Animation or motion graphics (even light touch) is a plus Requirements - Bachelor’s degree in Graphic Design, Visual Communication, or a related field - Fluent in English Benefits - Competitive Financial Compensation: We offer financial benefits that reflect the value of your work and dedication. - Work Flexibility: Enjoy the flexibility to work from home, the office, or even abroad. - Annual Holidays: Generous paid time off to help you maintain a healthy work-life balance. - Relocation Assistance: We provide relocation support for employees moving to new locations. - Professional Development: Opportunities for training, certifications, and career growth. - Employee Recognition: Programs to celebrate and reward your achievements and contributions. - Inclusive & Collaborative Culture: A supportive and diverse work environment where your voice matters. - Diversity, Equality, and Inclusion: We are committed to fostering a workplace that values diversity and promotes equality and inclusion for all employees.

Role Description Are you ready to be part of a groundbreaking initiative that combines Islamic finance principles with cutting-edge blockchain technology? Look no further than Caiz – THE FIRST ISLAMIC ECOSYSTEM BUILT ON BLOCKCHAIN. At Caiz, our mission is clear: to create a Fiqh compliant financial ecosystem that provides our community with fair and easy access to ethical financial products and services. We believe in empowering individuals to build a strong financial future while engaging in long-term economically beneficial behavior. You will orchestrate the further development and implementation of the company's growth model. In partnership with the CEO and Founder, you will leverage your knowledge of and previous experience in Finance, Cryptocurrency and Blockchain, and/or new venture development in support of key enterprise priorities. You will help to provide strategic direction, further structure the company and establish and implement processes that support the company’s growth. You will, in particular, oversee the areas of Marketing, Business Development and Customer Support and assure together with the corresponding directors the implementation of the company’s priorities. You are a highly skilled generalist with previous experience in the Finance, Decentralized Finance and/or Cryptocurrency/Blockchain sector with a passion for people, process, strategy, and results. You possess the drive and flexibility to be an early-stage team member with sincere dedication to our mission of diversity and inclusion. Responsibilities - Represent the company alongside the CEO and Founder as an expert in Finance, decentralized finance, and/or cryptocurrency/blockchain to investors, partners, and other external parties. - Collaborate with the Founder and CEO to provide strategic direction and contribute to creative and operational initiatives aimed at ensuring a highly functional organization. - Supervise day-to-day operations and management of customer-facing areas, including marketing, business development, and support, working closely with area directors. - Assist in establishing an appropriate organizational structure and develop processes to support the company's growth. - Execute initiatives and communications specific to the company's growth and development, as well as engagement with the company's investors. - Develop and implement an organizational chart and hiring roadmap for the company. - Partner with the CEO and Chief Strategy Officer in planning and executing international growth and partnership ventures. - Operate at a tactical, strategic, and operational level, coordinating various projects. - Take the lead on business development activities related to client acquisition and corporate partnerships. Qualifications - Proven experience as a COO, VP of Operations, or a similar leadership role in the crypto, blockchain, fintech, or DeFi space. - Strong understanding of blockchain technology, cryptocurrency markets, DeFi, NFTs, and Web3 ecosystems. - Experience in scaling startups or fast-growing companies in the crypto or tech industry. - Deep knowledge of crypto regulations, compliance (KYC/AML), and risk management. - Strong strategic thinking and problem-solving skills. - Excellent interpersonal and communication abilities. - Sound financial acumen and budget management skills. - Knowledge of relevant industry trends and regulations. - Leadership and team-building skills. Requirements - Bachelor or Master Degree in Business, Finance, IT, Engineering or similar. - Fluent in English. Benefits - Competitive Financial Compensation: We offer financial benefits that reflect the value of your work and dedication. - Work Flexibility: Enjoy the flexibility to work from home, the office, or even abroad. - Annual Holidays: Generous paid time off to help you maintain a healthy work-life balance. - Relocation Assistance: We provide relocation support for employees moving to new locations. - Professional Development: Opportunities for training, certifications, and career growth. - Employee Recognition: Programs to celebrate and reward your achievements and contributions. - Inclusive & Collaborative Culture: A supportive and diverse work environment where your voice matters. - Diversity, Equality, and Inclusion: We are committed to fostering a workplace that values diversity and promotes equality and inclusion for all employees.

Role Description Caiz is looking for a crypto and tech-savvy Senior Social Media Manager to join our marketing team. In this role, you will maintain and strengthen our brand presence as leaders in the crypto space by managing our existing social channels. The ideal candidate is fascinated and actively engaged within the crypto sector and has experience with social media platforms, including Twitter and YouTube. They also enjoy identifying and exploring new crypto trends and cultures and are hungry to expand their social media and marketing skills as they pertain to this exciting new sector. You will report to the Head of Marketing. Responsibilities: - Run the day-to-day operations of Caiz’s social platforms (Twitter, LinkedIn, YouTube, Facebook, etc.) - Strong writing skills and the ability to create engaging and compelling content for social media posts and campaigns - Develop and execute a comprehensive social media strategy aligned with the overall marketing goals and target audiences - Track performance metrics, measure the success of campaigns, and make data-driven decisions for optimization - Run Live events and AMA sessions - Manage multiple social media accounts and campaigns simultaneously, adhering to timelines and deadlines - Ideate unique and engaging social media ideas and campaigns - Engage in online conversations with Caiz’s social community about our services - Coordinate with other teams to ensure a cohesive brand message across all channels - Continue to grow current social channels, identify new platform opportunities to continue expansion, and identify opportunities and/or potential issues - Strategize and coordinate social media distribution of new research reports published on a daily basis and new product releases Qualifications - 5+ years of professional experience in a Social Media Manager role - Previous experience with growing communities, preferably among crypto exchanges/wallets / Layer 1-2 ecosystems - Demonstrate knowledge of the crypto ecosystem subject matter and trending topics - 3-5 years of experience in social management - Experience using social media platforms (Twitter, YouTube, LinkedIn, etc.) - Familiarity with social media management tools like Hootsuite, etc. - Excellent verbal and written communication skills, with the ability to convey ideas effectively - A team player, but independent and self-motivated Requirements - Bachelor or Master Degree in Marketing, Communications or similar - Fluent in English Benefits - Competitive Financial Compensation: We offer financial benefits that reflect the value of your work and dedication - Work Flexibility: Enjoy the flexibility to work from home, the office, or even abroad - Annual Holidays: Generous paid time off to help you maintain a healthy work-life balance - Relocation Assistance: We provide relocation support for employees moving to new locations - Professional Development: Opportunities for training, certifications, and career growth - Employee Recognition: Programs to celebrate and reward your achievements and contributions - Inclusive & Collaborative Culture: A supportive and diverse work environment where your voice matters - Diversity, Equality, and Inclusion: We are committed to fostering a workplace that values diversity and promotes equality and inclusion for all employees

Role Description We're looking for a Web3 Motion Designer & Video Editor who’s excited to craft clear, engaging visuals that bring our story to life across web, social, and product interfaces. - Create high-quality motion graphics and video edits using After Effects, Premiere, or DaVinci Resolve - Combine motion graphics with real-world visuals, including stock footage or AI-generated content - Design and implement micro-animations for websites using tools like Spline, GSAP, Lottie, or Framer - Develop Web3-style animations with a clean, futuristic visual language - Build lightweight, interactive web banners and animations using HTML5/CSS - (Bonus) Embed videos into email newsletters and landing pages for enhanced user engagement Qualifications - A strong portfolio that shows both visual finesse and motion skills - 3+ years in Web3 Motion Designer & Video Editor roles - Proficiency in After Effects, Premiere, or DaVinci Resolve - Experience combining motion graphics with real-world visuals (stock or AI-generated) - Ability to create micro-animations for websites (Spline, GSAP, Lottie, Framer preferred) - Experience in Web3-style animations and clean, futuristic visual language - Familiarity with lightweight interactive web banners and HTML5/CSS animations - Bonus: Embed videos within email newsletters and landing pages Requirements - Diploma, Bachelor or Master Degree in Design or similar - Fluent in English Benefits - Competitive Financial Compensation: We offer financial benefits that reflect the value of your work and dedication. - Work Flexibility: Enjoy the flexibility to work from home, the office, or even abroad. - Annual Holidays: Generous paid time off to help you maintain a healthy work-life balance. - Relocation Assistance: We provide relocation support for employees moving to new locations. - Professional Development: Opportunities for training, certifications, and career growth. - Employee Recognition: Programs to celebrate and reward your achievements and contributions. - Inclusive & Collaborative Culture: A supportive and diverse work environment where your voice matters. - Diversity, Equality, and Inclusion: We are committed to fostering a workplace that values diversity and promotes equality and inclusion for all employees.

Role Description As a Paid Ads Specialist, you will be responsible for planning, implementing, and optimizing paid advertising campaigns across various platforms. You'll collaborate with cross-functional teams to drive targeted traffic, increase brand visibility, and achieve measurable results. - Develop and execute effective paid advertising campaigns on platforms such as Google Ads, Facebook Ads, LinkedIn, and others. - Conduct keyword research, audience targeting, and competitor analysis to inform campaign strategies. - Create compelling ad copy and design eye-catching visuals that align with brand guidelines. - Monitor and analyze campaign performance, providing insights and recommendations for optimization. - Manage advertising budgets, ensuring efficient allocation and maximum return on investment (ROI). - Stay abreast of industry trends, new ad formats, and platform updates to continuously improve campaign effectiveness. - Collaborate with the marketing team to align paid advertising efforts with overall marketing strategies. Qualifications - 4+ years of work experience in a Paid Ad role. - Experience in Cryptocurrency/Blockchain. - In-depth knowledge of advertising platforms, including Google Ads, Facebook Ads Manager, and LinkedIn Advertising. - Proficient in data analysis and using analytics tools to measure campaign performance. - Experience marketing crypto exchanges, DeFi platforms, or fintech products. - Knowledge of Google Analytics, Tag Manager, and tracking tools. - Experience running global marketing campaigns. - Familiarity with crypto ad compliance policies. - Strong creative and strategic thinking skills. - Excellent communication and collaboration abilities. Requirements - Bachelor or Master Degree in Marketing, Advertising or similar. - Fluent in English. Benefits - Competitive Financial Compensation: We offer financial benefits that reflect the value of your work and dedication. - Work Flexibility: Enjoy the flexibility to work from home, the office, or even abroad. - Annual Holidays: Generous paid time off to help you maintain a healthy work-life balance. - Relocation Assistance: We provide relocation support for employees moving to new locations. - Professional Development: Opportunities for training, certifications, and career growth. - Employee Recognition: Programs to celebrate and reward your achievements and contributions. - Inclusive & Collaborative Culture: A supportive and diverse work environment where your voice matters. - Diversity, Equality, and Inclusion: We are committed to fostering a workplace that values diversity and promotes equality and inclusion for all employees.

Role Description We are looking for an experienced Crypto Product Content Lead to lead the strategy, creation, and management of product-related content for our cryptocurrency platform. This role will focus on creating clear, engaging, and educational content that helps users understand our products, features, and services across the crypto ecosystem. The ideal candidate has a strong understanding of cryptocurrency, blockchain technology, DeFi, trading platforms, and digital assets, along with experience in content strategy and product communication. Key Responsibilities - Product Content Strategy: Develop and manage the overall content strategy for crypto products and features. Ensure all product content aligns with brand voice and business goals. - Product Documentation & Guides: Create and maintain product documentation including: - Feature guides - Help center articles - Tutorials - FAQs - Release notes - User Education: Simplify complex crypto concepts such as DeFi, staking, wallets, trading, NFTs, and blockchain technology for different user segments. - Cross-Team Collaboration: Work closely with Product Managers, Developers, Marketing, and Compliance teams to ensure content accuracy and clarity. - Content Leadership: Manage and mentor content writers and editors. Review and approve all product-related content before publishing. - SEO & Content Optimization: Optimize content for search engines and user engagement. Identify keyword opportunities related to crypto products. - Product Launch Support: Create content for new product launches, feature updates, and token listings. - Performance Analysis: Monitor content performance using analytics tools and improve based on data insights. Qualifications - 5+ years of experience in Content Strategy, Product Content, or Product Marketing - 3+ years of experience in crypto, blockchain, fintech, or Web3 industry - Strong understanding of cryptocurrency markets, exchanges, wallets, and DeFi - Excellent writing, editing, and storytelling skills - Experience working with CMS platforms and SEO tools - Ability to translate complex technical concepts into simple user-friendly content - Bachelor or Master Degree in Journalism, Marketing or similar - Fluent in English Benefits - Competitive Financial Compensation: We offer financial benefits that reflect the value of your work and dedication. - Work Flexibility: Enjoy the flexibility to work from home, the office, or even abroad. - Annual Holidays: Generous paid time off to help you maintain a healthy work-life balance. - Relocation Assistance: We provide relocation support for employees moving to new locations. - Professional Development: Opportunities for training, certifications, and career growth. - Employee Recognition: Programs to celebrate and reward your achievements and contributions. - Inclusive & Collaborative Culture: A supportive and diverse work environment where your voice matters. - Diversity, Equality, and Inclusion: We are committed to fostering a workplace that values diversity and promotes equality and inclusion for all employees.