• Architect and automate the global multi-region substrate for Akamai Functions • Ensure Kubernetes environments are provisioned deterministically and fully observable • Build tooling to support developers and hand off stable platforms to SRE teams • Architect modular Terraform codebases to provision regional and global Kubernetes clusters • Package first-party infrastructure components using reliable, version-controlled manifests or custom Kubernetes operators • Engineer an observability foundation using OpenTelemetry and VictoriaMetrics for metrics, alerts, and tracing • Build disaster recovery tooling for seamless database backups, state replication, and rapid cluster recreation • Integrate new and existing shared Akamai infrastructure while transitioning away from legacy third-party systems • Support and expand local and cloud-based development environments while collaborating with software engineers

Role Description Connecting People. Uniting the World. There’s never been a more exciting time to join United Airlines! As a global company that operates in hundreds of locations around the world — with millions of customers and tens of thousands of employees — we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly. We’re on a path to becoming the best airline in aviation history. Join our Cybersecurity and Digital Risk (CDR) team to help lead the industry in cyber safety, security and resilience. United's CDR team plays a critical role in protecting our operations by enabling secure and resilient systems, managing threats and vulnerabilities, and ensuring swift response and recovery. Our mission is to seamlessly embed cybersecurity and digital risk management into every aspect of our business. We help drive progress and growth through trusted digital solutions, safeguarding assets and empowering our team, all while promoting a cyber-safe and secure environment that supports resilient airline operations. The Principal Engineer for Data Protection & Insider Threat will play a critical role in supporting and enabling a team of analysts through the implementation of advanced technology solutions aimed at preventing, detecting, and responding to Insider Threats. This position requires a strategic thinker and thought leader who can drive the development and execution of solutions to reduce the enterprise's attack surface and mitigate risks effectively. This role is ideal for a visionary technologist who is passionate about reducing cyber threats and enabling teams to achieve their mission through innovative solutions. - Team Enablement: Collaborate with analysts to implement technology solutions that enhance Insider Threat prevention, detection, and response capabilities. - Program Development: Enable solutions that support a successful Data Loss Prevention (DLP) program and Insider Threat detection and response initiatives. - Strategic Partnership: Work closely with Data Protection and Insider Threat Lead Analysts to define and execute technology strategies for mitigating risks associated with open egress vectors. - Risk Reduction: Leverage technical expertise and interpersonal skills to influence tool and process decisions that reduce cyber threat risks and attack surfaces across the enterprise. - Roadmap Management: Partner with lead analysts to identify gaps, develop strategies, and oversee the implementation of a continually updated roadmap based on evolving attack surfaces. - Leadership & Innovation: Serve as a thought leader and strategist, guiding the team in implementing solutions that align with the mission and objectives of the organization. Qualifications - Bachelor's degree required (STEM preferred) - 5+ years of relevant experience in cybersecurity solutions - Strong technical background with the ability to influence technology and process decisions effectively - Expertise with tools like Splunk, Purview, and/or M365 - Ability to develop and manage strategic roadmaps for evolving cybersecurity needs - Familiarity with cyber threat analysis and attack surface reduction techniques - Excellent interpersonal and leadership skills to collaborate with cross-functional teams - Must be legally authorized to work in the United States for any employer without sponsorship - Successful completion of interview required to meet job qualification - Reliable, punctual attendance is an essential function of the position Requirements - Master's degree - Industry certifications such as the CISSP, CISM, CISA, GCIH, CFCE, GFCA, and/or GCFE - Expertise in both Data Loss Prevention (DLP) technologies and Insider Threat detection and response solutions - Experience presenting to executive leaders in technology roles and explaining risk to non-tech fields - Proficiency in risk assessment and mitigation strategies, particularly for open egress vectors and excessive access permissions. - Demonstrated ability to manage and update strategic roadmaps based on changing risk landscapes - Proven experience in data protection, insider threat management, and cybersecurity strategy Benefits - Medical, dental, vision, life, accident & disability - Parental leave - Employee assistance program - Commuter benefits - Paid holidays - Paid time off - 401(k) - Flight privileges

Role Description Outschool is hiring a Director of Infrastructure Engineering to lead our Infrastructure and Platform team, whose mission is to accelerate innovation and deliver operation stability through a combination of robust infrastructure, principled platformization, and empowering DevX. You'll own hard problems, from deep-diving into a full infrastructure stack, to up-leveling DevX, to establishing automations, to hardening security, to evolving systems to be AI-native, to developing platform components. You will succeed with both strong organizational and people leadership skills, as well as exceptional hands-on development skills. You might be a great fit for this role if: - You are a deep infrastructure expert familiar with all common modern infra technologies, and you thrive in diving into details. - You understand platformization, and have deep experience building platform components that are principled, efficient, usable, and maintainable. - You have experience as an engineering manager in a fast-paced startup or growth-stage company, and enjoy supporting teams through change and scale, including managing engineers across multiple sites. - You bring strong technical judgment and a track record of leading engineering teams that ship impactful systems quickly and iteratively. - You’re passionate about education, access, and user experience, and motivated by a mission-driven environment. - You enjoy balancing technical decision-making with coaching, and you’re committed to building inclusive, high-performing teams. - You excel at owning and driving engineering roadmaps; collaborating with cross-functional partners to prioritize initiatives, align with business objectives, and ensure timely, high-quality execution. Qualifications - 10+ years of software engineering experience. - 5+ years of engineering management experience leading medium-sized teams, with demonstrated proficiency in performance management, career development, and people logistics. - Strong background in infrastructure and platform engineering, including deep expertise with AWS, Postgres, Kubernetes, Redshift, Terraform, Cloudwatch, and more. - Familiar with full-stack development using a combination of TypeScript, React, Node.js, GraphQL, and PostgreSQL. - Familiar with AI-native development paradigms and understands how to take teams through AI transformations. - Demonstrated ability to oversee multiple parallel projects from planning to execution and on time delivery. - Ability to align team goals with business objectives and contribute to strategic planning. - Experience in recruiting, hiring, and onboarding software engineers. - Excellent communication and stakeholder management skills, both written and verbal. Requirements - Experience in EdTech or building products for learners, educators, or families. - Experience with infrastructure upgrades, migrations, and consolidations. - Background in marketplace technologies. - Experience at a fast-paced startup or high-growth company. Benefits - Outschool recruits across the US and Canada, and sets employee salaries to reflect local compensation and cost of living. - This role is eligible for equity and benefits. - For Canadian-based candidates, compensation range for this role is $220,000 - $275,000 CAD annually. - This role is available in the following US Pay Zones: - US Tier 1: San Francisco Bay Area and New York City - US Tier 2: All California excluding San Francisco Bay Area, Seattle Metro, Boston Metro, Chicago Metro, Denver Metro, Austin Metro, Portland Metro - US Tier 3: All other cities and states - US Pay Zones: - US Tier 1: $260,000 - $357,500 - US Tier 2: $221,000 - $303,875 - US Tier 3: $195,000 - $268,125

Role Description The Infrastructure Engineer III is responsible for the strategy, design, development, implementation, and management of secure digital fax services across the enterprise. This senior-level engineering role applies advanced technical expertise to architect, support, and optimize fax and telephony infrastructure while ensuring reliability, security, scalability, and compliance. The position serves as a key technical leader for enterprise fax platforms, telephony integrations, and supporting infrastructure. Responsibilities - Infrastructure Management - Manage and support core infrastructure components, including: Windows Server, Internet Information Services (IIS), Active Directory, Microsoft Azure, VMware virtualization. - Partner with cross-functional teams to support new system deployments, upgrades, migrations, and troubleshooting activities. - Ensure system availability, performance, and operational resilience. - Active Directory & Azure Security - Administer and maintain Active Directory and Microsoft Entra ID (Azure AD) environments. - Manage: User and group administration, Group Policy Objects (GPOs), Delegated access controls, Role-Based Access Control (RBAC), Authentication and identity services, Conditional Access policies. - Support security and compliance initiatives through: Account lifecycle management, Privileged access administration, Security auditing and reporting, Compliance adherence, Identity and directory vulnerability remediation. - Hardware & Connectivity - Administer and support Session Border Controllers (SBCs) and related telecommunications infrastructure. - Maintain secure and reliable connectivity between enterprise fax platforms and telephony services. - Project & Task Management - Prioritize and manage task-based assignments according to business impact and criticality. - Participate in Agile activities including: Daily stand-ups, Sprint planning, Backlog grooming, Retrospectives. - Deliver projects and operational initiatives within established timelines. - Consultation & Mentorship - Serve as a senior technical resource and subject matter expert for fax, telephony, and supporting infrastructure technologies. - Provide technical guidance and mentorship to peers and less-experienced team members. - Communicate complex technical concepts effectively to technical and non-technical stakeholders. - Build consensus and influence technical direction across teams. - Operational Excellence - Maintain comprehensive technical documentation, procedures, and operational standards. - Provide onsite and remote technical support as required. - Identify opportunities to improve service quality, operational efficiency, security, and system reliability. - Telephony Integration - Design, implement, and maintain enterprise fax solutions integrated with SIP Trunking services. - Configure, optimize, and troubleshoot voice media protocols including G.711 and T.38 to support reliable, high-availability fax communications. - Ensure adherence to North American telephony standards and best practices. - Engineering & Strategy - Lead the architecture, deployment, administration, and ongoing operation of RightFax and XM Fax platforms. - Evaluate and execute complex engineering initiatives while recommending technical solutions that align with business objectives. - Conduct technical research and provide strategic guidance to support secure digital communication and innovation efforts. - Expertise - Demonstrates deep conceptual and practical expertise in enterprise fax systems and telephony infrastructure. - Possesses broad knowledge of related IT disciplines and their integration with communication services. - Problem Solving - Solve complex technical challenges by applying innovative thinking and advanced troubleshooting methodologies. - Works independently with minimal supervision while exercising sound technical judgment. - Impact - Influences customer-facing and operational outcomes within the team and across related departments. - Drives improvements that enhance service performance, security, and reliability. - Communication - Effectively collaborates with business partners, vendors, and technical teams. - Builds strong stakeholder relationships and leverages influence to achieve organizational objectives. Qualifications - Bachelor's degree from an accredited college or university, or equivalent combination of education and experience. - Relevant professional experience supporting enterprise infrastructure, telephony, fax platforms, and identity management solutions. - Demonstrated expertise in complex infrastructure engineering and enterprise-scale systems administration. Benefits - Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint. - Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.