Conduent Commercial Solutions, LLC

Role Description We are seeking a detail-oriented and reliable Disability Transaction Processor to join our team. The ideal candidate will be responsible for processing BLIS and Outsort items. This position requires strong attention to detail, basic computer skills, and the ability to work efficiently in a fast-paced environment. - Process BLIS and Outsort items - Research data in customer service applications to find existing claim match - Capture index data from images Qualifications - High school diploma or GED - Basic PC and Internet skills (data entry experience a plus) - Familiarity with Microsoft Word, Outlook, and Excel preferred, but not required - Must be able to pass a criminal background check - Must be able to pass a drug test - Must be receptive to coaching and training - Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175) - Must have the ability to connect with an ethernet cable to a modem/router - Live in one of the following states: AL, AR, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY Benefits - Full Time Employment - Career Growth Opportunities - Full Benefit Options from Day One! - 401K Options - Great Work Environment

Role Description You will be supporting our client’s customers as the first point of contact. You will answer questions concerning their accounts and help customers with their account issues while providing them with exceptional customer service. As a Remote Technical Customer Service Specialist, you will be responsible for: - Identifying customer needs, answering questions, or resolving problems related to SSL, servers and/or relational databases. - Performing routine call center activities concerning business products and services. - Using the tools provided to guide you through customer conversations. - Providing customers with important information while communicating in a warm empathetic manner. - Gathering information to keep customer profiles and accounts up to date. - Using your computer knowledge to give exceptional customer service. Qualifications - High school diploma or equivalent. - At least 6 months of customer service work experience. - Typing speed of 30 WPM or higher. - Knowledge of desktop and portable devices. - Knowledge of relational databases, SSL, and/or servers. - Legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship. - Secured workspace that has a door that separates you from the rest of your home. Requirements - Successfully pass a criminal background check. - Wired internet service (No Wi-Fi or Satellite); Internet speed test will confirm that speeds meet the requirements of: - Download speed 10 Mbps or higher. - Upload speed of 5 Mbps or higher. - Ping results lower than 175 ms. Benefits - Paid Training. - Career Growth Opportunities. - Full Benefit Options. - Great Work Environment. - Weekends and holidays normally off.

Role Description Conduent is seeking a Senior Manager in Application Development & Support to be responsible for implementation oversight for automation & AI projects including development, execution and management activities, supporting secure digital innovation & capabilities both internally and externally. Responsibilities - Oversee all technology deliverables for multiple automation/AI projects. - Serve as escalation point for project managers for technology tasks and coordination between multiple technology workstreams/teams. - Coordinate tasks during full development life cycle including requirements analysis and design. - Ensure technical specifications based on conceptual design and stated business requirements. - Ensure timely and quality delivery of all application development teams in scope for the project(s). - Participate in application design meetings and analyze user needs to ensure design meets business requirements. - Consult with application development teams to ensure adherence with SDLC best practices, including use of Azure Dev Ops and other tools. - Provide escalation assistance for dev teams to meet needs and/or resolve technical issues on delivery of automation/AI solution. - Manage communications on project status, risks & issues to Chief Technical Architect and leadership through weekly reviews and monthly business reviews. - Achieves goals through the work of others through both direct reports as well as collaboration with other dev teams. - Management responsibilities include performance appraisals input, pay reviews, training and development for three or more employees. - Accountable for functional, operational and/or program management. - Management responsibilities include hiring & terminating decisions, performance appraisals, pay reviews, training and development for three or more employees. - Provides input and implements business plans, policies, and procedures. - Manages the software development function. - Collaborate with other departments to prioritize software development needs including design, development, and documenting and testing new and existing software. - Evaluates results within work area to determine if organizational objectives are being met. - Analyzes and resolves software development issues working with leaders of other workstreams and needs in terms of the software's full life cycle. - Manages the activities of individual contributors. - Manages the activities of first-level managers, supervisors, and/or individual contributors. Qualifications - Requires broad technical expertise and company/industry knowledge. - Ability to provide leadership to managers and senior professional staff. - Requires comprehensive understanding of automation concepts and principles within own discipline and knowledge of others. - Able to apply in-depth understanding of how own discipline integrates with related areas. - Understands how technology project goals impact business goals. - Guided by functional business plans, project scope documents, project plans and project deliverables. - Can manage multiple related teams, set priorities and allocate resources. - Identifies and resolves complex technical, operational and organizational problems. - Influences others internally and externally, including senior leaders. Benefits - Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint. - Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.

Role Description We are seeking an experienced Senior Proposal Manager to lead the development and execution of strategic, high-value proposals in support of enterprise sales opportunities. This leadership role is responsible for managing the full proposal lifecycle—from capture strategy through final submission—while ensuring compliance, quality, and compelling messaging that differentiates Conduent in competitive pursuits. The ideal candidate is a strategic communicator, exceptional project leader, and collaborative partner who can guide cross-functional proposal teams, establish best practices, and continuously improve proposal operations. You'll work closely with Sales, Marketing, Solution Architects, Pricing, Legal, Contracts, IT, and executive leadership to develop winning proposals that drive business growth. Responsibilities - Leading the end-to-end proposal management process for complex RFPs, RFIs, and strategic sales opportunities. - Developing proposal strategies that effectively communicate compelling value propositions and competitive differentiation. - Managing multiple concurrent proposal efforts while ensuring milestones, deadlines, and deliverables are achieved. - Directing proposal planning sessions, kickoff meetings, status reviews, and final production activities. - Establishing proposal schedules, work plans, resource assignments, and submission timelines. - Partnering with Sales leadership and pursuit teams to capture evolving bid strategies and integrate them throughout proposal development. - Guiding cross-functional teams including Marketing, IT, Legal, Contracts, Pricing, Finance, Solution Architects, and subject matter experts throughout the proposal process. - Ensuring all proposal responses comply with customer requirements, procurement regulations, internal governance, and company sales methodologies. - Reviewing, editing, and refining proposal content to ensure clarity, consistency, quality, and persuasive messaging. - Overseeing proposal design, formatting, and production to deliver polished, professional submissions. - Managing proposal quality reviews and implementing rigorous quality assurance standards before submission. - Coaching proposal contributors on best practices, writing standards, and proposal development methodologies. - Driving continuous improvement initiatives for proposal processes, templates, tools, and reusable content libraries. - Tracking proposal metrics, win rates, lessons learned, and performance trends to improve future proposal success. - Mentoring proposal team members and providing leadership during high-pressure deadlines and complex pursuits. Qualifications - Bachelor's degree in English, Journalism, Communications, Marketing, Public Relations, Business, or a related field; equivalent experience may be considered. - Possess 7+ years of progressive experience managing complex commercial proposal development for strategic enterprise opportunities. - Demonstrate a proven history of leading successful proposal efforts with measurable down-selection and win rates. - Lead multiple complex proposal efforts simultaneously while consistently meeting aggressive deadlines. - Build strong collaborative relationships across matrixed organizations and executive stakeholders. - Communicate exceptionally well through both written and verbal communication. - Apply advanced proposal management methodologies and best practices. - Utilize expert-level Microsoft Word skills for proposal creation and document management. - Leverage Microsoft Office Suite, SharePoint, Salesforce, and Adobe Acrobat Pro effectively. - Analyze complex RFP requirements and translate them into compliant, customer-focused proposal responses. - Exercise exceptional project management, organizational, and prioritization skills. - Maintain outstanding attention to detail while working under tight deadlines. - Demonstrate executive presence and the ability to lead cross-functional teams through high-pressure proposal cycles. - Work independently in a remote environment with minimal supervision. - Support occasional evening and weekend work as required to meet proposal submission deadlines. - Hold APMP certification or demonstrate active involvement with APMP (preferred). Benefits - Comprehensive health and welfare benefits tailored to your needs, effective from day one. - Robust retirement savings programs to help you secure your financial future. - Access to a wide range of employee discounts on merchandise, services, travel, and more. - Paths for career growth and advancement within a global organization. - Award-winning learning platforms for paid training opportunities. - Competitive paid time off (PTO) packages to help you recharge. - Join an award-winning culture that values diversity and inclusion.

Role Description As a Pharmaceutical Inside Sales Representative at Conduent, you’ll have an opportunity to work in customer service. You will be surrounded by a culture that recognizes each person’s contributions. Each day, you’ll feel challenged and know you are making a difference in the lives of millions. - Must be able to place inside sales calls to HCPS for Neurology products on behalf of our pharmaceutical client via telephone, e-mail, and chat. - Must be in compliance with all reporting requirements for adverse events, product quality complaints, and patient privacy (HIPAA/data privacy). - Must have the ability to manage assigned targets/territories and achieve program goals. - Must be able to utilize gatekeeping skills to reach appropriate targets and provide engaging dialogue for assigned products. - Must be able to handle all calls according to client specifications including but not limited to using computer systems, manual documentation, and training resources. - Executes pro-active acquisition activities, using a limited set of guidelines and under supervision in order to sell or promote client business products/services. - Identifies customer requirements and matches it with product and service offerings or tailors the products towards the customer requirement. - Provides customer with appropriate product and service information including legally required information and informs the customer about the process. - Inputs all necessary information from customer to update database. Qualifications - Have a High School Diploma, or equivalent. - Be able to successfully pass a criminal background check. - Must have strong customer service mindset with clear, professional communication and the ability to follow instructions accurately. - Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175). - Must have the ability to connect with an ethernet cable to a modem/router. - Live in one of the following states: AL, AR, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY. Requirements - Join a rapidly growing organization that can support your career goals. Benefits - Paid Training. - Career Growth Opportunities. - Full Benefit Options. - Great Work Environment. - The chance to make a real impact on the travel experience.

Role Description As a Transaction Processing Specialist at Conduent, you’ll have an opportunity to work in customer service. You will be surrounded by a culture that recognizes each person’s contributions. Each day, you’ll feel challenged and know you are making a difference in the lives of millions. - Log into the workflow and process multiple doc types for rental car agency - Must be able to ask questions when needed - Meet timeliness and accuracy standards - Comply with all policies and standards - Performs other duties as assigned Qualifications - Data Entry - Must be able to type 45 WPM - Have a High School Diploma, or equivalent - Be able to successfully pass a criminal background check and drug test - Must have strong organization skills - Must have excellent time management skills - Must have strong customer service mindset with clear, professional communication and the ability to follow instructions accurately - Must be able to navigate through multiple windows - Must have good work ethic and be self-motivated in WFH environment - Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175) - Must have the ability to connect with an ethernet cable to a modem/router - Live in one of the following states: AL, AR, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY Requirements - Join a rapidly growing organization that can support your career goals. Benefits - Paid Training - Career Growth Opportunities - Full Benefit Options - Great Work Environment - The chance to make a real impact on the travel experience

Role Description As a Director Product Leader, you will define and execute the strategic vision for multiple product offerings supporting Pharma and Life Sciences clients, translating market trends, customer insights, and industry requirements into scalable, differentiated solutions. You will serve as a recognized expert, solving complex challenges, influencing key stakeholders, and shaping product and service strategy. This role blends product lifecycle management, domain expertise, and cross-functional leadership to deliver offerings that align with client needs and market demand. Responsibilities: - Lead the end-to-end lifecycle of product and service offerings, including concept, specification, launch, adoption, performance, and retirement within the pharma and life sciences domain. - Establish strategic vision and develop roadmaps for multiple product offerings aligned to industry-specific trends, regulatory environments, and client priorities. - Define product value propositions and target markets, ensuring alignment with pharmaceutical, biotech, and life sciences customers. - Conduct market analysis, customer research, and competitive assessments, including evolving life sciences technologies, data, and compliance requirements. - Partner with technology teams to define technical strategy, architecture, and feasibility of product concepts, including solutions supporting clinical, regulatory, or commercial operations. - Collaborate cross-functionally with sales, marketing, and delivery teams to support go-to-market execution and revenue growth within life sciences segments. - Drive continuous improvement of products, services, and delivery strategy through data insights and market feedback. - Lead and contribute to complex projects, solving unique problems with broad business impact. - Influence and align stakeholders across the organization and client environments. - Anticipate industry, market, and regulatory challenges and recommend products, service, or process enhancements. Qualifications - Bachelor’s degree or equivalent experience in business, life sciences, technology, or a related discipline. - Deep expertise in product management, solutions development, or a related technical or commercial domain. - Experience supporting pharmaceutical, biotech, CRO, or broader life sciences clients or solutions (e.g., clinical operations, patient engagement, data/analytics, or regulatory environments). - Proven experience managing product lifecycles and developing strategic roadmaps. - Strong analytical and problem-solving skills with the ability to address complex, ambiguous challenges. - Demonstrated ability to lead projects and influence cross-functional stakeholders. - Experience partnering with technical teams to define product architecture and delivery models. - Strong understanding of market dynamics, competitive positioning, and customer needs within life sciences and healthcare ecosystems. - Excellent communication skills with the ability to clearly articulate product value. - Recognized as a subject matter expert with the ability to contribute to functional strategy and organizational direction. Requirements - Flexible Working: Enjoy the convenience of working from home and maximize your time. - Flexible Working Hours: Flex the times you work during the day, allowing you to balance your home life and work. Benefits - Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit your needs and start on the first day of employment. - Retirement Savings: We support you as you invest in your future. - Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more. - Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint. - Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career. - Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.

Role Description Are you detail-oriented with claims experience and looking for a remote opportunity where your performance is rewarded? We’re hiring Claims Processors to join our team! - Training Pay: $18/hour (Monday–Friday, 8 AM–6 PM EST) for 8 weeks - Post-Training Pay: Piece rate or Subsidy $18/hour - Hitting standard goals? Earn $18/hour - High performers have the potential to earn more moving to Piece Rate pay - Production Hours: Start at 8 AM EST and work until "clean desk" meaning your day ends when the work is complete - Important Requirement: You must be comfortable working on camera for your full shift during both training and team meetings - Processing Flexible Spending Account Claims (FSA) and Health Savings Account Claims (HSA) - Pay is $18/hour which may be below your state's minimum wage Qualifications - Previous claims processing or related experience - Strong keyboard and MS Office skills - Excellent attention to detail and problem-solving abilities - Ability to multi-task efficiently - High school diploma or GED Requirements - Must be 18 or older - Must pass a criminal background check (includes employment and education verification) - Must have reliable internet (Download ≥ 25 Mbps, Upload ≥ 5 Mbps, Ping ≤ 175 ms) - Must connect via Ethernet (not Wi-Fi) - Must reside in an eligible U.S. state - We are currently NOT hiring in the following geographies: - States: AK, AZ, CA, CT, CO, HI, IL, MA, MD, ME, MO, MT, NE, NJ, NY, RI, OR, VT, WA. - Metro Areas: Minneapolis - MN, Washington, DC, Denver - CO, Boulder - CO, Edgewater - CO, Flagstaff - AZ. Benefits - Health insurance coverage - Voluntary dental and vision programs - Life and disability insurance - Retirement savings plan - Paid holidays - Paid time off (PTO) or vacation and/or sick time

Role Description Would you enjoy being part of a team that makes a difference in people’s lives? Do you love helping people solve complex problems and deliver solutions? We are looking for people with a passion for helping others, naturally empathy, and are determined to deliver a comprehensive solution to healthcare-related calls. To be successful, customer service experience is a plus, but not a requirement. Conduent has plenty of growth opportunities within the healthcare team. The pay rate is $16 per hour, which may be below your state’s minimum wage. Please take this into consideration when applying. Training is 5 weeks classroom and 2 weeks nesting. Successfully complete a mandatory paid training program with 100% attendance. Hours of operation: Monday – Sunday 7:30am – 11:00pm EST. - Medical, dental and vision benefits are available on the 1st day of employment. - Paid time off is accrued after 180 days (about 6 months) of employment. - Successfully navigate 6 systems and average 32 calls per day. Responsibilities - Respond to inbound inquiries regarding dental benefits, eligibility, claims, appeals, grievances, and provider searches for both Commercial and Medicare plans. - Provide uniform interpretation and clarification of dental benefits, policies, and procedures to members, providers, and employer groups. - Actively attempt to resolve member or provider concerns by investigating issues, contacting appropriate parties, and documenting all interactions accurately within the billing system. - Investigate verbal complaints regarding billing, claims, or services rendered; escalate service failures to appropriate internal departments for follow-up and resolution. - Retrieve and send written correspondence, including plan brochures, provider directories, and other printed materials as needed. - Meet or exceed established ACD (Automated Call Distribution) system call volume and quality performance goals. - Achieve all assigned individual monthly performance metrics. - Maintain current and thorough knowledge of all Member Services policies, procedures, and dental plan updates. - Perform additional duties and responsibilities as assigned by management. Qualifications - Successfully complete customer service assessment & typing test. - High school diploma, GED, or college degree. - At least 1 year of Call Center experience preferred. - 1 year of face-to-face customer service experience. - Knowledge of and prior experience in the Dental, Medical or Managed Care industry is preferred. - Must possess the following characteristics: self-motivation, resourceful, detail-oriented, sense of accountability and must be a team player. - Must possess strong skills in the following areas: organizational, time management, written and verbal communication, analytical, and problem solving. - Proficiency in Microsoft Word, Microsoft Outlook, and Internet Explorer. - Effective communication skills over the phone. - Ability to deal with problems involving several concrete variables in standardized situations. - Successful completion of background check is required for this position. Equipment and Workspace Requirements - We provide all equipment (Computer, Monitor, Mouse, Keyboard, Headset, Ethernet Cord, Power Cables). - You must have a home internet connection of 10 Download and 3 Upload Speed. - Must be able to hardwire your work computer directly to your home modem via ethernet. - Ensure the available connection meets the minimum bandwidth requirements to perform your job function. - Satellite internet and wireless internet are not acceptable. - Must have a distraction-free and secure work environment. Application Process - The application process will take less than 20 minutes and includes everything required to be considered. - Apply to the role and provide your basic profile information (2 minutes). - Answer prescreen questions to be sure you meet the minimum requirements for the role (3 minutes). - Complete a typing test (1 minute). - Take a short assessment to determine your fit for the role and set everyone up for success (10 minutes). Important Information - Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. - We are currently NOT hiring in the following geographies: AK, CA, CT, HI, IL, MA, MD, MT, NJ, NY, OR, WA, and certain metro areas. Pay Transparency For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position may be eligible for a bonus or incentive. Equal Opportunity Employer Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

Role Description As a Sr. Application Dev and Support engineer, you will be responsible for design, development and deployment of solutions that support HCP business and enable business to serve our clients efficiently. - Design and develop highly scalable web-based applications based on business needs. - Design and customize software for client use with the aim of optimizing operational efficiency. - Ability to use and explain all aspects of application integration in .NET and data integration with SQL Server and associated technologies and standards. - Good knowledge in building and operating SAAS platforms using Microsoft technology stack with modern services-based architecture. - Implement build process and continuous build integration with Unit Testing framework. - Develop and maintain a thorough understanding of business needs from both technical and business perspectives. - Assist and mentor junior team members to enforce development guidelines. - SQL server performance tuning (SQL Server 2016/2019/2025) and troubleshooting. Qualifications - Bachelor’s/master’s degree in computer science / computer engineering or equivalent experience. - Minimum of 7+ years’ experience in building enterprise scale windows and web applications using Microsoft .NET technologies. - 5+ years of experience in ASP.NET MVC and Microsoft Web API. - 4+ years of experience working with .NET Core framework and Entity core. - 2+ years of experience with JavaScript based UI framework such as Angular 20.0+ or React. - Knowledge of Hybrid cloud configurations, patterns, and practices. Experience leading enterprise migrations. - Experience with Agile application development. Requirements - Experience in CI/CD Pipeline using Azure DevOps. - Agile process experience. - Experience with Microsoft BI stack: SQL Server, SQL Azure, SSIS and SSRS. - Certifications in Azure or AWS. - Experience on Docker Containers with Kubernetes. Benefits - Health insurance coverage. - Voluntary dental and vision programs. - Life and disability insurance. - Retirement savings plan. - Paid holidays. - Paid time off (PTO) or vacation and/or sick time.