Role Description The role involves partnering with Technology teams to understand new business opportunities and translating functional requirements into detailed stories. The candidate will work closely with the Product team, manage customer-related communications, handle vendor requests, and demonstrate a strong understanding of TPM fundamentals. They will act as a bridge between Product and Development to ensure all requirements are identified, documented, and delivered effectively. Qualifications - 12+ years of experience (L6 level) - Strong understanding of TPM fundamentals - Experience in managing customer-related communications - Ability to handle vendor requests Requirements - Experience in partnering with Technology teams - Ability to translate functional requirements into detailed stories - Experience working closely with Product teams - Strong documentation skills Benefits - Inclusive workplace culture - Opportunities for personal and professional growth - Commitment to well-being and individual celebration Company Description At Zensar, we’re “experience-led everything.” We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. - Part of the $4.8 billion RPG Group - Community of 10,000+ innovators across 30+ global locations - Core values: One Zensar, Nurturing, Empowering, and Client Focus

Role Description Prominence is looking for the best Technical Project Managers in healthcare to join our Analytics team. Our consultants guide our customers through complex technology requirements to summit the challenge at hand. You will need to be able to create order out of chaos and compile ambiguous information into tactical action plans. Our ideal team members are humble, smart, and driven to ensure our customer’s success. This includes a passion to deliver high-quality results while teaching our counterparts how to fish and grow the skills needed to support and expand upon the deliverables of our projects. Our Project Managers are problem solvers, ensuring that our healthcare clients realize the benefits of agile analytics and governance-based processes to improve patient outcomes. - Manage project scope, timeline, budget, resources, executive and stakeholder communication, as well as customer satisfaction. - Additional growth opportunities based on performance include executive relations and implementation management. This position is a full-time, salaried position with benefits. There is no relocation required. Candidates are required to have a suitable home office to operate from. Qualifications - Leadership experience in previous roles such as director, supervisor, manager, or team lead. - Ability to learn new software paradigms and quickly apply them to customer and internal projects. - Ability to apply logic-based approaches to new challenges. - Experience managing customer expectations and relationships for complex, technical projects. - Experience in successfully balancing work across multiple customers and teams simultaneously. - Strong communication skills; ability to constructively solve problems and conduct project team, stakeholder, and executive status meetings remotely. - Strong management skills; ability to document project decisions, manage project scope, and escalate project concerns appropriately. Requirements - Experience with healthcare analytics, EMR implementation, or EMR support. - Experience with Tableau preferred; other BI software (QlikView, Qlik Sense, Power BI) are also considered. Benefits - Competitive Salaried and Hybrid Compensation Plans. - Health Care Plan (Medical, HSAs, Dental & Vision). - Retirement Plan (401k). - Life Insurance (Basic, Voluntary & AD&D). - Dependent & Health Savings Accounts. - Short Term & Long Term Disability. - Paid Time Off (Vacation/Sick & Public Holidays). - Training & Development Fund. - Work From Home. - Charitable Giving to Causes You Believe In.

• Lead large-scale Salesforce projects from initiation through deployment and post-launch support • Manage project plans, backlogs, sprint activities, timelines, risks, and dependencies • Translate business objectives into actionable requirements, user stories, and acceptance criteria • Coordinate Salesforce releases, testing, deployment readiness, and change management activities • Track project status, milestones, risks, and deliver regular project updates to stakeholders and leadership • Partner with Salesforce Administrators, Developers, Architects, and business leaders to deliver scalable solutions • Support Salesforce governance, platform optimization, and enterprise CRM best practices • Oversee data migration planning, execution, validation, and remediation activities • Ensure alignment with security, compliance, data quality, and governance standards • Lead cross-departmental stakeholder coordination for large-scale business and technology initiatives • Facilitate requirements gathering, solution reviews, prioritization, and decision-making sessions • Coordinate work across business, technology, operations, integration, and vendor teams • Manage stakeholder communications, project documentation, and executive-level reporting • Identify opportunities to improve delivery processes, platform adoption, and operational efficiency • Analyze project outcomes, user feedback, and platform performance to recommend enhancements • Promote Agile, SDLC, and project management best practices across Salesforce initiatives

Role Description The Technical IT Project Manager, Scrum Master, and Business/Technical Analyst is a hybrid role accountable for delivering IT projects end-to-end — from requirements definition through successful deployment and adoption. This individual will combine project management discipline, agile facilitation, technical expertise, and business analysis skills to deliver enterprise-level technology initiatives. The role involves coordinating multiple cross-functional teams, translating complex business requirements into actionable user stories, supporting UAT testing, and ensuring all project documentation and artifacts are captured within Jira and related PMO tools. Projects may span systems such as Salesforce, Workday, INFA MDM, Azure Data Lake, and custom CRM portals, with integration across departments, regulatory reporting, and producer/service provider services functions. Key Responsibilities - Project Management & Delivery - Manage and deliver IT projects end-to-end — from initiation and planning through execution, testing, and implementation. - Develop and maintain detailed project plans, delivery schedules, risk registers, and stakeholder communications. - Coordinate activities across business, technical, and vendor teams to ensure scope, timeline, and quality objectives are met. - Track and report progress through Smartsheet, Jira, and IT PMO/Portfolio dashboards. - Manage dependencies, scope changes, and issue resolution throughout the project lifecycle. - Scrum Master & Agile Facilitation - Serve as Scrum Master for one or more delivery teams, ensuring adherence to agile principles and sprint ceremonies (planning, daily stand-ups, retrospectives, reviews). - Foster a culture of collaboration, continuous improvement, and transparency. - Identify delivery impediments and proactively drive resolution across teams. - Business & Technical Analysis - Partner with business owners to elicit, document, and validate business requirements and process flows. - Translate business needs into detailed user stories, acceptance criteria, and technical requirements in Jira. - Conduct impact analysis, data flow mapping, and feasibility assessments for new functionality or regulatory updates. - Collaborate with architects and developers to ensure designs align with CAA’s technical architecture and integration strategy. - Support User Acceptance Testing (UAT)—validate results and document findings. - Stakeholder Collaboration - Engage with Product Owners, SMEs, and cross-functional leaders to align requirements, priorities, and delivery outcomes. - Communicate effectively across business and technical audiences to ensure shared understanding and accountability. - Build strong relationships with both internal teams and external vendors to drive collaboration and solution delivery. - Governance, Tools & Documentation - Maintain accurate and up-to-date documentation, including user stories, requirements, test cases, and release notes. - Use Jira, Smartsheet, and Lucid chart for backlog management, progress tracking, and visualization of workflows and dependencies. - Contribute to continuous improvement of IT PMO/Portfolio templates, processes, and agile delivery practices. - Provide light post-production support, including issue triage and root cause analysis. - Other job related duties as assigned. Qualifications - Bachelor’s degree in Information Systems, Computer Science, Engineering, or related field. - 5+ years of experience managing technology projects or performing business/technical analysis in an enterprise environment. - 2+ years of experience as a Scrum Master or Agile delivery lead. - Experience with Salesforce, Workday, MDM, or data integration platforms highly preferred. - Working knowledge of APIs, data pipelines, and cloud infrastructure (Azure or AWS). - Agile certification (CSM, PMI-ACP, SAFe) or PMP preferred. Compensation & Additional Information - Location: Fully Remote - Pay Rate: Based on a variety of factors in accordance with applicable law including the successful candidate’s relevant experience, skills, knowledge and experience. - Reports To: Director IT PMO and Portfolio Management Circular Action Alliance is an equal employment opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex (including pregnancy, childbirth, lactation, and related medical conditions), national origin, military or veteran status, sexual orientation, gender identity, age or any other category protected by applicable federal, state, or local law. If you require accommodation as part of the application process, please contact careers@circularaction.org .