About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role We are seeking an accomplished Senior Manager of Internal Communications with a strong editorial background to support our Finance, Strategy, and Marketing organizations. This role is dedicated to advancing the communications agenda for the Chief Financial Officer (CFO) and the Chief Strategy & Marketing Officer (CSMO). You will be instrumental in creating clear, engaging communications that connect employees and align with the strategic vision of our CFO and CSMO, ensuring messaging consistency across finance, strategy, and marketing. Leading a small internal communication team supporting these functions, you will demonstrate creativity, executive presence, effective project management, and expertise in writing, editing, and delivering content across all internal channels. The Main Responsibilities - Develop and Implement Communication Strategies: Create and execute internal communication plans tailored to the Finance, Strategy, and Marketing organizations, ensuring alignment with broader company goals, culture, and the visions of the CFO and CSMO. - Content Management: Write, edit, and deliver high-quality content, including emails, newsletters, organizational updates, leadership messages, presentations, and talking points for the CFO and CSMO. - Executive Communications: Collaborate closely with the CFO, CSMO, and their leadership teams to develop strategic communication materials, ensuring clarity and consistency in messaging to inspire and engage the Finance, Strategy, and Marketing teams. - Quickly Learn and Embrace Leadership Voices: Adapt to and effectively reflect the unique tone, style, and strategic priorities of the CFO and CSMO in all communication deliverables. - Employee Engagement: Lead initiatives to foster collaboration and motivation across Finance, Strategy, and Marketing, using communication to highlight achievements, share updates, and reinforce organizational priorities. - Feedback Mechanisms: Establish and maintain effective channels for gathering employee feedback within Finance, Strategy, and Marketing, leveraging insights to enhance communication strategies and engagement efforts. - Event Management: Develop communication content to support key events, such as quarterly business reviews, all-hands meetings, and team-building activities within Finance, Strategy, and Marketing. - Brand Consistency: Ensure all communications for Finance, Strategy, and Marketing align with the company’s brand, values, and messaging standards. - Measurement and Reporting: Track and report the effectiveness of communications using data and analytics, providing actionable recommendations for continuous improvement across Finance, Strategy, and Marketing. What We Look For in a Candidate - Bachelor’s degree in Communications, Journalism, Public Relations, or a related field. - 8-10 years of experience in internal communications or a similar role, ideally supporting finance, strategy, or marketing teams. - Exceptional writing, editing, and presentation skills with a proven ability to create impactful communications. - Experience working with senior leaders and managing executive-level communications. - Experience leading communications in Finance, Strategy, or Marketing. - Strong project management skills, with the ability to balance multiple priorities and meet deadlines in a fast-paced environment. - Excellent interpersonal and communication skills, capable of building relationships across teams and organizational levels. - Creative thinker with a solutions-oriented mindset and a passion for storytelling. - Proficiency in Microsoft Office Suite and familiarity with communication tools and platforms. Preferred Skills - Experience with graphic design and video production to enhance communications. - Knowledge of digital communication tools, such as intranets, social media, and analytics platforms. - Familiarity with finance, strategy, marketing processes, or communications focused on revenue and organizational transformation. - Experience in change management communications within finance, strategy, or marketing organizations. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: - Benefits - Bonus Structure #LI-Remote Requisition #: 341417 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

• Shape the core narrative of Higgsfield: how video AI is expanding creative possibility and empowering a new class of creators. • Develop messaging frameworks aligned with our product roadmap, growth strategy, and long-term vision. • Own and manage our PR agency relationship end-to-end, driving media strategy and executing impactful press cycles. • Lead CEO and executive thought leadership: bylines, op-eds, LinkedIn presence, keynote narratives, POVs, and cultural commentary on AI and creativity. • Prepare executives for media engagements with sharp briefing docs, Q&A prep, and clear positioning guidance. • Build and execute a comprehensive PR strategy that positions Higgsfield as a category-defining leader in video AI empowering creators worldwide. • Cultivate meaningful relationships with journalists across tech, business, AI, creator economy, and marketing trade media. • Support rapid company growth with proactive storytelling that builds authority, credibility, and investor confidence. • Lead crisis communications strategy and execution across product, legal, security, and marketing. • Draft high-stakes public statements and internal updates with clarity, precision, and confidence. • Develop crisis playbooks and response frameworks that protect long-term brand trust. • Respond quickly and strategically to external and internal events that impact perception — without losing narrative control. • Design unique creator activations that showcase what’s possible with Higgsfield: collaborations, showcases, cultural moments. • Leverage a strong industry network to bring in prestigious collaborators, filmmakers, artists, and cultural voices. • Build programs and narratives that strengthen trust and long-term engagement with our creator community. • Guide community messaging during launches, major updates, and sensitive moments with clarity and consistency.

• Build and grow a pipeline of customer advocates in partnership with Sales and Customer Success • Develop compelling case studies, testimonials, and success stories • Manage and scale customer reference and speaker programs • Support customer participation in webinars, events, analyst engagements, and media opportunities • Drive and expand Illumio’s presence on third-party review platforms (e.g., G2, Gartner Peer Insights, marketplaces) • Package and promote customer stories for internal enablement and external marketing campaigns • Drive the strategy and execution of customer communications, including newsletters, announcements, product updates, and executive messaging • Partner with Product, Customer Success & Support to ensure clear, consistent messaging across the customer journey • Develop targeted communications to drive product adoption & engagement • Establish communication cadences and best practices to optimize customer engagement • Measure and report on the effectiveness of advocacy and communications programs

We’re excited to share an upcoming opportunity pending contract award. The contract award decision is anticipated by the end of April. While the role is contingent upon the award, we will begin the hiring process in advance and extend contingent offers to selected candidates. Senior Communication Strategists (Account Supervisors) run work and projects, from the conceptual phase to execution and completion; are skilled practitioners of their discipline (e.g., strategic communications, marketing, PR, digital strategy); design solutions; ensure quality work product; and contribute meaningfully to the teams they are on. Client-facing Account Supervisors manage up, down, and across teams and accounts to accomplish work; communicate daily with team members regarding clients’ needs; and develop and maintain strong client relationships. What You'll Do - Manage planning, research, content, and strategy development - Lead work and projects from the conceptual phase to execution and completion, ensuring quality work product - Develop project plans and track project activities, timelines, and quality reviews - Manage and implement day-to-day client activities across a variety of work streams - Be a trusted advisor to clients and external partners who touch the client’s business, as well as with internal project teams - Lead content creation by communicating ideas and working with integrated project teams of designers, writers, and digital strategists to develop assets - Research and analyze industry and competitor trends and provide insightful recommendations - Participate in new business process including research and proposal preparation - Contribute to organic growth - Able to prioritize and delegate tasks as needed - Model and encourage company values - Influence decisions and support change - Are capable of designing and implementing process improvement efforts What You’ll Bring - Strong written and verbal communication skills - Action-oriented, organized, proactive, and adaptable approach to project management - Demonstrated track record in building team and client relationships and delivering programs - Broad-based exposure to all skill areas, including discipline (e.g., strategic communications, marketing, PR, digital strategy), writing and presentations, and media relations - Demonstrated attention to detail and commitment to customer service Education and Experience - Bachelor’s degree or higher in communications, public health, or related field - Government and/or agency experience strongly preferred - 5+ years of experience in communications; health focus required - A Ph.D. may be substituted for 3 years of required experience with a master’s degree or 4 years with a bachelor’s degree Work Eligibility & Requirements - Candidates must be currently eligible to work in the United States; sponsorship is not available. - All work must be performed within the continental U.S. for the duration of employment, unless required by contract. - Ability to work core hours aligned with Eastern Time, unless otherwise approved by your manager. - Remote employees must maintain a dedicated, ergonomically appropriate workspace free from distractions, with reliable internet and a mobile device that supports efficient work. Where You'll Work - Remote (with occasional in-person collaboration days) - If you’re near one of our offices (Arlington, VA; Silver Spring, MD; or Novi, MI), you’ll join us in person one day every other month (6 times per year) for a fun, purpose-driven Collaboration Day. These days are filled with creative energy, meaningful connection, and team brainstorming! - Non-local employees may be asked to join us on these days at an approved co-working space. $82,267 - $99,337.35 a year At Altarum, we carefully consider a wide range of compensation factors and rely on market indicators to get it right. Individual compensation packages are based on numerous factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons. This salary range is not a guarantee of compensation, as the final offer amount will vary based on these factors. In addition to base salary compensation, Altarum Enterprise employees enjoy the following benefits: - Competitive Medical, Dental and Optical plans - Generous Paid Time Off, 8 Company observed holidays plus 3 floating holidays - Tuition Assistance - 401K Plan (3% employer contribution plus opportunity for gainsharing) - Life, AD&D & Disability coverage - A flexible work environment and more! Altarum is a nonprofit organization focused on improving the health of individuals with fewer financial resources and populations disenfranchised by the health care system. We work primarily on behalf of federal and state governments to design and implement solutions that achieve measurable results. We combine our expertise in public health and health care delivery with technology development and implementation, practice transformation, training and technical assistance, quality improvement, data analytics, and applied research and evaluation. Our innovative solutions and proven processes lead to better value and health for all. Altarum is an equal opportunity employer that provides employment and opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by applicable law.