This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves providing exceptional customer service and sales support in a fast-paced environment. - Assist existing and new customers with incoming sales opportunities. - Responsible for closing extended warranty sales with the assistance of outbound call diallers. - Provide solutions to customer needs in a fast-paced and energetic environment. - Formulate business decisions based on information provided during the call. - Proficient approach to explaining products and services to existing and prospective customers. - Listen to customer concerns with the goal of identifying buying signals and effectively use rebuttals to overcome objections. - Solve customer challenges and regain customer confidence by using empathy and building rapport with customers. - Accurately document information within multiple database systems. - Adhere to KPI(s), as defined by the leadership team, to ensure departmental expectations and quality assurance is within standards. - Support the team and wider functions to succeed by sharing knowledge and proactively looking for ways to improve the customer journey. - Act as a back-up to both Inbound/Outbound Contact Center Team, focusing on closing extended warranty sales. Qualifications - 1-3 years of Customer Service and Sales experience, in a call center environment. - Genuine desire to provide exceptional customer service. - High School Diploma or GED required. Requirements - Ability to understand first call resolution. - Excellent communication skills (professional demeanor) with an ability to be positive, energetic, and relay information precisely, professionally, and friendly while overcoming objections. - Respond to customer inquiries by asking probing questions, listening attentively, while possessing exceptional oral and written skills. - Self-motivated, able to work independently, and a desire to learn and succeed. - Attention to detail with an ability to follow through while managing multiple tasks and adapt to change within a fast-paced business environment. - Demonstrates teamwork, displays a positive attitude, and has a strong work ethic. - Highly reliable with the ability to maintain regular attendance and punctuality. Benefits - Competitive salary of $20 per hour. - Permanent, full-time contract.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Residential Inside Sales Representative position plays a critical role in customer acquisition and migrating customers from fixed wireless internet to fiber broadband internet services. This role is the front-looking image of the company and will be responsible for putting the company’s best foot forward in building a relationship with new customers. - Collaborate closely with prospective and current customers to suggest products and services that best meet their internet & phone connectivity needs. - Build strong relationships with potential and existing customers by demonstrating a friendly and helpful approach that makes them feel comfortable and willing to purchase or upgrade their existing services. - Cultivate a positive and collaborative working relationship with the members of the Surf sales & service teams. - Stay informed about the latest services, products, and promotions available to customers. - Interact with potential and existing customers via telephone, email, texts, or in person to provide support and information on products or services. - Utilize the company's customer relationship management software to gather customer information, set up billing and services, schedule tasks, and track communications through the communication tools available to all sales representatives. - Take inbound calls and make outbound calls in a high-paced call center environment. Qualifications - Minimum 2 years+ sales call center experience. - Strong verbal communication skills. - Being able to engage daily with customers from diverse cultures and backgrounds. - Comfortable working independently and making minor decisions. - Strong organizational skills and a sharp eye for detail. - Knowledge of customer service best practices and desire to participate in training and professional development. - Ability to perform well in a fast-paced working environment. - Availability to work Saturdays and evening shifts. - Work remotely free from distractions. - Ability to cooperate with and support members of other departments that also work with customers.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Virtual Payment Advisor (VPA), you’ll be part of a team of self-motivated, high achieving sales professionals. You will prospect and discuss Merchant Service and Treasury Management products with small businesses less than 1MM in annual revenue. The VPA works closely with branch managers and staff in assigned territories. - Positions payment solutions inclusive of card processing and cash management solutions. - Responsible for acquisition and growth of new and/or existing clients through direct marketing and branch distribution network. - Acquires, expands and retains client relationships by presenting a full range of PNC solutions focused on clients' payments needs during each customer interaction. - Provides recommendations and insights that support engagement, loyalty and financial well-being through each interaction. - Identifies and implements innovative solutions relevant to the clients' processing and cash management needs to support long-term growth and retention. - Builds an effective internal network within the branch distribution enterprise in order to actively acquire new clients along with expanding existing clients. - Demonstrates effective conversation to support the CARES model and educate clients based on their expectations. - Effectively executes on contact management strategy by utilizing available tools and resources. - Regularly meets with internal business partners to communicate and review pipeline management and accountability to the results of the business. - Develops a full understanding of the complex payments landscape in order to engage effectively with the client and internal partners, while focusing on risk exposure based on industry modeling. Qualifications - Client Outreach - Content Development - Credit Products - Customer Engagement - Customer Loyalty - Customer Solutions - Identifying Sales Opportunities - Industry Knowledge - Influencing Skills - Merchant Services - Sales - Small Businesses Requirements - Roles at this level typically require a university/college degree with < 1 year of professional experience and/or successful completion of a formal development program. - In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Benefits - Comprehensive range of benefits including medical/prescription drug coverage, dental and vision options. - Employee and spouse/child life insurance. - Short and long-term disability protection. - 401(k) with PNC match, pension and stock purchase plans. - Dependent care reimbursement account. - Back-up child/elder care. - Adoption, surrogacy, and doula reimbursement. - Educational assistance, including select programs fully paid. - A robust wellness program with financial incentives. - Paid time off including maternity and/or parental leave, up to 11 paid holidays each year, 9 occasional absence days each year, and between 15 to 25 vacation days each year.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a hard-working, dependable, coachable team player to join our Inside Sales team located remotely or in Provo, UT. The primary purpose of this position is to assess the pest control needs of prospective customers via phone, email, and text and transfer them to our Closer team to provide Aptive’s comprehensive solution. The ability to effectively communicate the features and benefits of Aptive’s service, answer questions, resolve concerns, multitask, and pay attention to detail in a fast-paced environment is crucial to success in this position. Pay: $15/hour plus commission, compensation can be adjusted to meet minimum wage requirements in other states. This is a seasonal role until 10/31/2026. Responsibilities include: - Possess a strong understanding of what qualifies a lead to be transferable to the sales team - Make a great first impression when speaking with leads - Correctly qualify leads for Aptive's service - Input data into the leads contact record without errors - Seamlessly transfer qualified leads to the sales team - Have a positive attitude and contribute to Aptive's call center culture in a meaningful way - Inbound Setters: Answer all inbound calls that are presented to you. An answer rate of 98%+ is to be expected - Outbound Setters: Make outbound calls in a high-volume environment Qualifications - Education: High school graduate or GED preferred - Experience: Sales, call center, and pest control experience highly preferred. Door-to-door setter experience, especially in pest control, is a plus. - Remote employees are required to provide a quiet, distraction-free work space, a stable internet connection with consistent download speeds of 20 Mbps and upload speeds of 5 Mbps, jitter below 20 milliseconds, and full attention to job duties during working hours Benefits - Opportunity for advancement - Upbeat and exciting company culture and much more! Company Description Aptive Environmental provides pest control services to 34 states in the US. Co-founded in 2015 by Vess Pearson and David Royce, Aptive launched with the clear intention of becoming a world-recognized brand. In 2021, Aptive was included in Inc. Magazine’s “Best in Business” list of companies that make a positive impact. Aptive is also featured on Glassdoor's 2019 list of Top 100 US workplaces and is ranked one of Entrepreneur Magazine's Best Companies in America. We are a proud member of the EPA's Pesticide Environmental Stewardship Program and have partnered with the United Nations Foundation’s "United to Beat Malaria" to help stop the spread of malaria transmitted by mosquito bites.