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Motorola Solutions

Solving for safer

Sr. Systems Engineer

Blockchain EngineerBlockchain EngineerFull TimeRemoteSeniorTeam 10,001+Since 1928H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

5 days ago

Salary

$90K - $100K / year

Seniority

Senior

Job Description

Sr. Systems Engineer

Motorola Solutions

Role Description We are seeking a Sr. Systems Engineer to serve as a high-level technical escalation point for our Next-Generation 911 (NG911) call-taking and dispatching solutions. In this US-based remote role, you will diagnose and resolve complex system architecture, networking, and telephony issues that impact public safety operations. As part of a close-knit engineering team, you will collaborate with Product Development and Field Services to validate emerging technologies, maintain lab configurations, and optimize system reliability. A Bachelor's degree or equivalent practical experience in technical support, system engineering, or public safety operations is welcomed. Key Responsibilities - System Operations & Technical Support - Provide Tier 4 technical support and escalation resolution for hardware, software, and network configuration issues within NG911 Call Taking and Dispatching solutions. - Dissect complex system architectures, server infrastructure, and database layers to troubleshoot, replicate, and resolve critical incidents. - Manage and resolve complex trouble tickets efficiently within service management tools, maintaining clear communication with customers and technical leadership. - Technology Integration & Validation - Interface directly with Product Development and Technical Services to test, validate, and deploy future technologies, components, and software upgrades. - Maintain individual product configurations in the technical support laboratory to support troubleshooting, documentation, and beta testing. - Create Site Specific Method of Procedures (MOPs) and comprehensive technical workflow documentation to enhance operational standards. - Cross-Functional Collaboration & Training - Deliver corporate-level technical training and knowledge transfer to customer support centers and field service technicians. - Participate in the on-call rotation and work variable shifts as dictated by emergency public safety customer needs. - Travel to customer sites when needed to fulfill onsite engineering support during staff absences or training shifts. Qualifications - Fluent English Communication to effectively convey complex technical details in written and oral formats. - Operating Systems expertise in installing, configuring, and troubleshooting Windows Server 2008/2012, Windows 7/10, and Linux/UNIX environments. - Networking & Infrastructure experience with LAN/WAN troubleshooting, Cisco CCNA concepts, Windows Domain architecture, and Active Directory integration. - Telephony Systems knowledge covering Analog/Digital telephony, VoIP applications, PBX (Asterisk or similar), SS7, routing, and geo-spatial routing. - Hardware & Systems troubleshooting experience spanning Dell/HP servers, desktop hardware, GIS, and database integrations. - Problem Solving under pressure while maintaining structured, effective communication with emergency response customers and executive leadership. - Customer Relationship Management to build trust and deliver technical mentorship to external stakeholders and field personnel. - Team Mentorship to support Technical Services operations, interview prospective engineering candidates, and assist with daily operational assignments. Requirements - Bachelor's degree in a related field OR 5+ years of technical support experience. - Must be able to obtain background clearance as required by government customer. - Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. - This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. Benefits - Incentive Bonus Plans - Medical, Dental, Vision benefits - 401K with Company Match - 10 Paid Holidays - Generous Paid Time Off Packages - Employee Stock Purchase Plan - Paid Parental & Family Leave - and more!

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Senior Systems Engineer

HPE

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.

Role Description If you are looking for your next challenge and want to make a meaningful impact helping customers modernize their campus and branch networks, this is an opportunity to join a high-performing specialist team focused on HPE Mist. HPE Mist delivers AI-native networking experiences across wireless, wired, WAN, network access, location services, and cloud-based operations. As a Senior Systems Engineer - HPE Campus & Branch, you will serve as an HPE Mist specialist partnering with the AI for Networking Seller and be the trusted technical advisor supporting HPE Territory Managers and Systems Engineers throughout the customer lifecycle. - Drive technical discovery, architecture discussions, demonstrations, workshops, and proof-of-concept engagements. - Help HPE Territory Managers and Systems Engineers develop winning technical strategies. - Differentiate HPE Mist from competitive solutions and guide customers from initial evaluation through successful adoption and operational outcomes. Qualifications - 7+ years of experience in Systems Engineering, Sales Engineering, Solution Architecture, technical consulting, or a related enterprise networking role. - Proven success supporting complex technical sales cycles, customer demonstrations, architecture workshops, and proof-of-concept engagements. - Deep knowledge of enterprise wireless networking, including RF fundamentals, industry standards, site surveys, high-density design, roaming, security, and troubleshooting. - Strong campus and branch networking knowledge, including Ethernet, VLANs, TCP/IP, Layer 2/Layer 3 design, routing, switching, multicast, QoS, ACLs, firewalls, segmentation, and resiliency. - Experience with identity and access technologies including 802.1X, AAA, RADIUS, EAP methods, certificates, SAML, and common client operating systems. - Experience designing and supporting large campus, distributed enterprise, and branch networking environments. - Hands-on experience with wireless design and validation tools such as Ekahau, Hamina, NetAlly, or iBwave. - Familiarity with REST APIs, Python, scripting, automation, cloud integrations, or Infrastructure as Code is highly desirable. - Exceptional verbal, written, presentation, and interpersonal communication skills. - Executive presence and the ability to establish credibility with technical practitioners, business leaders, and executive stakeholders. - Strong organizational and prioritization skills, with the ability to manage multiple strategic opportunities and customer engagements simultaneously. - Self-motivated, collaborative, and passionate about customer success, technical excellence, and winning as a team. - Ability to travel up to 50% based on customer and business needs. Requirements - Prior experience with HPE Mist, Aruba or another leading enterprise networking platform. - Experience supporting competitive displacement and complex enterprise transformation initiatives. - Relevant industry certifications such as CWNP/CWNE, JNCIP/JNCIE, CCNP/CCIE, CISSP, or equivalent. Benefits - Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing. - Personal & Professional Development: Programs catered to helping you reach career goals. - Unconditional Inclusion: A culture that celebrates individual uniqueness and values varied backgrounds.

United States
$146K - $343K / year
Full TimeRemoteTeam 10,001+Since 2015H1B Sponsor

Role Description If you are looking for your next challenge and want to make a meaningful impact helping customers modernize their campus and branch networks, this is an opportunity to join a high-performing specialist team focused on HPE Mist. HPE Mist delivers AI-native networking experiences across wireless, wired, WAN, network access, location services, and cloud-based operations. As a Senior Systems Engineer - HPE Campus & Branch, you will serve as an HPE Mist specialist partnering with the AI for Networking Seller and be the trusted technical advisor supporting HPE Territory Managers and Systems Engineers throughout the customer lifecycle. You will partner closely with HPE account teams to win new customers, expand strategic accounts, and ensure existing customers remain successful. Success in this role requires deep technical expertise, strong business acumen, executive presence, and the ability to build trusted relationships across customers, partners, sales teams, Product Management, Engineering, Support, and Customer Success. Responsibilities - Partner with HPE Sales Teams - Act as the HPE Mist technical specialist supporting HPE Territory Managers and Systems Engineers across strategic sales opportunities. - Partner with account teams to develop technical account strategies that drive new-logo acquisition, competitive displacement and customer expansion. - Engage early in the sales cycle to understand customer priorities, identify technical and business requirements, and align HPE Mist solutions to desired outcomes. - Provide technical leadership throughout the opportunity lifecycle, from qualification and discovery through design, validation, close, deployment, and adoption. - Build strong working relationships with HPE Territory Managers and Systems Engineers and operate as an extension of the account team. - Lead Technical Sales Engagements - Lead customer discovery sessions, architecture workshops, technical presentations, solution demonstrations, and executive briefings. - Translate complex customer requirements into clear, differentiated HPE Mist architectures and solution recommendations. - Communicate effectively with audiences ranging from network engineers and architects to IT leaders, CISOs, and CIOs. - Develop competitive technical strategies and position the unique value of HPE Mist AI-native networking against alternative solutions. - Create compelling customer experiences that build technical confidence, accelerate decisions, and improve win rates. - Drive Demonstrations and Proofs of Concept - Own and lead HPE Mist demonstrations and proof-of-concept engagements from planning through successful completion. - Define clear POC objectives, success criteria, test plans, customer responsibilities, timelines, and measurable outcomes. - Configure, deploy, validate, and troubleshoot HPE Mist solutions in customer environments. - Partner with HPE Territory Managers and Systems Engineers to convert successful technical evaluations into production opportunities. - Document results, lessons learned, and reusable best practices that improve future demonstrations and POCs. - Ensure Customer Success - Serve as a trusted technical advisor before, during, and after the sale to help customers realize the full value of HPE Mist. - Provide architecture guidance, migration planning, deployment best practices, operational recommendations, and adoption support. - Proactively identify technical risks, adoption barriers, and customer health concerns, then coordinate the right HPE resources to drive resolution. - Partner with Customer Success, Support, Product Management, and Engineering on strategic customer needs and escalations. - Help maintain happy customers who become long-term advocates and references for HPE Mist. - Maintain HPE Mist Technical Excellence - Develop and maintain deep expertise across HPE Mist wireless, wired, WAN, access assurance, location services, cloud operations, automation, and AI-driven capabilities. - Stay current on product releases, architectures, competitive developments, industry standards, and emerging campus and branch technologies. - Be hands-on with design, configuration, demonstrations, troubleshooting, and customer validation. - Create and share technical content, design guidance, demos, best practices, and reusable enablement materials. - Contribute actively to the broader HPE Mist technical community and promote a culture of continuous learning and technical excellence. - Enable HPE Teams and Partners - Enable HPE Territory Managers, Systems Engineers, partners, and distributors through mentoring, technical training, workshops, and opportunity support. - Help scale HPE Mist expertise across the field by sharing repeatable sales motions, competitive insights, demo practices, POC methodologies, and lessons learned. - Support customer events, webinars, seminars, executive briefings, partner sessions, and field enablement programs. - Collaborate across HPE teams to ensure consistent positioning and a unified customer experience. Qualifications - 7+ years of experience in Systems Engineering, Sales Engineering, Solution Architecture, technical consulting, or a related enterprise networking role. - Proven success supporting complex technical sales cycles, customer demonstrations, architecture workshops, and proof-of-concept engagements. - Deep knowledge of enterprise wireless networking, including RF fundamentals, industry standards, site surveys, high-density design, roaming, security, and troubleshooting. - Strong campus and branch networking knowledge, including Ethernet, VLANs, TCP/IP, Layer 2/Layer 3 design, routing, switching, multicast, QoS, ACLs, firewalls, segmentation, and resiliency. - Experience with identity and access technologies including 802.1X, AAA, RADIUS, EAP methods, certificates, SAML, and common client operating systems. - Experience designing and supporting large campus, distributed enterprise, and branch networking environments. - Hands-on experience with wireless design and validation tools such as Ekahau, Hamina, NetAlly, or iBwave. - Familiarity with REST APIs, Python, scripting, automation, cloud integrations, or Infrastructure as Code is highly desirable. - Exceptional verbal, written, presentation, and interpersonal communication skills. - Executive presence and the ability to establish credibility with technical practitioners, business leaders, and executive stakeholders. - Strong organizational and prioritization skills, with the ability to manage multiple strategic opportunities and customer engagements simultaneously. - Self-motivated, collaborative, and passionate about customer success, technical excellence, and winning as a team. - Ability to travel up to 50% based on customer and business needs. Requirements - Prior experience with HPE Mist, Aruba or another leading enterprise networking platform. - Experience supporting competitive displacement and complex enterprise transformation initiatives. - Relevant industry certifications such as CWNP/CWNE, JNCIP/JNCIE, CCNP/CCIE, CISSP, or equivalent. Benefits - Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing. - Personal & Professional Development: Programs catered to helping you reach your career goals. - Unconditional Inclusion: A culture that celebrates individual uniqueness and values varied backgrounds.

United States
$146K - $343K / year
TEKsystems logo

Systems Engineer

TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

ContractRemoteTeam 10,001H1B No Sponsor

Role Description Providence is seeking an experienced Service Engineer specializing in Physical Security Systems to support the design, implementation, modernization, maintenance, and operational support of enterprise access control and video management platforms across a large multi-state healthcare enterprise. This resource will serve as a technical expert responsible for delivering projects and operational improvements involving physical security technologies including: - Access control - Video surveillance - Intrusion detection - Identity integration - Related infrastructure The engineer will work under the direction of a Principal Engineer and partner closely with: - Security Operations - Facilities - Infrastructure - Networking - Cybersecurity - Project Management - Third-party integrators The ideal candidate is a hands-on engineer with deep experience administering and implementing enterprise-class physical security solutions and can independently drive projects from planning through production support. Qualifications - 7+ years supporting enterprise physical security platforms. - 5+ years administering Lenel OnGuard, Genetec, Hirsch Velocity, Avigilon, or equivalent systems. - Experience implementing multi-site physical security deployments. - Experience working with healthcare, regulated industries, or other mission-critical environments. - Experience working with system integrators such as: - Convergint - Siemens - Johnson Controls - Pavion - Securitas Requirements - Access control administration - Video management systems - Physical security integrations - Windows Server administration - SQL Server administration - TCP/IP networking - PowerShell scripting preferred - System troubleshooting and root cause analysis - Security system commissioning and testing - Vendor management - Technical project leadership - Requirements gathering - Planning and estimation - Risk management - Stakeholder management - Documentation and design reviews Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Company Description We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership.

United States
$62 - $75 / hour
Full TimeRemoteTeam 10,001+Since 1961H1B Sponsor

Role Description The Senior Systems Engineer – Enterprise Mobility is responsible for the design, implementation, administration, and continuous improvement of enterprise mobile technology solutions. This role provides technical expertise for mobile device management platforms (specifically Intune), mobile application management, endpoint security, compliance programs, and mobile lifecycle operations supporting associates and business partners across the organization. The engineer serves as a subject matter expert in mobile technologies and collaborates closely with Architecture, Security, Product Management, Support Services, and business stakeholders to deliver secure, scalable, and user-friendly mobile solutions. This role drives automation, operational excellence, and innovation while ensuring alignment with organizational security, compliance, and business objectives. Key Responsibilities: - Design, implement, and support enterprise mobility solutions, including Mobile Device Management (MDM) and Mobile Application Management (MAM) platforms. - Administer and optimize Microsoft Intune and related endpoint management technologies. - Develop and maintain mobile device policies, compliance controls, configuration profiles, and security baselines. - Lead mobile device lifecycle initiatives, including provisioning, enrollment, deployment, upgrades, retirement, and asset management. - Evaluate, test, and implement new mobile devices, applications, and management capabilities. - Create automation solutions that improve operational efficiency, reduce manual effort, and enhance service delivery. - Partner with Information Security teams to ensure compliance with enterprise security standards and regulatory requirements. - Analyze and resolve complex mobility-related incidents and performance issues. - Develop technical documentation, architecture diagrams, standards, and operational procedures. - Participate in strategic planning, roadmap development, and technology assessments for mobile platforms. - Provide technical mentorship and guidance to engineers and support teams. - Collaborate with vendors and strategic partners to evaluate emerging technologies and support enterprise initiatives. - Support business continuity and disaster recovery planning for mobility platforms. Qualifications - 5+ years of Mobile Systems Engineering experience in a large enterprise environment. - Strong experience with Microsoft Intune, Endpoint Management, and mobile security technologies. - Experience supporting iOS, Android, and mobile application deployment strategies. - Knowledge of mobile device compliance, conditional access, Zero Trust principles, and identity management. - Experience implementing automation and process improvements using scripting and workflow technologies. - Strong troubleshooting and problem-solving skills. - Ability to manage multiple priorities and complex technical projects with minimal supervision. - Excellent written, verbal, and presentation communication skills. Requirements - Bachelor's degree in Information Technology, Computer Science, Engineering, or related field, or equivalent experience. - Experience supporting healthcare, regulated, or highly secure enterprise environments. - Experience with mobile application development or mobile application lifecycle management. - Knowledge of Microsoft Entra ID, Conditional Access, Defender for Endpoint, and Microsoft security technologies. - Experience with device enrollment programs and enterprise app distribution. - Familiarity with Apple Business Manager, Android Enterprise, and Samsung Knox. - Experience leading large-scale device deployments and mobile transformation initiatives. - Relevant certifications such as: - Microsoft Certified: Endpoint Administrator Associate - Microsoft Certified: Security Administrator Associate - Certified Information Systems Security Professional (CISSP) - ITIL Foundation Benefits - Medical, dental, and vision benefits. - 401(k) retirement savings plan. - Time off (including paid time off, company and personal holidays, paid parental and caregiver leave). - Short-term and long-term disability. - Life insurance. - Many other opportunities supporting whole-person well-being. Additional Information - Limited Geography Remote - This is a remote position but located within a specific geography: Louisville, KY; Nashville, TN; Arlington, VA; Austin, TX; Dallas, TX; Fort Lauderdale, FL; NY NYC METRO; and Tampa, FL. - This role is not open to candidates that require sponsorship now or in the future. - Work at Home Requirements: Minimum internet service requirements include a download speed of 25 Mbps and an upload speed of 10 Mbps. - Travel: Occasional travel to Humana's offices for training or meetings may be required. - Scheduled Weekly Hours: 40. - Pay Range: $97,900 - $133,500 per year, eligible for a bonus incentive plan based on performance.

United States
$97.9K - $133.5K / year