This page tracks remote collections openings that are location-eligible for Virginia.
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Community Health Systems is one of the nation's leading healthcare providers. With healthcare delivery systems in 36 distinct markets across 14 states, CHS operates 69 affiliated hospitals with more than 10,000 beds and approximately 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers.
Role Description As a Remote Medical Collections Specialist at Community Health Systems (CHS) - Shared Services Center, you’ll play a vital role in quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. The Remote Collections Specialist is responsible for processing, reviewing, and verifying reimbursement claims to ensure accuracy, compliance, and timely resolution. This role involves: - Analyzing account balances and identifying discrepancies. - Applying appropriate transaction codes to facilitate accurate claims processing. - Collaborating with internal teams to support workflow efficiency, revenue integrity, and compliance with payer guidelines. - Maintaining productivity and accuracy standards. Key responsibilities include: - Processing and verifying reimbursement claims, ensuring accuracy and compliance with payer guidelines and regulatory requirements. - Reviewing and resolving claim discrepancies, identifying incorrect payments, denials, or underpayments and taking appropriate action. - Applying correct transaction codes to accounts, ensuring proper claim adjudication and reimbursement flow. - Monitoring and following up on outstanding claims, ensuring timely resolution and payment collection. - Collaborating with revenue cycle teams and payers to investigate claim denials and appeal decisions when necessary. - Researching and interpreting payer policies, ensuring adherence to reimbursement requirements and claim submission rules. - Documenting account actions accurately and thoroughly in the appropriate systems, maintaining compliance with department protocols. - Identifying process improvement opportunities, contributing to increased efficiency and streamlined reimbursement workflows. - Maintaining strict confidentiality of patient and financial information, ensuring compliance with HIPAA and corporate policies. - Performing other duties as assigned. - Complying with all policies and standards. This is a fully remote opportunity. Qualifications - H.S. Diploma or GED required. - Associate Degree or coursework in Accounting, Finance, Healthcare Administration, or related field preferred. - 0-1 years of experience in medical billing, reimbursement, claims processing, or accounts receivable required. - Experience with payer reimbursement policies, claim adjudication, and healthcare revenue cycle operations preferred. Requirements - Strong knowledge of medical billing, reimbursement procedures, and payer guidelines. - Familiarity with claim submission, denial management, and appeals processes. - Ability to analyze account balances, identify discrepancies, and apply appropriate adjustments. - Proficiency in electronic health records (EHR), billing software, and reimbursement systems. - Strong problem-solving and critical-thinking skills, ensuring accurate claims resolution. - Effective communication and collaboration skills, working with payers, revenue cycle teams, and internal departments. - Knowledge of HIPAA, compliance regulations, and healthcare reimbursement standards. Benefits - Paid Time Off (PTO) - Comprehensive Health Benefits - Medical, Dental & Vision - 401k with company match - Tuition reimbursement
Established in 2013, Allegion is a global, publicly traded safety and security company offering a variety of products for businesses, homes, schools, and other
• Manage and motivate a collection team to drive portfolio performance, DSO, % Current, reduction of 60+ day balances • Drive improved collections results to achieve business AR performance annual plan • Build solid relationships with customers, sales, branch operations, and staff • Work with Credit Management on larger, challenging accounts • Analyze Accounts Receivable results and develop reports • Mentor and provide leadership to collection staff • Ensure compliance with internal control environment and policies
Smile Brands works with general and multispecialty dental groups in the United States to provide support services, and through its work, it supports over 7,500
Role Description We are seeking a Collections Agent to join our Patient Services team. The primary function of this role is to handle inbound and outbound calls to resolve outstanding balances for rendered services. The Collections Agent must effectively respond to patient inquiries, provide status of accounts, provide account updates, and offer payment solutions, with the goal to cure delinquent balances, while providing excellent customer service. Schedule (days/hours): 2 options: Mon–Fri 8a–4:30p or Mon–Thurs 9a–5:30p, Fri 8:30a–5p; both include rotating Sat 7a–12p (PST) Responsibilities - Handle high-volume inbound and outbound calls to resolve patient account balances - Provide clear, accurate account information, including charges, payments, and insurance details - Negotiate payment arrangements and guide patients toward appropriate solutions - Address questions, disputes, and concerns with professionalism and empathy - Collaborate with internal teams and field offices to support resolution efforts - Meet daily productivity and collection performance goals Qualifications - 2+ years of experience in collections, sales, or negotiation - Strong customer service skills with the ability to de-escalate and build rapport - Experience in a high-volume call center environment (inbound and/or outbound) - Clear communication skills and attention to detail - Bilingual (English/Spanish) Preferred Qualifications - Experience in dental, medical, or healthcare billing - Familiarity with insurance benefits and account reconciliation Compensation $16.50 + commission Benefits - Paid time off (“PTO”) - Health, dental, and vision insurance - Health savings account - Telemedicine - Flexible spending accounts - Life insurance - Disability insurance - Employee discount programs - Pet insurance - 401k plan
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Role Description States eligible for remote work: SD, FL, GA, KY, OH, SC, TN, TX, VA, WY. Perform duties necessary to ensure the proper interpretation, processing, recording, approval and payment of inpatient and outpatient medical claims. Accurately reviews information for processing claims into a computerized system in accordance with the primary payer specifications and billing guidelines. Essential Functions: - Demonstrates application of compliance standards and payer specific data to properly file claims and ensures prompt, appropriate reimbursement of services and supplies billed to third parties and appropriate payment of services and supplies due from patients, as evidenced by documentation, observation and feedback. - Demonstrates a working knowledge of third party payer procedures including, but not limited to: Commercial Payers, Veterans Administration, worker' compensation, third-party liability, county payers, and all other third party contractual agreements as required. - Conducts timely follow up of claims. Use tools provided to track and trend patterns of claim submission issues that might require Compliance and Charge master staff to resolve, or HIPAA transaction code set review. Research payer requirements and offer suggestions to leadership for claims submission issues. - Maintains and updates appropriate system documentation to provide information regarding claim processing to internal or external customers. - Identifies unresolved requests of patient responsibility and transfers account to self pay. Performs duties and provides best customer service using behaviors that demonstrate responsibility and accountability. - Participates in departmental activities related to performance improvement and quality control. - Demonstrates a working knowledge of denial follow up and first level appeals. - All other duties as assigned. Qualifications - Education - High School Diploma/GED Equivalent in General Studies - Preferred Experience - 1+ years of Clerical Experience; 1+ years of Medical Patient Accounts/Financial Services Experience - Preferred Education - Bachelors degree in Accounting, Business, Health Related Field - Preferred Certifications - Certified Clinical Account Technician (CCAT) - Accredited University or accredited training professionals; Certified Patient Account Technician (CPAT) - Accredited University or accredited training professionals Requirements - Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Benefits - Supportive work culture - Medical, Vision and Dental Coverage - Retirement Plans, Health Savings Account, and Flexible Spending Account - Instant pay is available for qualifying positions - Paid Time Off Accrual Bank - Opportunities for growth and advancement - Tuition assistance/reimbursement - Excellent pay differentials on qualifying positions - Flexible scheduling
• Monitor and manage accounts receivable across assigned properties, ensuring accurate and timely posting of payments, charges, move-out balances, and utility bill-backs. • Lead the delinquency and eviction process, including issuing notices, coordinating legal filings, and ensuring compliance with Fair Housing as well as applicable county and state laws. • Communicate effectively with residents and guarantors regarding balances, payment plans, and the overall collection process. • Maintain organized, audit-ready financial records and assist with monthly closing procedures and reporting. • Collaborate with onsite teams to verify ledger accuracy and support move-out reconciliations and security deposit refunds. • Clearly explain account statuses and policies to stakeholders with professionalism and empathy. • Work independently in a fully remote environment. No travel required.
Mission Lane is a financial technology company that revolutionizes access to financial tools in credit, debit, and income discovery to pave a clearer way forwar
• Take control of a complex, multi-stakeholder initiative • Become Mission Lane's primary operational point of contact with the first vendor partner • Build the foundational infrastructure for the program including SFTP file transfer pipelines, automated account placement logic, vendor scorecard framework, QA and call-monitoring protocols, exception playbooks for transitioning accounts
Firstsource is self-described as a leading provider of transformational solutions and services designed to help organizations across industries reinvent operations and reimagine bu
Title: Healthcare Collections Specialist Location: Remote United States Job Description: Requisition ID: 21602 Description: SCHEDULE: Monday through Friday 9 AM to 9 PM EST (8 hours Shift) GENERAL SUMMARY: The Healthcare Collections Specialist performs specialized collection work. This task is performed on behalf of clients to help in reducing their outstanding accounts receivables. Foundation Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities: - Maneuver between several different software systems documenting accurate and up to date information in the account history while maintaining confidentiality of account information - Maintain a confidential and orderly remote work area. - Assist with obtaining and updating debtors contact information in client systems - Answer inbound calls from patients who are requesting assistance with making a payment on their outstanding medical/healthcare accounts. This assistance may include providing suggestions of ways that a patient can find the resources to pay their account(s) or negotiate payment arrangements that are within the payment guidelines specific to the hospital or physician’s office. - Place outbound calls to patients who have yet to establish a payment or payment arrangements to resolve their outstanding medical/healthcare bills. Upon contact, provide assistance and suggestions of ways that a patient can find the resources to pay their account(s) or negotiate payment arrangements that are within the payment guidelines specific to the hospital or physician’s office. - Work closely within a virtual team atmosphere to accomplish daily productivity goals primarily regarding the number of calls made/received and the dollars collected each day. - Work closely within a virtual team atmosphere to accomplish monthly dollars collected goals. - Work virtually in a highly incented environment; contests and incentives are run weekly to ensure that all Collectors are motivated to work closely with patients and collect available monies. - Daily commitment and agree to remain up to date with all aspects of the collection laws and company compliance requirements to ensure that all steps are taken while working with patients is in full compliance and within the regulations of the Fair Debt Collection Practices Act (FDCPA). - Understand and agree to follow federal laws on collection practices Additional Duties and Responsibilities: - Adhere to the prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. - Maintain awareness of and actively participate in the Corporate Compliance Program. - Assist with other projects as assigned by management Educational/Vocational/Previous Experience Recommendations: - High school diploma or equivalent is required - Collection’s experience is preferred - 6 months customer service experience - Ability to effectively work and communicate with patients, co-workers, and management both in person and remote virtual chat environments - Ability to always present oneself in a courteous and professional manner - Ability to stay on task with little or no management supervision - Demonstrate initiative and creativity in fulfilling job responsibilities - Capacity to prioritize multiple tasks using time management and organizational skills. - Proficient PC knowledge and the ability to type 30-40 wpm. Working Conditions: - Remote work from home, virtual Call Center environment. - Must be able to sit for extended periods of time. We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law. Not Accepting Referrals
Headquartered in Stamford, Connecticut, Pitney Bowes is an industry-leading global technology company focused on creating innovative solutions and products to assist clients in nav
Title: Collections Account Specialist Location: Remote, United States Full time job requisition id R21738 We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together…that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve. We’re looking for people who: - Act with urgency, accountability, and purpose - Deliver high quality work with consistency and pride - Collaborate effectively and elevate those around them - Focus on outcomes that drive impact and growth Job Description: As a remote-based Collection Account Specialist at Pitney Bowes, you will support high-value SendTech Clients to ensure that billing and collections activities are executed promptly with the highest level of accuracy. In this role, you will be responsible for maintaining client satisfaction by addressing client needs through internal and external process partners to resolve transactions as assigned. You will be responsible for handling sensitive financial data for our clients; therefore, a credit review is included in the background screening process. Compensation: The wage for this position is $18 per hour. Schedule: You must have the availability to work Monday through Friday from 8:00AM to 5:30PM EST / 7:00AM to 4:30PM CST (Specific schedule within those hours may vary or change as needed). Location: Candidates located in the PST and MST areas are not eligible for consideration for this job. You must reside in the EST and CST areas to be eligible for consideration for this job. Sponsorship: Must be legally authorized to work in the US. Employer will not sponsor position for employment visa status now or in the future (ex. H-1B). You are a forward-thinking individual with a positive and professional client-first attitude, who enjoys resolving complex issues and is eager to take on new challenges daily. You are passionate about resolving client concerns that directly result in the resolution of delinquent balances. You are a professional who strives for innovation in a group setting, serving as a team player who is willing to offer solutions and provide assistance to others. You will: - Collect past-due accounts across multiple lines of business. - Correct billing errors within multiple lines of business while maintaining client account integrity in all applicable systems. - Handle account cleansing, including but not limited to payment application and reconciliation, purchase order and cost center updates, billing consolidations, invoice corrections, inventory updates, and price quote generation. - Collaborate with agents responsible for invoicing, account maintenance, collections, sales support and respond to any client inquiries or requests. - Communicate with and maintain a good working relationship across business units at Pitney Bowes - Organize and maintain your day to ensure proper time parameters are met for all items and tasks. - Complete other duties as assigned. Your Background as a Collections Account Specialist, you have: - 2 or more years of client service experience - Prior experience in collections, account management, and/or billing reconciliation (preferred) - Proven time management skills - Excellent professional written and oral communication - Able to work independently and prioritize and schedule daily activities while functioning in a team environment. - Strong organizational skills (Microsoft Office Suite experience a plus) - Strong interpersonal skills/ability to work with others. - Attention to detail; excellent problem-solving and analytical skills. - Appropriate work from home setting for being in a client-facing environment. Our Team: At Pitney Bowes, our passionate and ambitious team delivers innovations that help clients navigate the complex and always evolving world of commerce: from helping them use data to market to the best customers, to enabling the sending of parcels and packages efficiently, to securing payments through statements and invoices. In everything we do, we deliver accuracy and precision to drive meaningful impact. We will: • Provide the opportunity to grow and develop your career • Offer an inclusive environment that encourages diverse perspectives and ideas • Deliver challenging and unique opportunities to contribute to the success of a transforming organization • Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs) Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.
Headquartered in Stamford, Connecticut, Pitney Bowes is an industry-leading global technology company focused on creating innovative solutions and products to assist clients in nav
Title: Collections Account Specialist Location: US WI EST or CST Work Type: Remote, Full Time Job ID: R21738 Job Description: We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together…that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve. We’re looking for people who: - Act with urgency, accountability, and purpose - Deliver high quality work with consistency and pride - Collaborate effectively and elevate those around them - Focus on outcomes that drive impact and growth Job Description: As a remote-based Collection Account Specialist at Pitney Bowes, you will support high-value SendTech Clients to ensure that billing and collections activities are executed promptly with the highest level of accuracy. In this role, you will be responsible for maintaining client satisfaction by addressing client needs through internal and external process partners to resolve transactions as assigned. You will be responsible for handling sensitive financial data for our clients; therefore, a credit review is included in the background screening process. Compensation: The wage for this position is $18 per hour. Schedule: You must have the availability to work Monday through Friday from 8:00AM to 5:30PM EST / 7:00AM to 4:30PM CST (Specific schedule within those hours may vary or change as needed). Location: Candidates located in the PST and MST areas are not eligible for consideration for this job. You must reside in the EST and CST areas to be eligible for consideration for this job Sponsorship: Must be legally authorized to work in the US. Employer will not sponsor position for employment visa status now or in the future (ex. H-1B). You are a forward-thinking individual with a positive and professional client-first attitude, who enjoys resolving complex issues and is eager to take on new challenges daily. You are passionate about resolving client concerns that directly result in the resolution of delinquent balances. You are a professional who strives for innovation in a group setting, serving as a team player who is willing to offer solutions and provide assistance to others. You will: - Collect past-due accounts across multiple lines of business. - Correct billing errors within multiple lines of business while maintaining client account integrity in all applicable systems. - Handle account cleansing, including but not limited to payment application and reconciliation, purchase order and cost center updates, billing consolidations, invoice corrections, inventory updates, and price quote generation. - Collaborate with agents responsible for invoicing, account maintenance, collections, sales support and respond to any client inquiries or requests. - Communicate with and maintain a good working relationship across business units at Pitney Bowes - Organize and maintain your day to ensure proper time parameters are met for all items and tasks. - Complete other duties as assigned. Your Background as a Collections Account Specialist, you have: - 2 or more years of client service experience - Prior experience in collections, account management, and/or billing reconciliation (preferred) - Proven time management skills - Excellent professional written and oral communication - Able to work independently and prioritize and schedule daily activities while functioning in a team environment. - Strong organizational skills (Microsoft Office Suite experience a plus) - Strong interpersonal skills/ability to work with others. - Attention to detail; excellent problem-solving and analytical skills. - Appropriate work from home setting for being in a client-facing environment. Our Team: At Pitney Bowes, our passionate and ambitious team delivers innovations that help clients navigate the complex and always evolving world of commerce: from helping them use data to market to the best customers, to enabling the sending of parcels and packages efficiently, to securing payments through statements and invoices. In everything we do, we deliver accuracy and precision to drive meaningful impact. We will: • Provide the opportunity to grow and develop your career • Offer an inclusive environment that encourages diverse perspectives and ideas • Deliver challenging and unique opportunities to contribute to the success of a transforming organization Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.
Headquartered in Stamford, Connecticut, Pitney Bowes is an industry-leading global technology company focused on creating innovative solutions and products to assist clients in nav
Title: Collections Account Specialist (Remote in EST or CST) Location: Remote New Jersey United States of America Job Description: We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together…that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve. We’re looking for people who: - Act with urgency, accountability, and purpose - Deliver high quality work with consistency and pride - Collaborate effectively and elevate those around them - Focus on outcomes that drive impact and growth Job Description: As a remote-based Collection Account Specialist at Pitney Bowes, you will support high-value SendTech Clients to ensure that billing and collections activities are executed promptly with the highest level of accuracy. In this role, you will be responsible for maintaining client satisfaction by addressing client needs through internal and external process partners to resolve transactions as assigned. You will be responsible for handling sensitive financial data for our clients; therefore, a credit review is included in the background screening process. Compensation: The wage for this position is $18 per hour. Schedule: You must have the availability to work Monday through Friday from 8:00AM to 5:30PM EST / 7:00AM to 4:30PM CST (Specific schedule within those hours may vary or change as needed). Location: Candidates located in the PST and MST areas are not eligible for consideration for this job. You must reside in the EST and CST areas to be eligible for consideration for this job. Sponsorship: Must be legally authorized to work in the US. Employer will not sponsor position for employment visa status now or in the future (ex. H-1B). You are a forward-thinking individual with a positive and professional client-first attitude, who enjoys resolving complex issues and is eager to take on new challenges daily. You are passionate about resolving client concerns that directly result in the resolution of delinquent balances. You are a professional who strives for innovation in a group setting, serving as a team player who is willing to offer solutions and provide assistance to others. You will: - Collect past-due accounts across multiple lines of business. - Correct billing errors within multiple lines of business while maintaining client account integrity in all applicable systems. - Handle account cleansing, including but not limited to payment application and reconciliation, purchase order and cost center updates, billing consolidations, invoice corrections, inventory updates, and price quote generation. - Collaborate with agents responsible for invoicing, account maintenance, collections, sales support and respond to any client inquiries or requests. - Communicate with and maintain a good working relationship across business units at Pitney Bowes - Organize and maintain your day to ensure proper time parameters are met for all items and tasks. - Complete other duties as assigned. Your Background as a Collections Account Specialist, you have: - 2 or more years of client service experience - Prior experience in collections, account management, and/or billing reconciliation (preferred) - Proven time management skills - Excellent professional written and oral communication - Able to work independently and prioritize and schedule daily activities while functioning in a team environment. - Strong organizational skills (Microsoft Office Suite experience a plus) - Strong interpersonal skills/ability to work with others. - Attention to detail; excellent problem-solving and analytical skills. - Appropriate work from home setting for being in a client-facing environment. Our Team: At Pitney Bowes, our passionate and ambitious team delivers innovations that help clients navigate the complex and always evolving world of commerce: from helping them use data to market to the best customers, to enabling the sending of parcels and packages efficiently, to securing payments through statements and invoices. In everything we do, we deliver accuracy and precision to drive meaningful impact. We will: • Provide the opportunity to grow and develop your career • Offer an inclusive environment that encourages diverse perspectives and ideas • Deliver challenging and unique opportunities to contribute to the success of a transforming organization • Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs) Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws. All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply. All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.
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