• Analyze functional and technical requirements to identify gaps, inconsistencies, and risks early in the Software Development Lifecycle (SDLC) • Develop a deep understanding of business objectives and user journeys to validate that solutions meet real-world needs • Design and execute comprehensive testing strategies, including functional, automated, integration, and regression testing • Implement scalable automated testing frameworks and integrate them into CI/CD pipelines to enable fast, reliable releases • Define, track, and evolve clear quality metrics that promote transparency and continuous improvement • Communicate actionable quality insights to Engineering, Product Management, and business stakeholders to support data-driven decisions • Evaluate and recommend appropriate testing tools and approaches based on scalability and long-term maintainability • Perform other duties as assigned

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description - Manage and guide a QA team focused on evaluating customer support calls, chats, and emails - Ensure all customer interactions meet high-quality standards and comply with gambling industry regulations - Provide regular coaching, training, and constructive feedback to QA specialists - Develop, calibrate, and improve QA scorecards and evaluation processes - Track team performance metrics and prepare quality reports for stakeholders Qualifications - Minimum of 6 months of proven experience as a Team Lead, Manager, or Supervisor - Solid background in Quality Assurance for customer service (monitoring calls, chats, emails) or experience working in Customer Support environment - Previous experience working in the gambling, iGaming, or sports betting industry will be a plus - Hands-on experience in coaching staff and conducting performance reviews - Strong analytical mindset with a sharp eye for detail and accuracy in QA evaluations - Experience working with Google Sheets, ability to build simple reports based on basic/middle level functions Requirements - Highly autonomous self-starter who identifies weak spots, generates tasks, and fixes issues without needing micromanagement - Proactive problem solver who comes to management with ready solutions and ideas, rather than just reporting problems - Exceptionally reliable and trustworthy, taking full ownership of operations and anticipating blind spots - High emotional intelligence, capable of delivering sensitive feedback fairly and objectively - Adaptiveness to changes and ability to work in fast pacing environment Core Values - GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals - DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success - BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow

• Oversees daily operations of the QA team to ensure high standards for product quality. • Guides team members and supports effective testing processes. • Identifies and manages risks related to product quality and release timelines. • Supervises daily activities and work assignments of QA Analysts. • Collaborates with Software Development Team Leads.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Automation Engineer is responsible for developing and maintaining automation tools, managing database operations, performing media quality checks, preparing lab environments for research studies, and ensuring efficient file handling to support team workflows. - Build and maintain Python scripts for automation and process optimization. - Manage and update MySQL databases with accuracy and efficiency. - Set up, configure, and troubleshoot devices for lab studies. - Perform QA checks on video and audio files. - Organize and track media files to ensure proper naming and storage. - Troubleshoot technical and process issues quickly. Qualifications - Proficiency in Python for scripting and automation. - Strong experience with MySQL and PostgreSQL databases (including Amazon RDS). - Familiarity with FFmpeg for media processing and conversion. - Comfortable using the macOS terminal and writing shell scripts. - Hands-on experience with AWS S3 for storage and data management. - Proficiency with Microsoft Excel for reporting and analysis. - Working knowledge of iOS (iPhone) and Android platforms for testing and troubleshooting. - Experience with device setup, configuration, and testing across multiple platforms. - Ability to perform media quality assurance (QA) and manage large file sets. - Strong problem-solving skills with a focus on process automation. - Excellent documentation skills and ability to communicate effectively across teams. Requirements - Temporary employment; Full-time (40 hours/week) - Estimated Start Date: As soon as possible - Estimated Duration: 3 - 6 months, with strong potential for extension based on business needs Company Description DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide. We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching and processing data for Machine Learning in different AI domains. To learn more about DataForce please visit us at https://www.transperfect.com/dataforce . TransPerfect is an equal opportunity employer and committed to all recruitment processes and workplace free from harassment, sexual harassment and discrimination. For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com .