Prominence Advisors

• Install, configure, and manage Epic Hyperspace, Epic-specific print services, Interconnect, and related client system components. • Monitor and maintain system performance, availability, and security of Epic applications. • Support Citrix, VMware, or other virtual delivery platforms used to provide Epic access. • Troubleshoot and resolve issues related to Epic client applications, end user access, and environment stability. • Collaborate with technical teams, application analysts, and vendors to support upgrades, patches, and new releases. • Create and maintain system documentation, standard operating procedures, and configuration records. • Manage and maintain Epic print services, including deployment and troubleshooting of printers within Epic. • Participate in disaster recovery planning and testing. • Provide on-call support as needed for production issues. • Ensure compliance with organizational policies, industry standards, and security requirements.

Prominence Advisors is actively seeking an **Epic Grand Central Analyst** to join their team. You'll have the opportunity to help healthcare organizations solve their toughest challenges through your ability to drive strategic process improvement, manage complex projects, and solve difficult problems. You'll help strengthen our team of the best and brightest, with reputations centered on getting things done. We've won multiple awards for workplace culture and innovation, including our most recent designation as a top 10 Best Small Firm to work for by Consulting magazine. At Prominence, you'll become part of a disruptive force in the Healthcare IT space, changing your clients' expectations for the better. Your clients will value you as a true advisor, filling a strategic need. You'll use honesty and candor to consistently provide straight-forward truths and conversations with clients.** Who We AreProminence is a healthcare technology strategy and implementation firm, focused on helping the nation’s leading healthcare organizations to do more with their data. Founded by former Epic managers, we understand the technology landscape in healthcare and provide IT staffing, advisory services, and analytics solutions to create robust data ecosystems that support clinical workflows, automate operational processes, and expedite research. Whether it’s guiding a technology implementation, establishing governance principles, or developing leading edge analytics, we help our customers make sense out of the mountain of data at their fingertips in order to deliver higher quality care at a lower cost. Ranked as a best place to work over 27 times (and counting!), Prominence’s culture provides consultants with a supportive environment that allows you to innovate and grow your career in healthcare IT. Additional information is available on our website.

• Help healthcare organizations solve their toughest challenges through strategic process improvement • Manage complex projects and solve difficult problems • Offer advisory services to clients addressing their strategic needs • Collaborate with a team of experts to deliver innovative solutions in healthcare IT

Prominence Advisors is actively seeking an **Epic Ambulatory Project Manager** to join their team. You'll have the opportunity to help healthcare organizations solve their toughest challenges through your ability to drive strategic process improvement, manage complex projects, and solve difficult problems. You'll help strengthen our team of the best and brightest, with reputations centered on getting things done. We've won multiple awards for workplace culture and innovation, including our most recent designation as a top 10 Best Small Firm to work for by Consulting magazine. At Prominence, you'll become part of a disruptive force in the Healthcare IT space, changing your clients' expectations for the better. Your clients will value you as a true advisor, filling a strategic need. You'll use honesty and candor to consistently provide straight-forward truths and conversations with clients.** Who We AreProminence is a healthcare technology strategy and implementation firm, focused on helping the nation’s leading healthcare organizations to do more with their data. Founded by former Epic managers, we understand the technology landscape in healthcare and provide IT staffing, advisory services, and analytics solutions to create robust data ecosystems that support clinical workflows, automate operational processes, and expedite research. Whether it’s guiding a technology implementation, establishing governance principles, or developing leading edge analytics, we help our customers make sense out of the mountain of data at their fingertips in order to deliver higher quality care at a lower cost. Ranked as a best place to work over 27 times (and counting!), Prominence’s culture provides consultants with a supportive environment that allows you to innovate and grow your career in healthcare IT. Additional information is available on our website.

• Help healthcare organizations solve their toughest challenges through strategic process improvement • Manage complex projects and solve difficult problems • Serve as a true advisor to clients and provide straightforward truths and conversations

• Lead design, build, and configuration of Epic Research • Strong Epic build experience • Strong analytical, organizational, and problem-solving skills • Works closely with stakeholders and other DTP teams to ensure the Epic system meets the needs of our research community • Excellent verbal and written communication abilities • Capacity to work effectively with both technical and non-technical stakeholders • Assist with Incident queue management in ServiceNow from receiving issues reported by users, to completing required build changes, and following-through with change management, issue resolution with user • Create and maintain comprehensive system build documentation, decision logs to ensure transparency and continuity, tipsheets for end user • Create and maintain test scripts for unit, integration and UAT testing • Execute testing and manage timely resolution of defects, issues, optimization requests

• Help healthcare organizations solve tough challenges through strategic process improvement • Manage complex projects in healthcare IT • Solve difficult problems and strengthen team capabilities • Provide straightforward truths and conversations with clients

• Help healthcare organizations solve their toughest challenges through strategic process improvement • Manage complex projects and solve difficult problems • Become part of a disruptive force in the Healthcare IT space • Strengthen team's reputation focused on getting things done • Fill a strategic need as a true advisor to clients • Provide straight-forward truths and conversations with clients

• Help healthcare organizations solve their toughest challenges through strategic process improvement • Manage complex projects and solve difficult problems • Strengthen team reputation centered on efficiency and effectiveness • Drive innovative changes within Healthcare IT space as a true advisor to clients

• Help healthcare organizations solve tough challenges through process improvement • Drive strategic process improvement and manage complex projects • Strengthen team collaboration and provide clients with honest advisory