Role Description This is a fully remote position. Candidate must be based in the Charlottesville, VA area. Perform duties to install and provide on-demand/scheduled service and training for all general-purpose equipment with a wide variety of industrial and customer specific application machines. This position requires daily travel by auto with frequent overnight stays. Daily drive time is usually from 1 to 6 hours on a given day. Essential Functions: - Perform daily tasks in accordance with all Safety regulations and protocols. Completes all safety related training on time and to expectation. - Ability to timely, accurately, and effectively document daily service activities and expenses in the appropriate recording system. - Identifying complex problems relating to customer and/or machines, reviewing related information to develop and evaluate options and implement effective and strategic solutions. - Read and interpret complex blueprints, wiring diagrams and schematics as required for installation, repair, special upgrades and retrofits of customer equipment. - Provide technical support and training to Signode Technicians. - Monitor and manage their schedule service calls for accuracy and completion. - Diagnose and troubleshoot equipment breakdowns involving mechanical, hydraulic, pneumatic, electrical and electronic functions, preventative maintenance calls, disassemble units, replace defective parts. - Make adjustments and test for proper operation on designated equipment assigned. - Under supervision, coordinate proactive pre-installation meetings with customers to review installation procedures and both company and customer responsibilities, inspect sites for product compatibility and install, adjust and test equipment. - Proactively report and follow up on potential unsafe conditions and suggest effective solutions. - Maintain effective customer relationships via professional explanations of product failures, nature of problem and recommended corrective actions. - Communicate essential information on a timely basis to key stakeholders such as customers, management and engineering. - Intermediate PLC knowledge to troubleshoot and repair equipment programmable logic controllers. - Identify upgrade and retrofit opportunities and notify appropriate parties to assist in quotation proposals. - Design and conduct training programs for repair and/or preventative maintenance. Audiences include customer and company service representatives. - Prepare comprehensive, non-conformance reports and service bulletins. - Work with Regional Service Manager to assist on appropriate inventory sourcing levels and specific parts as it pertains to their assigned equipment. Qualifications - High School Degree, Technical or similar College Degree - 3 years of transferable experience - Experience working on Electrical, Mechanical, Pneumatics, and Hydraulics systems - Able to read and interpret blueprints and schematics - PLC background is a plus - Microsoft Office skills (Word, Excel, Outlook, etc) - Self-starter, able to work with minimal supervision - Desirable: Professional course (electrical or mechanical or automation courses) Requirements - Safety and security - Team player - Customer Focus - Decision Making / Judgment - Independence - Results-Oriented - Process Management - Resourcefulness - Listening Benefits - Comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. - Benefits begin the month following the hire date. - The hourly wage for this position ranges from $36 - $40.00 and varies based on specific responsibilities and geographic location. - Starting hourly rate within this range will be determined based on the candidate's experience, qualifications, and/or skillset.

Role Description We have an immediate opening for Field Technician I. Responsible for asset management: processes deliveries and replenishes consumables as well as coordinates shipping and receiving of materials. Maintains tools, test sets, and electronic equipment including, but not limited to: - Fiber optic transmission equipment - Lightwave multiplexing equipment - AC and DC power equipment Assists in installs, provisions, tests, and maintains DS0 thru OC192 services. May install and test transmission/switching equipment. Troubleshoots network equipment, removes and replaces defective modules, tracks spares and ensures repair. Monitors/locates route and assists in executing restoration in the event of a service interruption, proactively responds to potential problem areas in order to ensure integrity of the network. Responsible for learning all of the systems and applications required to perform the job function adequately. Updates installation records, enters appropriate detailed log information on trouble tickets for reference, and provides reports to others on status updates and issues related to assignments. Performs preventive/scheduled maintenance and inspections on equipment and on the critical infrastructure including, but not limited to: - HVAC systems - High-voltage electrical systems - DC Power Plants Qualifications - High School Diploma or GED or up to 2 years of relevant job experience including 1+ years network monitoring, installation, or maintenance/repair. - Entry-level technician with experience and/or knowledge of at least one of the four major technician disciplines: Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7), TCP/IP (routers/higher-layer protocols), and Outside Plant (Fiber locating, OTDR, Mass Fusion Splicing, etc.). - Knowledge of locating fiber optic cable, right-of-way, and As-Builts. - Must maintain site security and cleanliness. - Must have PC skills and be well versed in Microsoft Windows and Office applications. - Must possess the ability to quickly learn corporate databases. - On-call 24x7 on a rotational basis, on stand-by, call out, dispatch, and overtime are required as dictated by the business. - A valid driver’s license. - Sit, climb, balance, stoop, kneel, crouch, and crawl; lift 50 lbs.; works in all weather conditions. Requirements - 2+ years of relevant job experience (preferred). - Attention to detail with good organizational capabilities. - Ability to prioritize with good time management skills. Benefits - Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

• Develop technical relationships with target accounts. • Help win new Client and Server opportunities by working with partners and end customers by establishing technical solutions based on AMD technology • Work with AMD internal teams across the Client and Server Business Units to influence/build technical presentations and documentation to be delivered • Support priority pipeline opportunities, working directly with partners and end-customers to optimize workloads and applications on AMD-based solutions • Deliver technical presentations, training, and sales pitches to influence new AMD sales with partners and customers • Provide technical assistance to NA sales personnel and the end customer in the evaluation, design and development of AMD based Client and Server solutions • Build business and technical acumen, enabling AMD to gain further "Mindshare" within the customer base • Technically qualify and prioritize sales opportunities utilizing AMD resources • Engage and manage relationships with partner & customer technical resources • Partner with sales in determining possible application of AMD based products and solutions to meet customer requirements • Perform technical presentations, training and updates for partners and prospects • Translate partner & customer business challenges and requirements into solution by way of creating opportunities through engagements that best leverage AMD based product offerings • Possess a solid understanding of the competitive landscape and clearly articulate the technical differentiation and value proposition associated with AMD versus its competitors • Assist with the solution development/architectural design to meet specific customer needs • Analyze AMD product solutions and evaluate product performance based on customer needs • Keep up to date on relevant competitive solutions and work with internal teams to provide competitive responses where needed • Articulate AMD based technology offerings across multiple verticals • Install and test solutions, as required, to ensure successful deployments and evaluations • Provide hands-on, expert-level technical assistance to partner and end customer

• Troubleshoot equipment and network problems and track JTAC cases. • Hold network information gathering workshops with the Customer. • Produce a written summary report on the status of design projects. • Hold technology workshops with the customer and provide case status updates. • Train the customer’s design, implementation, and support personnel. • Assess the health of a network based on HPE Juniper products. • Support the production environment of HPE Juniper products.