This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Network Engineers provide high level technical support to clients for complex technical issues and requests, focusing on minimizing downtime and ensuring consistent, quality communication while providing a positive client experience. This position reports to an Escalations Manager. - Provide an IT experience that clients love - Provide Level 3 support to new and existing clients - Responsible for Emergency Response to client outages - Act as escalation point for Service L1 and L2 - Responsible for ticket ownership through discovery, resolution, and future mitigation as well as participation in RCA process - Responsible for managing daily workload to ensure client issues and requests are addressed in a timely manner - Responsible for consistently providing accurate service ticket notes and time tracking - Responsible for ensuring clients and key players are consistently updated on the progress and next steps of their issue or request - Responsible for creating and maintaining documentation - Responsible for meeting or exceeding departmental KPI's Qualifications - 10+ Years Technical Support Experience (5+ years MSP Experience Preferred) - Experience with On-Premises Virtual Networking (VMWare/Hyper-V) - Experience with Cloud Based Virtual Networking (Azure/AWS) - Expert knowledge of TCP/IP networking and troubleshooting - Experience with DNS Management and best practices - Experience with SonicWall, Fortinet and Meraki firewalls (preferred) - Experience with SonicWall, HP and Cisco switches (preferred) - Ability to develop creative solutions for complex environments and client needs - Ability to communicate effectively - Ability to prioritize multiple tasks effectively - Ability to work independently and in a team environment - Microsoft, AWS, SonicWall, Cisco, Fortinet, and other IT vendor certifications are highly desirable. Requirements - Hours for this role are Monday to Friday 8AM-5PM OR 9AM-6PM EST - The salary for this position is $80,000+ (negotiable based on experience) - This is a remote position Company Description We are Sourcepass, an IT consulting company (MSP) with a rich history of providing network support and innovative solutions since 2001. Our expertise spans IT services, cloud computing, and security, that tailor the right technologies to specific industries and business strategies. Sourcepass aims to be different. It is owned and operated by technology, security, and managed services experts who are passionate about delivering an IT experience that clients love. - Sourcepass has acquired and continues to acquire companies across all avenues of technology bringing more than 40 years of expertise to all of our service areas. - Today, Sourcepass comprises over six hundred employees serving more than two thousand clients across twenty unique vertical markets. - Named to the Inc. 2022 Best in Business list - Honored with two 2023 Stevie® Awards - Listed on CRN’s 2023 Solution Provider 500 - Recognized in Gartner’s 2024 Magic Quadrant™ - Awarded PAX8's 2024 Partner of the Year - Designated as Microsoft CoPilot MVP

Description DGR Systems, a growing premier technology consulting company, is actively seeking a Senior Network Engineer experienced in the architecture, design, and implementation of enterprise networks to join our highly competent team. The Senior Network Engineer will take on a leadership role in designing and implementing cutting-edge enterprise networks while providing crucial support to our networking practice. This is a client-facing role where the person would play both a pre-/post-sales role while performing as a technology professional. This position requires an individual who is highly motivated, is a self-starter, and is team focused. The right individual has an in-depth knowledge of technical solutions and how they are deployed, is client-focused, and has excellent communication and presentation skills. Responsibilities - Lead technical discussions to understand business requirements and translate them into functional specifications such as the creation of Statements of Work (SOW) and Bill of Materials (BOM) for clients. - Design, implement and transition firewalls, switches, access points, and other network solutions to meet the needs of customers. - Troubleshoots LAN/WAN, SD-WAN, routing, switching, VPN, firewall, and VoIP equipment, including a broad range of devices (Predominantly Fortinet). - Develop and maintain technical deliverables including network assessments, capacity planning, detailed design documents, implementation/test plans configuration templates and scripts. - Engage in peer review sessions to aid fellow engineers in optimizing the quality of their deliverables. - Perform root cause analysis of critical outage and incidents. - Maintain up-to-date industry certifications. Requirements - Culture fit with strong internalization of DGR Core Values as listed below. - Strong understanding of routing protocols and network technologies (e.g., eBGP, iBGP, OSPF, IPSEC, trace route, Netflow). - Advanced, hands-on experience with Fortinet products: FortiGate, FortiSwitch, FortiAP, FortiClient, FortiManager, FortiSASE. Fortinet Secure SDWAN, FortiAnalyzer - Minimum of 5 years of experience with network solutions. - Minimum of 5 years of experience with network switches, firewalls, and wireless access points. - Professional or Expert level network certification is required. Fortinet FCSS, Fortinet FCP, Fortinet NSE 4-8 - Professional or Expert level network certification is preferred. (Cisco, Juniper, Palo Alto Networks, Aruba) - Preferred Aruba switching and AP experience. - Must have extensive experience designing, configuring, and managing enterprise-grade firewall solutions, with proficiency in network security architectures. - Must have an understanding of routing protocols and network technologies (e.g., eBGP, iBGP, OSPF, IPSEC, trace route, Netflow). - Must have expertise in LAN/WAN administration, including configuring DHCP, DNS, VLANs, NAT, wireless technologies, and switches, with strong proficiency in network security integration. - Required expertise in network engineering and security firewall architecture; proficiency with Zero Trust frameworks is a bonus. - Essential to author and adhere to defined network processes and procedures. - Should produce accurate network diagrams and detailed design documentation for implementation; proficiency with Visio or Lucidchart is highly desired. - Required to have expertise in architecting, designing, and troubleshooting complex LAN/WAN network solutions; proficiency with SD-WAN or cloud networking is preferred. - Essential to demonstrate experience designing and deploying multi-site network environments with VLANs, MPLS, SSL, and IPSEC. - Required to maintain up-to-date expertise in modern security threats and defenses, integrating security into network designs; proficiency with NIST CSF or similar standards is highly desired. - Strong analytical and problem-solving skills. - Ability to work both independently and as part of a broader team to achieve objectives. - Able to clearly communicate detailed technical concepts in both oral and written formats. - Proven track record in guiding clients through the evaluation and selection of technical solutions to address business requirements in a consultative manner. - Must be willing to travel when needed. Benefits Why DGR? DGR Systems helps solve the most complex business and operational challenges for their customers. Our team of top-level industry experts takes an innovative and straightforward approach to consulting, design, deployment, and ongoing Assurance Services to meet customer needs. At a glance, DGR Systems was founded in 2009 in Tampa, Florida, and provides full-service solutions in the areas of Modern Workplace (Endpoint Solutions, Collaboration), Security (Identity and Access Management, Zero Trust, Information Protection) Modern Infrastructure and Cloud, and Applications (Collaboration Apps, SQL Reporting, Power Platform). With an impressive depth of experience across the Microsoft technology solution stack combined with our focus on integrating solutions from multiple leading vendors, we help organizations design and execute against their most challenging digital transformations. At DGR Systems, our culture is built around one simple standard: Excellence is our Baseline - and we deliver on that standard with every customer, every day. Core Values DGR Systems core values are an essential and enduring tenant of our organization. They are a small set of timeless guiding principles describing who we are, how we treat people and how we run our business. - Passion - Love what you do and make it evident through your approach to your work and the attitude you display. - Ownership -Be accountable for outcomes. Take initiative to start and move things forward to make something better. - Integrity -Do the right thing. Always. Every time. Without exception. - Navigation - Find solutions to problems. Evolve, adapt, and embrace change around you for tomorrow will be different than today. - Teamwork - Be approachable and engage with the team around you constantly. We win or lose together. Full-Time Team Member Benefits DGR Systems is committed to the health and welfare of our team members. This commitment involves offering a comprehensive benefits program to help prepare team members and their family for planned as well as unplanned life events. - Group Health Care Plans (Medical, Dental & Vision) - Company Paid Life Insurance (Basic & AD&D) - Company Paid Short Term & Long Term Disability - Company Paid Family Leave (Maternity, Paternity) - Voluntary Insurance Options (Voluntary Life, Accident Insurance, Critical Illness Insurance) - 401(k) with Company Match - Paid Time Off (Vacation, Sick & Public Holidays) - Certification Reimbursement - Work From Home Program - Wellness Resources We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves executing designed projects, testing, implementing, and optimizing new and existing voice and data networking solutions. The Network Engineer will ensure reliable network operation across multiple data centers, plants, production facilities, and offices. - Assist with network architecture and design, engineering, and administration for all network, telecommunications, and security-related hardware and software components. - Meet uptime and reliability service level agreements across the entire Covia enterprise network infrastructure. - Ensure timely incident and problem resolution while maintaining strict adherence to change and knowledge management procedures. - Lead initiatives around the evaluation, recommendation, and implementation of current and emerging network technology solutions. Qualifications - Minimum 5 years’ professional experience in network engineering. - Network-related certifications are strongly desired. - Solid understanding and experience in supporting LAN, WAN, and voice networks. - Strong experience in deploying and supporting Cisco Wireless networks (SSO, Multiple Data Center). - Solid understanding and experience in Layer 2 foundational Network technologies (VLANs, STP flavors, DTP, link bonding, IPDT, vPC, Stacking…). - Layer 3 (static/dynamic routing - EIGRP, OSPF, BGP) knowledge and experience. - Knowledge and experience administering “Next Generation Firewalls” and IPS policies. - Knowledge and experience implementing and supporting SD-WAN products (preferably Cisco and Aruba). - Knowledge and experience administering on-premise and/or Cloud VoIP solutions. - Knowledge and experience with Cisco Prime, Catalyst Center, ThousandEyes, Identity Service Engine. - Experience working in Manufacturing and mining Environment is preferred. - Ability to travel to remote locations in the US, work with OT team to execute network refresh. - Highly self-motivated and directed; logical and efficient with strong problem-solving skills. - Experience training, coaching, and mentoring junior staff members desired. - Ability to maintain confidentiality with sensitive internal and external information. Requirements - Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or related computer field strongly preferred. - 5+ years of relevant experience may be considered in lieu of a degree. - Minimum education required: Associates Degree in IT field. - Vendor certifications such as CCNA, CCNP, CWNP are preferred. Benefits - Excellent Healthcare Benefits – medical, vision, dental. - 401K with company matching and fixed annual contributions. - Vacation + Paid Holidays. - Disability, Life / AD&D, and Long Term Care Insurances. - Employee Assistance Program.

Responsibilities & Qualifications   RESPONSIBILITIES - The individual in this role will be responsible for supporting network and hardware infrastructure deployment activities. Key responsibilities include:   - Execute Installation Services, including: - Unboxing and inspecting equipment - Preparing devices for deployment - Staging equipment for configuration - Transporting equipment to designated installation locations - Decommissioning and safely removing legacy hardware - Re-patching network and peripheral cabling to new equipment - Organizing decommissioned assets in coordination with onsite staff   - Rack and Mount Equipment according to standardized procedures and architectural designs. - Establish Physical Connectivity by properly connecting network and peripheral cabling to switches and related infrastructure components. - Comprehend Equipment Interfaces including the identification of appropriate connectors and port types required for switch and network device installation. - Apply Knowledge of Fiber Optic Cabling, including various cable types and connector standards for proper integration. - Label and Document Cabling using to ensure consistency and traceability within the environment. - Troubleshoot Layer 1 Connectivity issues, ensuring optimal performance and minimal disruption during deployment. - Assess Power Requirements, ensuring compatibility between newly deployed and outgoing hardware, with consideration for capacity and redundancy. - Perform Hardware Replacements with Minimal Downtime, adhering to change control and operational continuity standards. - Maintain and Update Documentation, including installation records, port maps, and physical layout diagrams to reflect current environment state - Capture Installation Site Images: Provide clear and comprehensive before-and-after photographs of installation areas, including: - Equipment Handling: Proficient in the installation and removal (rack/unrack) of network switches and related infrastructure components in accordance with standard procedures. - Local Travel: Must possess a valid and unrestricted driver’s license and be able to travel between local project sites as required. - Daily Reporting: Submit accurate and timely Daily Activity Reports detailing progress, issues, and accomplishments for each site visit. - Inventory Management: Perform and maintain accurate records of equipment and tool inventories, ensuring proper documentation and accountability. - Cable Management: Apply and adhere to industry best practices for cable routing, labeling, and organization to ensure a clean and maintainable environment. - Physical Requirements:   Ability to safely lift and transport equipment weighing between 50-75 lbs. REQUIREMENTS - Minimum of 1 year of hands-on experience with physical network cabling, including both copper and fiber optic media - Foundational knowledge of the OSI model: - Proficiency in Layer 1 and Layer 2 concepts required - Familiarity with Layer 3 concepts preferred - Must successfully pass a background investigation, including: - Criminal and law enforcement history - Employment and education verification - Credit history review - VA Healthcare and Institutional background check - Must possess a valid Real ID-compliant state driver’s license and provide proof of current vehicle insurance - Must complete and pass a two-step Tuberculosis (TB) test, provided by the company - Must be at least 21 years of age - Must reside within the continental United States - Willingness and ability to travel up to 75% of the time, as required by project assignments - Demonstrated strong communication skills, both written and verbal - Must be consistently punctual and reliable - Proven ability to maintain attention to detail, multi-task effectively, and learn quickly in dynamic environments Overview We are seeking a Network Specialist to join our team supporting the Department of Veterans Affairs LAN CCT Nationwide.   TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.   We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at www.TekSynap.com.  Apply now to explore jobs with us!   The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status.  If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. - Location: Candidates must reside in one of our approved hiring states within the United States.  - Type of environment: Remote and Customer sites - Noise level: Medium - Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs. When not on travel, schedule is an 8-hr. day shift Monday – Friday. When traveling, individuals will be required to work weekends to meet program and contract needs. - Amount of Travel: up to 75% - candidate must be within commuting distance to an airport List of Approved States: AL, AK, AZ, AR, CT, DE, FL, GA, ID, IN, IO, KS, KY, LA, ME, MI, MS, MO, MT, NE, NV, NH, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, WV, WI, WY.   PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.   WORK AUTHORIZATION/SECURITY CLEARANCE Must be a U.S Citizen Successfully pass Veterans Affairs Background check   OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.   TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.   EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.   TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.remote #telework #linkedin #LI-Remote (turn font to white)