• Support the development and refinement of clear, value-driven product messaging that differentiates Bonterra in the social good market • Contribute to product narratives, messaging frameworks, and launch materials • Partner with Sales and Marketing to ensure messaging is consistent, usable, and aligned with customer needs • Assist in building and maintaining buyer personas through customer interviews, surveys, and internal research • Analyze customer feedback, win/loss insights, and market trends to inform messaging and go-to-market decisions • Help validate positioning by testing messaging with customers and internal stakeholders • Partner with senior team members to support packaging and pricing initiatives • Assist with survey design and synthesis of findings • Help document and communicate packaging and pricing changes to internal teams

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position is for a GTM Operations Manager who will build the operational backbone supporting the go-to-market strategy, facilitating revenue growth and partner success. This role plays a critical part in ensuring the effectiveness of sales, marketing, customer success, and partnership operations by leveraging robust data systems. - Own the systems and processes for revenue generation and partnerships. - Ensure the efficiency of the GTM tech stack and tools. - Enforce data hygiene and build attribution models. - Surface performance insights to assist with fast decision-making. - Identify friction points and optimize workflows. - Oversee deal optimization tools and governance frameworks. Qualifications - 4–7 years of experience in GTM Ops / RevOps / Commercial Ops. - Expertise in HubSpot and related tools. - Strong analytical capability with experience in attribution modeling. - Experience supporting multi-channel revenue motions. - Ability to build governance structures in scaling environments. Benefits - 40 hours per week, Monday–Friday. - Flexible working hours. - Fully remote position (US-based). - Monthly home working allowance. - Co-working space allowance. - Work from abroad for up to 6 weeks. - 23 days PTO + US public holidays. - Birthday off (paid) and a paid volunteer day each year. - Medical insurance and mental health support. - 401(k) with employer contribution.

• Accountable for the go-to-market product roadmap, strategy, and execution of product launches for our cloud, network and voice services • Lead the development and execution of GTM strategies pre and post launch for product features and updates for retention, acquisition, upsell and cross sell opportunities that drive engagement and adoption • Partner with our Audience Product Marketing Manager to develop value proposition and messaging frameworks that will be leveraged both internally and externally for our cloud, network and voice solutions to drive articulation of our product portfolio positioning aligned to GTT’s KPIs. • Work closely with Product Leaders to identify needs and sharpen product offerings based on competitive landscape and feedback from customers • Partner with our Storyteller to create new and manage existing marketing and sales enablement materials (sales documentation, product videos, website copy, blog posts, data sheets and whitepapers) • Conduct product marketing data analysis by gathering and interpreting data and presenting it in a clear and actionable manner • Identify GTM success metrics and measure the results of your strategies and initiatives and continue to iterate to maximize results • Establish clear understanding of our client’s needs, product offerings, and competitive landscape in order to ensure product strategies align with market demand.

• Own and refine the end-to-end sales funnel and operational metric tracking process, delivering continuous, proactive insights to the business and ensuring the organization is operating with maximum efficiency. • Design, build, and optimize reporting structures (including weekly/monthly KPI trackers and QBR inputs) to provide the leadership team with an immediate, clear pulse on business health. • Serve as the go-to expert for analytic support, leveraging your deep skills in Excel modeling and SQL knowledge to solve complex business problems and manage ad hoc strategic projects (data extraction, aggregation, manipulation, and modeling) while leveraging other tools as necessary (Salesforce, Tableau). • Go beyond reporting to deliver executive-level strategic analysis and deep dives, translating complex data into clear, actionable business strategies that influence leadership decisions and direct the GTM organization's long-term vision.