Higgsfield AI

• Manage and respond to inbound leads across enterprise, growth, and creator segments • Conduct initial qualification and discovery conversations with prospective customers • Educate prospects on Higgsfield’s products, capabilities, and use cases • Identify decision makers, business needs, timelines, and expansion opportunities • Coordinate and schedule follow-up conversations, demos, and product discussions • Maintain organized CRM hygiene and accurate pipeline tracking • Partner closely with leadership and product teams to surface customer insights and feedback • Support inbound conversion efforts across multiple global time zones • Help drive pipeline progression from initial inquiry through closed revenue

• Own commercial growth across strategic accounts, focusing on increasing usage, expanding contracts, and growing long-term account value • Partner with customers already engaging with the platform to drive activation, retention, and expansion • Identify opportunities for increased product adoption across teams, workflows, and use cases • Structure pilots, proofs of concept, renewals, and expansion opportunities • Translate customer usage signals into actionable revenue opportunities • Lead customer discovery conversations to understand workflows, pain points, and business goals • Demo and iterate with customers directly in the product • Translate AI/GenAI capabilities into clear business value and ROI-driven outcomes • Act as a trusted advisor to customers across creative, marketing, growth, and operational teams • Help refine Higgsfield’s enterprise GTM motion as the company scales • Partner cross-functionally with Product, Engineering, Marketing, and Leadership teams • Surface customer insights, product feedback, and market trends to improve adoption and expansion • Bring operational structure to account management, forecasting, and revenue tracking

• Build and lead Higgsfield’s global HR function across recruiting, people operations, compensation, compliance, performance management, and employee experience. • Partner directly with founders and leadership to shape organizational structure, workforce planning, hiring strategy, and long-term talent initiatives. • Design and implement scalable global HR systems, workflows, and operational processes to support rapid international growth. • Drive organizational effectiveness initiatives, including team structure, leveling frameworks, performance management, and leadership support. • Build scalable onboarding, employee development, and retention programs designed for a high-performance environment. • Serve as a trusted advisor to leadership and employees on organizational effectiveness, employee relations, and scaling challenges. • Own and evolve the company’s recruiting function, ensuring Higgsfield continues to attract and close exceptional talent across engineering, AI research, product, growth, content operations, G&A, and other critical business functions. • Develop recruiting infrastructure, hiring processes, and employer branding initiatives that support hiring across highly competitive global talent markets. • Partner closely with leadership to identify hiring priorities, improve recruiting efficiency, and maintain a high talent bar across all functions. • Build scalable talent acquisition strategies across multiple geographies and organizational functions. • Drive compensation, leveling, equity, and performance review processes aligned with company goals and market competitiveness. • Establish and maintain compliant employment frameworks across the US and international entities, partnering closely with Legal, Finance, and external advisors. • Oversee global HR operations including employment practices, workforce documentation, policies, reporting, and compliance processes. • Support relocation, immigration, and international workforce operations where applicable. • Drive operational excellence across HR systems, reporting, documentation, and workforce planning, with a strong emphasis on automation and scalability.

• Shape the core narrative of Higgsfield: how video AI is expanding creative possibility and empowering a new class of creators. • Develop messaging frameworks aligned with our product roadmap, growth strategy, and long-term vision. • Own and manage our PR agency relationship end-to-end, driving media strategy and executing impactful press cycles. • Lead CEO and executive thought leadership: bylines, op-eds, LinkedIn presence, keynote narratives, POVs, and cultural commentary on AI and creativity. • Prepare executives for media engagements with sharp briefing docs, Q&A prep, and clear positioning guidance. • Build and execute a comprehensive PR strategy that positions Higgsfield as a category-defining leader in video AI empowering creators worldwide. • Cultivate meaningful relationships with journalists across tech, business, AI, creator economy, and marketing trade media. • Support rapid company growth with proactive storytelling that builds authority, credibility, and investor confidence. • Lead crisis communications strategy and execution across product, legal, security, and marketing. • Draft high-stakes public statements and internal updates with clarity, precision, and confidence. • Develop crisis playbooks and response frameworks that protect long-term brand trust. • Respond quickly and strategically to external and internal events that impact perception — without losing narrative control. • Design unique creator activations that showcase what’s possible with Higgsfield: collaborations, showcases, cultural moments. • Leverage a strong industry network to bring in prestigious collaborators, filmmakers, artists, and cultural voices. • Build programs and narratives that strengthen trust and long-term engagement with our creator community. • Guide community messaging during launches, major updates, and sensitive moments with clarity and consistency.

• Handle day-to-day HR operations including payroll, benefits administration, internal reporting, and tasks related to hiring and terminations. • Build, optimize, and scale HR processes and systems to support rapid company growth. • Ensure compliance with U.S. employment law across multiple states and handle relocation of international talent, including L-1 visas. • Manage internal HR dashboards, forecasts, and analytics to guide strategic decisions. • Partner with leadership and team members to create smooth onboarding, offboarding, and benefits experiences for employees worldwide. • Deep expertise in Rippling to manage HR workflows efficiently.